Bettstatt-Neustadt

Luzern 47.04415100, 8.30851000 , Neustadtstrasse 10 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBettstatt-Neustadt in Lucerne garners high praise for its prime location, cleanliness and exceptional hospitality. The hotel's central placement, just a short walk from the Luzern train station, ensures easy access to supermarkets, restaurants and the historic old town, making it an ideal base for exploring the city. Guests frequently commend the convenience of being so close to major attractions and the welcoming neighborhood atmosphere.

The accommodations receive consistent accolades for their spaciousness and cleanliness. Rooms, including suites and apartments, are described as cozy and well-maintained with many featuring unique retro-style furnishings and private balconies. The shared and private bathrooms are also noted for their modernity and impeccable cleanliness, although some minor issues with shared usage were mentioned. Overall, the rooms provide a comfortable and pleasant environment, complete with functional amenities and ample security measures.

Cleanliness stands out as a significant positive aspect with reviewers often highlighting the spotless condition of both private and communal areas. Despite minor critiques about bathroom ventilation, guests find the accommodations to be super clean and orderly, contributing to a relaxing stay.

The friendly and attentive staff receive universal acclaim for their exceptional service and hospitality. Descriptions of the staff and owner emphasize their helpfulness, courteous nature and willingness to go above and beyond, providing personalized attention and support. Efficient problem-solving and insightful local advice further enhance the guest experience.

Parking at Bettstatt-Neustadt is considered convenient with both paid and free options available. The hotel's organized approach to parking, including the swift arrangement of spaces and the affordability of the rates, adds to the overall satisfaction.

Additionally, the beds are generally well-received, noted for their comfort and size. While a few guests mentioned the firmness of the mattresses, the majority found their sleep experiences to be restful and enjoyable.

Combining excellent location, cleanliness, comfortable accommodations and standout hospitality, Bettstatt-Neustadt emerges as a favored choice for travelers seeking a convenient and pleasant stay in Lucerne.
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Boutique-style Bed & Breakfast

Dog Friendly Bed & Breakfast

  Dogs Stay Free  


Bed & Breakfast near Nightlife Spots

Bed & Breakfast with Parking

Cheap Bed & Breakfast

Accessible Bed & Breakfast

Small Bed & Breakfast

Bed & Breakfast where Dogs Stay Free

Room Types
Double Room with Shared Bathroom Room with wooden floors. The shared-use bathroom is located on the corridor. Please note that extra beds and baby cots are not available in this room type. Please note that pets are not permitted in this room type and it is not allowed to bring your own extra bed.

Double Room with Balcony and Shared Bathroom Room with a balcony, cable TV and wooden floors. The shared-use bathroom is located on the corridor. Please note that pets are not permitted in this room type.

Apartment This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 1 bathroom with a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a tea and coffee maker and a terrace are featured in this apartment. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
Nestled conveniently in the heart of Lucerne, Bettstatt-Neustadt enjoys an excellent location that is constantly praised by its guests. Just a short 10-minute walk from the Luzern train station, the hotel places visitors within easy reach of supermarkets, restaurants and the historic old town. This central positioning allows travelers to effortlessly explore the main attractions of the city.

Guests appreciate the proximity to the train station and the city center, making the hotel a practical choice for both short stopovers and longer stays. The neighborhood itself is described as nice and welcoming, adding to the overall appeal of the hotel. Moreover, many reviewers highlight the spaciousness and cleanliness of the rooms, often noting the comfort of the beds and the modern amenities provided.

The staff at Bettstatt-Neustadt also earn high marks for their friendliness and helpfulness with several guests mentioning how accommodating they were, whether it was allowing bike storage or offering informative local tips. The combination of a great location, excellent service and comfortable accommodations makes Bettstatt-Neustadt a favored option for those visiting Lucerne.

Rooms
Bettstatt-Neustadt offers a pleasant and comfortable stay with rooms praised for their cleanliness and spaciousness. Many guests appreciated the cozy and very clean environments, highlighting that both the private and communal bathrooms were spotless. The accommodations are described as spacious with some featuring unique, retro-style furnishings and individual balconies that guests found delightful.

