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Summary of reviewsBest Western Premier Hotel Slon in Ljubljana is highly praised for its exceptional location right in the heart of the city, offering easy access to key attractions like the old town, Tivoli Park, the Triple Bridge and Preseren Square. The hotel's central position within the pedestrian area makes it a prime choice for both tourists and business travelers with nearby cafes, boutiques, grocery stores and restaurants enhancing convenience.
The breakfast at the hotel stands out with consistently positive reviews, described as generous, varied and delicious. Guests particularly appreciate the high-quality ingredients and the extensive range of options, including freshly squeezed orange juice and champagne, making it one of the standout features of the stay.
Dinner services receive mixed yet generally favorable feedback. The lounge bar Zvezda is popular for its desserts and coffee, while the restaurant in the entrance area garners praise despite not always being open. The variety in food, including quick lunches and New Year's Eve dinners, adds to the positive dining experience. Some minor critiques include a limited menu and occasional poor food quality.
Rooms at the hotel receive mixed reviews. While many guests highlight the spaciousness, comfort, cleanliness and modern amenities such as excellent coffee machines, others note areas requiring renovation. Issues like outdated decor, old furniture, small room sizes and dim lighting are mentioned, although the overall environment remains pleasant and well-maintained.
Cleanliness is generally high with guests noting the meticulous upkeep of rooms and bathrooms. Friendly and efficient housekeeping staff contribute to a comfortable stay, although some inconsistencies in cleanliness across rooms have been reported.
The hotel staff is commended for being exceptionally friendly, helpful and professional. Receptionists, housekeeping and valet services receive particular praise for their warm and efficient service. Minor critiques include occasional abruptness or linguistic challenges but do not significantly detract from the overall positive experience.
Wi-Fi service, though free, has mixed reviews. Some guests find it reliable and adequate, while others cite issues with slow speeds and weak signals in certain areas, leading to frustrations, especially for business travelers.
The spa offers a well-received selection of services, including a gym, sauna and steam room. While the facilities are compact and can get busy, the quality and convenience of services like Thai massages are appreciated. Some suggest that the spa area could benefit from enhancements for added comfort.
The gym is small but functional, equipped with quality amenities and available 24/7. Guests appreciate the convenience, noting that despite its size, it meets essential workout needs and is complemented by spa services.
Parking services are efficient and well-organized, particularly the valet service, which is lauded for its convenience in the busy central location. However, parking fees are considered high and the parking garage is not on-site, requiring a short walk. Despite these drawbacks, the valet service is recommended for its stress-reducing convenience.
Families are well-catered to with spacious rooms, family-friendly amenities including cribs, gentle soaps and thoughtful touches like gifts for children. Babysitter services and extra beds enhance comfort, making it a solid choice for those traveling with kids.
In summary, Best Western Premier Hotel Slon offers a prime location, excellent breakfast and friendly staff, contributing to a pleasant overall experience despite some areas needing improvement such as room updates and Wi-Fi connectivity. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Economy Single RoomThe room is 16 m² big, with a bed that is 160x200 cm, equipped with 250-thread count crispy cotton bed linen and anti-allergic soft or hard pillows.
Deluxe Double RoomLuxurious L'Occitane bathroom amenities, a lavender pillow mist and a turn-down service are offered. There is an additional direct telephone in the bathroom. The bed is 200 x 200 cm, with 400-thread count silky cotton bed linen with duck down & feather duvet, mattress topper and anti-allergic soft or hard pillows.
Economy Double RoomCompact air-conditioned room features a bathroom with shower, hairdryer, slipper and a bathrobe. Amenities include cable TV, a safe, cotton bed linen and anti-allergic soft or hard pillows. The bed is 160 x 200 cm.
Corner Suite with BalconySlon's Corner Suites feature balconies and offer beautiful views of the Jakopič Promenade towards Tivoli Park and Tivoli Mansion. The suites have a living area separate from the bedroom. Luxurious L'Occitane bathroom amenities, a lavender pillow mist and a turn-down service are offered. There is an additional direct telephone in the bathroom.
The bed is 200 x 200 cm, with 400-thread count silky cotton bed linen with duck down and feather duvet, mattress topper and anti-allergic soft or hard pillows.
