Heeton Concept Hotel - City Centre Liverpool
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Summary of reviewsThe Heeton Concept Hotel - City Centre Liverpool excels in delivering a satisfying experience, particularly highlighted by its exceptional central location. Nestled near James Street Station, the hotel offers superb accessibility to Liverpool's main attractions, such as Liverpool One, the Albert Dock and the Pier Head. This central positioning allows guests to easily explore local dining and nightlife options, including notable spots like the Cavern Club and the M&S Bank Arena, making it a favored base for both tourists and business travelers.
Guests frequently commend the spacious, modern and impeccably clean rooms. The comfort of the beds is often praised, ensuring restful nights despite the bustling city surroundings. The modern amenities, including powerful showers, sufficient lighting and essential in-room facilities, contribute to a positive lodging experience. Although there are occasional minor issues, such as temperature control and limited housekeeping, the general consensus is that the rooms offer great value for money.
The hotel's cleanliness stands out with numerous guests describing the environment as spotlessly clean and well-kept. This standard of hygiene extends to both rooms and common areas, providing a comfortable and welcoming ambiance. Friendly, helpful and professional staff further enhance the guest experience, consistently noted for their attentive service and willingness to assist with any needs.
However, the absence of in-house breakfast and dining facilities is a notable downside with guests expressing a preference for on-site dining convenience. Nonetheless, the vibrant nearby culinary scene partially compensates for this gap. Free Wi-Fi, although generally good, faces some inconsistencies in terms of reliability and speed. While the hotel does not offer on-site parking, nearby options with discount vouchers are a manageable solution, despite occasional issues with the discounts.
Family travelers find the hotel accommodating with spacious rooms and family-friendly amenities, making it suitable for those with children. Moreover, the hotel's central location offers ease of access to Liverpool’s nightlife, although this can lead to some noise disturbances.
Overall, the Heeton Concept Hotel - City Centre Liverpool delivers a comfortable, convenient and value-for-money stay, particularly well-suited for short visits and those eager to explore the vibrant city life of Liverpool.
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Guests frequently commend the spacious, modern and impeccably clean rooms. The comfort of the beds is often praised, ensuring restful nights despite the bustling city surroundings. The modern amenities, including powerful showers, sufficient lighting and essential in-room facilities, contribute to a positive lodging experience. Although there are occasional minor issues, such as temperature control and limited housekeeping, the general consensus is that the rooms offer great value for money.
The hotel's cleanliness stands out with numerous guests describing the environment as spotlessly clean and well-kept. This standard of hygiene extends to both rooms and common areas, providing a comfortable and welcoming ambiance. Friendly, helpful and professional staff further enhance the guest experience, consistently noted for their attentive service and willingness to assist with any needs.
However, the absence of in-house breakfast and dining facilities is a notable downside with guests expressing a preference for on-site dining convenience. Nonetheless, the vibrant nearby culinary scene partially compensates for this gap. Free Wi-Fi, although generally good, faces some inconsistencies in terms of reliability and speed. While the hotel does not offer on-site parking, nearby options with discount vouchers are a manageable solution, despite occasional issues with the discounts.
Family travelers find the hotel accommodating with spacious rooms and family-friendly amenities, making it suitable for those with children. Moreover, the hotel's central location offers ease of access to Liverpool’s nightlife, although this can lead to some noise disturbances.
Overall, the Heeton Concept Hotel - City Centre Liverpool delivers a comfortable, convenient and value-for-money stay, particularly well-suited for short visits and those eager to explore the vibrant city life of Liverpool.
Hotel with EV Charging Stations
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Guest Reviews
The Heeton Concept Hotel - City Centre Liverpool stands out for its exceptional location, receiving consistent praise from guests who highlight its prime position close to the city's main attractions. Nestled near the city center, the hotel provides easy access to Liverpool One, the Albert Dock and the Pier Head, making it an ideal base for shopping, sightseeing and enjoying the vibrant nightlife. It's conveniently situated next to James Street Station, enhancing connectivity for travelers and those keen to explore more of the city and beyond.
Guests appreciate the hotel's proximity to an array of restaurants, pubs and entertainment venues, noting that everything from the historic Cavern Club to the M&S Bank Arena is within walking distance. The hotel also benefits from excellent transport links with bus and train stations nearby, providing straightforward routes to and from the airport and other parts of Liverpool.
The location is often described as perfect, fabulous and central, meeting the diverse needs of business travelers and tourists alike. The neighborhood is praised for being both lively and easily navigable, allowing guests to reach various tourist spots on foot. Overall, the Heeton Concept Hotel's location is frequently cited as its standout feature, offering a balance of convenience, accessibility and value for money.
