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Hotel Ilaria

Lucca , Via Del Fosso 26 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Ilaria, situated within the ancient city walls of Lucca, receives glowing reviews for its prime location, making it an ideal base for exploring the historic city's attractions, shops and restaurants. Guests enjoy the convenience of parking their cars at the hotel and strolling to everything they want to see. Despite being centrally located, the hotel is tucked away in a quiet area, offering tranquility while still being close to the vibrant city center.

The breakfast at Hotel Ilaria is a standout feature with guests praising the variety, quality and presentation of the food. A wide selection of fresh, local products, along with gluten-free options, ensures satisfaction for all guests. Breakfast served on the rooftop terrace adds a delightful touch to the experience, cementing this meal as a memorable part of the stay.

Guests also appreciate the hotel's complimentary offerings, such as champagne and snacks in the evening, as well as Prosecco and beverages throughout the day. The service provided by the staff, including assistance with dinner reservations and a buffet available in the lobby, further enhances the dining experience.

The rooms at Hotel Ilaria are noted for their cleanliness, spaciousness and blend of historic charm with modern amenities. Guests particularly enjoy the larger suites with thoughtful amenities and lovely views. The dedication of the friendly and helpful staff contributes greatly to the positive experience. While some guests mention minor issues with room sizes, bathroom fixtures and occasional noise, these are overshadowed by the overall comfort and cleanliness.

Hotel Ilaria's commitment to cleanliness is evident throughout the entire property with numerous reviews praising the spotless condition of both the rooms and common areas. The hotel staff's diligence ensures that everything is impeccably maintained.

Guests highlight the exceptional staff, describing them as friendly, helpful and professional. The warm and attentive personnel, including specifically mentioned members like Ilaria and Bruno, contribute to the welcoming atmosphere, making guests feel well cared for during their stay.

While WiFi performance varies with some guests experiencing weak signals in specific areas, many appreciate the hotel’s free internet access. The parking facilities are another significant advantage, offering secure, on-site parking with valet service, which is a highly valued feature by visitors.

Hotel Ilaria also caters well to families, providing spacious suites, complimentary snacks and drinks and amenities designed for kids, creating an ideal environment for family holidays. The family-friendly atmosphere, coupled with clean and well-maintained surroundings, ensures a comfortable stay.

For guests interested in nightlife, the hotel offers an enjoyable experience with nightly jazz music, concerts and proximity to local pubs, bars and restaurants. The complimentary drinks and snacks enhance the overall ambiance, while the quiet location guarantees peaceful nights.

In conclusion, Hotel Ilaria stands out with its excellent location, outstanding breakfast, attentive staff and clean, comfortable accommodations. Despite a few minor criticisms, guests consistently recommend Hotel Ilaria for a memorable stay in Lucca.
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Hotel with EV Charging Stations

Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

4-Star Hotel

Room Types

Double Room Elegant room with parquet floors. Offers free Wi-Fi.

Superior Double Room - Annex Large room with kettle, bathrobe and slippers. Offers free Wi-Fi. Some rooms have a view of the garden. It is set in a medieval church in front of the main building. We have two types of Superior in two separate annexes, one more spacious with more classic furnishings, the other smaller with more modern furnishings. Youwill find Kettle, bathrobe and slippers.

Triple Room Elegant room with parquet floors. Offers free Wi-Fi.

Suite - Annex Spacious suite with spa bath, satellite flat-screen TV and a seating area. It is set in a medieval church in front of the main building. Spacius suite in the old medieval tower in front of the main building, with satellite flat-screen TV and a seated area. We have 2 types of Suites, one with a mezzanine and two bathrooms and the other on one floor with an exposed stone wall.

Small Double Room This double room features a minibar and air conditioning. It is set in a medieval church in front of the main building.

Standard Queen Room Featuring free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, a minibar, a wardrobe and a safe deposit box. The unit has 1 bed.

Deluxe Family Room Split Level - Annex Set in a former medieval church, this family room features air conditioning, electric kettle and minibar.

Double Room - Annex Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

About Hotel Ilaria

License: 046017ALB0029, IT046017A1KGZGUYKK

Guest Reviews

8.9

Excellent

Location

Hotel Ilaria is lauded for its exceptional location in the heart of Lucca, providing guests with the perfect base for exploring the city's historic charm. Situated just inside the ancient city walls, the hotel offers unparalleled convenience for accessing Lucca's notable attractions, shops and restaurants. Guests appreciate the ease of parking their cars at the hotel and walking to everything they want to see. The location is described as central, quiet and a short distance from both the train station and the bustling city center, making it ideal for sightseeing on foot. The hotel's unique positioning allows visitors to enjoy the tranquility of a peaceful area, while still being moments away from the city's vibrant core. With its prime location, Hotel Ilaria makes for a highly recommended stay for anyone looking to immerse themselves in Lucca's historic beauty and lively atmosphere.

