Maison des Ambassadeurs
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMaison des Ambassadeurs is highly regarded for its prime location in the historic city center of La Rochelle, offering guests easy access to key attractions such as the old harbor, vibrant markets and picturesque streets—all within walking distance. Despite its central position, the hotel remains a peaceful retreat thanks to its quiet street placement. The availability of parking in this bustling area is also a well-appreciated feature.
The breakfast at Maison des Ambassadeurs is often praised for its generous, fresh and varied offerings, pleasing a wide range of tastes with selections of fruits, vegetables, cheeses and delectable sweet and savory items. Although some guests find the breakfast pricing somewhat high and note occasional service lapses, the overall dining experience remains positive. The dinner experience, particularly at the hotel's restaurant, L'Arco, receives excellent reviews for its superb food, drinks and exceptional cocktails, although there is some feedback about the limited menu variety and the restaurant's closure on certain nights.
Guests are generally impressed with the hotel's rooms, noting their comfort, spaciousness and stylish decor. Suites particularly stand out for their luxury, featuring king-size beds and ample space. However, some inconsistencies are noted with outdated furniture and occasional maintenance issues. Cleanliness is typically praised across the hotel with multiple comments on immaculately kept rooms, although some reviews point to minor lapses, especially in common areas.
The hotel's staff consistently receive acclaim for their exceptional service, friendliness and professionalism. From a warm welcome upon arrival to attentive service throughout the stay, the staff play a crucial role in enhancing the guest experience. Specific team members are frequently commended for their outstanding assistance and attention to detail.
However, the wifi service at Maison des Ambassadeurs could use improvement with several guests reporting unreliable connections and difficulties accessing the internet. On the other hand, the spa facilities are lauded for their quality, offering relaxing and superb treatments despite being small. The heated pool in the charming courtyard is another highlight, perfect for family relaxation and late afternoon dips, though its size may not meet all guests' expectations for serious swimming.
Parking at the hotel is another positive aspect with secure on-site options, valet service and EV charging stations gaining appreciation. Guests are advised to book parking in advance due to limited availability and also note that the parking fee is relatively high.
In summary, Maison des Ambassadeurs offers a charming blend of convenience, quality services and welcoming ambiance, making it an attractive choice for those visiting La Rochelle.
Categories
The breakfast at Maison des Ambassadeurs is often praised for its generous, fresh and varied offerings, pleasing a wide range of tastes with selections of fruits, vegetables, cheeses and delectable sweet and savory items. Although some guests find the breakfast pricing somewhat high and note occasional service lapses, the overall dining experience remains positive. The dinner experience, particularly at the hotel's restaurant, L'Arco, receives excellent reviews for its superb food, drinks and exceptional cocktails, although there is some feedback about the limited menu variety and the restaurant's closure on certain nights.
Guests are generally impressed with the hotel's rooms, noting their comfort, spaciousness and stylish decor. Suites particularly stand out for their luxury, featuring king-size beds and ample space. However, some inconsistencies are noted with outdated furniture and occasional maintenance issues. Cleanliness is typically praised across the hotel with multiple comments on immaculately kept rooms, although some reviews point to minor lapses, especially in common areas.
The hotel's staff consistently receive acclaim for their exceptional service, friendliness and professionalism. From a warm welcome upon arrival to attentive service throughout the stay, the staff play a crucial role in enhancing the guest experience. Specific team members are frequently commended for their outstanding assistance and attention to detail.
However, the wifi service at Maison des Ambassadeurs could use improvement with several guests reporting unreliable connections and difficulties accessing the internet. On the other hand, the spa facilities are lauded for their quality, offering relaxing and superb treatments despite being small. The heated pool in the charming courtyard is another highlight, perfect for family relaxation and late afternoon dips, though its size may not meet all guests' expectations for serious swimming.
Parking at the hotel is another positive aspect with secure on-site options, valet service and EV charging stations gaining appreciation. Guests are advised to book parking in advance due to limited availability and also note that the parking fee is relatively high.
In summary, Maison des Ambassadeurs offers a charming blend of convenience, quality services and welcoming ambiance, making it an attractive choice for those visiting La Rochelle.
