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Summary of reviewsHotel Caravelas in Madalena is an excellent choice for travelers, particularly those with ferry plans, due to its strategic location directly across from the ferry terminal and close to restaurants, the harbor and the city center. Its proximity to the port and pier and connectivity to the airport ensures unparalleled convenience. The hotel offers comfortable accommodations with notable amenities, including a spacious and pleasant pool and its location further enhances its appeal.
The breakfast experience at Hotel Caravelas is well-praised for its extensive variety and quality. Guests frequently highlight the breakfast as excellent with a wide range of products including local specialties, fresh foods and an efficient pancake machine. The pleasant views of the pool from the breakfast area and the thoughtful addition of daily chocolates elevate the dining experience. This diversity and abundance make breakfast a significant plus.
Rooms at Hotel Caravelas are often praised for their spaciousness, cleanliness and comfort, featuring large beds and well-maintained bathrooms. Many rooms come with balconies or terraces offering views of the sea or the pool, adding to the enjoyment. While some mention the rooms appearing a bit dated or occasional odors of mold, the general feedback highlights the functional, tidy and enjoyable nature of the accommodations.
Cleanliness is a standout attribute at Hotel Caravelas with guests consistently noting the immaculate conditions throughout the hotel, from the rooms to the pool area. The everyday cleaning service and well-stocked amenities contribute to a comfortable and pleasant stay.
The staff at Hotel Caravelas generally receive positive recognition for their friendliness, helpfulness and professionalism. While there are some mentions of staff members who appeared inexperienced or uninterested, the overall sentiment is one of appreciation for their efforts and welcoming demeanor.
The pool is a notable feature, appreciated for its size, cleanliness and the beautiful view of Faial. Guests find it a pleasant and uncrowded space with the saltwater aspect being an added perk.
Parking options are another convenience with free parking spaces available both inside and outside the property. The hotel offers protected and partially covered areas, along with a parking lot at the ferry terminal, catering to a variety of needs.
While the Wi-Fi experience is mixed with some guests reporting excellent connectivity and others facing challenges, the general observation is that the service could be improved. Similarly, feedback about the hotel’s beds is varied; many guests commend the comfortable and spacious beds, although some find the mattresses too firm.
Overall, Hotel Caravelas stands out for its prime location, excellent breakfast offerings, clean and comfortable rooms and friendly service, making it a top choice for visitors to Madalena. Show more
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Categories
Hotel near Vineyards
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Double RoomFeaturing a balcony this room has air conditioning. It also has flat-screen satellite TV, a desk and a minibar.
Junior SuiteThis suite features a seating area and panoramic views of the ocean.
About Hotel Caravelas
License: 7103/RNET
Guest Reviews
7.9
Good
Location
Hotel Caravelas boasts an exceptional location in Madalena, making it a prime choice for travelers, particularly those with ferry plans. Positioned directly across from the ferry terminal, this hotel offers superb convenience for catching ferry departures and its proximity to the port and pier underscores its strategic placement. Guests appreciate its central setting, which puts restaurants, the harbor and the city center within easy walking distance. The location also ensures excellent connectivity to the airport.
The hotel itself complements its prime location with comfortable accommodations and notable amenities, including a pleasant and spacious pool. The combination of beautiful, clean rooms and a central spot facing the port makes for a comfortable and practical stay. Despite occasional noise from nearby areas, the overall positive feedback highlights the location, convenience, hospitality and good breakfast offerings as key strengths. The central and convenient placement of Hotel Caravelas establishes it as an excellent option for visitors to Madalena.
Breakfast
Hotel Caravelas offers a well-praised breakfast experience that stands out with its extensive options and quality. Guests frequently highlight the breakfast as excellent with a wide variety of products and impressive quality. The buffet includes a notable selection of cheeses, fresh and flavorful foods and regional specialties, including local cakes and an efficient pancake machine. Many reviews appreciate the abundance of options available, catering to different tastes with both sweet and savory items.
Guests enjoy the breakfast setting, often mentioning the pleasant views of the pool and the convenience of extended breakfast hours. There is also appreciation for the daily chocolates left on the bed, adding a special touch to their stay. The breakfast consistently meets and often exceeds expectations for a 4-star hotel, offering genuine and tasty options that leave visitors satisfied.
Though there are a few remarks about the breakfast being just okay or mediocre and some comments about the quality not being exceptional, the overall sentiment leans heavily towards a positive and satisfying experience. For guests staying at Hotel Caravelas, the diverse and plentiful breakfast offerings are a significant plus.
