Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsSt. Ermin's Hotel, Autograph Collection, is an exceptional choice for travelers seeking a blend of historic charm, high-quality service and a prime location in the heart of London. Positioned in a quiet yet central neighborhood, the hotel boasts proximity to iconic sites such as Westminster Abbey, Buckingham Palace and Big Ben and easy access to public transport via St James's Park tube station. This makes it ideal for tourists eager to explore the city’s landmarks on foot or by subway and offers a peaceful retreat after a day of sightseeing.
The hotel’s historical charm is a standout feature with its beautifully maintained traditional English style and classic elegance. Guests frequently praise the stylish interiors and comfortable, clean and spacious rooms that contribute to a welcoming atmosphere. The family-friendly establishment further enhances the experience by offering spacious family rooms, engaging activities for children and special touches like spy packets upon arrival, ensuring a memorable stay for young visitors.
Exceptional cleanliness is a consistent highlight with rooms and common areas meticulously maintained, further complemented by tasteful decor. The attentive, professional and friendly staff receive glowing reviews for their dedication to creating a welcoming environment, ensuring that guests feel pampered and well-cared for. Personalized service and special attention to families and children underscore the hotel’s commitment to outstanding hospitality.
Breakfast at St. Ermin's Hotel is another high point with a buffet offering a delightful selection of quintessentially British dishes served in an elegant setting. Although there are occasional comments about waiting times and minor organizational issues, the overall quality and variety of the breakfast are highly praised.
While some guests mentioned that room sizes could be modest, particularly the English-style double beds and storage space, the comfortable bedding, soft linens and quiet ambiance largely offset these minor drawbacks. Guests appreciate the family-friendly atmosphere, modern comforts and the luxurious yet cozy feel of the hotel, which many feel surpasses typical 4-star expectations.
In summary, St. Ermin's Hotel, Autograph Collection, stands out for its superb location, historic charm, exceptional cleanliness and dedicated staff. Whether traveling solo, as a couple or with a family, guests are consistently impressed by the high level of service and comfort, making it a highly recommended choice for a delightful stay in London. Show more
Read review summaries for all categories
Categories
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Guest Room, Guest room, 1 QueenThis room features a queen-size bed and is suitable for single or double occupancy. This room cannot accomodate an extra bed.
The smallest of our rooms this is our cosy, small queen bedded room which has all the comforts of the other room types, but in a compact space.
Deluxe, Guest room, 1 KingThis air-conditioned room features a flat-screen TV, tea and coffee making facilities and an en suite bathroom with bathrobe, bathtub or shower and hairdryer. This room cannot accomodate an extra bed.
A good-sized double room featuring a king sized bed. The room offers a comfortable environment for up to two people staying between two-five nights.
Executive, Larger Guest room, 1 KingQueen or king-sized beds are featured in these rooms
Some rooms contain sofa beds and others roll-away beds. Please request these during the booking process should there be more than 2 persons staying in the room.
Suite, 1 King, Sofa bedLuxury suite with super-king beds and a lounge & dining area.
Some rooms contain sofa beds and others roll-away beds. Please request these during the booking process should there be more than 2 persons staying in the room.
Junior Suite, 1 King, Sofa bed This air-conditioned room features a flat-screen LED TV, marble bathroom and an iPod docking station. This spacious suite boasts a separate lounge with sofa area suitable for up to 4 people.
Some rooms contain sofa beds and others roll-away beds. Please request these during the booking process should there be more than 2 persons staying in the room.
Family Room, Guest room, 2 Queen, Trundle bedFamily room with 2 queen-size beds and 2 bathrooms.Very large room featuring two queen beds, 2 bathrooms and a daybed. This spacious family room is ideal for a young family of two adults, two children and one small child on daybed.
Deluxe, Guest room, 2 DoubleThis air-conditioned room features a flat-screen TV, an iPod docking station, tea and coffee making facilities and an en suite bathroom with bathrobe, bathtub or shower and hairdryer.
Guest Reviews
9.0
Excellent
Location
St. Ermin's Hotel boasts a magnificent location in the heart of London, making it a prime choice for those eager to explore the iconic sights and attractions the city has to offer. Nestled in a quiet yet central neighborhood, the hotel is a secluded gem that's just steps away from Westminster Abbey, Buckingham Palace, Big Ben and the London Eye. Its proximity to St James's Park tube station and other public transport options ensures easy navigation to major sites, shops, shows and parks, ideal for tourists with limited time.
Guests rave about the charming historic building, highlighting its traditional English style, classic elegance and fascinating history. The interior is beautifully maintained and the rooms are comfortable, spacious and clean, contributing to a welcoming atmosphere. The staff is consistently described as kind, accommodating and attentive, further enhancing the stay.
The superb location is frequently praised with many noting that it is perfect for exploring London on foot or by subway. The peaceful yet central setting allows for a quiet refuge after a day of sightseeing, whether visiting Parliament Square or enjoying the nearby restaurants, shops and pubs. Overall, St. Ermin's Hotel stands out not only for its strategic location but also for its historic charm and impeccable service.
Breakfast
Breakfast at St. Ermin's Hotel, Autograph Collection, generally receives high praise from guests for its quality and variety. The breakfast buffet is described as quintessentially British with an abundant and delicious selection that includes very high-quality food. Many guests highlight it as fantastic, superb, exceptional and delightful and also appreciate the elegant restaurant setting and friendly service.
However, some guests reported issues such as small breakfast tables, a waiting time to be seated and the breakfast experience being somewhat chaotic and disorganized at times. The breakfast offerings were commented on positively for being plentiful with a wide variety of items, but a few guests felt that it could benefit from more options and faster service.
Despite a few criticisms regarding the speed of service and value for money, the overall sentiment conveys that the breakfast at St. Ermin's Hotel is plentiful, tasty and of exceptional quality.