Guest reviews of Heeton Concept Hotel - City Centre Liverpool convey a strong desire for breakfast options at the hotel. Many guests expressed disappointment that the hotel does not offer breakfast with several noting the inconvenience of having to go across the street to Wetherspoons for their morning meal. While some reviews mentioned the abundance of nearby eateries, many would have appreciated the convenience of on-site dining. The hotel's dining facilities remain closed, which left some guests wishing for buffet breakfasts previously available when it was Days Inn. Overall, despite the central location and general comfort of the hotel, the absence of breakfast services stood out as a notable downside for many visitors.
Situated in a prime location with easy access to local dining options, Heeton Concept Hotel - City Centre Liverpool has experienced mixed reviews, particularly regarding its dining facilities. Guests found the absence of an open bar and restaurant during their stay somewhat disappointing with limited opening hours and a restricted menu when available. Despite the hotel's promising central location, which encouraged many guests to explore nearby eateries, the in-house dining experience did not meet expectations due to the occasional unavailability of services and the lack of variety on the menu. Additionally, some guests reported long wait times for food orders and a cold restaurant environment.
Though the dining options were not always ideal, many guests appreciated the convenience of stepping out to enjoy Liverpool's vibrant culinary scene. The hotel's central placement offered a great advantage for those who were keen to explore local restaurants and bars, compensating somewhat for the in-house dining shortcomings.
The rooms at Heeton Concept Hotel - City Centre Liverpool have garnered considerable praise for their spaciousness and cleanliness. Many guests highlighted the comfort of the rooms, noting the large, well-equipped spaces and modern décor. The bedding is frequently described as comfortable with some mentioning the heavenly quality of the beds and pillows.
Guests appreciated the cleanliness with numerous reviews describing the rooms and bathrooms as spotless and well-maintained. The rooms are also noted for being quiet, allowing for a peaceful stay despite the hotel's central location. The modern amenities such as powerful showers, ample lighting options and essential items like tea and coffee-making facilities, hairdryers and ironing boards contribute to the pleasant experience.
In terms of size, the rooms are often described as generous with plenty of space to relax, watch TV and store belongings. The airy and bright ambiance, enhanced by large windows in some rooms, also receives positive remarks. The functional nature of the rooms ensures that they meet the basic needs of the guests effectively.
Although predominantly positive, there were occasional comments about issues such as overly warm or cold temperatures, limited housekeeping frequency and the lack of bedside power outlets. Nevertheless, the majority of guests found the rooms to be a good value for money with the spacious and clean environment serving as a comfortable base for their stay in Liverpool.
At the Heeton Concept Hotel - City Centre Liverpool, guests frequently appreciate the comfort of the beds, often described as very comfortable, super comfy and even the most comfortable slept in before. Visitors praise the spacious rooms and the sizable, sometimes king-size beds, enhancing the overall restful experience.
Those who enjoyed their stay highlight the cozy and clean environment with comfy beddings contributing to a pleasant night's sleep. Despite being centrally located, the rooms are noted for their peacefulness and the large-sized beds add to the relaxation. However, there are occasional mentions of beds being two singles pushed together, which some found less comfortable due to noticeable separation.
While many found the beds to be exceptionally comfortable, there were a few remarks about less favorable experiences. A minority of guests mentioned issues with mattresses being too soft, hard or having dips in the middle. Instances of cleanliness-related grievances, such as stained mattresses and dirty linens, were noted but seem to be exceptions rather than the norm.
Overall, Heeton Concept Hotel appears to provide a predominately comfortable and quiet stay in Liverpool with many guests enjoying the sizable and comfortable beds, contributing greatly to their positive lodging experience.
Heeton Concept Hotel - City Centre Liverpool boasts numerous positive comments regarding its cleanliness, consistently highlighted by guests. Descriptions of the hotel and rooms frequently mention terms like spotlessly clean, immaculate and very clean. Many guests found the rooms spacious, comfortable and modern while appreciating the clean and fresh linens. The bathrooms were often noted as being thoroughly cleaned and the overall hygiene of common areas left a good impression.
While the majority of reviews praise the cleanliness, a few guests pointed out some inconsistencies and areas for improvement. Some noted occasional dirty carpets and a need for more frequent housekeeping, especially during longer stays. A few highlighted specific issues such as stained carpets and a potent smell in the lifts.
Despite these occasional negative remarks, the general consensus leans heavily positive with many guests acknowledging the high standards of cleanliness, convenience of the central location and comfortable accommodations. The friendly and welcoming staff further contributed to a pleasant stay, making the hotel a solid choice for visitors seeking value for money and a clean, comfortable environment in the heart of Liverpool.
