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Summary of reviewsHotel Anker Luzern is widely praised for its exceptional and central location, providing easy access to Lucerne's key attractions such as the Old Town, Chapel Bridge and Lion Monument. Its proximity to the Lucerne train station and various public transport options make it an ideal base for explorations and day trips. Guests appreciate the tranquil ambiance despite the bustling surroundings, marking it perfect for both sightseeing and business travel.
The breakfast at Hotel Anker Luzern is a standout feature, consistently receiving high marks for its quality and variety. Guests enjoy an extensive spread of fresh, local products including a range of hearty and light options. The beautifully designed breakfast area and the inclusion of regional specialties cater to diverse dietary preferences, ensuring a delightful start to the day.
Dining at the hotel's in-house Anker Restaurant garners high praise for its menu variety and quality. The stylish and welcoming atmosphere, coupled with standout dishes like ribeye and sirloin steaks, create a memorable dining experience. While some find the dinner prices on the higher side, the excellent service and delicious food make it a favored spot.
Hotel Anker Luzern’s rooms receive commendations for their tasteful decor, modern design and comfort. Guests appreciate the cleanliness, spaciousness and thoughtful amenities like espresso machines and quality toiletries. The rooms offer a cozy and restful stay, further enhanced by the stylish decor and functional layouts.
Cleanliness is a notable strength of the hotel with numerous reviews highlighting the meticulous upkeep of rooms and common areas. The well-maintained environment, coupled with the friendly and efficient staff, ensures a pleasant and comfortable stay for guests.
The staff at Hotel Anker Luzern are frequently highlighted for their friendliness and helpfulness. Guests consistently note the warm and welcoming atmosphere created by the team with exceptional service often compared to that of a five-star hotel. Staff members are praised for their professionalism, enthusiasm and knowledgeable local advice, contributing significantly to the positive guest experience.
The hotel offers impressive wifi connectivity, providing strong and reliable internet access throughout the premises. Free wifi, ample charging points and a seamless check-in experience further enhance guest satisfaction, making it a convenient choice for both leisure and business travelers.
Families find Hotel Anker Luzern accommodating and comfortable with spacious family rooms, activities for children and a welcoming atmosphere. The availability of free bikes and pet-friendly policies add to the convenience, making it an ideal family-friendly destination.
Comfortable beds are frequently mentioned as a highlight, contributing to a restful night's sleep. Cleanliness and cozy bedding ensure a pleasant sleep environment, despite minor issues with firmness preferences.
For a three-star rating, Hotel Anker Luzern delivers a notable experience with clean, comfortable accommodations and friendly service, making it a reliable and value-for-money option. The inclusion of jacuzzi and hot tub facilities, particularly in the rooftop terrace and tower suite, adds to the luxurious appeal, providing a memorable stay.
Business travelers find Hotel Anker Luzern suitable for work-related needs with good wifi connectivity, ample plug points and functional in-room workspace available. Despite lacking a dedicated business center, the hotel offers practical amenities for productivity and convenience.
Overall, Hotel Anker Luzern stands out for its superb location, exceptional breakfast, quality dining, stylish rooms, impeccable cleanliness and friendly, helpful staff, making it a highly recommended choice for travelers visiting Lucerne. Show more
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Categories
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Room Types
Standard Medium Double RoomThis double room has a flat-screen TV and soundproofing. No extra bed possible.
Tower Suite with jacuzzi and roof terraceThis suite features a roof terrace with outdoor hot tub, soundproofing and flat-screen TV.
Standard Queen RoomThis double room has an open bathroom.
Superior Medium Double RoomThis double room features cable TV. King-size bed is not guaranteed.
Please note that each room is individually decorated and the photos are only examples. Therefore the rooms can differ optically from the pictures.
Superior Double Room with BalconyThis double room has a balcony. King-size bed is not guaranteed.
Please note that each room is individually decorated and the photos are only examples. Therefore the rooms can differ optically from the pictures.
Single RoomThis single room features an open bathroom, soundproofing and flat-screen TV.
There is no seating area in the room.
A seating area on the floor is available.
Junior Suite For 3 PersonsThis suite has a seating area, minibar and tea/coffee maker. The 3rd bed is an extra bed.
Please note that each room is individually decorated and the photos are only examples. Therefore the rooms can differ optically from the pictures.
Family Junior SuiteThis suite features a cable TV, tea/coffee maker, a minibar and soundproofing.