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel for Yoga
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Maison des Ambassadeurs enjoys a prime location in the heart of the historic city of La Rochelle, making it a fantastic base for exploring the area. Nestled in the center, the hotel is ideally situated near key attractions such as the old harbor, quaint streets and vibrant markets. Guests appreciate the convenience and easy access to shops, restaurants and the picturesque port, all within walking distance. Despite being in a central, bustling location, the hotel sits on a quiet street, offering a peaceful retreat while still being steps away from the city's lively atmosphere. The availability of parking in such a central spot is a notable advantage. Overall, Maison des Ambassadeurs's location receives high praise for its blend of convenience, beauty and serenity, providing everything guests need to enjoy the charm and attractions of La Rochelle.
Maison des Ambassadeurs offers a breakfast experience that garners high praise for its quality and variety. The breakfast is frequently described as generous, fresh and delicious with a selection that pleases a broad range of tastes. Many reviews highlight the breakfast as exceptional, complete and of high quality with fresh fruits, vegetables, cheeses and other delectable options prominently featured. Guests appreciate the extensive choice available, often noting the buffet's variety, which includes both sweet and savory items.
The atmosphere of the breakfast setting receives mixed feedback; while some enjoy the option to dine indoors or outdoors—by the garden or pool—others find the breakfast room can become noisy or lacks ambiance. The service during breakfast, though generally considered good, also sees room for improvement with some issues noted around the wait times for hot beverages and the readiness of certain items.
Despite the overall positive sentiment, several guests feel that the price of breakfast, ranging from 25 to 32 euros per person, is excessive, particularly compared to the service level and the quality of some items, which include store-bought pastries or dishes not kept warm enough. These critiques suggest that while the breakfast is highly enjoyable for many, it does not consistently meet the expectation set by the hotel's star rating for all guests.
In summary, breakfast at Maison des Ambassadeurs is a generally rich and varied affair that impresses with its generous and tasty offerings, though the high price and occasional service lapses may hinder the experience for some visitors.
Maison des Ambassadeurs offers a notable dining experience, particularly impressing guests with its onsite restaurant, L'Arco, which is described as a must-visit. The culinary offerings are praised as excellent and embodying a perfect gastronomic experience. Diners appreciated the superb dinner menu, citing specific instances of very good food and drinks, along with exceptional cocktail options. The bar area, highlighted by its welcoming ambiance and friendly evening atmosphere, is another favorite among visitors. The bartenders receive commendation for their service and the cocktail bar complete with a cozy fireplace is especially appreciated during cooler months.
However, there are some areas where the hotel’s dining options fall short. The limited and somewhat expensive dinner menu leaves some guests wishing for more variety, such as a daily special or a less formal dining setting. The restaurant's closure on Monday and Tuesday nights without alternative options also frustrated some patrons, as did the no-show breakfast availability, which was deemed exorbitant in price by several guests. In instances where the restaurant was not operating, guests found solace in the hotel's staff who provided excellent recommendations for nearby dining.
Despite these limitations, the hotel maintains a refined and welcoming atmosphere with staff described as professional and helpful. The overall impression is of a dining scene that excels in quality but could benefit from more consistency and variety in its offerings.
Maison des Ambassadeurs impresses with its remarkably comfortable and spacious rooms, many of which have been described as beautifully decorated, clean and well-equipped. The suites, in particular, offer a luxurious touch with king-size beds, fluffy towels and ample space, making them ideal for families. Guests frequently highlight the comfort of the bedding, the excellent condition of both bed and bath facilities and the modern, stylish decor.
However, there are some inconsistencies. While many rooms are praised for their size and cleanliness, others appear outdated with some complaints about tired furniture, small bathrooms and occasional maintenance issues like peeling paint or a broken faucet. Noise can be a concern, especially for rooms located near the elevator or facing the street.
Despite these minor drawbacks, the overall ambiance of the hotel and the attentiveness of the staff contribute to a pleasant stay. The hotel's central location, just a short walk from the harbor, further adds to its appeal. Whether residing in a cozy room or an expansive suite, guests generally find the accommodation at Maison des Ambassadeurs to be very comfortable and well worth the experience.
Guests of the 'Maison des Ambassadeurs' consistently highlight the exceptional comfort of the beds. Many reviews emphasize the "very comfortable" and "good quality" bedding that ensures a restful night's sleep. The descriptions often mention the "super comfortable king-size bed" and "big bed," which add to the overall sense of luxury in the rooms. Both the main beds and sofa beds receive praise for their coziness and the plush linens contribute to a warm and inviting sleep environment.