Special Offer - Comfort Double Room with Exclusive New Year's Eve Party and Buffet DinnerThis Special Offer includes:
- Accommodation in a Comfort Double Room
- Rich buffet breakfast
- Free access to spa facilities
- Free access to fitness centre
- Late check-out until 14:00 (subject to availability)
Special New Year's programme on 31 December:
- Exclusive party in Kavarna Hall with a live music entertainment
- Rich buffet dinner with a cooking show
- Traditional New Year's Eve countdown with a glass of sparkling wine
Superior Deluxe Double Room This fully renovated luxuriously appointed room features a living room area with a flat-screen cable TV and a stocked minibar. A luxurious marble bathroom includes a walk-in tropical rain shower and L’Occitane toiletries. A lavender pillow mist and a turn-down service is also offered.
The bed is 180x200 cm, with 400-thread count silky cotton bed linen with duck down and feather duvet, mattress topper and anti-allergic soft or hard pillows. In the living area guest will find a sofa bed that can be use as additional bed. The size of this bed is 160x190 cm.
Room Selected at Check-InPlease note the room type and bed type will be allocated upon check-in. It might be a higher room category, but subject to availability upon arrival.
For stays longer than 1 night, there is a possibility the hotel might transfer you to another room.
Comfort Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar. The unit has 1 bed.
Comfort Twin RoomOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with cable channels. The unit has 2 beds.
Special Offer - Comfort Twin Room with Exclusive New Year's Eve Party and Buffet DinnerThis Special Offer includes:
- Accommodation in a Comfort Twin Room
- Rich buffet breakfast
- Free access to spa facilities
- Free access to fitness centre
- Late check-out until 14:00 (subject to availability)
Special New Year's programme on 31 December:
- Exclusive party in Kavarna Hall with a live music entertainment
- Rich buffet dinner with a cooking show
- Traditional New Year's Eve countdown with a glass of sparkling wine
Guest Reviews
8.4
Very Good
Location
Best Western Premier Hotel Slon is celebrated for its exceptional location in Ljubljana. Nestled right in the heart of the city, the hotel is lauded for its proximity to key attractions, making it an ideal base for exploring the historic center and other notable sites. Guests frequently highlight its central position within the pedestrian area, which allows easy access to the old town, river, shopping malls and various restaurants and bars.
The hotel's location is described as optimal for both sightseeing and ease of movement with close proximity to train and bus stations facilitating straightforward travel. Visitors appreciate being just steps away from landmarks, Tivoli Park and major pedestrian zones. The accessibility to important sites such as the Triple Bridge and Preseren Square is often noted with everything within comfortable walking distance.
Additionally, the convenience of nearby amenities is emphasized with guests praising the presence of surrounding cafes, boutiques, grocery stores and restaurants. The hotel’s position ensures that whether for leisure or business, everything one might need is just a short walk away, affirming its standing as a top choice for travelers interested in staying at the vibrant center of Ljubljana.
Breakfast
Reviews for the breakfast at Best Western Premier Hotel Slon are overwhelmingly positive. Guests consistently praise the quality and variety of the offerings with words like "amazing," "excellent," and "superb" appearing frequently. Many highlight the breakfast buffet as exceedingly generous and well-catered, providing a wide selection of both sweet and savory options. Particular favorites include freshly squeezed orange juice and even champagne on the buffet.
The breakfast is described as "rich," "varied," and "delicious," with a multitude of choices that cater to different tastes and dietary preferences. Some reviewers claim it to be the best breakfast they've had in a hotel, noting the high quality of ingredients and thoughtful presentation.
The timing of breakfast service is also appreciated, allowing guests to enjoy their meals at their convenience. The consistent high-quality service from the hotel staff is mentioned as enhancing the breakfast experience even further.
While a few minor critiques exist, such as a need for more vegan options, the consensus remains that the breakfast at Hotel Slon is one of its standout features, making morning meals something guests look forward to during their stay.
Dinner
Best Western Premier Hotel Slon offers a noteworthy dining experience with its attractive bar and appealing bar/restaurant design, which is well-regarded by guests. The lounge bar Zvezda is particularly popular for its delicious desserts and coffee, earning a spot as a favorite for many visitors. The hotel's bar is highlighted as a great place to enjoy a meal service. Guests have appreciated the beautiful restaurant in the entrance area, which unfortunately isn't always open.
