Mercure Le Havre Centre Bassin Du Commerce
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Summary of reviewsMercure Le Havre Centre Bassin Du Commerce receives generally positive reviews, particularly for its outstanding location and friendly staff. Guests appreciate the hotel's central position, making it easy to explore Le Havre with convenient access to the city center, shops, restaurants and the harbor. The proximity to the beach and magnificent city views also add to its appeal.
The hotel's modern and clean atmosphere, coupled with comfortable rooms and excellent bedding, provides a quiet retreat in the heart of the city. Staff are frequently commended for their friendliness and professionalism, contributing to a welcoming ambiance. The cheerful lobby, good breakfast selection and accommodating amenities, including an underground parking facility, further enhance the guest experience.
Breakfast at the hotel is well-reviewed with guests praising the extensive buffet and range of options, including organic and plant-based choices. Despite some criticism regarding price and variety, the breakfast is often highlighted as one of the best aspects of the stay. The dinner experience receives mixed feedback; while many enjoy the diverse and tasty offerings, some find it expensive for the quality and have encountered service issues.
Room reviews are generally positive, emphasizing spaciousness, cleanliness and comfort. Privilege rooms receive particular praise for their size and amenities. However, some standard rooms and areas for improvement, like aging decor and inadequate lighting, are noted. Despite minor inconveniences, the overall stay is regarded positively.
Cleanliness is frequently noted as a high standard with well-maintained rooms and bathrooms. Minor lapses are mentioned but do not detract significantly from the overall perception. Guests appreciate the secure and convenient parking options, although the underground facility's accessibility could be improved.
Beds are often praised for their comfort and quality, contributing to restful nights. Despite isolated complaints about pillows and odors, the general sentiment remains positive.
The hotel's four-star rating receives mixed feedback with some guests feeling it does not fully meet the expected standards for its category. While renovations have been noted, some areas still need improvement to align with the four-star status.
Overall, Mercure Le Havre Centre Bassin Du Commerce is recognized for its great location, friendly staff and comfortable accommodations, making it a convenient choice for travelers looking to explore Le Havre.
Categories
The hotel's modern and clean atmosphere, coupled with comfortable rooms and excellent bedding, provides a quiet retreat in the heart of the city. Staff are frequently commended for their friendliness and professionalism, contributing to a welcoming ambiance. The cheerful lobby, good breakfast selection and accommodating amenities, including an underground parking facility, further enhance the guest experience.
Breakfast at the hotel is well-reviewed with guests praising the extensive buffet and range of options, including organic and plant-based choices. Despite some criticism regarding price and variety, the breakfast is often highlighted as one of the best aspects of the stay. The dinner experience receives mixed feedback; while many enjoy the diverse and tasty offerings, some find it expensive for the quality and have encountered service issues.
Room reviews are generally positive, emphasizing spaciousness, cleanliness and comfort. Privilege rooms receive particular praise for their size and amenities. However, some standard rooms and areas for improvement, like aging decor and inadequate lighting, are noted. Despite minor inconveniences, the overall stay is regarded positively.
Cleanliness is frequently noted as a high standard with well-maintained rooms and bathrooms. Minor lapses are mentioned but do not detract significantly from the overall perception. Guests appreciate the secure and convenient parking options, although the underground facility's accessibility could be improved.
Beds are often praised for their comfort and quality, contributing to restful nights. Despite isolated complaints about pillows and odors, the general sentiment remains positive.
The hotel's four-star rating receives mixed feedback with some guests feeling it does not fully meet the expected standards for its category. While renovations have been noted, some areas still need improvement to align with the four-star status.
Overall, Mercure Le Havre Centre Bassin Du Commerce is recognized for its great location, friendly staff and comfortable accommodations, making it a convenient choice for travelers looking to explore Le Havre.
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Mercure Le Havre Centre Bassin Du Commerce is well-appreciated for its outstanding location, making it an ideal base for rediscovering the city of Le Havre. It's situated conveniently close to the city center, shops and restaurants and is within walking distance of the beach and the harbor. The hotel offers a prime, central location, facing the basin, which allows for easy exploration of the city on foot. Guests particularly enjoy the magnificent views of the city from the hotel.