Breakfast

Hotel Ilaria offers a remarkable breakfast experience that delights its guests with its variety, quality and presentation. The breakfast, described by many as amazing, wonderful and superb, features a wide selection of both sweet and savory items, fresh local products and an extensive variety of drinks. Guests particularly appreciate the opportunity to enjoy their meal on the rooftop terrace, where the lovely setting adds to the overall pleasurable experience.

The breakfast menu caters to various dietary needs, including excellent gluten-free options and ensures that everything is plentiful and fresh. The quality of the food is consistently highlighted with many guests noting the high standards of the breakfast items, from fresh fruit juice to freshly baked pastries. The breakfast buffet is also praised for its comprehensiveness and the availability of a coffee machine throughout the day.

While some noted occasional issues with the buffet not being refilled promptly during busy times, the overwhelming consensus is that the breakfast is a highlight of the stay at Hotel Ilaria. Guests also appreciated the friendly and efficient service from the staff, making their mornings even more enjoyable.

In summary, the breakfast at Hotel Ilaria is a standout feature that exceeds expectations with its generous offerings, high-quality food and delightful setting, making it a memorable part of the guest experience.

Dinner

Hotel Ilaria offers an array of complimentary services that enhance the dining experience. Guests can enjoy champagne and snacks in the evening, available from 5pm to 7pm, making it a perfect prelude to dinner. The Prosecco hour and the opportunity to indulge in Prosecco and other beverages throughout the day create a delightful atmosphere. The hotel also provides a complimentary afternoon treat of coffee and cake.

In addition to beverages, there are plentiful free snacks available all day with a special happy hour featuring an excellent selection of Prosecco and wine, which has received high praise. The service provided by the staff, such as making coffee each morning and assisting with dinner reservations, is noted as excellent.

The terrace offers a pleasant spot to enjoy these treats, while the 24/7 service ensures guests are always catered to. The lobby area features a buffet for food and drinks available from 12:00 to 19:00, adding to the convenience. Overall, the combination of great facilities, excellent service and complimentary offerings makes dining at Hotel Ilaria a delightful experience.

Rooms

Hotel Ilaria's rooms receive varied feedback from guests, highlighting numerous positive aspects. The beauty and cleanliness of the hotel stand out with guests repeatedly emphasizing that rooms are immaculate, spacious and well-maintained. Many reviews praise the historic charm and character of the building, often noting the harmonious blend of traditional features with modern conveniences. The suites and larger rooms are particularly appreciated for their size, comfort and thoughtful amenities. Several rooms offer lovely views, rooftop access or terraces, contributing to a pleasant stay.

Guests also find the bed comfort, cleanliness and functional design of the rooms commendable. Breakfast is widely praised for being delicious, fresh and comprehensive, sometimes served in-room or on a beautiful terrace. The hotel staff receive accolades for their helpfulness and friendly service, contributing to a welcoming atmosphere.

However, there are some criticisms regarding room sizes, particularly noting that some standard and smaller rooms do not always match their cost. Bathrooms occasionally face issues such as leaks and dated fixtures. A few guests also reported noise from surrounding areas and inadequate air conditioning.

Overall, Hotel Ilaria strikes a balance between elegance, historic charm and modern comfort, making it a generally satisfying choice for travelers, despite some minor drawbacks.

Beds

Hotel Ilaria has received a mixed reception regarding its bedding, though many guests have found comfort during their stay. The most frequent positive remarks highlight the beds as being comfortable and the rooms cozy, contributing to an overall pleasant atmosphere. Multiple reviews underscore the cleanliness and maintenance of the rooms, emphasizing that the clean, well-maintained environment complements the comfortable beds. Guests have also appreciated the professional service and convenience provided in the annex areas.

However, there are recurring critiques about the firmness of the beds and pillows with some guests finding them to be uncomfortably hard, leading to issues like body aches. Despite some beds being described as excellent and offering high-quality linens, others have been noted as worn out or marginal in quality. Additionally, some guests found the pillows unsatisfactory, suggesting they need improvement.

While the feedback on bed comfort varies, the hotel's commitment to maintaining a clean and cozy environment stands out as a notable positive aspect of the guest experience.

Cleanliness

Hotel Ilaria consistently impresses guests with its exceptional cleanliness. Reviewers repeatedly highlight the pristine condition of the rooms and common areas, describing them as spotless, ultra clean and impeccably maintained. The spacious rooms, often noted as both beautifully appointed and modern, contribute to a comfortable and inviting atmosphere.