The suites and apartments are notably large and comfortable, providing sufficient space for guests to feel at ease. Many rooms are equipped with functional amenities, including fans and individual keys for added security. Guests also noted the convenience of the hotel's location, situated close to the old town and well-connected to local attractions.

In addition to the comfortable rooms, the communal bathrooms are well-maintained, although there were minor issues with shared usage at times. The ground floor hosts a cool bar, perfect for a nightcap after a busy day exploring. Overall, Bettstatt-Neustadt provides a clean, comfy and well-located option for a stay of one or two nights with most reviews highlighting the ample space and thoughtful amenities.

Beds
Bettstatt-Neustadt offers a mix of experiences when it comes to bed comfort, but overwhelmingly leans towards the positive. Guests frequently praised the beds for being very comfortable, ensuring pleasant and restful sleeps. Many highlighted the size of the beds, noting that they were large and provided ample sleeping space. The rooms are described as clean, spacious and quite accommodating with many appreciating the central and cost-effective location of the hotel.

However, it's worth noting that there were a few comments on the firmness and quality of the mattresses with a couple of guests mentioning that the mattresses were on the harder side or a bit thin for their liking. Despite this, the overall sentiment remains positive with many guests having enjoyable and comfortable sleeping experiences at the hotel. The attentive staff and clean rooms further enhance the stay, making Bettstatt-Neustadt a reliable choice for travelers seeking comfort and convenience in a central location.

Cleanliness
Bettstatt-Neustadt receives high praise for its cleanliness and room comfort, making it a standout choice for a budget overnight stay. Guests consistently note that the rooms are very clean, tidy and spacious, often highlighting the optimal cleanliness. The shared bathrooms also receive commendations, frequently described as very clean, modern and easy to use. Although some mention the bathroom ventilation could be improved to reduce hallway humidity, the overall cleanliness remains impressive.

The hotel is noted for being super clean and comfortable with both the rooms and shared facilities kept in impeccable condition. Cozy and neat accommodations, combined with the friendly and helpful staff, contribute to a pleasant stay. Despite the shared nature of the bathrooms, they are well-maintained and perceived as acceptable or better by guests. The cleanliness, coupled with the hotel's proximity to the train station and the polite staff, ensures a satisfactory experience for visitors.

Staff
The staff at Bettstatt-Neustadt receives consistent praise for their exceptional hospitality and attentiveness. Guests frequently mention the friendliness, helpfulness and accommodating nature of both the staff and the owner. Descriptions of the host highlight a laid-back, courteous demeanor, often going above and beyond to make stays comfortable and memorable. This level of service includes providing insightful advice about local attractions, offering recommendations and assisting with practical matters like parking and luggage.

Visitors also appreciate the personalized attention and the staff's willingness to address issues promptly and efficiently. The check-in process is consistently described as smooth and welcoming with the staff explaining everything in detail to ensure a pleasant experience. Whether it's fixing a guest's trolley wheels without being asked or adjusting their schedule to meet guests' needs, the staff demonstrates a high level of dedication and care.

Overall, the staff's excellent service, friendly nature and proactive approach significantly contribute to a positive and welcoming atmosphere at Bettstatt-Neustadt, making it a delightful place to stay.

Parking
At Bettstatt-Neustadt, guests have found parking to be relatively convenient with several positive aspects highlighted. The facility offers paid parking at reasonable rates, such as 10 Euro or 10 francs per day and there is an option to book a space directly in front of the hotel. For those arriving on short notice, the staff is noted for their promptness in organizing parking spaces efficiently. Additionally, there's mention of a private parking area and the availability of free parking solutions. Despite the need to pay for parking, many found it to be an affordable and convenient amenity. The presence of a small parking lot by the street also provides additional flexibility for travelers. Overall, the organized and accessible parking options contributed positively to guests' experiences with some expressing willingness to return.


No, Bettstatt-Neustadt doesn't have any pool.

No, a spa isn't available at Bettstatt-Neustadt.

Yes, Bettstatt-Neustadt welcomes dogs.

Yes, parking facilities are available at Bettstatt-Neustadt.

No, Bettstatt-Neustadt doesn't have a gym.

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