Guest Reviews
8.9
Excellent
Location
'Hotel Anker Luzern' boasts an exceptional and central location that is highly praised by its guests. Many reviewers highlight the hotel's proximity to key city attractions such as the Old Town, Chapel Bridge and the Lion Monument, making it an ideal base for exploring Lucerne. The hotel is conveniently located within walking distance—often cited as a 5 to 10-minute walk—from the Lucerne train station, facilitating easy access to public transportation and making day trips simple and efficient. Additionally, the ease of access to the lake, shopping areas, restaurants and the historic city center enhances the overall experience for visitors.
Guests often describe the location as perfect, superb or ideal, ideal for sightseeing and emphasize the convenience of having major tourist highlights within a short stroll. The nearby bus stops further augment the convenience, allowing visitors to reach other parts of the city and surrounding regions effortlessly. Furthermore, the hotel's central setting does not compromise on tranquility, as some reviewers note the quietness of the area despite its bustling surroundings.
In summary, 'Hotel Anker Luzern' is favorably positioned to offer easy and efficient exploration of Lucerne, catering to both sightseers and business travelers with its superb and strategic location.
Breakfast
At Hotel Anker Luzern, the breakfast offerings have been consistently praised for their quality and variety, ensuring a delightful start to each guest's day. The breakfast spread is described as extensive and diverse, featuring a mixture of fresh, local products, including freshly baked croissants, bread, cereals, scrambled eggs, bacon, salmon and even honeycomb directly from the beehive. The buffet layout has garnered compliments for its aesthetic appeal and excellent presentation, creating a pleasant and inviting atmosphere.
Guests have highlighted the exceptional taste and range of the breakfast items, from hearty and delicious options to lighter, high-quality selections. The inclusion of regional specialties and the availability of plant-based alternatives add to the buffet's appeal, catering to a wide range of dietary preferences. The consistent feedback points to an 'excellent breakfast' experience with many noting that it was the best they've had during their travels in Switzerland or Europe overall.
The breakfast area is described as beautifully designed, functional and well attended, contributing to a cozy and comfortable dining experience. Despite occasional comments about limited choices towards the end of service, the majority of reviews emphasize the superb quality and abundance of the fare. Overall, the breakfast at Hotel Anker Luzern appears to be a standout feature that significantly enhances guests' stays, leaving them satisfied and eager to return.
Dinner
Hotel Anker Luzern consistently receives high praise for its dining options, particularly its in-house Anker Restaurant. Guests frequently describe the restaurant as very good with many highlighting its excellent and delicious food. The menu offers a wide variety of options, ensuring that there is something to cater to diverse tastes, including a children's menu. The atmosphere of the restaurant is stylish and welcoming, making it a pleasant spot for any meal.
Reviewers often commend the quality of both breakfast and dinner, noting that the meals are well-prepared and flavorful. The bar and restaurant services are also highlighted as excellent with friendly and attentive staff contributing to the positive dining experience. Despite the high quality of the food, some guests found the dinner prices to be on the expensive side compared to other local dining options and there were occasional comments about limited menu selection.
The ribeye and sirloin steaks are specifically mentioned as standout dishes, reflecting high satisfaction with the meat options. Additionally, the restaurant's diverse offerings include delicious treats, well-prepared dishes and a superb selection of wines, appealing to both older patrons and a younger audience.
Overall, the Anker Restaurant at Hotel Anker Luzern is highly regarded for its excellent service, delicious and varied menu and stylish atmosphere, making it a recommended dining spot whether or not guests are staying at the hotel.
Rooms
Hotel Anker Luzern offers rooms that are often praised for their tasteful decor and modern design. Guests found the rooms to be very clean, comfortable and well-equipped with the necessary amenities. Renovations have led to unique and contemporary interiors, making rooms appealing with stylish and functional layouts. Spaciousness is a common compliment with many reviews noting the ample size and bright atmosphere of the rooms, often enhanced by great views, particularly from those with balconies.
Despite some feedback mentioning the rooms can be a bit on the smaller side, especially those facing the street, most guests seemed satisfied with the comfort and design ingenuity. Many appreciated the clean and cozy ambiance, as well as the thoughtful details like espresso machines and quality toiletries. Rooms were generally quiet, ensuring a restful stay and the beds and pillows were frequently highlighted as particularly comfortable.
While some rooms lacked storage space and had limited room for luggage, the overall sentiment leaned towards positive. Guests were pleased with the hotel's central location, functional rooms and beautiful, unique decor. For those upgraded to larger rooms or suites, the experience was notably enhanced by the added space and luxurious features.
