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Summary of reviewsThe Ramee Grand Hotel And Spa in Manama, specifically in the bustling Seef district, is lauded for its prime location with easy access to shopping malls, restaurants, cafes and major highways, making it an ideal choice for both leisure and business travelers. Guests appreciate the convenience and comfort offered by the hotel's well-maintained facilities, spacious rooms and exceptional views. The atmosphere is lively and vibrant, contributing to an enjoyable overall experience.
Despite mixed reviews on breakfast, some guests find the offerings delicious and varied, especially appreciating items like kabsa and vegetarian options provided by attentive staff. However, there's room for improvement in variety, especially for European and Arab tastes. Similarly, dinner receives commendations for cleanliness and taste but suffers from inconsistencies in food quality and temperature.
Rooms are highlighted for their spaciousness and comfort, featuring large beds, beautiful designs and plenty of daylight through large windows. However, cleanliness issues, maintenance concerns and older furniture diminish the experience for some. The spacious accommodation remains a strong positive despite these drawbacks.
The staff's service quality varies with some employees earning praise for their helpfulness and professionalism, while others are criticized for being uncooperative and slow in response times. Notably, specific staff members like Amima, Aisha, Farah, Puja and Asma are recognized for their outstanding service.
Guests frequently report issues with the hotel's Wi-Fi, citing weak connections and frequent disconnections, which can be particularly problematic for those needing reliable internet access.
The spa offers a luxurious and relaxing experience with guests appreciating its cleanliness, elegance and amenities like the jacuzzi. However, a few suggest improvements in creating a more tranquil atmosphere and addressing some maintenance issues.
The rooftop swimming pool, while offering good service and a comfortable lounging experience, suffers from cleanliness and maintenance problems, including cold water, broken stairs and algae. The pool's size and closure for maintenance also add to guest dissatisfaction.
Parking is a notable concern with a narrow entrance, limited spaces and cleanliness issues. Guests report long waits for valet services and general disorganization, further complicating their stay.
The family-friendliness of the hotel is questioned, as the presence of nightclubs and associated noise make it less suitable for families seeking a peaceful or conservative environment. Complaints about disruptive behavior and crowded surroundings contribute to this perception.
Beds receive mixed reviews; while many praise their comfort and elegance, issues with bed hygiene, worn-out pillows and broken beds are significant concerns. Ensuring consistent bed quality would enhance the overall guest experience.
In summary, Ramee Grand Hotel And Spa excels in location, room comfort and certain service aspects but faces challenges in cleanliness, meal consistency, Wi-Fi reliability, pool and parking maintenance and family accommodation, making it a mixed bag for potential visitors. Show more
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Categories
Hotel with All Inclusive Packages
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Two-Bedroom Ambassador SuiteThis air-conditioned suite offers a master bedroom with king bed and other bedroom with two single beds .Offering free Wi-Fi, this extra spacious, air-conditioned suite is furnished with a modern design. It includes a minibar, tea/coffee making facilities, dining area and living room with a flat-screen satellite TV. The private bathroom is fitted with a bath, walk-in shower and free toiletries .
Club Double RoomOffering free Wi-Fi, this spacious, air-conditioned room includes a minibar, flat-screen satellite TV, safe and tea/coffee making facilities. The private bathroom is fitted with a shower and free toiletries.
One-Bedroom Grand SuiteOffering free Wi-Fi, this spacious, air-conditioned suite is furnished with a modern design. It includes a minibar, tea/coffee making facilities, dining area and living room with a flat-screen satellite TV. The private bathroom is fitted with a bath, walk-in shower and free toiletries.
Premier Double RoomOffering free WiFi, this air-conditioned room includes a minibar, satellite TV, safe and tea/coffee making facilities. The private bathroom is fitted with a shower and free toiletries.
Deluxe King RoomOffering free WiFi, this spacious, air-conditioned room includes a minibar, flat-screen satellite TV, safe and tea/coffee making facilities. The private bathroom is fitted with a separate shower, bathtub and free toiletries.
Deluxe Twin RoomOffering free Wi-Fi, this air-conditioned room includes a minibar, flat-screen satellite TV, safe and tea/coffee making facilities. The private bathroom is fitted with a separate shower, bathtub and free toiletries.