The hotel itself is described as modern and clean with comfortable rooms and excellent bedding, providing a quiet retreat in the heart of the city. Additionally, the hotel features a cheerful atmosphere and a welcoming lobby. The staff are frequently commended for their helpfulness and friendliness, adding to the overall positive experience.
Guests also appreciate the hotel’s amenities, including a good breakfast selection, a nice restaurant and an underground parking facility that is easy to access. Whether visiting for a conference at the Carre des Docks or simply to enjoy the city's vibrant atmosphere, the hotel's location and services make it a very convenient and comfortable choice for travelers.
At Mercure Le Havre Centre Bassin Du Commerce, the breakfast experience generally receives high praise from guests. Many commend the excellent, varied and extensive buffet, highlighting the breadth of options available, including plant-based milk alternatives organic eggs, fresh fruits and breads. Fresh, local and even organic food options contribute to the perceived quality and delight of the meal.
Despite these positives, there are some criticisms. A few reviewers felt the breakfast was overpriced, considering its quality, while others found it lacking in variety or felt it could be more generous in some aspects. Instances of basic or stale offerings were mentioned and some expressed concerns about hygiene practices, especially during COVID-19 times, such as self-serving from communal butter and jam jars. Nevertheless, the overall consensus acknowledges that the breakfast buffet is comprehensive and substantial, often described as one of the best aspects of the stay.
The dinner experience at Mercure Le Havre Centre Bassin Du Commerce receives mixed reviews. On the positive side, many guests commend the diverse and tasty offerings, describing the dinner as very good and the dining overall as excellent. The cuisine is generally well-received with some guests highlighting the good meals available for half board and the variety of breakfast choices that cater to all tastes. However, some concerns are noted regarding the price and quality balance with a few guests finding the restaurant expensive for the quality of dishes served.
The ambiance of the dining room gets mixed feedback as well. Some find it overly industrial and uncomfortable, which detracts from the dining experience. Additionally, service issues are mentioned, including unfriendly staff and disorganization such as starters being served as desserts. The limited dinner menu and some mediocre dishes, like undercooked pasta, are points of critique. Despite these drawbacks, the food in the in-house restaurant generally comes recommended, particularly for its high-quality meals.
Mercure Le Havre Centre Bassin Du Commerce offers rooms that are generally appreciated for their spaciousness and comfort. Many guests highlight the cleanliness and modernization of the rooms with some noting the recent refurbishments and comfortable bedding. The hotel's central location near the canal provides pleasant views and convenient access, enhancing the overall stay.
While the privilege rooms receive particular praise for their size and amenities, including large beds and effective sound insulation, some standard rooms are described as basic and in need of renovation. Specific issues such as aging decor, mold in bathrooms and inadequate lighting have been occasionally mentioned, indicating areas for improvement.
Guests appreciate the friendly and attentive staff, who are responsive to issues and contribute to a positive experience. The room service selection and the quality of cocktails served are also noteworthy mentions. Despite some minor inconveniences like small windows, occasional noise and limited bathroom amenities, most reviews point to an overall positive stay, especially for those prioritizing comfort and location.
Travelers who have stayed at the Mercure Le Havre Centre Bassin Du Commerce often praise the comfort and spaciousness of the beds. Many guests found the bedding to be exceptional and perfectly suited for a restful night's sleep, describing the beds as very comfortable and the linens as fine. The bedding was frequently noted as being very good, striking the right balance for many. Several guests also mentioned the caring and attentive staff, who were always available to assist customers, adding to the overall positive experience. However, some reviews highlighted issues with bed comfort, including uncomfortable pillows and an unpleasant odor from some cushions. Despite a few of these negative points, the general sentiment about the beds at this hotel leans positive.
Mercure Le Havre Centre Bassin Du Commerce offers a generally high standard of cleanliness with many reviews highlighting the pristine condition of the rooms and especially the bathrooms. Guests consistently appreciate the clean and well-maintained environment, which contributes to the overall positive experience. The hotel’s staff is also noted for their friendliness and welcoming demeanor.
However, some reviewers noted issues such as minor cleanliness lapses, including dust in rooms and hair in bathrooms. Lighting in the bathrooms was insufficient for some, making tasks like shaving difficult. A few incidents with hygiene items from previous guests were reported, which falls short of the hotel's reputed standards.
