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Summary of reviewsVanilla Hotel is highly praised for its exceptional central location, which places guests in the historic heart of Lublin, ideal for exploring main attractions like the Krakowska Gate. The hotel is situated on a quiet side street near bustling shopping areas and main promenades, offering stunning views of Lublin's monuments.
Visitors are fond of the breakfast experience, which is described as delicious, varied and diverse with freshly squeezed juices and made-to-order items. The buffet-style breakfast with Mediterranean and continental options caters to a wide range of tastes and friendly service further enhances guests' start to the day.
The rooms at Vanilla Hotel are frequently highlighted for their spaciousness, comfort and cleanliness. Many appreciate the tasteful decor, comfortable beds and well-maintained bathrooms, contributing to a pleasant and relaxing stay. Rooms facing the promenade are both bright and quiet, providing a serene environment despite the central location.
Cleanliness is consistently noted as a strong point with guests commending the spotless rooms and modern bathrooms. The hotel also benefits from its advantageous location near amenities like restaurants and the promenade. Although there are occasional mentions of old carpets and cobwebs, these minor issues do not detract significantly from the overall impression of cleanliness and comfort.
The staff service is another standout feature with reviews frequently describing the team as extremely helpful, friendly and professional. The reception staff, in particular, is noted for their courteous and responsive service, creating a welcoming atmosphere for guests.
Wi-Fi at Vanilla Hotel receives mixed reviews. While some guests report good connectivity, many experience issues with stability and coverage, which is an area in need of improvement.
Regarding the beds, many guests find them exceptionally comfortable, contributing to a good night's sleep. However, some reviews point out issues with hard mattresses, narrow sizes and uncomfortable pillows, which could affect light sleepers.
In summary, Vanilla Hotel offers an excellent combination of central location, delicious breakfast, comfortable and clean rooms and exceptional staff service, making it a popular choice for both leisure and business travelers despite a few minor drawbacks. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Small Hotel
3-Star Hotel
Room Types
Twin RoomAir-conditioned room with a TV and a bathroom.
StudioAir-conditioned studio with cable TV and a bathroom.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This double room has air conditioning, a wardrobe, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.6
Very Good
Location
Vanilla Hotel boasts an exceptional location that places guests right in the heart of the city, making it perfect for exploring Lublin's main attractions. Positioned in the historic center, it offers convenient access to the Old Town with the Krakowska Gate just a two-minute walk away. Visitors can enjoy the bustling pedestrian area without being disturbed by noise, thanks to the hotel's quiet side street setting near the busy shopping street and main promenade. Many reviews highlight the stunning views of Lublin's monuments from the hotel, enhancing the overall experience. The hotel's excellent location is complemented by clean and comfortable rooms, helpful and friendly staff and delicious breakfasts, making it an ideal choice for both leisure and business travelers.
Breakfast
At Vanilla Hotel, guests generally found the breakfast offerings to be a standout feature of their stay. Reviews consistently highlight the breakfast as delicious, varied and diverse with many guests describing it as superb, fantastic and of excellent quality. The inclusion of freshly squeezed juices and the option to make fresh fruit and vegetable juices using an electric juicer, enhanced the experience for many.
The buffet style allows for a wide range of options, ensuring that everyone can find something to their taste. Guests particularly appreciated the freshly made offerings like scrambled eggs and omelets prepared on request, as well as the opportunity to enjoy Mediterranean and continental breakfast items. The service is also noted to be exceptionally friendly and competent, adding to the pleasant start to the day.
While the majority of guests were satisfied with the quality and variety, a few pointed out that the breakfast could be somewhat modest and repetitive with limited fresh fruit options and a lack of sweet pastries. Nonetheless, the overall sentiment is highly positive with many praising the breakfast as being appetizing, abundant and a highlight of their stay.
Rooms
Vanilla Hotel's rooms have garnered significant praise for their spaciousness and comfort, frequently described as large, clean and well-maintained. Many reviewers appreciate the comfortable beds and the ample space provided, often highlighting the tasteful decor and pleasant atmosphere. Some rooms boast beautiful, bright and quiet environments, even when facing the bustling promenade.
Many guests mention clean and well-equipped bathrooms and the overall cleanliness of the rooms is a consistent positive point. Additionally, the hotel's superb location, offering stunning views of the Krakow Gate and charming tenements, enhances the appeal of the accommodations.
However, a few reviewers note issues with natural light, air conditioning and occasional signs of wear in the furnishings, suggesting that some rooms might benefit from general improvements. Despite these minor concerns, the recurring themes of comfort, cleanliness and spaciousness make the rooms at Vanilla Hotel a popular choice for many travelers.
Beds
Vanilla Hotel offers a mixed experience when it comes to its beds. Many guests have praised the comfort of the beds with several reviewers noting the large, exceptionally comfortable beds. The comfort is further affirmed by comments highlighting very comfortable beds and very large, comfortable beds. Some guests appreciated the wide and comfortable beds and the quiet overnight stay.
However, the feedback isn't universally positive. A number of guests mentioned issues such as hard mattresses, narrow bed sizes and hard, uncomfortable pillows. Some reviews noted the presence of thin walls, which could affect light sleepers. Additionally, there were comments about synthetic pillows and the inconvenience of two mattresses creating a gap in the middle.
Overall, while many visitors found the beds at Vanilla Hotel to be comfortable and conducive to a good night's sleep, there were notable exceptions that others might want to consider.
Cleanliness
Vanilla Hotel receives high marks for cleanliness from its guests. Described consistently as very clean and well-maintained, the property impresses with its spotlessly clean rooms and modern bathrooms. Guests appreciate the comfortable and spacious accommodations with many noting the tidy and air-conditioned environment. The attention to detail is evident, as everything is in order and the space exudes a pleasant, clean atmosphere.
In addition to cleanliness, Vanilla Hotel boasts an advantageous location near the Old Town, close to restaurants and the promenade. Visitors mention the friendly staff and enjoyable breakfast, adding to the overall positive experience. However, there have been isolated comments about areas needing improvement, such as the old carpet and cobwebs and the occasional less-than-spotless bathrooms, indicating the hotel should ensure more consistent cleanliness in all areas. Despite these minor issues, the overall consensus highlights the hotel's cleanliness and comfort, making it a favorable choice for travelers.
Staff
Vanilla Hotel consistently garners praise for its excellent staff service. Guests frequently describe the staff as extremely helpful, friendly and nice. The reception team, in particular, is highlighted for being kind, courteous and professional. Visitors appreciate the prompt and responsive service, noting the team's politeness and preparedness. The positive atmosphere created by the pleasant and smiling staff is a recurring theme. Additionally, the hotel's service is recognized for being not just friendly but also competent and accommodating. This combination of a prime location and exemplary staff service makes Vanilla Hotel a welcoming and clean choice for travelers.
Wi-Fi
The wifi experience at Vanilla Hotel has garnered mixed feedback from guests. On the positive side, some reviews highlight good Wi-Fi, which suggests that when the connection works, it performs well. However, many guests reported issues with the Wi-Fi, including it being unstable, constantly disconnecting or not reaching their rooms. Several guests expressed frustration with the internet being non-functional or described the connection as terrible and rubbish. Overall, while there are instances of good Wi-Fi, reliability and coverage seem to be significant concerns for guests.
No, Vanilla Hotel doesn't have any pool.
No, a spa isn't available at Vanilla Hotel.
Yes, Vanilla Hotel welcomes dogs.
No, parking facilities aren't available at Vanilla Hotel.