Occasionally, some guests have found the beds either too hard or too soft for their preferences and a few noted that the pillows could be improved. However, the majority of the feedback points to an extremely satisfying bedding experience, characterized by "luxurious" and "well-stuffed" furnishings that elevate the comfort level. Perfect for visitors seeking a blend of comfort and quality, the beds at 'Maison des Ambassadeurs' stand out as a significant highlight of guest stays.
Maison des Ambassadeurs has garnered varied feedback regarding its cleanliness. Predominantly, guests have praised the hotel for its spacious, tidy and well-kept rooms. Many comments highlight the hotel's cleanliness with recurring notes on immaculately clean spaces, perfectly clean rooms and spotless environments. The bathrooms, in several instances, have been noted as clean and organized, adding to the overall positive reviews of the hotel's hygiene standards.
Guests frequently commend the attentive and pleasant staff who contribute to maintaining a clean and welcoming atmosphere. Common areas are often described as beautiful and pleasant, adding to the hotel’s charm. However, there are mentions that these areas could benefit from improved maintenance and more consistent cleaning.
Despite the general trend of positive feedback, there are occasional notes pointing out areas for improvement. Some guests reported issues such as dirty bathtubs, coffee stains and cobwebs. A few reviews mention unpleasant odors in the bathroom and inconsistent room cleaning schedules, including instances where rooms were not cleaned on time or not cleaned daily.
In summary, while Maison des Ambassadeurs is largely recognized for its cleanliness and well-maintained rooms, there are specific areas, particularly common spaces and bathroom upkeep, which require more attention to ensure a consistently high standard of cleanliness throughout the hotel.
The guest reviews for the 'Maison des Ambassadeurs' highlight an exceptional level of service and warmth from the hotel’s staff. Reviews consistently mention the kindness, friendliness and professionalism of the team across all positions, from receptionists to bar staff. Upon arrival, guests often receive a pleasant greeting, sometimes even with a glass of champagne, setting the tone for a welcoming stay.
Visitors frequently note the staff's attentiveness and efficiency, ensuring that any issues are resolved promptly and that guests' needs are always anticipated. The atmosphere fostered by the staff is described as friendly, relaxing and professional, contributing significantly to the overall positive experience at the hotel. Numerous reviews mention how staff members go above and beyond to make guests feel welcome and cared for, emphasizing their polite, helpful and smiling demeanor.
Moreover, specific team members, such as Thomas the valet and the spa manager, receive individual praise for their outstanding service and attention to detail. Whether it is assistance with room issues, helpful tips from the concierge or the overall quality of the welcome, the staff at 'Maison des Ambassadeurs' evidently play a crucial role in making guests feel valued and special. The consistent theme of a warm and professional reception, coupled with the staff's diligence and friendliness, leaves a lasting positive impression on guests.
Guest reviews of 'Maison des Ambassadeurs' highlight a mix of experiences regarding the hotel's wifi. While some guests positively note good internet speed and strong wifi, numerous others report issues. Common complaints include unreliable connections, difficulty accessing wifi and in some instances, no wifi at all. Some guests mention specific areas like their rooms or buildings where the wifi did not work or was not helpful. The feedback indicates a need for the hotel to improve its wifi service to meet guests' expectations consistently.
The spa at Maison des Ambassadeurs is often praised for its superb facilities and top-notch services. Guests commend the great therapists and the quality of massages, often describing these treatments as very good or even divine. The wellness area is highlighted for being pleasant, clean and well-maintained, featuring amenities like a hammam, sauna and a comfortable relaxation room.
Although the spa area is on the smaller side with a notably tiny pool and no jacuzzi, its overall atmosphere is relaxing and enjoyable. Many appreciate the attention to detail from the spa staff and the overall quality of treatments, contributing to a sense of zen and relaxation. The spa facilities are regarded as superb, top-notch and fabulous, making it a definite plus for the hotel.
However, some guests have pointed out drawbacks, such as the crowded nature of the spa and occasional insufficient spa equipment. There were mentions of additional costs for spa access and specific services, which some found to be overpriced. Additionally, limitations include the unavailability of massage services at times and restricted spa hours.
Despite these few concerns, the spa’s beautiful ambiance, excellent massages and attentive therapists typically leave guests with a favorable impression, making it a valuable feature of the Maison des Ambassadeurs experience.