While the dining room could benefit from an upgrade in size, the hotel compensates with a good variety of breakfast options and various food served throughout the day. Quick lunches are available, making it convenient for those with a busy schedule. The direct access to the coffee bar at the entrance is also a praised feature, perfect for a treat of cake and coffee. Additionally, the New Year's Eve dinner received positive remarks for its loveliness.
However, there are a few drawbacks noted by guests. The new hotel menu offers a somewhat limited selection and the food quality at times has been described as poor. Despite these minor issues, the overall consensus points toward a positive dining experience, especially with the nearby food options enhancing the variety for guests.
Rooms
The rooms at the Best Western Premier Hotel Slon vary in size and condition, drawing mixed reviews from guests. On the positive side, many highlight the rooms as spacious, comfortable, well-maintained and equipped with modern amenities like excellent coffee machines. Cleanliness is commonly praised with several guests noting the rooms are spotless and cozy. Some rooms offer lovely views and the beds are often mentioned as very comfortable, contributing to a generally pleasant stay.
However, there are notable areas for improvement. A recurring theme is that many rooms are described as outdated or in need of renovation. Several reviews mention old-fashioned decor and furniture, while some fittings and fixtures are in need of repair or replacement. Smaller rooms and cramped bathrooms are a common complaint, especially with economy or standard options. Additionally, issues such as dim lighting, musty smells and rooms being either too hot or too cold have been reported.
In summary, while the hotel offers a range of comfortable, clean and spacious rooms, guests frequently suggest an update to bring the decor and amenities in line with modern standards.
Beds
Visitors to the Best Western Premier Hotel Slon frequently praise the comfort and quality of the beds. Numerous reviews highlight beds as being extremely comfortable and commend the luxurious bedding and large, cozy beds. Guests repeatedly describe the mattresses and pillows as very comfortable, noting the availability of various pillow options to suit different preferences.
The bedding quality is often emphasized with many reviewers mentioning superb linen and feather mattress toppers that contribute to a good night’s sleep. Despite a few negative comments about the beds being either too soft or uncomfortable, the overwhelming consensus points to a restful and comfortable sleeping experience.
Overall, guests seem to appreciate the cleanliness and coziness of the beds, regularly commenting on the restful sleep they enjoyed during their stay. The rooms, fitted with large and comfortable beds, appear to meet the high standards that travelers expect, making the hotel a desirable choice for those valuing a good night’s rest.
Cleanliness
Best Western Premier Hotel Slon in Ljubljana generally receives high marks for its cleanliness. Guests frequently mention that the rooms and hotel facilities are very clean with many describing their accommodations as spotless. The environment is well-maintained, the bathrooms are often specifically highlighted for their cleanliness and the housekeeping staff is noted for being friendly and efficient. Many reviews point to an organized and tidy atmosphere, contributing to a comfortable stay.
However, a number of guests have mentioned areas where the cleanliness could be improved. Some rooms were reported to be dusty or dirty upon arrival and certain areas like carpets and doormats have been specifically called out as needing better upkeep. The hotel does appear to have some inconsistencies in maintaining high cleanliness standards across all rooms. Guests also noted that some parts of the hotel, like the furniture and bathrooms, seem outdated but still clean.
Overall, despite some fluctuations in cleanliness standards, the hotel is recognized for its clean and comfortable environment, punctuated by efficient staff and well-maintained facilities.
Staff
The 'Best Western Premier Hotel Slon' boasts an exceptionally friendly and professional staff. Guests praised the team for being welcoming, helpful and attentive, making their stay memorable. The receptionists, in particular, were noted for their warm and efficient service, handling requests and check-ins promptly. The valet service stood out for being polite and professional, ensuring smooth parking experiences.
Housekeeping and breakfast staff were also frequently mentioned for their kindness and dedication, although there were a few instances of rudeness and unprofessional behavior at breakfast. A few comments also pointed out specific linguistic challenges and occasional abruptness at the reception.
Despite some critiques regarding individual staff behaviors and occasional unfriendly interactions, the majority of reviews reflect a positive image of a well-coordinated, hospitable and courteous team. The emphasis on efficiency and attentiveness, combined with a natural and pleasant attitude, contributes to the overall high regard for the hotel's personnel.
