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Summary of reviewsHotel Campestre Inn in León receives commendations for its prime location and overall guest-friendly environment. Its proximity to key attractions like La Salle University, shopping centers, dining options and essential amenities such as supermarkets and a convenience store adds to its strategic appeal for both business and leisure travelers. Guests favor the hotel for its tranquil yet central surroundings, easy access to major avenues and public transportation and convenience with nearby attractions like the León balloon festival park and corporate venues. The cleanliness of the rooms and facilities generally receives positive remarks, contributing to a comfortable and enjoyable stay.
Guests frequently praise the staff's attention and friendliness, highlighting the excellent service and hospitality, particularly from the bellboy, Jorge and the cleaning and security personnel. The reservation and check-in processes are often described as smooth and efficient, adding to a pleasant initial experience.
The breakfast at Hotel Campestre Inn has mixed reviews with some guests enjoying the tasty and varied options. Many appreciate the hotcakes and the generally good quality of the food, though there's feedback suggesting room for improvement in variety, value and clarity regarding what is included in the reservations. Dinner services, however, need significant enhancement in terms of food quality, service speed, cleanliness and operational hours.
The rooms at Hotel Campestre Inn are noted for their spaciousness and comfort with many guests appreciating the ample space and clean environment. However, recurring concerns about cleanliness, maintenance, non-functioning amenities and noise affect the overall experience. Despite some minor lapses, the chill and convenience vibe of the hotel make it a desirable choice for many guests.
Feedback on the amenities such as Wi-Fi and parking is mixed. While some guests experience fast internet speeds, the majority encounter slow and unstable connections. Parking is marked by limited spaces and narrow spots, which can complicate things for larger vehicles. The parking attendants receive praise for their helpfulness, though the general setup requires improvement.
Beds also elicit varied reactions with some finding them spacious and cozy, while others criticize their old and noisy condition, along with hard and uncomfortable mattresses and pillows. The three-star rating speaks to its affordable pricing and suitable accommodations for short stays, particularly for business travelers who might prioritize clean environments and comfortable sleeping arrangements.
For business travelers, the hotel’s proximity to client meetings and key business areas is a significant advantage. It provides essential services required for work trips, despite occasional issues with internet connectivity and parking. In conclusion, Hotel Campestre Inn delivers a generally positive experience thanks to its great location, friendly staff and decent amenities. However, attention to certain areas of service and maintenance could raise its standards considerably. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Queen RoomThis room with carpeted floors features a double bed and is equipped with cable TV, a ceiling fan and a telephone.
Double RoomThis twin room with carpeted floors features 2 double beds and is equipped with cable TV, a ceiling fan and a telephone. It includes free Wi-Fi and a sofa bed.
Executive SuiteThis spacious suite with carpeted floors features an extra large double bed and is equipped with cable TV, a ceiling fan and a telephone. It includes free Wi-Fi and a sofa bed.
Two-Bedroom SuiteThis spacious, 2-bedroom suite features 1 double and 1 twin bedroom. It is equipped with cable TV, a ceiling fan and a kitchenette and dining area.
Guest Reviews
7.5
Good
Location
Hotel Campestre Inn boasts an exceptional location in León, a feature consistently praised by its guests. Many visitors chose this hotel for its close proximity to La Salle University, shopping centers, dining options and essential amenities such as supermarkets and an OXXO convenience store. The hotel's position offers easy access to both the city center and important areas for events, making it a strategic choice for both business and leisure travelers.
Guests appreciated the tranquil surroundings, which provided a peaceful retreat despite being centrally located. The location was particularly favored for its convenience with public transportation, major avenues and nearby attractions within easy reach. Additional highlights include its closeness to the 48 IMSS hospital, bars, restaurants, the León balloon festival park and several corporate venues, which adds to the hotel's appeal for a diverse range of travelers.
The combination of a well-situated property, friendly staff and cleanliness contributed to a comfortable and enjoyable stay for many. The hotel's excellent positioning in a secure neighborhood and proximity to both essential services and leisure spots underscore its practicality and value, making it a top choice for visitors to León.
Breakfast
The breakfast experience at Hotel Campestre Inn garners mixed reviews from its guests. Many guests appreciated the breakfast, describing it as tasty and delicious with some specifically praising the hotcakes and the comprehensive selection available. The hotel offers both continental and buffet breakfast options, though guests frequently mention that the differences between these options should be clarified at booking and check-in.