The pool area at Maison des Ambassadeurs often features as a highlight in guest reviews with a significant emphasis on it being heated, which adds to its appeal, especially during cooler months such as April. The courtyard setting with its heated swimming pool is described as very pleasant and contributes to an overall inviting atmosphere. It's clear that the pool area, while small, is well-received for relaxation purposes, being perfect for children and for a late afternoon dip. The gardens and courtyards surrounding the pool are also appreciated, creating a charming and relaxing environment.
However, many reviews point out that the pool is quite small with some describing it as tiny or mainly decorative, which can be a bit of a letdown for those expecting to swim. Despite its size, the pool area is often described as nice, clean and relaxing with available towels and sunbeds adding to the comfort.
In summary, the pool at Maison des Ambassadeurs is a cozy and heated retreat that complements the hotel's charming courtyard and gardens, ideal for light relaxation and family fun, albeit its limited size might not meet all guests' expectations for serious swimming activities.
At Maison des Ambassadeurs, guests have shared various experiences regarding the parking facilities. One of the prime offerings is the on-site secure parking, which includes amenities like valet service and EV charging stations. The underground car park and valet service are highlighted as significant conveniences, especially in a busy area like La Rochelle.
Many appreciate the provision of covered and secure parking, noting that it contributes greatly to their comfort. The availability of private and off-street parking also garners positive remarks, adding layers of security and ease for those driving to the hotel. EV charging stations have received favorable mentions, particularly for being included in the parking facilities.
It's essential to note that guests are advised to book their parking spaces in advance due to limited availability. The parking situation can be challenging with some guests finding the process of booking a spot not very straightforward. Additionally, there are mentions of parking being very limited and for late arrivals, spots might not be available. The hotel's underground garage, while secure, is described as cramped by some, posing challenges for larger vehicles.
The cost of parking is another recurring theme. Guests have mentioned the €20 per night charge and some feel the parking fee is quite high. Despite this, the overall sentiment remains that the convenience of on-site parking and the services provided are worth the additional cost.
In summary, while Maison des Ambassadeurs offers a range of parking facilities that many find beneficial, potential visitors are encouraged to book ahead and consider the cost implications to ensure a smooth experience upon arrival.
Maison des Ambassadeurs offers electric vehicle charging options for guests, though experiences have been mixed. On the positive side, the hotel provides an EV charger and electric car charging is included, making it convenient for guests with electric vehicles. However, there have been some issues: the charging facility doesn't work for all cars and there isn't always a clear answer on the charging conditions. Despite these challenges, the presence of an EV charging system is a valuable amenity for those who rely on this service during their stay.
Maison des Ambassadeurs emerges as a highly recommended retreat for families, offering an array of family-friendly features and activities. Guests consistently highlight the comfort and spaciousness of the family suites, which can easily and comfortably accommodate families of various sizes, including a family of four. These suites are not only praised for their size but also for their thoughtful layout, providing a pleasant and comfortable stay for everyone, including pets, who are welcomed with special amenities like a dog bed and bowl.
The hotel's emphasis on treating guests as part of a family is evident through its impeccable service, ensuring that both adults and children feel well-cared for. Children, in particular, have a plethora of activities to keep them entertained, ranging from jet skiing to enjoying a specially curated children's menu. The nearby attractions and activities also add to the appeal, making it an ideal choice for a family getaway.
Dining options cater perfectly to family needs with the in-house restaurants and facilities such as bowling being particular hits. Despite some mentions of smaller room sizes, overall, the hotel's spacious family areas and amenities contribute to a comfortable and enjoyable stay. Maison des Ambassadeurs indeed positions itself as a perfect family-friendly destination, where memorable family fun is guaranteed.
Maison des Ambassadeurs is strategically placed for those keen on experiencing the vibrant nightlife of La Rochelle. Situated close to multiple nightlife hubs, guests will find an array of bars and entertainment spots right at their doorstep. The hotel's central location means that one can easily explore the city's lively nightlife on foot with jazz bands and various music options enhancing the nocturnal ambiance.
However, potential visitors should be prepared for some noise, as nightlife activities extend into the early hours, resulting in occasional disturbances from loud music and revelers. Despite this, the hotel's own bar has received positive feedback with guests appreciating its night service and enjoyable atmosphere. While the surrounding area may present some challenges in navigating the city center and dealing with traffic restrictions, the proximity to downtown nightlife makes Maison des Ambassadeurs an attractive choice for those looking to immerse themselves in La Rochelle's evening entertainment.