Wi-Fi
Guests staying at the Best Western Premier Hotel Slon have mixed reviews about the hotel's Wi-Fi service. On the positive side, many appreciated the good overall Wi-Fi coverage, describing it as good, decent and reliable with some highlighting that it worked fine and had strong signals in certain areas. Additionally, the fact that the hotel offers free Wi-Fi has been noted favorably by guests.
However, there are several critiques pointing out areas for improvement. Some guests experienced slow and intermittent Wi-Fi with connectivity issues especially evident at peak times and in certain parts of the hotel. The Wi-Fi signal was reported to be particularly weak on the terrace and in some rooms, where the connection was either poor or non-existent. Business travelers, in particular, found the Wi-Fi inadequate for their needs and some guests mentioned that staff were unable to resolve their issues despite repeated complaints.
Overall, while the Wi-Fi at Best Western Premier Hotel Slon functions sufficiently for many guests, there are notable inconsistencies and areas where the connectivity could be enhanced to meet higher expectations.
Spa
The spa at the Best Western Premier Hotel Slon has received a mix of feedback from guests, but overall, it is generally positive. The wellness and fitness area is highlighted for its excellent service and well-equipped gym, which are available free of charge. Guests appreciate the availability of a sauna, steam room and gym, which they find both convenient and a nice touch during their stay.
The sauna and steam bath facilities are often described as warm, hygienic and delightful, although some guests have noted that the sauna area is on the smaller side and can become quite busy, which can detract from the experience. Despite its size, the small sauna area is considered comfortable and nice.
Thai massages in the spa have been praised for their professionalism and quick organization, making them highly recommended. The hotel also offers a variety of wellness massages, praised for their quality. However, access to the spa services is restricted to post-2 PM and some services incur an extra charge.
A few criticisms point to the cramped feeling in the spa area, narrow corridors, slippery floors and the generally small and hot space. Some guests found the small details and facilities insufficient, suggesting that the spa area could benefit from some enhancements.
In summary, while the spa facilities at Best Western Premier Hotel Slon are compact and can get busy, they are generally well-received for their quality and convenience, making them a valued part of the overall hotel experience.
Gym
Best Western Premier Hotel Slon offers a compact yet well-equipped fitness center that caters to the essential needs of its guests. Many reviews highlight the gym as small with some describing it as a single room, but it effectively houses good quality equipment. Despite its limited size, the gym is functional and includes necessary amenities for a satisfactory workout session. The availability of a 24/7 gym is a convenient feature appreciated by guests. Additionally, the presence of complementary sauna and spa services enhances the overall fitness experience at the hotel. While the gym space is limited, it remains a positive aspect of the guest experience.
Parking
The reviews of parking services at the Best Western Premier Hotel Slon provide a mixed but detailed perspective. Generally, the hotel offers a valet parking service that many found highly efficient, convenient and well-organized. This service is especially helpful given the central location of the hotel, which makes self-parking difficult due to the pedestrian-only streets around the area. Valet staff are praised for their helpfulness and smooth handling of the vehicles, offering a significant relief to guests navigating the busy location.
However, the convenience comes at a cost with the parking fees ranging from €18 to €28 per night, which several guests found to be expensive. Additionally, some reviews noted that the parking garage is not located directly on-site with a short walk necessary to reach the hotel, which can be around 200 meters or a 5-minute walk away. There were mentions of discounted parking rates, but overall, guests found the cost to be on the higher side, especially for extended stays.
Despite some issues regarding high costs and limited availability, the valet parking service is generally recommended for its convenience and efficiency. The service simplifies the arrival process and reduces stress, making it a valuable option for those willing to pay the extra fee. For those looking to save, there are mentions of public parking garages nearby, though these also come with their own costs and availability challenges.
In summary, while the parking services at Best Western Premier Hotel Slon are well-executed and offer significant convenience, potential guests should be prepared for the additional costs associated with this amenity.
Family
Best Western Premier Hotel Slon appears to be an excellent choice for families traveling with children. With spacious rooms, some even featuring a balcony, the hotel provides ample space for kids to play and relax. The family-friendly amenities include cribs and gentle soap specially designed for children, along with thoughtful touches like a little dragon gift that delights young guests.
