Continental Parkhotel

Lugano 46.00263300, 8.94688900 , Via Basilea 28 (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
Info A family-run hotel located just 200 metres south of the railway station of Lugano, featuring air-conditioned and non-smoking rooms equipped with soundproofed windows.
Summary of reviewsThe Continental Parkhotel in Lugano stands out as an exceptional choice for travelers, consistently surpassing expectations for a three-star establishment. Situated in a prime location, mere steps from the train station and close to Lugano's city center, it serves as an excellent base for exploring the area. Guests appreciate the hotel's beautiful surroundings, including a picturesque palm garden and stunning views of Lake Lugano and the mountains. The historic building adds to the overall charm and despite its central location, the hotel provides a peaceful retreat.

The breakfast experience is frequently highlighted as a standout feature with guests praising the rich, varied buffet stocked with fresh and regional products. The service is attentive and the setting, particularly the conservatory overlooking Lugano, adds to the dining pleasure. The dinner offerings also receive widespread acclaim, especially the outdoor restaurant and the hotel's Grotto set in a palm forest, providing a magical dining atmosphere. While there are occasional comments about the cost relative to the dining experience, the overall sentiment remains highly positive.

Rooms at the Continental Parkhotel are noted for their cleanliness, spaciousness and modern amenities. Guests appreciate the comfortable beds, quiet air conditioning and panoramic views from balconies. Meticulous housekeeping ensures a spotless environment, enhancing the comfort of the stay. Although some feedback mentions smaller room sizes and occasional noise, particularly from trains, the overall sentiment is overwhelmingly positive.

The cleanliness of the hotel is frequently praised with high standards maintained in both rooms and common areas. The combination of clean, modern amenities and attentive housekeeping contributes to a comfortable and hygienic environment.

Staff at the hotel are consistently described as friendly, professional and helpful. The reception and concierge teams, in particular, set a positive tone with their efficiency and warm welcomes. The excellent service extends to all areas of the hotel, contributing to a family-like atmosphere that enhances the guest experience.

The hotel's free wifi is generally well-received, providing good speed and signal strength, although there are occasional minor issues. The pool, set amidst a beautiful garden and park, is another highlight, offering a clean and relaxing environment with plenty of sun loungers and a pool bar.

In addition to its leisure offerings, the Continental Parkhotel is well-suited for business travelers, featuring a well-equipped business center and various workspaces. The tranquil setting and friendly staff make it an ideal location for both relaxation and productivity.

Overall, the Continental Parkhotel exceeds expectations for a three-star hotel, offering high-quality facilities, exceptional service and a delightful environment. Whether for a short vacation, a business trip or a longer stay, it stands out as a top choice in Lugano.
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Hotel near Vineyards

Hotel with Swimming Pool

  Pool Lap Lanes    Outdoor Pool  


Business Hotel

Hotel with Parking

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Room Types
Superior Twin Room Air-conditioned room with free Wi-Fi internet access. Please note that inter-connecting rooms are available upon request. Please note that extra beds are not available in this room type.

Superior Plus Twin Room with Lake View Completely renovated rooms with free wired internet access, a laptop-size safe and air conditioning. Please note that extra beds are not available in this room type.

Superior Top Twin Room Large room with seating facilities, a bathroom, a flat-screen TV, free wired internet access, a laptop-size safe and air conditioning.

Comfort Single Room Room with air conditioning, fridge and bathroom with shower and hairdryer.

Prestige Twin Room with Lake View Guests will have a special experience as this twin room offers a spa bath. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit offers 2 beds.

Prestige Twin Room with Lake View This twin room features a spa bath. This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.

Prestige Twin Room with Park View The spa bath is a top feature of this twin room. This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Privilege Twin Room with Park View This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Prestige Twin Room with Lake View This twin room's standout feature is the spa bath. This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit offers 2 beds.

Superior Top Twin Room with Lake View This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.

Deluxe Twin Room with Lake View This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.

Superior Twin Room with Park View This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

Leisure Twin Room Park Side This air-conditioned twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Superior Twin Room with Lake View This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.