Maison des Ambassadeurs is a hotel with a mix of glowing reviews and some criticisms regarding its 5-star rating. The establishment is praised as a fabulous place with exceptional attention to detail and refined, luxury touches that align with a five-star experience. Many guests applaud the service, describing it as great and fitting for a high-class hotel. The location allows for easy accessibility by foot, adding to its appeal.
However, there are recurrent mentions of a mismatch between expectations and reality for a 5-star rating. Some guests reported services and facilities that fall short of what is typically expected from such a high rating. Specific criticisms include minor deficiencies in room amenities, unaddressed heating issues and lackluster breakfast offerings. Some even noted that certain furniture was damaged and the entrance had issues, detracting from the luxury feel. The service, while generally good, was sometimes described as not up to five-star standards.
Overall, while Maison des Ambassadeurs strives to live up to its 5-star claim, it seems to have areas that need improvement to consistently meet the high expectations associated with this rating.
Maison des Ambassadeurs offers a commendable array of facilities and services tailored for business travelers. The establishment is recognized for its superb environment, specifically catering to the needs of businesspersons. Guests will find the location well-equipped with essential business amenities, including dedicated meeting rooms and areas furnished with the necessary equipment. The presence of business-oriented rooms and strong WiFi connectivity further enhances the professional experience. Maison des Ambassadeurs proves to be a business-friendly hotel, ensuring that key services and setups are available to facilitate successful business meetings and activities.
Maison des Ambassadeurs presents a mixed picture when it comes to accessibility for guests with disabilities. On the positive side, the hotel offers accessible parking and ensures that the sixth floor is reachable, indicating some thoughtful planning. Guests also noted that the hotel, in general, provides a level of accessibility with access being available from a neighboring building. However, several challenges were highlighted. The location itself can be difficult to navigate and some found it to be not very accessible overall. The entry via a rear alley and reported elevator issues further complicate ease of access for disabled guests. While the hotel has made efforts, there are still areas needing improvement to better accommodate all guests.
Maison des Ambassadeurs features a delightful courtyard that boasts a heated outdoor swimming pool. The availability of the heated pool is a major draw, even in cooler months like April, ensuring a pleasant swim. Guests appreciate the consistent warmth of the pool, adding to the hotel's appeal as a relaxing retreat.
Maison des Ambassadeurs features an outdoor pool that guests have found to be a delightful addition to their stay, despite its smaller size. Many visitors appreciate the warm and heated nature of the pool, making it especially suitable for families with children. Reviews often describe the pool area as lovely and relaxing, contributing to an overall enjoyable atmosphere. Guests highlight the cleanliness of the pool and commend its proper maintenance. Access to the pool is considered good, enhancing the convenience and comfort for those choosing to take a dip. While some mention it can be more of a plunge pool, its presence is frequently noted as a positive amenity for the hotel.
Maison des Ambassadeurs is highly praised as an excellent destination for honeymooners. Many guests describe it as a perfect honeymoon location, highlighting its romantic oasis ambiance that adds a special touch to their stay. The hotel is noted for its ability to make guests feel more relaxed than ever, contributing to unforgettable honeymoon experiences. The French honeymoon ambiance, coupled with potential upgrades, further elevates the romantic setting. With its ideal location and welcoming atmosphere, Maison des Ambassadeurs seems to ensure an enchanting experience for couples looking to celebrate their union.
Maison des Ambassadeurs has consistently garnered praise for its impeccable boutique style. Guests often highlight the beautiful design and tasteful decorations that adorn the establishment, contributing to its elegant and charming atmosphere. The hotel exudes a distinct boutique vibe, encapsulating a blend of nostalgic vintage elements and modern boutique touches.
Its small luxury and spacious nature provide an authentic boutique experience, ensuring a cozy yet upscale stay. Located in the historical center of the old town, the hotel boasts a unique and charming setup, adding to its allure. The rooms are beautifully decorated, reinforcing the boutique ambiance that guests find appealing and comforting.
Security within the establishment is also noted, adding to the overall peace of mind for visitors. Whether describing it as a small boutique hotel or a true luxury boutique establishment, guests consistently celebrate the quaint, charming and unique aspects that set Maison des Ambassadeurs apart.
Nestled elegantly in the heart of the city, Maison des Ambassadeurs stands out as a five-star beacon of opulence. Many guests echo that the hotel exudes true five-star luxury with its refined and luxurious decor creating a genuinely high-standard atmosphere. The establishment is described as very classy with superb luxurious amenities and rooms that cater to an elite taste.