Rooms
St. Ermin's Hotel, Autograph Collection boasts a mix of room experiences that effectively cater to different guest needs. Despite several mentions of small room sizes, many guests found the rooms comfortable and well-equipped. Family rooms, in particular, received positive reviews, being described as spacious, excellent and perfect for larger groups. The cleanliness and modern decor of the rooms consistently impressed guests with many noting their well-maintained and spotless condition. Although some were disappointed by inadequate closet space and insufficient lighting, the rooms generally provided comfort with features like comfortable beds and quiet ambiance. For those needing more space, rooms designated for accessibility were notably larger and more accommodating. Despite a few drawbacks, guests appreciated the overall family-friendly atmosphere and modern comfort of St. Ermin's Hotel.
Beds
The beds at St. Ermin's Hotel, Autograph Collection receive high praise for their exceptional comfort with many guests highlighting good bedding, comfortable linens and soft sheets. Reviews frequently describe the beds as very comfortable, ensuring a good night's sleep. Although some noted that the English-style double beds were somewhat narrow and the sofa bed mattress in the family room a bit hard, these minor critiques are overshadowed by the overall positive sentiments. Additionally, while the rooms are described as adequate in size, some guests mentioned that they might be slightly small and lack closet space. Nonetheless, the experience is largely enhanced by the comfortable beds and pillows, contributing to an enjoyable stay at this beautifully maintained hotel.
Cleanliness
St. Ermin's Hotel, Autograph Collection boasts exceptional cleanliness that guests consistently rave about. The rooms are described as spotlessly clean, immaculately presented and exceptionally well-maintained. The hotel's common areas are also highlighted for their high standards of hygiene, reinforcing a sense of comfort and security. Guests frequently mention the beautiful decor that complements the cleanliness, making for an inviting and pleasant environment. The staff's dedication to maintaining a clean and comfortable space is evident in the glowing reviews, which appreciate the detail-oriented room cleaning services—often double-checked for thoroughness. Overall, St. Ermin's Hotel offers a beautifully clean, well-kept and tastefully decorated retreat, ensuring a wonderful hospitality experience for its visitors.
Staff
St. Ermin's Hotel, Autograph Collection is receiving glowing praise for its exceptional staff. Reviewers consistently highlight the friendliness, professionalism and helpful nature of the personnel, who appear to go above and beyond to create a welcoming atmosphere. Many guests emphasize the staff's teamwork and dedication, noting that everyone, from the concierge to the breakfast attendants, contributes to a seamless and enjoyable experience.
Visitors particularly appreciate the warm welcome they receive with several remarks about staff members being kind, smiling and eager to assist. Specific mentions of exceptional service upon check-in and an overall feeling of being pampered and made to feel at home underscore the staff's commitment to guest satisfaction.
The hotel's service is repeatedly described as attentive and accommodating with multiple reviews noting that nothing seems too much trouble for the staff. Individuals such as Sofia at the check-in desk receive personalized praise for their exceptional help.
Parents also note the friendly and engaging interactions between staff and children, adding to the family-friendly vibe of the hotel. Overall, the combination of a great location and stellar service from the staff makes St. Ermin's Hotel a highly recommended choice for travelers seeking a comfortable and welcoming stay.
Family
St. Ermin's Hotel, Autograph Collection comes highly recommended for families, particularly those traveling with children. The hotel offers spacious and high-quality family rooms, ensuring comfort with features like multiple bathrooms and quiet, high-floor locations. Families can enjoy the feeling of being pampered, as the staff go out of their way to continuously greet guests and show patience with children.
The hotel provides engaging activities for kids, such as detective games and treasure hunts, which are greatly appreciated by young guests. Additionally, children receive special spy packets upon arrival, enhancing their stay with a sense of adventure. The central location of the hotel is a significant advantage, allowing families to easily explore main attractions on foot.
Excellent customer service tailored for families ensures that both parents and children feel welcome and well-cared-for throughout their stay. Despite a minor language barrier issue noted by some non-English speakers, the overwhelming sentiment highlights an impressive, family-friendly environment where children are made to feel special and welcome.
4 Star
St. Ermin's Hotel, Autograph Collection, is a beautifully historic property situated in an excellent location, making it ideal for a city trip. Guests consistently praise its luxurious ambiance with many noting that it feels like a 4-star hotel with the charm and personality that often surpasses some 5-star establishments. The customer service is highlighted as excellent with friendly, helpful staff ensuring a welcoming and pleasant stay.
The hotel is also lauded for its cleanliness and attention to detail, offering a nicely appointed atmosphere that extends to the breakfast experience. Although there are some mentions that it may not meet the expectations of a traditional 4-star standard, the overwhelmingly positive feedback suggests a high level of satisfaction among visitors, leading many to express a desire to return to this remarkable hotel.
Historic
St. Ermin's Hotel, Autograph Collection, beautifully merges historical charm with elegant renovation in the heart of Westminster. The hotel's rich and fascinating history exudes a classic elegance, providing an 'old world' feel of England at its best. Its beautiful historic interior has been sympathetically updated, maintaining the building's traditional look. Beyond its impressive and stunning appearance, the hotel retains a great sense of care and sophistication within its spaces. The charming and historic atmosphere makes St. Ermin's a lovely and fabulous destination for visitors seeking to experience the elegance of England's past.
No, St. Ermin's Hotel, Autograph Collection doesn't have any pool.
No, a spa isn't available at St. Ermin's Hotel, Autograph Collection.
Yes, St. Ermin's Hotel, Autograph Collection welcomes dogs.
Yes, parking facilities are available at St. Ermin's Hotel, Autograph Collection.
Yes, St. Ermin's Hotel, Autograph Collection has a gym.