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Located at the pedestrian zone of Lugano the hotel offers the advantage of a unique and strategic location in the historical part of the city.
Summary of reviewsHotel Federale in Lugano receives overall positive feedback from guests, who particularly praise its exceptional location, cleanliness and attentive staff. Strategically situated between the train station and the city center, the hotel offers easy access to the old town, lake and various city attractions, yet maintains a quiet and serene environment. This convenient location is enhanced by thoughtful amenities like ramps for accessibility, making it ideal for both leisurely hikers and urban explorers.
The hotel excels in providing a varied and high-quality breakfast, featuring a plentiful buffet that includes fresh fruits, scrambled eggs, bacon and excellent coffee. Guests enjoy the option to dine on the terrace, contributing to a civilized and enjoyable start to their day. The in-house restaurant also garners praise for its reasonably priced, well-served dinners and the option to indulge in 4-course meals in a pleasant garden terrace setting.
Rooms at Hotel Federale are consistently praised for their cleanliness and comfort. They cater well to a variety of needs, from small, functional spaces perfect for short stays to larger, upgraded rooms with modern amenities. Guests appreciate the tasteful décor, comfortable beds and scenic balconies offering views of the mountains and lake. Despite occasional mentions of dated interiors, the overall room quality, soundproofing and immaculate conditions ensure a satisfying stay.
The hotel's staff stands out for their warmth and friendliness, contributing significantly to a positive guest experience. Descriptions of the staff detail their exceptional service, helpfulness and genuine care for visitors. This high level of hospitality extends to the breakfast service, further enhancing the hotel's inviting atmosphere for all guests.
Family travelers find Hotel Federale to be especially accommodating, offering family-friendly services and rooms that cater well to those traveling with young children and pets. The attention to cleanliness, comprehensive breakfast options and the availability of studio apartments with kitchens contribute to a hassle-free and comfortable stay for families.
For those driving to the hotel, parking options include a garage and valet services with facilities for electric car charging. While some find the charges for parking slightly steep, the availability of free parking adds convenience.
Overall, Hotel Federale is celebrated for its prime location, exceptional cleanliness and welcoming staff, making it a top choice for visitors seeking a comfortable and enjoyable stay in Lugano. Show more
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Categories
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Single RoomSingle-bedded room with TV.
Standard Twin RoomRooms with TV. The private bathroom comes with shower, hairdryer and free toiletries.
Comfort Twin Room with BalconyRoom with balcony featuring LED cable TV, radio and a work desk. The private bathroom comes with bathtub, hairdryer and free toiletries.
Superior Double or Twin RoomSpacious rooms in yellow or brownish tones featuring LED cable TV, radio and a work desk. The private bathroom comes with either shower or bathtub, hairdryer and free toiletries. Most rooms come with a private balcony.
Triple Room with BalconyRoom with a private balcony featuring LED cable TV, radio and a work desk. The private bathroom comes with either shower or bathtub, hairdryer and free toiletries.
Quadruple RoomAir-conditioned room featuring cable TV, radio and a work desk. The private bathroom comes with either shower or bathtub, hairdryer and free toiletries. Some rooms come with a private balcony.
Family Room with Two BathroomsRoom with a private bathroom, a safety deposit box and a desk.
Studio - AnnexStudio featuring a kitchenette and a private bathroom.
The studio is located on the 1st floor of an annex building that does not feature a lift. The main building is 70 metres away.
Superior Panorama Twin Room with Lake ViewThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit has 2 beds.
Twin Room with Lake ViewOffering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as lake views. The unit has 2 beds.
Twin Room - Disability AccessThis air-conditioned twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Hotel Federale boasts an excellent location that makes it a prime spot for visitors to Lugano. Strategically situated between the train station and the city center, the hotel offers the convenience of being just a few minutes’ walk from both. This is especially ideal for train travelers, as it's only a short distance from the Lugano station. Guests appreciate its central proximity, making it easy to reach the old town, the lake and numerous city attractions on foot. Despite being so close to bustling areas, the hotel manages to offer a quiet and serene environment, perfect for a relaxing stay.
The hotel's accessibility is enhanced by ramps, making it reachable from the railway station within five minutes. It's also positioned ideally for hikers and those who enjoy outdoor activities. Visitors laud the helpful and courteous staff, adding to the overall positive experience. The historic charm of the place, combined with spacious, comfortable rooms, lovely balconies and meticulous cleanliness, further elevates its appeal. Breakfast offerings are extensive and the general ambiance is one of comfort and tranquility.
Overall, Hotel Federale is celebrated for its unbeatable location, making it an ideal base for both short visits and extended stays in Lugano.
Breakfast
Hotel Federale seems to offer a highly praised breakfast experience according to guest reviews. Guests consistently highlight the excellent variety and quality of options available, from a plentiful breakfast buffet to freshly made products. Many appreciate the civilized ambiance of enjoying their meal outside on the terrace, while others find delight in sharing breakfast with the friendly and engaging owner.
The breakfast is described as varied and rich, featuring ample fresh fruit, a wide range of fine items and even options like scrambled eggs and bacon. Though there are some comments about a focus on sweet items and a lack of vegetables, the overall feedback points to a satisfying and robust morning spread. Coffee, in particular, garners praise for its excellence.