Guest Reviews
6.9
Rated
Location
Ramee Grand Hotel and Spa boasts an enviable location in the heart of Manama, particularly in the vibrant Seef district. Guests find the hotel's proximity to key landmarks, malls, restaurants and cafes to be exceptionally convenient. With Al Seef Mall and City Center Mall within walking distance, shopping enthusiasts have plenty of options right at their doorstep. The hotel is also lauded for its accessibility to popular tourist attractions and other essential services, making it an ideal choice for both leisure and business travelers.
The surroundings of the hotel offer a mix of lovely cafes and restaurants, providing guests with a variety of dining experiences just a stone's throw away. The strategic location ensures that visitors are close to the main highways, which makes navigating the city a breeze. Though the bustling area can become crowded, especially during weekends, it nonetheless adds to the lively atmosphere that many guests appreciate.
In addition to its prime location, the hotel is recognized for its cleanliness, spacious rooms and exceptional views. The combination of its well-maintained facilities and easy access to the city's key points of interest makes Ramee Grand Hotel and Spa a compelling option for visitors seeking comfort and convenience in Manama. Despite minor issues with traffic and occasional noise, the overall location remains a significant highlight of the stay with many guests specifically praising the seamless check-in and check-out processes, as well as the helpful behavior of the staff.
Breakfast
Ramee Grand Hotel And Spa's breakfast offerings garner mixed reviews from guests. While some praise the breakfast for being nice, excellent and delicious with a variety of food options, others feel that it lacks variety, especially for European and Arab guests. The quality of food receives commendation in certain aspects, such as nice kabsa and vegetarian options provided by attentive staff.
Several guests mention that the breakfast has room for improvement, suggesting a need for richer, more varied options, especially in terms of sweets and other breakfast items. There are remarks concerning the limited choices and lack of hot food with some finding the breakfast to be less than normal or very poor. The use of paper cups for coffee instead of ceramic ones also left some guests dissatisfied.
Overall, while there are positive aspects to the breakfast experience at Ramee Grand Hotel And Spa, there are notable areas where guests feel enhancements could significantly improve their start to the day.
Dinner
Dinner at Ramee Grand Hotel and Spa has garnered mixed reviews from guests. While some guests have found the food to be clean, tasty and commendable, others have expressed dissatisfaction with the quality, taste and temperature of the meals. There are mentions of good service from the chef, but complaints about the food being microwaved and not uniformly hot have been noted. Additionally, issues with certain food items not being available and the overall dining prices being considered overpriced were expressed. Guests have highlighted that there is room for improvement in the consistency and quality of the meals served.
Rooms
The Ramee Grand Hotel And Spa boasts impressively spacious rooms with commendable views. Room sizes are noted to be excellent, providing a comfortable stay with large, high-quality beds and substantial bathrooms. Guests often mention the soothing room colors and beautiful room designs, despite some older furniture and occasional maintenance issues. Most rooms are described as clean and tidy, equipped with large windows that allow plenty of sunlight, creating a bright and welcoming atmosphere.
However, the hotel does have areas needing improvement. Cleanliness has been a recurring concern for many guests with some rooms reportedly not clean upon arrival and instances of unpleasant odors. Issues such as old and worn-out furniture, dim lighting and lack of soundproofing have been pointed out. Maintenance problems, including non-functional showers and broken room amenities, also detract from the overall experience.
Despite these downsides, the hotel's spaciousness and comfort remain strong positives, often highlighted by guests who appreciate the large room areas and beautiful room views. The service quality, while generally good, can be inconsistent with slow room cleaning and delayed service responses at times.
In summary, while the Ramee Grand Hotel And Spa excels in room size and comfort, it faces challenges in maintaining consistent cleanliness and modern facilities. These aspects might influence one's overall experience, making it a mixed bag in terms of accommodation.
Beds
Ramee Grand Hotel And Spa offers mixed reviews when it comes to the quality of their beds. On the positive side, many guests have praised the comfort of the beds, describing them as comfortable and elegant with some even noting the very good pillows and comfortable mattresses. The rooms are generally spacious with king-size beds and big bathrooms contributing to a good overall experience.