Beds
Visitors to Hotel Anker Luzern frequently remark on the comfort and quality of the beds, making it a standout feature of their stay. Many guests find the beds to be very comfy, cozy and spacious, often leading to a restful night's sleep rarely experienced in other hotels. Descriptions such as "hugely comfortable", "fantastic" and "like a dream" frequently pop up in reviews, emphasizing the high satisfaction with the bedding.
Cleanliness is another strong point with beds consistently described as clean and fresh. Memory foam mattresses and spacious sizes add to the comfort level, ensuring a pleasant sleep environment. However, some guests did mention a few drawbacks, like beds being too soft or hard for their liking or twin beds being pushed together instead of a proper double bed. Pillows also received mixed reviews with some finding them too flat or soft.
Despite these minor issues, the overall perception of the beds at Hotel Anker Luzern is overwhelmingly positive, often contributing to a memorable and restful stay.
Cleanliness
Hotel Anker Luzern stands out for its impeccable cleanliness, as confirmed by numerous guest reviews. The rooms and facilities are described as very clean, neat and well-maintained, ensuring a pleasant stay for travelers. The high standard of hygiene and spotless rooms are frequently highlighted with many guests noting the stylish decor and comfortable ambiance. The hotel’s common areas, including bathrooms and hallways, are meticulously cared for, contributing to an overall sense of tidiness. Despite a few minor issues, such as occasional odor and dust on some decorative items, the hotel's commitment to cleanliness remains evident. The friendly and helpful staff further enhance the positive experience, making Hotel Anker Luzern a reliable choice for those prioritizing cleanliness and comfort.
Staff
Hotel Anker Luzern frequently earns praise for its staff with numerous guests emphasizing their friendliness and helpfulness. Visitors consistently mention encountering a warm and welcoming atmosphere from the moment they arrive with front desk staff hailed for their professionalism and approachable nature.
Guests highlight the exceptional service provided by every member of the team, from the attentive receptionists to the accommodating concierge. The staff is noted for going above and beyond, always ready to assist with a smile and efficiently handling various inquiries and requests.
Words like marvelous, brilliant and phenomenal are often used to describe the team with several guests mentioning that the hospitality they received was akin to that of a five-star hotel. Many reviewers specifically point out the staff's enthusiasm, politeness and cheerful disposition, which evidently contributes significantly to the overall positive experience at the hotel.
Additionally, guests appreciate the knowledgeable and informative staff who adeptly offer local advice and assistance, enhancing their visit to Lucerne. The ambiance created by the staff's welcoming nature and service-oriented mindset leaves a lasting impression, making Hotel Anker Luzern a standout choice for travelers seeking excellent service and a warm, friendly stay in the heart of the city.
Wi-Fi
Hotel Anker Luzern offers an impressive wifi experience that has garnered positive feedback from guests. The hotel's free wifi is not only accessible and easy to connect to but also provides a strong, reliable and high-speed internet connection throughout the premises, including the lounge area. Guests appreciated the solid wifi service that allowed for decent speeds and fast browsing, along with numerous charging points in the rooms to stay connected effortlessly. The staff received numerous accolades for their friendly and helpful demeanor, always ready to answer questions and assist with needs. Guests specifically highlighted the seamless check-in experience with thorough explanations provided by the super-friendly reception team. Additionally, the convenience of a QR code for free public transport is a thoughtful touch enhancing the overall stay. Overall, Hotel Anker Luzern ensures guests stay well-connected and well-cared for.
Family
Hotel Anker Luzern offers an exceptional experience for families, providing a family-friendly atmosphere that is highly rated for cleanliness. Families have found the suite very comfortable, particularly praising the family room which is spacious and well-suited for a family of four.
Activities for children are well received with kids thoroughly enjoying the hotel's photo booth and the terrace with a Jacuzzi. The hotel's staff is notably kind, pleasant and accommodating to children, enhancing the overall family experience. Additionally, the availability of free bikes is a hit with guests.
The hotel is a great option for family stays, making it an ideal stop for those traveling through Luzern. Pets are also welcome for an additional fee, adding to the flexibility for families traveling with furry friends. Although there are minor concerns about practicality for larger families, the overall experience remains positive, making it a highly recommended spot for family travel.