Adorned with elegance and pure luxury, the decorated interiors and chic breakfast settings contribute to an experience that many have dubbed as a very beautiful luxury experience. Visitors have experienced the height of luxury in the spacious and well-appointed suites, supported by a feeling of indulgence that permeates the hotel’s ambiance.
The service is rated at five-star standards, meeting high-level expectations and the staff is frequently mentioned as adorable, kind and considerate. The luxurious atmosphere is further enhanced by the hotel's meticulous maintenance and upscale vibe.
However, there are a few that caution against expectations of exceeding grandeur, noting that not all aspects may fully align with five-star luxury standards. Despite a handful of comments hinting at pretentiousness or a mismatch in some luxury elements, the consensus leans favorably towards a truly luxurious stay. In conclusion, Maison des Ambassadeurs predominantly offers an exquisite stay, providing a palpable sense of luxury without excessive bling, making it ideal for those seeking an elegant retreat.
Maison des Ambassadeurs is a superb choice for couples seeking a romantic escapade. Nestled in a quiet street, the hotel's refined decor and beautifully kept premises create an enchanting atmosphere, perfect for honeymooners or those renewing their vows. The romantic setting is enhanced by thoughtful touches like rose petals, LED candles, champagne service and meticulously arranged decorations, ensuring a cozy, warm ambiance. The bar with its big sofas, crackling fireplace and delightful garden, offers a lovely spot to unwind and feel cocooned in comfort.
Guests have repeatedly highlighted the romantic feel and ambiance of the hotel, making it an excellent backdrop for building cherished memories together. The on-site restaurant also provides an intimate dining experience, ideal for a romantic evening. Whether it's for a small honeymoon, a special celebration or simply a romantic getaway, Maison des Ambassadeurs provides all the necessary amenities to come out more relaxed and connected than ever, making it a well-rounded destination for lovebirds.
Maison des Ambassadeurs is highly regarded for its dog-friendly atmosphere and facilities, where guests have noted their pets are warmly welcomed throughout the hotel. Many reviews highlight the special attention given to dogs, including the provision of a special cushion, food bowl and in-room dog bed, ensuring both pets and their owners feel comfortable. Common areas of the hotel are also noted as being particularly accommodating for dogs. However, there have been some remarks about the lack of designated areas specifically for dogs, indicating that while the overall environment is welcoming to pets, specific amenities could be improved. Overall, Maison des Ambassadeurs is praised for its dog-friendly policies and the general hospitality extended to canine companions.
Location Show Map
Location
Breakfast
The atmosphere of the breakfast setting receives mixed feedback; while some enjoy the option to dine indoors or outdoors—by the garden or pool—others find the breakfast room can become noisy or lacks ambiance. The service during breakfast, though generally considered good, also sees room for improvement with some issues noted around the wait times for hot beverages and the readiness of certain items.
Despite the overall positive sentiment, several guests feel that the price of breakfast, ranging from 25 to 32 euros per person, is excessive, particularly compared to the service level and the quality of some items, which include store-bought pastries or dishes not kept warm enough. These critiques suggest that while the breakfast is highly enjoyable for many, it does not consistently meet the expectation set by the hotel's star rating for all guests.
In summary, breakfast at Maison des Ambassadeurs is a generally rich and varied affair that impresses with its generous and tasty offerings, though the high price and occasional service lapses may hinder the experience for some visitors.
Dinner
However, there are some areas where the hotel’s dining options fall short. The limited and somewhat expensive dinner menu leaves some guests wishing for more variety, such as a daily special or a less formal dining setting. The restaurant's closure on Monday and Tuesday nights without alternative options also frustrated some patrons, as did the no-show breakfast availability, which was deemed exorbitant in price by several guests. In instances where the restaurant was not operating, guests found solace in the hotel's staff who provided excellent recommendations for nearby dining.
Despite these limitations, the hotel maintains a refined and welcoming atmosphere with staff described as professional and helpful. The overall impression is of a dining scene that excels in quality but could benefit from more consistency and variety in its offerings.
Rooms
However, there are some inconsistencies. While many rooms are praised for their size and cleanliness, others appear outdated with some complaints about tired furniture, small bathrooms and occasional maintenance issues like peeling paint or a broken faucet. Noise can be a concern, especially for rooms located near the elevator or facing the street.