However, there are significant concerns to be aware of. Several reviews point out issues with bed hygiene, including dirty sheets, stained linens and inconsistent bed maintenance. Some guests mentioned encountering worn-out pillows, protruding bed corners that caused injuries and mattresses that were either uncomfortable or misshapen. Additionally, negative comments about the smell of the bedding and the presence of broken beds marred what could have been a more uniformly positive assessment.
In summary, while the comfort of the beds at Ramee Grand Hotel And Spa is noted by many, potential guests should also be prepared for possible issues relating to cleanliness and maintenance.
Cleanliness
The cleanliness of Ramee Grand Hotel And Spa in Manama is a point of contention among its guests. While some reviews highlight clean and comfortable rooms, many others present a contrasting view. The hotel's advantageous location earns consistent praise; however, the cleanliness, particularly in rooms and bathrooms, has received significant criticism. Issues such as dirty carpets, worn-out furniture, smelly bed sheets, stained towels and poor maintenance are recurrent themes. Some rooms apparently exude an unpleasant odor due to poor ventilation and instances of water leakage from showers have been noted. Despite efforts in certain areas to maintain good cleanliness, such as in some rooms and the spa, the general consensus is that the hotel's overall cleanliness does not meet the standards expected of a high-class establishment. It is also mentioned that cleaning services and room service can be delayed, exacerbating guest dissatisfaction.
Staff
The reviews for the staff at Ramee Grand Hotel And Spa are a mix of positive and negative experiences. On the positive side, several guests praised specific employees such as Amima, Aisha, Farah, Puja and Asma for being helpful, friendly and responsive. Receptionist AICHA and Ms. Nada received multiple acknowledgments for their excellent service. Guests appreciated the courteous and respectful attitude of most staff members and noted their cooperation and attentiveness.
However, there were numerous mentions of rude, unprofessional and uncooperative staff, particularly at the reception. Many guests reported slow and poor service with some experiencing significant delays during check-in and a lack of responsiveness to phone calls or service requests. There were also complaints about room service staff entering rooms without permission, poor cleanliness and the overall attitude and management of the staff being inadequate.
In conclusion, while some staff members at Ramee Grand Hotel And Spa receive high marks for their service and professionalism, the overall guest experience is marred by reports of inefficiency, unprofessional behavior and a lack of proper management in handling guest needs and requests.
Wi-Fi
Guests at Ramee Grand Hotel And Spa consistently reported issues with the hotel's Wi-Fi service. Many reviews noted that the internet connection was weak and inconsistent with some guests specifically mentioning difficulties accessing Wi-Fi in their rooms, particularly on higher floors or certain areas like the living room. Several visitors experienced frequent disconnections, making it challenging to stay connected for any substantial period. While a few mentioned the internet was fine, the overwhelming sentiment indicated significant room for improvement in the quality and reliability of the hotel's Wi-Fi services. For those requiring stable internet connectivity during their stay, this may be a notable concern. Overall, the hotel's Wi-Fi performance has not met the expectations of many guests.
Spa
The Ramee Grand Hotel and Spa boasts a luxurious spa experience, characterized by its clean and beautiful facilities. Guests frequently highlight the spa's ability to help them relax and praise the addition of a jacuzzi, which adds to the serene and opulent ambiance. The spa's cleanliness and elegance are consistently noted, contributing to a positive overall impression for many visitors.
However, some guests have pointed out areas in need of improvement. Issues such as the absence of pre-massage health questionnaires, non-specific massage beds and a lack of relaxing atmosphere elements like special aromas or lighting have been mentioned. Additionally, a few guests have reported practical concerns, including malfunctioning equipment and maintenance issues, such as a broken door and a noisy spa tube.
Despite these drawbacks, the luxurious and clean environment, coupled with the relaxing treatments, makes the spa at Ramee Grand Hotel and Spa a noteworthy part of the guest experience.