Several guests noted that while the breakfast included in their booking was good, it often consisted of basic items like coffee, juice, fruit, bread or cereal. Some felt that the continental breakfast was too sparse, lacking variety and not meeting their expectations. Additional options are available, but usually at an extra charge, which has led to some dissatisfaction regarding the cost and value. The buffet, though positively reviewed at times, was criticized by others for its limited variety and quality. Issues with the breakfast schedule and service punctuality were also mentioned with some guests unable to have breakfast at the expected time.
Overall, while the breakfast at Hotel Campestre Inn has its highlights, there is room for improvement in variety, value and clarity of what is included in the reservations.
Dinner
Hotel Campestre Inn's dining options have received mixed feedback from guests. Reviewers frequently noted that the overall quality of the food needs significant improvement with some mentioning that it arrived cold or that the menu items were notably expensive. Service speed is another area of concern with several guests experiencing delays of over an hour for their orders, both in the restaurant and through room service.
The cleanliness in the restaurant also raised some eyebrows, as reports of dirty cutlery, dusty tables and even finding a hair in a beverage were mentioned. Additionally, there were inconveniences related to payment methods with some guests unable to use a credit card due to the lack of a proper system.
Operational hours appeared to be confusing and not strictly adhered to, leaving some guests unable to dine in-house during expected service times. These issues, combined with instances of overcharging and lack of adherence to a clear restaurant schedule, suggest that there is a clear need for improvement in both service and culinary offerings at Hotel Campestre Inn.
Rooms
Hotel Campestre Inn offers a variety of room features that guests have commented on both positively and critically. Many reviews highlight the rooms' spaciousness and comfort, noting that the accommodations are generally clean. Some rooms are described as very clean and well-maintained, providing a comfortable environment for guests. In terms of space, several guests appreciated the large and well-distributed rooms, which contribute to a more relaxed stay.
However, there are also numerous concerns. Several reviewers mention issues with cleanliness and maintenance, including dirt on light switches, bathrooms and other areas. Common complaints involve non-functioning air conditioning, showers with leaks or no hot water and old, creaking furniture. Noise is another point of contention with thin walls allowing sounds from neighboring rooms and outside to intrude. Additionally, some rooms were found to have an unpleasant musty smell and the small size of certain rooms was noted as a drawback.
Overall, while some guests enjoy the spaciousness and comfort of the rooms at Hotel Campestre Inn, there are notable issues that need addressing to ensure a consistent positive experience.
Beds
Hotel Campestre Inn features mixed reviews regarding its beds. Guests have praised the beds for being spacious and cozy and the general comfort has been noted as good by some. However, there are several areas of concern that potential patrons might want to consider. A significant number of reviews highlight issues with the beds being old, loose and noisy with complaints about creaking sounds and discomfort. The mattresses, often described as hard and shapeless, also seem to lack proper maintenance with some reports of dirty or old conditions.
Additionally, there is a recurrent mention of thin bed covers which may not provide sufficient warmth. The pillows appear to be another point of discomfort for many with multiple guests finding them very hard. Despite occasional remarks about comfortable beds, the prevalent feedback leans toward the beds being overall uncomfortable and not meeting expectations of a good night's sleep.
Cleanliness
Hotel Campestre Inn offers mixed reviews when it comes to cleanliness, presenting a range of experiences from guests. On the positive side, many visitors noted that the rooms and facilities are generally clean with clean rooms, clean facilities and well-maintained areas being frequently mentioned. Guests appreciate the attention to cleanliness and the good hygiene in certain parts of the hotel. The installation's cleanliness and the excellent location were also highlighted as commendable.
However, there are also several critiques regarding the overall upkeep and cleanliness of the hotel. Some guests reported issues such as dirt on switches and in bathrooms, remnants of hair on beds and the presence of cockroaches and other bugs. Problems with mold, damp smells and unhygienic carpets were pointed out, indicating a need for better sanitation and maintenance practices. Instances of finding animals in beds and slow cleaning processes between stays were also mentioned, contributing to a less favorable impression for some.