Guests seem to take pleasure in the fresh and tasty products, the beautiful presentation of the buffet and the accommodating terrace setting. The breakfast offerings, combined with the very friendly staff, contribute significantly to the positive start of the day for visitors at Hotel Federale.
Dinner
Hotel Federale's dinner offerings are generally well-regarded by guests with many praising the great kitchen and everything it produces. The daily menus receive frequent accolades for being excellent and the hearty breakfast and dinner options are highlighted as well-served and delicious. The meals are also noted for being reasonably priced, adding to their appeal. Guests appreciate the 4-course dinners, considering them worthwhile when booking half board. The in-house restaurant, featuring a garden terrace, provides good food, enhancing the dining experience. Although there was a mention of dinner being so-so, the overall sentiment remains positive, emphasizing the high quality and pleasant dining experiences at the hotel.
Rooms
The rooms at Hotel Federale receive consistent praise for their cleanliness and comfort, catering well to a variety of guest needs. Families, including those with pets, find the accommodations exceptional and the hotel offers specialized accessibility features, such as spacious rooms suitable for wheelchair users. Many guests appreciate the tasteful décor and the coziness of rooms with multiple windows. The balconies provide stunning views, particularly of the mountains and lake, enhancing the overall stay experience.
The rooms vary in size, from small yet perfect for a brief stay to larger, upgraded spaces that offer additional comfort. Modern amenities like good air conditioning, comfortable beds and well-kept facilities are widely noted. Some rooms are described as a bit dated, yet they're impeccably clean and functionally soundproofed, ensuring a quiet environment.
The location of the hotel is another strong point with easy access to both the city center and the train station. Balconies with scenic views add to the charm, making the stay even more enjoyable. Although some rooms may appear spartan or modest, they generally meet guests' expectations with good showers and comfortable mattresses.
Overall, Hotel Federale delivers a pleasant and convenient stay with a mix of modern comforts and charming features, ensuring most guests leave satisfied.
Beds
The beds at Hotel Federale receive a mix of feedback from guests. Many found them to be comfortable, praising the good beds and highlighting their comfort. Cleanliness and comfort of the mattresses are also noted positively. However, some guests felt the mattresses were too firm with a few describing them as hard and uncomfortable. Despite this, the majority of reviews suggest that the beds provided a satisfactory level of comfort for most travelers.
Cleanliness
Hotel Federale receives high praise for its cleanliness and attention to hygiene, making it a standout choice for travelers looking for a tidy and well-maintained place to stay. Reviews consistently highlight the hotel's immaculate condition with phrases such as very clean, spotless clean and exceptionally clean being repeatedly mentioned. Guests appreciate that everything is scrupulously clean with various remarks on the tidiness and orderliness of both the rooms and common areas.
Staff friendliness and helpfulness are also repeatedly noted, adding to the positive experience. The staff are described as extremely friendly, courteous and very helpful, contributing to an overall pleasant stay. The breakfast service is also commended for its excellence, further enhancing the hotel’s appeal.
While some rooms are described as spartan, the overall comfort and functionality compensate for this simplicity. The hotel’s cleanliness, coupled with clean and comfortable accommodations, leaves guests satisfied. Despite a few mentions of the hotel being a bit dated, the cleanliness and the well-maintained facilities make up for it, ensuring a comfortable and pleasant stay for visitors.
Staff
Hotel Federale receives high praise for its exceptional staff, consistently described as warm, friendly and inviting. Guests repeatedly highlight the attentive and helpful nature of the employees, who display genuine care and respect for customers. The reception staff, in particular, are noted for their fantastic service, being both incredibly accommodating and well-prepared for their roles. The hotel personnel are seen as motivated and consistently delivering top-notch hospitality. Additionally, many reviews commend the excellent breakfast service and the cleanliness maintained by the staff. Overall, the staff at Hotel Federale create a welcoming and supportive environment, contributing significantly to a positive guest experience.
Parking
The reviews about parking at Hotel Federale highlight several key aspects that can help future guests. Although finding the hotel by car was challenging for some, parking options are readily available once there. The hotel offers both a parking garage and valet service, where staff will park the car in the garage and return it at checkout. There are facilities for electric car charging, adding a modern touch for eco-conscious travelers. The parking service is organized, though there is a charge for usage, including 15 CHF for garage space for a Vespa, which some consider steep. For those seeking convenience, free parking is available, making access to the hotel straightforward.
Family
Hotel Federale stands out as a perfect destination for families traveling with children, offering exceptional accommodations for families with up to four members and even a dog. Guests frequently praise the family atmosphere and friendly, accommodating staff, which make the stay particularly enjoyable for those with young kids. The hotel's family-run nature adds a personal touch, enhancing the overall experience.
Families with babies will appreciate the meticulous service and the attention to detail, ensuring a hassle-free stay. For longer visits, the studio apartments, fully equipped with kitchens and essential amenities, provide a comfortable, home-like environment. Additionally, the staff's detailed guidance on local attractions proves invaluable for planning family activities.
Cleanliness and a good breakfast further add to the appeal of Hotel Federale, making it a highly recommended choice for a family-friendly vacation.
No, Hotel Federale doesn't have any pool.
No, a spa isn't available at Hotel Federale.
Yes, Hotel Federale welcomes dogs.
Yes, parking facilities are available at Hotel Federale.