Despite these minor drawbacks, the overall ambiance of the hotel and the attentiveness of the staff contribute to a pleasant stay. The hotel's central location, just a short walk from the harbor, further adds to its appeal. Whether residing in a cozy room or an expansive suite, guests generally find the accommodation at Maison des Ambassadeurs to be very comfortable and well worth the experience.
Beds
Occasionally, some guests have found the beds either too hard or too soft for their preferences and a few noted that the pillows could be improved. However, the majority of the feedback points to an extremely satisfying bedding experience, characterized by "luxurious" and "well-stuffed" furnishings that elevate the comfort level. Perfect for visitors seeking a blend of comfort and quality, the beds at 'Maison des Ambassadeurs' stand out as a significant highlight of guest stays.
Cleanliness
Guests frequently commend the attentive and pleasant staff who contribute to maintaining a clean and welcoming atmosphere. Common areas are often described as beautiful and pleasant, adding to the hotel’s charm. However, there are mentions that these areas could benefit from improved maintenance and more consistent cleaning.
Despite the general trend of positive feedback, there are occasional notes pointing out areas for improvement. Some guests reported issues such as dirty bathtubs, coffee stains and cobwebs. A few reviews mention unpleasant odors in the bathroom and inconsistent room cleaning schedules, including instances where rooms were not cleaned on time or not cleaned daily.
In summary, while Maison des Ambassadeurs is largely recognized for its cleanliness and well-maintained rooms, there are specific areas, particularly common spaces and bathroom upkeep, which require more attention to ensure a consistently high standard of cleanliness throughout the hotel.
Staff
Visitors frequently note the staff's attentiveness and efficiency, ensuring that any issues are resolved promptly and that guests' needs are always anticipated. The atmosphere fostered by the staff is described as friendly, relaxing and professional, contributing significantly to the overall positive experience at the hotel. Numerous reviews mention how staff members go above and beyond to make guests feel welcome and cared for, emphasizing their polite, helpful and smiling demeanor.
Moreover, specific team members, such as Thomas the valet and the spa manager, receive individual praise for their outstanding service and attention to detail. Whether it is assistance with room issues, helpful tips from the concierge or the overall quality of the welcome, the staff at 'Maison des Ambassadeurs' evidently play a crucial role in making guests feel valued and special. The consistent theme of a warm and professional reception, coupled with the staff's diligence and friendliness, leaves a lasting positive impression on guests.
Wi-Fi
Spa
Although the spa area is on the smaller side with a notably tiny pool and no jacuzzi, its overall atmosphere is relaxing and enjoyable. Many appreciate the attention to detail from the spa staff and the overall quality of treatments, contributing to a sense of zen and relaxation. The spa facilities are regarded as superb, top-notch and fabulous, making it a definite plus for the hotel.
However, some guests have pointed out drawbacks, such as the crowded nature of the spa and occasional insufficient spa equipment. There were mentions of additional costs for spa access and specific services, which some found to be overpriced. Additionally, limitations include the unavailability of massage services at times and restricted spa hours.
Despite these few concerns, the spa’s beautiful ambiance, excellent massages and attentive therapists typically leave guests with a favorable impression, making it a valuable feature of the Maison des Ambassadeurs experience.
Pool
However, many reviews point out that the pool is quite small with some describing it as tiny or mainly decorative, which can be a bit of a letdown for those expecting to swim. Despite its size, the pool area is often described as nice, clean and relaxing with available towels and sunbeds adding to the comfort.
In summary, the pool at Maison des Ambassadeurs is a cozy and heated retreat that complements the hotel's charming courtyard and gardens, ideal for light relaxation and family fun, albeit its limited size might not meet all guests' expectations for serious swimming activities.
Parking
Many appreciate the provision of covered and secure parking, noting that it contributes greatly to their comfort. The availability of private and off-street parking also garners positive remarks, adding layers of security and ease for those driving to the hotel. EV charging stations have received favorable mentions, particularly for being included in the parking facilities.
It's essential to note that guests are advised to book their parking spaces in advance due to limited availability. The parking situation can be challenging with some guests finding the process of booking a spot not very straightforward. Additionally, there are mentions of parking being very limited and for late arrivals, spots might not be available. The hotel's underground garage, while secure, is described as cramped by some, posing challenges for larger vehicles.
The cost of parking is another recurring theme. Guests have mentioned the €20 per night charge and some feel the parking fee is quite high. Despite this, the overall sentiment remains that the convenience of on-site parking and the services provided are worth the additional cost.