In conclusion, while certain areas and rooms were found to be clean and well-cared for, there is significant feedback pointing towards inconsistencies in cleanliness and maintenance that need to be addressed for an improved guest experience.
Staff
At Hotel Campestre Inn, the staff's attention and friendliness stand out significantly. Guests frequently praise the excellent service and hospitality they receive, noting that the staff is generally very kind and attentive to their needs. The bellboy, Jorge, receives specific commendation for his helpfulness and respectful demeanor. Overall, both the cleaning staff and security guards are acknowledged positively.
The reservation and check-in processes are often highlighted as smooth and informative, contributing to a pleasant initial experience for guests. Staff members are also noted for being extremely friendly and helpful, ensuring guest comfort and satisfaction with their attentiveness.
Despite the high praise, there are occasional reports of shortcomings. Some guests encountered unkind, indifferent or even rude behavior from certain staff members, especially at the reception. Issues like the receptionist being untrained, slow service or lack of follow-through on maintenance requests, such as fixing the air conditioning, are areas mentioned for improvement. These lapses indicate inconsistent service quality which can affect the overall guest experience.
In summary, while the majority of the staff at Hotel Campestre Inn provide extraordinary service and create a welcoming atmosphere, there are intermittent instances of unprofessional behavior and lack of attentiveness that need to be addressed to ensure a uniformly high standard of hospitality.
Wi-Fi
Hotel Campestre Inn offers a varied experience when it comes to its internet service. While some guests have mentioned that the wifi is very fast and the internet is acceptable, there are numerous reports highlighting several issues. The most common complaints include slow and intermittent connections, as well as signal instability. Many guests were disappointed with the internet's performance, noting it often fails or has significant problems that impact its functionality, such as needing higher bandwidth for tasks like Zoom conferences. Despite being advertised, the wifi in the rooms is often described as quite bad, leading to frustration for those relying on a stable connection. Overall, while there are a few positive mentions, the general consensus suggests that the internet service leaves much to be desired.
Parking
Hotel Campestre Inn has received mixed feedback regarding its parking facilities. Many guests noted that the parking lot is limited with spaces quickly becoming saturated, especially at night. The setup can be confusing and spaces are particularly narrow, causing difficulties for larger vehicles like trucks. It was also mentioned that the parking lot is small and cars are often parked behind one another, complicating the process of taking out a car.
Some guests reported a lack of available parking spaces altogether, suggesting that the hotel prioritizes certain people for spots. For those who managed to find a spot, some appreciated that the parking area is enclosed by a fence and offers surveillance.
Despite these challenges, the attention from the parking attendants received praise, particularly noting their friendly and helpful demeanor. Overall, while the hotel does offer parking, potential guests should be aware of the limitations and potential difficulties they may encounter.
3 Star
Hotel Campestre Inn, a three-star hotel, provides ideal accommodations for those seeking comfort and affordability on a short stay, especially for business travelers. Despite being situated quite far from the city center, the hotel's clean rooms and basic but sufficient amenities ensure a pleasant stay. The value for money is frequently highlighted by guests with many appreciating the fair and affordable pricing.
The rooms, although modest in size, are tidy and comfortable. Guests have noted, however, that the facilities could use some updates as they appear old and rustic. Occasional noise from the corridors and persistent hallway lighting that seeps into the rooms can be a slight inconvenience.
While there are minor areas for improvement, such as overall room detail and noise insulation, the hotel remains a good option for budget-conscious travelers who prioritize a clean environment and comfortable sleeping arrangements. The double room configurations have also received positive remarks for their suitability and comfort. In summary, Hotel Campestre Inn delivers adequate service and acceptable facilities for its price, making it a viable choice for short stays and business trips.
Business
Hotel Campestre Inn offers a convenient location for business travelers, being close to client meetings and situated in a quiet business district that becomes even calmer during weekends. It provides all essential services required for a business trip, making it a recommended choice for those traveling for work. However, the internet signal can be poor, which might be inconvenient for activities such as Zoom meetings. Additionally, issues like invoice delays and parking complications have been noted. Despite these drawbacks, the hotel remains a suitable option for business purposes due to its overall convenience and functionality.
No, Hotel Campestre Inn doesn't have any pool.
Yes, a spa is available at Hotel Campestre Inn.
No, Hotel Campestre Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Campestre Inn.