Superior Top Twin Room with Park View This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Superior Plus Twin Room South Side This air-conditioned twin room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Guest Reviews
8.8
Excellent
Location
The Continental Parkhotel in Lugano boasts a prime location that earns high praise from its guests. Situated mere steps from the train station, its convenience for travelers is unparalleled. The close proximity to both the station and Lugano's city center makes it an excellent base for exploring the area, whether on foot or via the well-connected public transport options. For those arriving by train, the hotel's location is overwhelmingly deemed perfect, requiring just a short walk to reach the facility.

Adding to the allure, guests often highlight the hotel's beautiful surroundings, including a picturesque palm garden and stunning views of Lake Lugano and the mountains. The hotel's advantageous position allows for easy access to the lakeside, the old town and other city amenities. Despite its centrality, the location manages to be peaceful, offering a quiet retreat amidst the bustling cityscape.

Beyond its strategic and scenic location, the hotel's setting in a historic building further enriches the guest experience. The convenience, combined with the tranquil garden and top-notch views, ensures that the Continental Parkhotel stands out as a favored choice for both short vacations and longer stays in Ticino.

Breakfast
The breakfast at Continental Parkhotel is consistently praised by guests for its excellence and variety. Most reviews highlight the rich, abundant and delicious choices available at the buffet. It appears the breakfast selection caters to diverse tastes with many guests noting the availability of fresh and regional products. The buffet frequently earns descriptions such as "perfect," "top-notch," and "comprehensive," indicating a well-stocked and well-organized experience.

There are frequent mentions of the high-quality food, including hot dishes, pastries and an array of fresh products, contributing to an overall hearty and sumptuous breakfast atmosphere. Guests also appreciate the attentive service and the beautiful setting, particularly enjoying breakfast in the conservatory overlooking Lugano and its scenic surroundings.

While some reviews indicate slight dissatisfaction, such as comments about the hot dishes or the early clearing of the breakfast buffet, these are significantly outnumbered by positive feedback. Overall, the breakfast experience at Continental Parkhotel leaves a lasting impression, contributing positively to the guests’ stays and often being described as one of the highlights of the hotel.

Dinner
Continental Parkhotel's dining experience receives widespread acclaim with multiple reviews praising the excellent food at the outdoor restaurant and the hotel's own Grotto, described as a charming spot with delicious dishes and a magical night atmosphere. The Grotto, located in a palm forest, is noted for its fine food and delightful ambiance, contributing to a memorable dining experience. Guests highly recommend both the restaurant and the house wine, which consistently earn positive remarks for their quality.

The Palmengarten restaurant also stands out with guests enjoying its fantastic dinner offerings and exquisite cuisine. The associated Rustico and Grottino are frequently mentioned for serving very good food, including exceptional pizza and other local products.

Breakfast at the hotel also garners positive feedback, appreciated for the variety and quality of service. However, there are occasional mentions of the breakfast food not meeting high expectations.

The hotel’s bar, especially during happy hour, is another highlight, featuring a cozy setting and commendable service by staff members, particularly Giuseppe. The bar offers a perfect spot for an evening beer or to enjoy a drink on the patio.

While most reviews are overwhelmingly positive about the dining experience, a few guests mention that the dinner, though good, did not always represent the best value for money. Specifically, some dinners were perceived as pricey without matching expectations in terms of quality.

In summary, Continental Parkhotel offers a highly satisfying culinary journey with its excellent restaurant, inviting Grotto and cozy bar, although a few guests recommend considering the cost relative to the dining experience.

Rooms
The rooms at Continental Parkhotel have garnered positive feedback from guests, emphasizing cleanliness, spaciousness and modernity. Many reviews highlight the beautifully renovated rooms, offering stunning views of Lake Lugano and the surrounding mountains. Guests appreciate the comfortable and well-equipped accommodations, which often include amenities such as air conditioning, mini bars and balconies with panoramic views.

Rooms facing the park are noted for their tranquility, while those overlooking the lake provide picturesque scenery, albeit with some train noise. The rooms are described as large, bright and tastefully decorated, featuring modern interiors that blend charm with functionality. Air conditioning operates quietly, ensuring comfort during warm summer months.