Pool
Despite its prime rooftop location, the swimming pool at Ramee Grand Hotel And Spa has received mixed reviews. On the positive side, some guests find the pool clean, comfortable and excellent with good service provided in the pool area. However, there are several reports indicating areas for improvement. Many visitors noted that the pool is often dirty with poor maintenance, including broken stairs and algae on the sides. Some mentioned that the water is cold and that cleaning schedules were inconvenient, making the pool unusable in the mornings. Additionally, the pool was found to be small and occasionally closed due to maintenance issues. While the potential for an enjoyable experience exists, consistent upkeep and improved management are necessary to enhance the overall experience.
Parking
The parking situation at Ramee Grand Hotel And Spa has been a point of concern for many guests. The entrance to the parking lot is narrow, making it difficult to navigate, especially for larger vehicles. There are limited parking spaces and finding a spot can be challenging due to congestion and a lack of designated areas. The available spots are often very tight, not clean and in need of maintenance.
Guests have reported that the car park services require significant improvement with some noting long wait times for valet services and unresponsive staff. The underground parking, while available, is not always sufficient for the hotel's capacity. Some guests mentioned that valet services sometimes parked cars outside on the street, which raises concerns about security and convenience.
Overall, while parking is available at the hotel and there is a direct elevator to the rooms from the parking area, the general consensus is that the parking facilities are in need of better organization and cleaning.
Family
Ramee Grand Hotel and Spa has garnered mixed reviews when it comes to family-friendliness. A recurring sentiment among many guests is that the hotel is not suitable for families, particularly those with young children or those who are more conservative. The presence of nightclubs that operate until 6 AM and the overall noise from these venues have been highlighted as notable concerns. This atmosphere may cause discomfort for families, especially in the evening hours.
Although a few guests pointed out that parking was provided for families and some identified it as a great place for families, the predominant feedback suggests otherwise. Specific incidents, like disruptive behavior by restaurant staff, have also contributed to the perception that the hotel is not ideal for family stays. The hotel's location in a crowded area and late-night activities further support the sentiment that it is not an optimal choice for those seeking a tranquil family vacation.
In summary, based on guest experiences, Ramee Grand Hotel and Spa may not be the best option for families, especially those seeking a peaceful and conservative environment.
5 Star
Ramee Grand Hotel And Spa is described by guests as falling short of the expectations typically associated with a five-star rating. Multiple reviews point out that the hotel's facilities and overall service do not meet the high standards synonymous with other five-star establishments. Concerns were raised about the quality and luxury of the rooms with some guests noting that the hotel appears old and dilapidated. The cleanliness and location do receive positive remarks, suggesting some areas do align with a five-star experience. However, the hotel's buffet and general services were frequently critiqued as being modest and subpar for a hotel of this purported caliber. The employees were also described as uncooperative. Overall, guests conveyed that while the hotel might have the potential to be a five-star establishment, it currently does not meet the necessary standards, meriting a lower rating in practice.
Business
Ramee Grand Hotel And Spa proves to be a suitable choice for business travelers, especially those frequently visiting the area. Its amenities cater well to professionals, featuring a business center and office facilities that make conducting work seamless. The hotel is particularly noted for its suitability for business meetings, providing ample space and an environment conducive to productivity. Guests appreciate the hotel's proximity to downtown, which adds convenience for business-related activities. While the room size is commendable, some have noted a tendency for slow room service, which could be a minor inconvenience for busy professionals. Overall, the hotel's facilities and strategic location make it a practical option for business stays.
Luxury
Ramee Grand Hotel And Spa offers an undeniably luxurious experience, attracting guests with its proximity to upscale malls and a variety of fine dining options. Easily accessible to Al Seef Mall, the hotel is strategically located for those who wish to indulge in luxurious shopping and gourmet meals. The hotel itself exudes comfort and luxury, reflected in its stylish decorations and clean, high-quality furnishings. Guests consistently praise the amazing and respectful staff, who provide a level of service that can be described as classy and attentive. Amidst a competitive market, the hotel stands out by offering an excellent level of luxury at competitive prices, ensuring a great value for a five-star experience. Though some reviews have noted discrepancies in room standards, overall, the hotel is described as a decent and quality option for a luxurious stay.
Yes, Ramee Grand Hotel And Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Ramee Grand Hotel And Spa.
No, Ramee Grand Hotel And Spa doesn't allow dogs.
Yes, parking facilities are available at Ramee Grand Hotel And Spa.