In summary, while Maison des Ambassadeurs offers a range of parking facilities that many find beneficial, potential visitors are encouraged to book ahead and consider the cost implications to ensure a smooth experience upon arrival.
EV charging stations
Family
The hotel's emphasis on treating guests as part of a family is evident through its impeccable service, ensuring that both adults and children feel well-cared for. Children, in particular, have a plethora of activities to keep them entertained, ranging from jet skiing to enjoying a specially curated children's menu. The nearby attractions and activities also add to the appeal, making it an ideal choice for a family getaway.
Dining options cater perfectly to family needs with the in-house restaurants and facilities such as bowling being particular hits. Despite some mentions of smaller room sizes, overall, the hotel's spacious family areas and amenities contribute to a comfortable and enjoyable stay. Maison des Ambassadeurs indeed positions itself as a perfect family-friendly destination, where memorable family fun is guaranteed.
Nightlife
However, potential visitors should be prepared for some noise, as nightlife activities extend into the early hours, resulting in occasional disturbances from loud music and revelers. Despite this, the hotel's own bar has received positive feedback with guests appreciating its night service and enjoyable atmosphere. While the surrounding area may present some challenges in navigating the city center and dealing with traffic restrictions, the proximity to downtown nightlife makes Maison des Ambassadeurs an attractive choice for those looking to immerse themselves in La Rochelle's evening entertainment.
5 Star
However, there are recurrent mentions of a mismatch between expectations and reality for a 5-star rating. Some guests reported services and facilities that fall short of what is typically expected from such a high rating. Specific criticisms include minor deficiencies in room amenities, unaddressed heating issues and lackluster breakfast offerings. Some even noted that certain furniture was damaged and the entrance had issues, detracting from the luxury feel. The service, while generally good, was sometimes described as not up to five-star standards.
Overall, while Maison des Ambassadeurs strives to live up to its 5-star claim, it seems to have areas that need improvement to consistently meet the high expectations associated with this rating.
Business
Accessible
Heated Pool
Outdoor Pool
Honeymoon
Boutique-Style
Its small luxury and spacious nature provide an authentic boutique experience, ensuring a cozy yet upscale stay. Located in the historical center of the old town, the hotel boasts a unique and charming setup, adding to its allure. The rooms are beautifully decorated, reinforcing the boutique ambiance that guests find appealing and comforting.
Security within the establishment is also noted, adding to the overall peace of mind for visitors. Whether describing it as a small boutique hotel or a true luxury boutique establishment, guests consistently celebrate the quaint, charming and unique aspects that set Maison des Ambassadeurs apart.
Luxury
Adorned with elegance and pure luxury, the decorated interiors and chic breakfast settings contribute to an experience that many have dubbed as a very beautiful luxury experience. Visitors have experienced the height of luxury in the spacious and well-appointed suites, supported by a feeling of indulgence that permeates the hotel’s ambiance.
The service is rated at five-star standards, meeting high-level expectations and the staff is frequently mentioned as adorable, kind and considerate. The luxurious atmosphere is further enhanced by the hotel's meticulous maintenance and upscale vibe.
However, there are a few that caution against expectations of exceeding grandeur, noting that not all aspects may fully align with five-star luxury standards. Despite a handful of comments hinting at pretentiousness or a mismatch in some luxury elements, the consensus leans favorably towards a truly luxurious stay. In conclusion, Maison des Ambassadeurs predominantly offers an exquisite stay, providing a palpable sense of luxury without excessive bling, making it ideal for those seeking an elegant retreat.
Romantic
Guests have repeatedly highlighted the romantic feel and ambiance of the hotel, making it an excellent backdrop for building cherished memories together. The on-site restaurant also provides an intimate dining experience, ideal for a romantic evening. Whether it's for a small honeymoon, a special celebration or simply a romantic getaway, Maison des Ambassadeurs provides all the necessary amenities to come out more relaxed and connected than ever, making it a well-rounded destination for lovebirds.
Dog Friendly
Yes, Maison des Ambassadeurs has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Maison des Ambassadeurs.
Yes, Maison des Ambassadeurs welcomes dogs.
Yes, parking facilities are available at Maison des Ambassadeurs.
No, Maison des Ambassadeurs doesn't have a gym.
Location Show Map
More Options
-
Apartments in La Rochelle
-
From $222