Guests at the Heeton Concept Hotel - City Centre Liverpool consistently highlight the exceptional quality of the staff. Numerous reviews praise the staff for being friendly, helpful and attentive, often describing their interactions as welcoming and accommodating. The reception staff, in particular, receive high marks for their politeness, efficiency and readiness to assist with any needs. Guests have noted that nothing seemed too much trouble for the hotel team. Individual mentions include Olivia and a young night receptionist, both of whom were singled out for their friendly and helpful demeanors.
In addition to the overall friendliness and helpfulness, the staff are commended for their professionalism and quick service. The reception team is frequently mentioned for their supportive and efficient check-in and check-out processes, contributing to a seamless guest experience. There are also remarks about the housekeeping team being lovely and ensuring the cleanliness of the rooms.
While the vast majority of feedback is positive, a few reviews note instances of inconsistency in service quality and occasional rudeness. However, such comments are in the minority. Overall, the reviews indicate that the staff at Heeton Concept Hotel - City Centre Liverpool play a significant role in enhancing the guests’ experience, making them feel at home and well-cared for during their stay.
The Heeton Concept Hotel in Liverpool City Centre generally offers good WiFi service with many guests noting that it was accessible, easy to use and free. However, there are significant inconsistencies in the WiFi experience. Some guests reported fast and reliable internet, suitable for general use and streaming on smart TVs, while others found the connection to be poor or unstable, especially in the rooms. Several visitors faced issues with WiFi connectivity, describing it as weak, frequently disconnected or completely unavailable. The hotel staff did make efforts to resolve these issues promptly for some guests. Overall, the WiFi service at the Heeton Concept Hotel can range from excellent to problematic, indicating room for improvement in its stability and reach.
Parking at Heeton Concept Hotel in City Centre Liverpool offers a mixed experience for guests. Although there is no on-site parking, several nearby options are available. The hotel provides discount vouchers for parking at car parks like Q Park Liverpool One and Mount Pleasant Car Park with some guests appreciating the reduced rates. However, there have been issues with discount vouchers not working, leading to unexpected costs. Public parking is convenient and efficient with some guests finding it just a short walk away. Overall, while parking isn't perfect and not on-site, there are manageable solutions for those staying at the hotel.
Heeton Concept Hotel - City Centre Liverpool is an appealing choice for families looking for a comfortable and family-friendly stay. With spacious and well-sized rooms, particularly the family rooms, it caters well to the needs of those traveling with children. The hotel offers convenient amenities such as pram access to the side entrance, making it easier for families to navigate. Guests noted that the child-friendly rooms were comfortable and provided a good environment for families to unwind.
Families staying at the hotel can expect a welcoming atmosphere with other families frequently coming and going, as well as the presence of bikes and prams in the lifts, reflecting its family-oriented vibe. While there were some mixed experiences with some guests mentioning that a single bed in the family room was uncomfortable, the overall sentiment was positive.
Customer service received a nod, contributing to a pleasant experience and the hotel was particularly appreciated for being especially considerate of families, even in situations involving emergency accommodation. Overall, the Heeton Concept Hotel offers a good option for families seeking a city-center stay in Liverpool, ensuring comfort and ease for both short and extended stays.
Located in the heart of Liverpool, Heeton Concept Hotel - City Centre Liverpool offers an excellent base for exploring the city's vibrant nightlife. Guests frequently highlight the hotel's proximity to bustling bars, pubs and restaurants with many popular spots literally just outside the door. The hotel is also conveniently close to the scenic Albert Dock and vibrant Pierhead area, adding to the allure of its location.
Visitors appreciate the ease of access to bustling shopping districts, tourist attractions and multiple transportation options like train stations. The central location ensures a short walk to numerous amenities, including the famous Wetherspoons, adding to the convenience for night owls looking to experience the city's nightlife.
However, prospective guests should note that the lively area can result in some disturbances, particularly on match nights or with late-night celebrations. Despite such occasional noise complaints, the hotel's prime location makes it a preferred choice for those eager to dive into Liverpool's energetic nightlife while staying close to all essential city attractions.
The Heeton Concept Hotel - City Centre Liverpool offers a quintessential three-star experience, delivering good value for money and meeting the basic needs of its guests. Centrally located, the hotel provides convenient access to the city's attractions, making it a great choice for budget-conscious travelers. The clean rooms exceed basic expectations, though small improvements could enhance the experience.
Ideal for short stays, the hotel lacks a restaurant or bar and the in-room amenities, such as tea and coffee supplies, are minimal. Occasional issues, such as non-functioning elevators and limited availability of extra toiletries and towels, can be a downside. Despite some fluctuations in rates due to city events, the overall affordability remains appealing.