The hotel offers a variety of family-related services, including babysitter availability and ensures comfort with extra beds in family rooms. The breakfast is often highlighted as a key part of the stay with numerous families appreciating the variety offered. It's important to note, however, that the breakfast area can get busy due to the presence of many families.
Accommodations cater well to families with large family rooms and awesome suites providing plenty of space for everyone. The hotel's environment is friendly and inviting and those traveling with pets will also find their furry friends welcome.
The staff goes above and beyond for families, setting up baby cots in advance and ensuring that everything needed for a comfortable stay is provided. Located near bridges, numerous bars, restaurants and pastry shops, the hotel is ideally situated for family attractions.
However, there are a few minor inconveniences noted, such as the occasional snug fit of rooms for larger families and a wish for more child-friendly bedding options. Despite this, the overall experience at Best Western Premier Hotel Slon is highly rated for its family-oriented approach and comfortable accommodations, making it a highly recommended destination for those traveling with children.
Nightlife
The nightlife around Best Western Premier Hotel Slon offers a mix of convenience and liveliness, attracting guests with numerous nearby bars and restaurants. Centrally located, it provides excellent access to various nightlife options. There are wonderful spots for an afternoon chill or a nightcap, enhancing the overall experience. However, guests may find the area noisy throughout the night due to bars and people. Some rooms can be particularly affected by the noise from underneath pubs. Although there are no mentions of the hotel’s own nightlife, the nearby options ensure that guests can easily find ways to enjoy their evenings.
4 Star
Best Western Premier Hotel Slon offers a generally good value for money with some commendable elements, such as an exceptional breakfast selection. The hotel’s location and certain aspects of its service are consistent with four-star expectations and guests appreciate the solid build and good attitude of the staff. However, feedback indicates that the hotel does not consistently meet the standards one might expect from a four-star establishment.
Some rooms are considered quite small and there are notable inconsistencies in the level of quality across different spaces. The hotel feels slightly dated and the bathrooms, in particular, do not always uphold the four-star promise. Attention to detail could also be improved, as some guests noted that the rooms did not have the shine they expected from this class of hotel.
Overall, while the hotel manages to deliver some aspects of the four-star experience effectively, there are several typical four-star issues that need addressing to meet the full expectations set by its rating.
Business
Best Western Premier Hotel Slon stands out as an excellent choice for business travelers, thanks to its modern and stylish reception area and its prime location. It is ideally situated for both business and commercial activities, making it convenient for various types of trips. The hotel is well-suited for business and leisure travelers alike, offering specific business-friendly features such as business rooms and meeting facilities.
The hotel's business-oriented services ensure that travelers have everything necessary for a productive stay. The clean and well-maintained rooms are perfect for working and the overall atmosphere is professional and business-like. Guests have access to quality WiFi, albeit with some noted coverage issues and dedicated conference facilities which enhance the convenience for business meetings and events.
The availability of additional services, such as massages with the option to make separate payments, highlights the hotel's attention to guest preferences and their overall comfort. This hotel truly caters to the needs of business travelers, combining practicality with a touch of luxury, ensuring a satisfying experience for both business and personal stays.
Romantic
Best Western Premier Hotel Slon offers an ideal setting for couples seeking a romantic getaway. The hotel's romantic atmosphere and quiet ambience provide a perfect backdrop for a memorable stay. Its prime location, close to Park Tivoli, enhances the experience by offering scenic strolls just a short distance away. Clean and cozy accommodations add to the intimate charm, ensuring guests a peaceful, restful night in a quiet room. While not all reviews mention romantic aspects, those that do highlight its suitability for romantic stays, making it a top choice for couples in search of a romantic escape.
Dog Friendly
Best Western Premier Hotel Slon offers a variety of dog-friendly accommodations and amenities, making it a very pet-friendly choice for travelers with dogs. Pets are allowed on the property and several reviews highlight that dogs were welcome and that the hotel provided specific dog-friendly amenities. While there are mentions of options and pet accessories available upon request, some reviews did not feature remarks specifically about dog-friendly facilities. Additionally, there is a dog park nearby, enhancing the experience for guests traveling with their pets.
No, Best Western Premier Hotel Slon doesn't have any pool.
Yes, a spa is available at Best Western Premier Hotel Slon.
Yes, Best Western Premier Hotel Slon welcomes dogs.
Yes, parking facilities are available at Best Western Premier Hotel Slon.