Guests frequently commend the hotel's strict adherence to cleanliness standards, which is evident throughout all spaces including the annexes and the tower. The cleanliness extends to the bathrooms; the majority of them are spotlessly clean, although a few reviews mention minor issues like dated fixtures or minor leaks.

The high standards are also maintained in the hotel's shared spaces, such as the rooftop lounge and common showers, which are described as functional and well kept. The cleanliness is further enhanced by diligent and friendly staff who ensure everything is in perfect order.

Additionally, the hotel provides convenient amenities such as free drinks and coffee machines, which add to the overall pleasant experience. Despite a few isolated reports of dirt in the common areas of the annex, the overwhelming consensus points to an environment of exceptional cleanliness and comfort, making Hotel Ilaria a highly recommended choice for a hygienic and enjoyable stay.

Staff

Hotel Ilaria is receiving high praise for its exceptional staff, who are often described as friendly, helpful and professional. Guests consistently emphasize the warmth and attentiveness of the personnel, highlighting their friendliness and competence in various roles within the hotel. The front desk team, including specific mentions of individuals such as Ilaria and Bruno, is particularly noted for being informative and welcoming, making efficient reservations and providing valuable local tips. The morning coffee service is another standout with the coffee lady receiving accolades for her cheerful and excellent service. Overall, the staff's dedication to ensuring a pleasant stay is evidently a cornerstone of the experience at Hotel Ilaria, making guests feel well cared for and welcome during their visits.

Wi-Fi

Hotel Ilaria offers complimentary WiFi access throughout the hotel, including the rooms, lobby and even features like the rooftop lounge. Many guests found the WiFi to be reliable and appreciated the strong connection with some highlighting fast internet speeds. The hotel provides consistent connectivity suitable for basic browsing needs.

However, some visitors experienced poor performance, especially in certain rooms or areas where the signal was weak or spotty. Issues such as slow internet speeds and occasional technical problems were noted, particularly on the 2nd floor and in the annex. Despite these discrepancies, the availability of free WiFi remains a significant advantage for many guests staying at Hotel Ilaria.

Parking

Visitors to Hotel Ilaria have consistently highlighted the convenience and quality of the hotel’s parking facilities. The presence of secure, on-site parking stands out as a significant advantage, allowing guests to park their cars safely within the premises, often with valet service available. Many appreciate that parking is included or available for a reasonable fee, which helps enhance the overall positive experience of staying close to the city center.

The parking options are found to be clean and well-kept with several remarks about the excellent and professional valet services. A unique feature is the hotel’s provision for electric cars, supporting modern travel needs. While some guests noted the limited space and occasional difficulties with tight spots, the overall sentiment reflects satisfaction with the secure and convenient parking arrangements.

Despite a few comments about the cost and reservation requirements for parking, the availability of free parking and the various accessible options largely offset these concerns. The secure courtyard and internal parking are particularly praised, making Hotel Ilaria a suitable choice for travelers prioritizing reliable parking services.

Family

Hotel Ilaria, an exceptional family-friendly hotel, offers an ideal setting for family holidays with many amenities tailored for kids. Renowned for its spacious, comfortable family suites and large annex spaces, it caters perfectly to families, even those with kids over five years old. Reviews highlight the hotel's excellent family atmosphere with two-floor family rooms that ensure everyone has ample space.

Guests frequently praise the hotel's additional touches that make stays even more enjoyable. The pleasant and accommodating staff provide complimentary snacks and drinks, including coffee and prosecco throughout the day, adding to the overall relaxing experience. The free facilities are a hit with families, making it a convenient and appreciated choice.

Hotel Ilaria's dedicated family rooms, located in a separate building, ensure privacy and convenience, offering a calming ambiance perfect for family stays. The clean and well-maintained surroundings, coupled with small appreciated touches, ensure that families feel right at home. This combination of space, comfort and thoughtful details makes Hotel Ilaria a great recommendation for any family getaway.

Nightlife

Hotel Ilaria offers a delightful nightlife experience within the city walls, perfect for guests looking to unwind in a vibrant yet relaxed atmosphere. Visitors can enjoy nightly jazz music and concerts, which add to the charming evening ambiance. The proximity to local pubs, bars and restaurants provides convenient access to a variety of entertainment options.

Guests rave about the availability of complimentary drinks, including Prosecco, which can be enjoyed throughout the day or during happy hour. Snacks are also provided, enhancing the overall experience. The hotel's quiet location ensures a peaceful night's sleep despite the lively surroundings. The staff are welcoming and knowledgeable, further enriching the stay. Overall, Hotel Ilaria offers a fantastic blend of tranquility and delightful nightlife, making it a top choice for those wishing to explore the local scene.