In summary, Heeton Concept Hotel is a solid choice for those seeking a no-frills, centrally located stay at a reasonable price. Although it doesn't go beyond the three-star rating, it provides a satisfactory experience for travelers prioritizing location and cleanliness.
Heeton Concept Hotel - City Centre Liverpool is recognized as a suitable choice for business travelers. The location is a significant advantage, offering easy access to trains and buses, making it convenient for commuting. The central position of the hotel places guests in close proximity to key business areas, ensuring efficiency in travel.
The hotel provides basic business services within the rooms, which cater to fundamental professional needs. Amenities like air conditioning add to the comfort of the stay. While it is a functional hotel with essential facilities, it is particularly beneficial for short business trips. The presence of a conference room and a business suite is notable for holding meetings or working remotely.
Price and value for the rooms appear to be balanced, making it a practical choice for business purposes. Although it may lack some comprehensive business amenities, the combination of location and basic services make it a reliable option for business travel to Liverpool.
The Heeton Concept Hotel - City Centre Liverpool has garnered positive feedback for its accessibility features, making it a convenient choice for guests with disabilities. The hotel is easily accessible, especially to the nearby train station and offers step-free access that is particularly beneficial for those with walking difficulties. The location is ideal and accessible to main sights, sounds and the city's attractions with bus stops and the docks only a few minutes away.
Guests appreciated the accessible rooms, which were clean and comfortable and noted that the powerful, adequately sized showers posed no issues, although some pointed out the lack of support handles. Despite a few concerns about the lift having issues and occasional bed arrangements, the hotel ensures good room accessibility and an overall inclusive policy.
Additionally, the hotel features convenient amenities like public car parking, luggage storage and discount parking options, contributing to an easy and accommodating stay. The prime city center location further enhances the appeal, allowing guests to be within walking distance to everywhere. However, some reviews mentioned challenges such as trips up the stairs and problems accessing fresh air, indicating areas for potential improvement. Overall, the Heeton Concept Hotel stands out as a practical and accessible choice for travelers with disabilities.
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Location
Guests appreciate the hotel's proximity to an array of restaurants, pubs and entertainment venues, noting that everything from the historic Cavern Club to the M&S Bank Arena is within walking distance. The hotel also benefits from excellent transport links with bus and train stations nearby, providing straightforward routes to and from the airport and other parts of Liverpool.
The location is often described as perfect, fabulous and central, meeting the diverse needs of business travelers and tourists alike. The neighborhood is praised for being both lively and easily navigable, allowing guests to reach various tourist spots on foot. Overall, the Heeton Concept Hotel's location is frequently cited as its standout feature, offering a balance of convenience, accessibility and value for money.
Breakfast
Dinner
Though the dining options were not always ideal, many guests appreciated the convenience of stepping out to enjoy Liverpool's vibrant culinary scene. The hotel's central placement offered a great advantage for those who were keen to explore local restaurants and bars, compensating somewhat for the in-house dining shortcomings.
Rooms
Guests appreciated the cleanliness with numerous reviews describing the rooms and bathrooms as spotless and well-maintained. The rooms are also noted for being quiet, allowing for a peaceful stay despite the hotel's central location. The modern amenities such as powerful showers, ample lighting options and essential items like tea and coffee-making facilities, hairdryers and ironing boards contribute to the pleasant experience.
In terms of size, the rooms are often described as generous with plenty of space to relax, watch TV and store belongings. The airy and bright ambiance, enhanced by large windows in some rooms, also receives positive remarks. The functional nature of the rooms ensures that they meet the basic needs of the guests effectively.
Although predominantly positive, there were occasional comments about issues such as overly warm or cold temperatures, limited housekeeping frequency and the lack of bedside power outlets. Nevertheless, the majority of guests found the rooms to be a good value for money with the spacious and clean environment serving as a comfortable base for their stay in Liverpool.
Beds
Those who enjoyed their stay highlight the cozy and clean environment with comfy beddings contributing to a pleasant night's sleep. Despite being centrally located, the rooms are noted for their peacefulness and the large-sized beds add to the relaxation. However, there are occasional mentions of beds being two singles pushed together, which some found less comfortable due to noticeable separation.
While many found the beds to be exceptionally comfortable, there were a few remarks about less favorable experiences. A minority of guests mentioned issues with mattresses being too soft, hard or having dips in the middle. Instances of cleanliness-related grievances, such as stained mattresses and dirty linens, were noted but seem to be exceptions rather than the norm.