The hotel receives praise for its meticulous housekeeping standards with guests consistently remarking on the spotless cleanliness of the rooms. The spacious bathrooms and comfortable beds also contribute to a pleasurable stay. However, some feedback points to smaller room sizes, particularly single rooms, which may be more suitable for shorter stays.

Despite occasional remarks about noise and room size, the overall sentiment about the rooms is overwhelmingly positive with many guests admiring the stylish furnishings and the serene ambiance. The beautiful park, extensive facilities, excellent breakfast and friendly staff complement the delightful room experience, making Continental Parkhotel a notable choice for visitors to Lugano.

Beds
Guests at the Continental Parkhotel have shared varied opinions about their sleeping experiences. Overall, the beds have received numerous positive remarks for their comfort with many finding the mattresses and bedding to be cozy and conducive to a good night's sleep. Descriptions like "very comfortable beds," "comfy bed," and "comfortable bedding" were frequently noted. Rooms were appreciated for their size, cleanliness and pleasant views, adding to the comfort of the overall stay.

However, there were some recurring concerns. Several guests mentioned that while the beds themselves were comfortable, the pillows detracted from their experience due to issues with size or comfort with some even causing allergic reactions. A few reviews also highlighted that the mattresses were too hard for their liking and some beds were noted to slide around or be narrower than expected.

A couple of isolated issues were raised regarding less-than-ideal experiences, such as encounters with bed bugs or bed sheets arranged in an odd manner. Despite these points, the majority of guests were satisfied with their sleeping arrangements, praising the hotel for its high standards of comfort and overall room quality.

Cleanliness
The Continental Parkhotel consistently impresses guests with its remarkable level of cleanliness. Reviewers frequently highlight the immaculate condition of the rooms and common areas, praising the hotel’s housekeeping for maintaining a spotless environment. The facilities are described as impeccably clean, well-maintained and modern, which contributes to an overall sense of comfort and hygiene throughout the property.

Guests admire the beautiful and newly renovated rooms that are not only stylishly furnished but also kept exceptionally clean. The attention to detail in maintaining clean sheets, towels and well-stocked toiletries is noted by many. The hotel's cleaning service receives high marks for ensuring that rooms and public spaces remain pristine.

The combination of clean and modern amenities, such as comfortable beds and spacious showers, enhances the guest experience. Moreover, the clean and welcoming ambiance extends to the hotel's restaurants and other facilities, further underscoring the high standards of hygiene upheld by the property. The hotel staff, known for their friendliness and efficiency, adds to the overall positive impression, making the Continental Parkhotel a top choice for travelers prioritizing cleanliness and comfort.

Staff
At the heart of the Continental Parkhotel is its exceptional staff, who elevate the guest experience with their consistent friendliness and professionalism. Visitors repeatedly highlight the incredibly friendly and always-smiling nature of the staff, making each interaction pleasant and welcoming. Notably, the reception and concierge teams are frequently praised for their efficiency and helpfulness, setting a positive tone from the moment guests arrive.

In the restaurant and breakfast areas, the staff maintain high standards of service, although a few reviews mention occasional variability in motivation. Nonetheless, the hotel's staff overall exhibit a high level of competency, dedication and courtesy, ensuring that guests feel well-cared for throughout their stay. Guests also appreciate the personalized service, exemplified by attentive bartenders and welcoming receptionists who often greet guests with a smile.

The friendliness of the staff extends to all areas of the hotel, from the housekeeping team, which keeps rooms clean and well-maintained, to the bar and dining areas that provide great service. The staff's professionalism and competence are evident, contributing to a well-run establishment that garners high praise from its guests. Notably, the team’s widespread warmth, dedication and exceptional service foster a family-like atmosphere, making the Continental Parkhotel a highly recommended destination for travelers.

Wi-Fi
Continental Parkhotel receives commendation for its modern rooms, friendly staff and excellent food. Guests enjoy the benefit of free public transportation tickets provided during check-in, which is a nice touch for travelers looking to explore the area. The hotel generally offers good wifi service; many reviews highlight the excellent speed and signal strength. However, there have been occasional issues such as a broken router and some guests noted that the wifi did not work on the balcony. Additionally, the wifi system lacks security features, which could be a concern for some. Despite these minor setbacks, the overall feedback about the wifi experience at the hotel is positive with staff making efforts to resolve any connectivity issues promptly.