The hotel’s aesthetic receives mixed reviews; while some guests enjoy the decor and atmosphere, others feel that it does not align with the luxury expected at the €130 per night price point. Specific complaints included rough plaster, dark rooms and noisy elevators.
Despite these drawbacks, the hotel's location is praised as being perfect for visitors, supplemented by comfortable beds and well-equipped, spacious rooms. Breakfast stands out as a significant highlight, setting a high standard that encourages repeat bookings.
The hotel's reception area, bar service and path to the garage were noted as areas needing improvement. While some guests found the dining experience and reception subpar, the overall cleanliness and the generally welcoming ambiance make it a reasonable choice for travelers visiting Le Havre.
The staff at Mercure Le Havre Centre Bassin Du Commerce has received numerous commendations from guests for their friendliness and professionalism. Described repeatedly as friendly, kind and attentive, the team here goes above and beyond to ensure a pleasant stay. Guests have complimented the numerous and effective staff members, highlighting their dynamism, smiles and top-notch service across various departments, including the reception, bar and restaurant.
Professionalism and responsiveness have been noted with the staff quickly addressing requests and resolving incidents efficiently. The courteous and well-mannered demeanor of the employees has added to the positive experiences of many visitors, contributing to a warm and welcoming atmosphere. The staff's alertness and attentiveness are particularly appreciated, making guests feel well-cared for and valued.
However, there have been isolated mentions of less favorable encounters, such as a lack of friendliness and instances of poor approach. Despite these few criticisms, the majority of reviews paint a picture of a dedicated and helpful team, committed to making every guest's stay comfortable and enjoyable.
Mercure Le Havre Centre Bassin Du Commerce offers several parking options, including private and secure spaces with enough spots available for most guests. The parking is conveniently located next to the hotel and in front of the building, providing easy access for those who choose to drive. While there is paid parking available, costing around €11 per night, some guests feel this is in line with standard hotel fees.
However, the parking facility itself could use some improvements. The underground parking garage is considered rundown and access can be complicated. Guests have noted that the route to the parking, whether by car or on foot, is not very pleasant and involves navigating a narrow, spiral staircase without handrails. There is no direct connection between the garage and the hotel with no elevator available, requiring guests to exit the hotel completely and walk back to their vehicles. This setup can make transporting luggage somewhat cumbersome.
Despite these challenges, many guests appreciate the secure parking and its proximity to the hotel. For those looking to avoid parking fees and accessibility issues, using public parking nearby is a recommended alternative.
Mercure Le Havre Centre Bassin Du Commerce has received mixed reviews regarding its four-star rating, facilities and services. Many guests have expressed disappointment, suggesting that the hotel does not meet the expected standards of a four-star establishment. Comparisons have been made to other Accor group hotels, noting that it often doesn't reach the quality of even lower-end options within the same brand.
Several aspects, such as service quality and bathroom standards, were highlighted as areas needing improvement. Guests have pointed out specific issues like limited restaurant availability in the evening, a lack of equipment and inadequate amenities such as insufficient pillow provision, which contributed to an uncomfortable sleeping experience. Overall, while the hotel appears to have undergone renovations, these efforts are perceived as insufficient, leading to the conclusion that its four-star status may be overstated.
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Location
The hotel itself is described as modern and clean with comfortable rooms and excellent bedding, providing a quiet retreat in the heart of the city. Additionally, the hotel features a cheerful atmosphere and a welcoming lobby. The staff are frequently commended for their helpfulness and friendliness, adding to the overall positive experience.
Guests also appreciate the hotel’s amenities, including a good breakfast selection, a nice restaurant and an underground parking facility that is easy to access. Whether visiting for a conference at the Carre des Docks or simply to enjoy the city's vibrant atmosphere, the hotel's location and services make it a very convenient and comfortable choice for travelers.
Breakfast
Despite these positives, there are some criticisms. A few reviewers felt the breakfast was overpriced, considering its quality, while others found it lacking in variety or felt it could be more generous in some aspects. Instances of basic or stale offerings were mentioned and some expressed concerns about hygiene practices, especially during COVID-19 times, such as self-serving from communal butter and jam jars. Nevertheless, the overall consensus acknowledges that the breakfast buffet is comprehensive and substantial, often described as one of the best aspects of the stay.