Overall, Heeton Concept Hotel appears to provide a predominately comfortable and quiet stay in Liverpool with many guests enjoying the sizable and comfortable beds, contributing greatly to their positive lodging experience.
Cleanliness
While the majority of reviews praise the cleanliness, a few guests pointed out some inconsistencies and areas for improvement. Some noted occasional dirty carpets and a need for more frequent housekeeping, especially during longer stays. A few highlighted specific issues such as stained carpets and a potent smell in the lifts.
Despite these occasional negative remarks, the general consensus leans heavily positive with many guests acknowledging the high standards of cleanliness, convenience of the central location and comfortable accommodations. The friendly and welcoming staff further contributed to a pleasant stay, making the hotel a solid choice for visitors seeking value for money and a clean, comfortable environment in the heart of Liverpool.
Staff
In addition to the overall friendliness and helpfulness, the staff are commended for their professionalism and quick service. The reception team is frequently mentioned for their supportive and efficient check-in and check-out processes, contributing to a seamless guest experience. There are also remarks about the housekeeping team being lovely and ensuring the cleanliness of the rooms.
While the vast majority of feedback is positive, a few reviews note instances of inconsistency in service quality and occasional rudeness. However, such comments are in the minority. Overall, the reviews indicate that the staff at Heeton Concept Hotel - City Centre Liverpool play a significant role in enhancing the guests’ experience, making them feel at home and well-cared for during their stay.
Wi-Fi
Parking
Family
Families staying at the hotel can expect a welcoming atmosphere with other families frequently coming and going, as well as the presence of bikes and prams in the lifts, reflecting its family-oriented vibe. While there were some mixed experiences with some guests mentioning that a single bed in the family room was uncomfortable, the overall sentiment was positive.
Customer service received a nod, contributing to a pleasant experience and the hotel was particularly appreciated for being especially considerate of families, even in situations involving emergency accommodation. Overall, the Heeton Concept Hotel offers a good option for families seeking a city-center stay in Liverpool, ensuring comfort and ease for both short and extended stays.
Nightlife
Visitors appreciate the ease of access to bustling shopping districts, tourist attractions and multiple transportation options like train stations. The central location ensures a short walk to numerous amenities, including the famous Wetherspoons, adding to the convenience for night owls looking to experience the city's nightlife.
However, prospective guests should note that the lively area can result in some disturbances, particularly on match nights or with late-night celebrations. Despite such occasional noise complaints, the hotel's prime location makes it a preferred choice for those eager to dive into Liverpool's energetic nightlife while staying close to all essential city attractions.
3 Star
Ideal for short stays, the hotel lacks a restaurant or bar and the in-room amenities, such as tea and coffee supplies, are minimal. Occasional issues, such as non-functioning elevators and limited availability of extra toiletries and towels, can be a downside. Despite some fluctuations in rates due to city events, the overall affordability remains appealing.
In summary, Heeton Concept Hotel is a solid choice for those seeking a no-frills, centrally located stay at a reasonable price. Although it doesn't go beyond the three-star rating, it provides a satisfactory experience for travelers prioritizing location and cleanliness.
Business
The hotel provides basic business services within the rooms, which cater to fundamental professional needs. Amenities like air conditioning add to the comfort of the stay. While it is a functional hotel with essential facilities, it is particularly beneficial for short business trips. The presence of a conference room and a business suite is notable for holding meetings or working remotely.
Price and value for the rooms appear to be balanced, making it a practical choice for business purposes. Although it may lack some comprehensive business amenities, the combination of location and basic services make it a reliable option for business travel to Liverpool.
Accessible
Guests appreciated the accessible rooms, which were clean and comfortable and noted that the powerful, adequately sized showers posed no issues, although some pointed out the lack of support handles. Despite a few concerns about the lift having issues and occasional bed arrangements, the hotel ensures good room accessibility and an overall inclusive policy.
Additionally, the hotel features convenient amenities like public car parking, luggage storage and discount parking options, contributing to an easy and accommodating stay. The prime city center location further enhances the appeal, allowing guests to be within walking distance to everywhere. However, some reviews mentioned challenges such as trips up the stairs and problems accessing fresh air, indicating areas for potential improvement. Overall, the Heeton Concept Hotel stands out as a practical and accessible choice for travelers with disabilities.
No, Heeton Concept Hotel - City Centre Liverpool doesn't have any pool.
No, a spa isn't available at Heeton Concept Hotel - City Centre Liverpool.
No, Heeton Concept Hotel - City Centre Liverpool doesn't allow dogs.
Yes, parking facilities are available at Heeton Concept Hotel - City Centre Liverpool.
No, Heeton Concept Hotel - City Centre Liverpool doesn't have a gym.
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