Rooms
Hotel Caravelas rooms have received mixed reviews with a focus on the positive aspects often highlighted. Guests frequently praised the spaciousness and cleanliness of the rooms, noting that they are both comfortable and well-equipped. Several reviews appreciated the large and comfortable beds, although a few found the mattresses to be a bit firm.
Reviewers often mentioned the nice and clean bathrooms with some pointing out charming little details. Most rooms come with balconies or terraces, many offering lovely views of the sea or the pool, adding to the overall enjoyment of the stay. The hotel’s excellent breakfast selection also garnered positive remarks.
Despite these strengths, some guests felt the rooms looked a bit dated and commented on less pleasant aspects, such as occasional mold smells or signs of aging facilities. However, the functional and tidy nature of the rooms, combined with their spaciousness and comfort, made for a generally pleasant stay for most visitors.
Beds
Guests at Hotel Caravelas have shared a range of feedback regarding the hotel's beds. Many found the bedding to be very good, highlighting the presence of two very comfortable giant beds. Several reviews praised the comfortable and spacious beds, describing the accommodations as nice and roomy overall. Positive mentions also included a great bed and the combination of a good bed and bathroom.
However, some guests noted that the mattresses were quite hard with some describing them as hard as rocks and not very comfortable. Issues with firmness and lumpy pillows were pointed out as well. Despite a few reviews mentioning beds that were not comfortable and mattresses too hard, the general consensus leans towards an overall comfortable experience with spacious and nice rooms to enhance the stay.
Cleanliness
Hotel Caravelas is widely praised for its impressive cleanliness and comfortable amenities. Guests have consistently mentioned the hotel's well-maintained facilities and spotless environment. The rooms are not only clean but also beautifully furnished and welcoming, contributing to a pleasant stay. Visitors have appreciated the everyday cleaning service, including the timely changing of towels and well-stocked toiletries. The hotel’s four-star rating is reflected in its immaculate conditions, from the rooms to the bathrooms and even extending to the swimming pool, which many describe as clean and pleasant. Overall, Hotel Caravelas offers a clean, comfortable and well-located retreat for travelers, ensuring a restful and enjoyable experience.
Staff
Hotel Caravelas has received mixed feedback regarding its staff, but an evident highlight is their frequent recognition for friendliness and helpfulness. Many guests noted that the staff members are kind, attentive and knowledgeable, often going above and beyond to ensure a pleasant stay. The front desk, in particular, is frequently commended for being helpful and professional. Guests frequently mention that the staff is approachable, willing to assist with various needs and generally creates a welcoming atmosphere.
However, there are areas for improvement as some visitors reported experiences with staff who appeared inexperienced, uninterested or not particularly warm. Instances of arrogance or a lack of friendliness, particularly at the reception and during breakfast service, have also been mentioned. Despite these occasional lapses, the overall impression leans towards a positive acknowledgment of the staff's efforts to provide friendly and efficient service.
Wi-Fi
The Wi-Fi experience at Hotel Caravelas has received mixed feedback from guests. Some found the Wi-Fi to be well-functioning and working perfectly, while others encountered significant issues. Many guests reported that the Wi-Fi was either non-existent in their rooms or of very poor quality, frequently dropping out and difficult to connect to. The availability of Wi-Fi throughout the hotel appears to be inconsistent with certain areas lacking a stable connection. While a few guests had no issues with the internet, many others found the hotel’s Wi-Fi to be subpar.
Pool
The pool at Hotel Caravelas is a notable feature, frequently praised for its size and maintenance. Guests appreciate its cleanliness and pleasant atmosphere, highlighting it as a sunny, large space that is never overcrowded. Many mention the lovely view of Faial from the pool area, enhancing the overall experience. The saltwater aspect of the pool is also appreciated by visitors. Despite one comment noting it was grimy, the majority of reviews emphasize a clean, well-maintained environment set in a great location.
Parking
Hotel Caravelas offers a variety of convenient parking options for its guests. Visitors can take advantage of free parking spaces both inside and outside the property. There are also protected and partially covered parking areas available. For those arriving by ferry, there is a parking lot located right at the ferry terminal. While several guests appreciate the on-site parking amenities, a few noted that finding a free parking space can occasionally be challenging. Nevertheless, the hotel's comprehensive parking facilities cater well to different needs and preferences.
Yes, Hotel Caravelas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Caravelas.
No, Hotel Caravelas doesn't allow dogs.
Yes, parking facilities are available at Hotel Caravelas.