Dinner
The ambiance of the dining room gets mixed feedback as well. Some find it overly industrial and uncomfortable, which detracts from the dining experience. Additionally, service issues are mentioned, including unfriendly staff and disorganization such as starters being served as desserts. The limited dinner menu and some mediocre dishes, like undercooked pasta, are points of critique. Despite these drawbacks, the food in the in-house restaurant generally comes recommended, particularly for its high-quality meals.
Rooms
While the privilege rooms receive particular praise for their size and amenities, including large beds and effective sound insulation, some standard rooms are described as basic and in need of renovation. Specific issues such as aging decor, mold in bathrooms and inadequate lighting have been occasionally mentioned, indicating areas for improvement.
Guests appreciate the friendly and attentive staff, who are responsive to issues and contribute to a positive experience. The room service selection and the quality of cocktails served are also noteworthy mentions. Despite some minor inconveniences like small windows, occasional noise and limited bathroom amenities, most reviews point to an overall positive stay, especially for those prioritizing comfort and location.
Beds
Cleanliness
However, some reviewers noted issues such as minor cleanliness lapses, including dust in rooms and hair in bathrooms. Lighting in the bathrooms was insufficient for some, making tasks like shaving difficult. A few incidents with hygiene items from previous guests were reported, which falls short of the hotel's reputed standards.
The hotel’s aesthetic receives mixed reviews; while some guests enjoy the decor and atmosphere, others feel that it does not align with the luxury expected at the €130 per night price point. Specific complaints included rough plaster, dark rooms and noisy elevators.
Despite these drawbacks, the hotel's location is praised as being perfect for visitors, supplemented by comfortable beds and well-equipped, spacious rooms. Breakfast stands out as a significant highlight, setting a high standard that encourages repeat bookings.
The hotel's reception area, bar service and path to the garage were noted as areas needing improvement. While some guests found the dining experience and reception subpar, the overall cleanliness and the generally welcoming ambiance make it a reasonable choice for travelers visiting Le Havre.
Staff
Professionalism and responsiveness have been noted with the staff quickly addressing requests and resolving incidents efficiently. The courteous and well-mannered demeanor of the employees has added to the positive experiences of many visitors, contributing to a warm and welcoming atmosphere. The staff's alertness and attentiveness are particularly appreciated, making guests feel well-cared for and valued.
However, there have been isolated mentions of less favorable encounters, such as a lack of friendliness and instances of poor approach. Despite these few criticisms, the majority of reviews paint a picture of a dedicated and helpful team, committed to making every guest's stay comfortable and enjoyable.
Parking
However, the parking facility itself could use some improvements. The underground parking garage is considered rundown and access can be complicated. Guests have noted that the route to the parking, whether by car or on foot, is not very pleasant and involves navigating a narrow, spiral staircase without handrails. There is no direct connection between the garage and the hotel with no elevator available, requiring guests to exit the hotel completely and walk back to their vehicles. This setup can make transporting luggage somewhat cumbersome.
Despite these challenges, many guests appreciate the secure parking and its proximity to the hotel. For those looking to avoid parking fees and accessibility issues, using public parking nearby is a recommended alternative.
4 Star
Several aspects, such as service quality and bathroom standards, were highlighted as areas needing improvement. Guests have pointed out specific issues like limited restaurant availability in the evening, a lack of equipment and inadequate amenities such as insufficient pillow provision, which contributed to an uncomfortable sleeping experience. Overall, while the hotel appears to have undergone renovations, these efforts are perceived as insufficient, leading to the conclusion that its four-star status may be overstated.
No, Mercure Le Havre Centre Bassin Du Commerce doesn't have any pool.
No, a spa isn't available at Mercure Le Havre Centre Bassin Du Commerce.
Yes, Mercure Le Havre Centre Bassin Du Commerce welcomes dogs.
Yes, parking facilities are available at Mercure Le Havre Centre Bassin Du Commerce.
Yes, Mercure Le Havre Centre Bassin Du Commerce has a gym.
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