4 Star

Hotel Ilaria is a true four-star establishment that generally meets and, in some cases, exceeds its rating. Despite being somewhat expensive, it is regarded as a good quality hotel offering amenities and service befitting its status. Guests appreciate the friendly service and the hotel provides various valuable services at reasonable prices. The ambiance and overall experience align well with what is expected of a four-star hotel. However, some reviews note that the furniture feels somewhat tired and dated and there are minor issues such as the provision of plastic cups in the room. Generally, the hotel lives up to its four-star rating, providing a satisfactory stay for its guests.

Business

Hotel Ilaria offers a mix of convenient and practical facilities for business travelers. Its location near the center proves advantageous for meetings, while the business-friendly amenities ensure a smooth experience. The hotel's good comfort levels, ease of use and simple yet complete accommodations meet basic needs effectively. Friendly and attentive staff pay attention to details and are helpful, making the stay comfortable. Additionally, the booking conditions are favorable and the availability of convenient parking adds to its appeal for those traveling for work.

Accessible

Hotel Ilaria in Lucca has received positive feedback regarding its accessibility for guests with disabilities. The hotel is noted for being easily accessible and accommodating for travelers with limited mobility, including wheelchair users. Features such as higher toilets make it practical for those requiring accessible facilities. Its strategic location near key points of interest and a short walk from the station makes it convenient for guests looking to explore. Access from the parking area is also straightforward, enhancing the overall ease of arrival and departure. Overall, Hotel Ilaria ensures a comfortable and accessible stay for all guests.

Honeymoon

Hotel Ilaria stands out as a prime choice for honeymooners seeking a memorable stay. Guests rave about the warm welcome, often highlighted by a complimentary bottle of Prosecco, setting an exceptional tone for their visit. The hotel offers an exquisite honeymoon suite, praised for its superior comfort and immaculate cleanliness. The ambiance of the hotel is frequently described as great, quiet and especially accommodating for newlywed couples.

The staff at Hotel Ilaria are lauded for their friendliness and willingness to make each stay special, often going the extra mile to enhance the honeymoon experience. The beautiful and relaxing atmosphere of the hotel, coupled with thoughtful touches like a special bottle of sparkling wine, contributes to an unforgettable and happy stay. Guests often express their happiness and appreciation for choosing Hotel Ilaria for their special occasion with many considering it the perfect place for a honeymoon stay.

Boutique-Style

Hotel Ilaria offers a charming and quaint atmosphere, accented by beautifully organized and tastefully decorated interiors that resonate with the essence of a boutique hotel. Guests find the property and its accommodations lovely and the rooms clean with many highlighting the unique and boutique-style elements.

The hotel is perfectly situated just inside the city walls, making it a lovely center for exploring the area. The ambiance is cozy and the overall layout, especially in the main building, enhances this feeling. The annex provides more spacious rooms, while some standard rooms are noted to be on the smaller side.

Visitors frequently praise the friendly service and excellent food, making it a highly recommended destination. The courtyard view adds to the charm and the hotel’s introduction to the locale ensures a memorable stay. Hotel Ilaria strikes a balance between classic and modern boutique styles, earning it high marks and numerous recommendations from its guests.

Romantic

Hotel Ilaria offers an exceptionally romantic experience, highlighted by its charming rooftop and inviting hot tub. Guests appreciated the wonderfully calm atmosphere while enjoying coffee and Prosecco on the open terrace. The blend of old and contemporary design, combined with comfortable and pleasant rooms, adds to the unique boutique feel of the hotel. The staff is noted for their welcoming spirit and attentive service that enhances the romantic mood throughout the property. Overall, the romantic ambiance makes it an ideal destination for couples seeking a memorable and intimate getaway.

Dog Friendly

Hotel Ilaria has garnered positive feedback for its dog-friendly facilities and services. Guests have highlighted the hotel's friendly and sweet atmosphere, which is not only welcoming for people but also for their pets. High standards of service and safety are evident, creating a secure environment both guests and their dogs can enjoy. Pets are petted and shown great attention with specific mentions of a golden retriever named Kira receiving excellent care. Although dogs are not permitted in the breakfast room, the overall experience at Hotel Ilaria for dog owners is highly recommended. The hotel accepts dogs without fuss and maintains a relaxing, dog-friendly atmosphere.

No, Hotel Ilaria doesn't have any pool.

No, a spa isn't available at Hotel Ilaria.

Yes, Hotel Ilaria welcomes dogs.

Yes, parking facilities are available at Hotel Ilaria.

No, Hotel Ilaria doesn't have a gym.

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