Pool
The pool at the Continental Parkhotel receives high praise from guests, who describe it as a beautifully designed and well-maintained feature set amidst a stunning garden and park. This lovely pool is situated in a vineyard and palm garden, offering tranquil and scenic surroundings perfect for relaxation. Guests highlight the pool's cleanliness and the abundance of sun loungers, many shaded for comfort. The outdoor pool is frequently noted for being pleasantly warm and its prime location provides great views and a serene atmosphere.

Additional amenities, such as a pool bar offering cocktails and BBQ grills, enhance the overall experience, making it an excellent spot for leisure. The spacious pool area, complete with palm trees and lush greenery, adds to the hotel's charm. Guests also appreciate the peaceful and intimate setting with the pool area often described as sensational and a perfect place to unwind.

Overall, the pool at Continental Parkhotel stands out not just for its size and immaculate upkeep, but also for its perfect blend with the beautiful and well-maintained garden, making it a top-notch feature of the hotel.

3 Star
Continental Parkhotel surpasses typical expectations for a three-star hotel with guests frequently noting that it feels more like a four-star establishment. The hotel's breakfast offerings, in particular, are repeatedly compared to those found in higher-rated hotels, leaving a strong impression on visitors. Rooms are described as spacious and the option to book a room with a lake view is highly recommended, enhancing the overall experience.

Set against the backdrop of a beautifully maintained, historic building, the hotel also boasts a well-tended park filled with lush vegetation and palm trees, providing a serene and picturesque environment. Guests appreciate the convenience of free parking, which adds to the appeal of this charming location.

Overall, despite its official three-star rating, Continental Parkhotel consistently exceeds the expectations for its category with high-quality facilities and services, making it a commendable choice for travelers.

Business
Continental Parkhotel offers a blend of historic charm and modern amenities, making it an excellent choice for both tourists and business travelers. The hotel is nestled in a beautiful, green park providing a tranquil atmosphere that's conducive to both leisure and work. The facilities include a well-equipped business center, conference rooms, seminar spaces and various workspaces perfect for meetings or solo work sessions.

Business travelers have highlighted the abundant business-centered amenities, noting that it's an ideal location for a short business trip or a multi-day conference. The overall cleanliness and quiet ambiance contribute to a productive stay. Furthermore, the friendly staff enhances the experience with their helpful and hospitable service.

The hotel is not just business-oriented; it also boasts recreational facilities like a garden pool and good views, adding a touch of relaxation to the business traveler’s schedule. Moreover, the hotel caters to diverse dietary preferences, offering vegetarian options, though some guests suggest the inclusion of regular muesli without sugary additives.

All in all, Continental Parkhotel emerges as a very good choice for business travelers looking for a balance between work-centric facilities and a pleasant, serene environment.

Outdoor Pool
Nestled in a lush palm grove, the Continental Parkhotel boasts an outdoor pool area that receives high praise from its guests. Set amidst a beautifully maintained garden, the large and well-designed pool serves as a peaceful oasis that offers relaxation and scenic views. The park-like setting, complete with palm trees and a spacious lawn, provides a serene backdrop for sunbathing and swimming.

Guests consistently highlight the cleanliness and appeal of the pool, which includes comfortable sun loungers and umbrellas for an added touch of comfort. Several visitors appreciate the convenience of poolside snacks and drinks, enhancing the overall experience.

The hotel's outdoor area, featuring a garden pool, is not only aesthetically pleasing but also family-friendly, making it a good option for kids. The beautifully renovated and tastefully designed pool integrates seamlessly into the hotel's verdant surroundings, creating a relaxing atmosphere described as sensational and magnificent.

Visitors consistently mention the beautiful garden with its nice pool area, highlighting the exquisite combination of a large, well-kept pool and the surrounding greenery. This outdoor setting contributes significantly to an enjoyable stay at the Continental Parkhotel, making it a standout feature of the property.


Yes, Continental Parkhotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Continental Parkhotel.

No, Continental Parkhotel doesn't allow dogs.

Yes, parking facilities are available at Continental Parkhotel.

No, Continental Parkhotel doesn't have a gym.

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