3 Star
Hotel Anker Luzern provides a notable experience for a three-star rating, often being described as the best three-star hotel encountered by some guests. The hotel balances boutique charm with historical respect, maintaining a clean and comfortable environment suitable for those seeking value for money by Swiss standards. The rooms, while simple and basic, are well-maintained and offer comfortable beds. Guests appreciate the friendly staff and the competent service that meets the expectations for its class.
The breakfast offerings are considered good with an adequate variety that fits with the three-star categorization. While the hotel is not positioned as a luxury destination, it delivers a satisfactory experience for its rating. Though some have found the superior rooms to be less of a good value, the overall perception remains positive, affirming the hotel's balanced approach to its historic features and modern necessities.
For travelers looking for affordable and reliable accommodations in Lucerne, Hotel Anker Luzern stands out as a fair choice, providing essential services and clean facilities without any unnecessary frills.
Rooms with Jacuzzi / Hot-Tub
Guests have shared overwhelmingly positive feedback about the jacuzzi and hot tub facilities at Hotel Anker Luzern. Many remarked on the unforgettable experience of the rooftop hot tub, which offers a relaxing retreat with panoramic views of the city and mountains. Guests who stayed in the tower suite particularly enjoyed the rooftop terrace and private jacuzzi, finding it a delightful surprise. Some reviews specifically praised the wonderful jacuzzi in Suite 601 and noted that the amenities were just as described with no complaints. Overall, the addition of a jacuzzi, whether in-room or on the rooftop, made for a memorable and highly satisfying stay.
Business
Hotel Anker Luzern presents itself as a fitting choice for business travelers, offering several amenities beneficial for work-related needs. The facilities are up-to-date and though the hotel lacks a dedicated business center, it compensates with a small business meeting room.
Connectivity is reliable thanks to good Wi-Fi and ample plug points, ensuring guests can stay productive. Additionally, the workspace provided in rooms is conducive to getting work done effectively.
Guests frequently noting the hotel's suitability for business trips appreciate the great service and food. Another highlighted feature is the parking partnership, available at a rate of 15 francs.
Staff at Hotel Anker Luzern are recognized for being particularly helpful and attentive, frequently checking on details, services and any potential shortcomings to ensure a comfortable stay.
However, potential business travelers should note that rooms do not feature a mini freezer, which might be a consideration depending on the length and nature of the stay. The hotel's tranquil setting proves to be a significant positive, providing a peaceful environment for work.
Accessible
Hotel Anker Luzern offers a prime location with easy access to the train station and public transport, making it highly convenient for guests. The ambiance combines old-world charm with modern additions, providing a beautiful and clean environment. Rooms and bathrooms are spacious, catering well to children and those seeking a well-designed, accessible space.
However, the hotel falls short in terms of accessibility for wheelchair users. Reviews indicate that the building is not fully wheelchair accessible with limited elevator access and other essential accessibility features needing improvement. The absence of a refrigerator and some other accessibility amenities were also noted, but overall, the hotel remains a viable option for those without specific mobility needs, thanks to its centralized location and ease of check-in.
Honeymoon
Hotel Anker Luzern emerges as an excellent choice for honeymooners, offering a blend of romance and superb service. The hotel goes the extra mile to make honeymoon trips memorable by upgrading couples to junior suites and tastefully decorating the rooms with swan-shaped towels and roses, creating a charming and romantic ambiance. Many couples have praised the hotel's staff for their exceptional effort in making their stay special, providing ample advice to enhance the honeymoon experience.
The facilities and amenities ensure an ideal romantic getaway with features like rooms designed for romance and the option to enjoy serene moments seated on the balcony. The hotel's strategic location in the city also adds to its allure for honeymooners, positioning it as a top destination for those celebrating their special occasions. Several reviews highlight the overall excellence of Hotel Anker Luzern, solidifying its reputation as a perfect haven for a honeymoon retreat.
Dog Friendly
Hotel Anker Luzern is often praised for being a dog-friendly destination. Dogs are warmly welcomed, though there is an additional fee for their stay. Guests have highlighted the hotel's pleasant atmosphere for dogs with specific mentions of a nice terrace that caters well to canine companions. The hotel's environment and treatment of dogs have left many guests satisfied, making it an enjoyable stay for both pets and their owners. Additionally, the staff is noted for their accommodating attitude, ensuring a comfortable experience for all family members, including those on four legs.
No, Hotel Anker Luzern doesn't have any pool.
No, a spa isn't available at Hotel Anker Luzern.
Yes, Hotel Anker Luzern welcomes dogs.
No, parking facilities aren't available at Hotel Anker Luzern.