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Barceló Palmeraie Oasis Resort

Marrakech , Km 6 Route De Fès Bp 658 (Show on Map)

7.7

Good

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Summary of reviewsBarceló Palmeraie Oasis Resort, located in a serene palm grove on the outskirts of Marrakech, is lauded for its tranquil and picturesque environment, making it ideal for relaxation and family time. The hotel's beautiful setting, abundant greenery and meticulously cared-for gardens create a peaceful haven away from the city's hustle and bustle. While it is somewhat distant from the city center—about a 20-minute taxi ride—the hotel addresses this with a convenient free shuttle service.

The breakfast experience at Barceló Palmeraie Oasis Resort is highly praised for its variety and quality. Guests appreciate the diverse and fresh offerings, including Moroccan specialties, which make for an enjoyable start to the day. Dinner also receives positive feedback, especially for its flavorful Moroccan and European dishes, though some guests suggest more variety and improved evening entertainment.

Rooms at the hotel are generally spacious, clean and comfortable, offering modern design and pleasant views. However, there are occasional reports of maintenance issues and inconsistencies in cleanliness. Despite this, many guests highlight the comfortable bedding and overall restful experience.

The cleanliness of the hotel is another strong point with well-maintained pools, rooms and common areas frequently mentioned. However, some areas, such as room floors and showers, could benefit from more attention.

The staff at Barceló Palmeraie Oasis Resort are repeatedly commended for their exceptional service and friendliness. Guests note that the staff are welcoming, attentive and efficient, contributing significantly to a positive stay.

On-site amenities include several impressive pools, a well-received spa and decent tennis facilities. The hotel's pools, particularly the Zen pool and the heated options, are popular for their cleanliness and tranquility. The spa offers excellent services with skilled staff, enhancing guests' relaxation experiences.

However, the gym lacks in size, equipment and maintenance, falling short of guest expectations. The Wi-Fi is described as fast and reliable by some, but inconsistent by others. Parking is adequate but located a bit far from the rooms with shuttle services mitigating this inconvenience.

The hotel is especially recommended for families, thanks to its family-friendly environment and numerous child-oriented activities. The kids club and family pools receive high praise for keeping children entertained and safe.

In summary, Barceló Palmeraie Oasis Resort is well-regarded for its tranquil setting, excellent breakfast, friendly staff and family-friendly facilities, despite minor areas needing improvement such as room maintenance and gym amenities.
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Room Types

Deluxe Double or Twin Room Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room provides a TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker.

Premium room 2 adults + 1 child Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin/double room offers a TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.

Premium room 2 adults + 2 children Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a TV with satellite channels. The unit offers 3 beds.

Premium room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with satellite channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 2 beds.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has tiled floors, a seating area with a TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.

Junior Suite with Garden View The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has tiled floors, a seating area with a TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Junior Suite with Balcony The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has tiled floors, a seating area with a TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.

About Barceló Palmeraie Oasis Resort

License: 40000HC1908

Guest Reviews

7.7

Good

Location

Barceló Palmeraie Oasis Resort, situated on the outskirts of Marrakech, is praised for its serene and tranquil environment, ideal for relaxation and family time. The hotel’s placement in the heart of a lush, well-maintained palm grove provides a picturesque escape from the hustle and bustle of city life. Guests appreciate the beautiful setting, abundant greenery and meticulously cared-for gardens, creating a peaceful haven.

While the location offers a quiet retreat, it is worth noting that the hotel is somewhat distant from the lively city center and popular attractions of Marrakech—approximately a 20-minute taxi ride. However, convenience is addressed with the free shuttle service running throughout the day, allowing guests to seamlessly travel to and from the downtown area.

The resort's remote position ensures a calm and secluded atmosphere, perfect for those seeking tranquility over city exploration. The resort itself features excellent facilities, including an infinity pool, inviting green spaces and high standards of cleanliness. Though some may find the distance to the city center slightly inconvenient, the quiet, scenic surroundings and the overall setting of Barceló Palmeraie Oasis Resort are well-regarded by visitors looking to unwind and enjoy a peaceful Moroccan retreat.

Breakfast

Barceló Palmeraie Oasis Resort in Marrakech receives glowing reviews for its breakfast experience. Guests frequently describe the breakfast as awesome, excellent and delicious, emphasizing its varied and high-quality offerings. The self-service buffet features a wide range of choices with many praising the abundance and diversity available each morning. Moroccan specialties and freshly prepared dishes add to the appeal.

The breakfast is generally hearty and plentiful, catering to different tastes with items such as fresh fruits, pancakes and a selection of eggs, albeit with occasional longer wait times for made-to-order options. The buffet setup ensures there's something for everyone, even though a few guests reported it being somewhat repetitive. Despite this, the quality and variety are often highlighted as standout features.

The organization of the breakfast service garners positive remarks with the exception of occasional issues with restocking and service speed. Some guests note that breakfast can be busy, leading to delays in the replenishment of certain items and preparation times.

Overall, Barceló Palmeraie Oasis Resort’s breakfast is highly praised for its variety, quality and the sheer range of options available, making it a highlight of the guest experience at the hotel.

Dinner

Barceló Palmeraie Oasis Resort offers a dinner experience that is predominantly positive, featuring a well-diversified and delicious buffet. Diners can expect a variety of dishes, including Moroccan and European options with particular praise for the tagines and other local specialties. The quality of the food is often highlighted as excellent with fresh products and delicious flavors consistently mentioned.

Moreover, the evening entertainment receives mixed reviews with some guests enjoying the performances by talented singers, while others find it lacking or repetitive. The service provided by the restaurant staff is generally described as impeccable with employees demonstrating kindness and professionalism.

However, a few areas need improvement. Some guests report limited options at the buffet, repetitive meals and occasional issues with organization. Dish availability can sometimes be a problem and there are complaints about the extras, like water, which are not included in the dinner price and can add up quickly.

Overall, while the dining experience at Barceló Palmeraie Oasis Resort is largely enjoyable, there are suggestions for better evening entertainment and more variety in food options to elevate the experience further.

Rooms

Barceló Palmeraie Oasis Resort stands out with a mix of impressive and not-so-great aspects when it comes to the rooms. On the positive side, many guests have found the rooms to be spacious, clean and comfortable, often highlighting the modern design and the pleasant views of the palm trees and surrounding greenery. The hotel offers functional, newly renovated rooms that are well-equipped for a relaxing stay. The bedding was frequently mentioned as comfortable, contributing to an overall restful experience.

However, there are consistent remarks about the smaller size of some rooms, which many guests felt were not fitting for a 5-star hotel, especially when accommodating families. Several reviews pointed out maintenance issues, such as outdated decor, plumbing problems and incomplete bathroom accessories. Some travelers also encountered issues with cleanliness and unpleasant odors.

Overall, the hotel seems to strive in providing a comfortable and visually appealing stay, but the experience can greatly vary depending on the specific room and its maintenance. When booking, it's advisable to inquire about room specifications and recent renovations to ensure a pleasant visit.

Beds

Barceló Palmeraie Oasis Resort is a hotel that guests frequently praise for its comfortable and high-quality beds. The majority of reviews highlight the excellent bedding with many guests mentioning the comfort of the mattresses and pillows. Rooms are described as comfortable overall with clean and well-maintained bedding. King-size beds around the pool add an extra touch of luxury for those looking for a relaxing stay.

However, not all feedback about the beds is positive. Some guests experienced discomfort due to hard or spring mattresses and there were occasional reports of back pain. A few reviews noted that the bedding was not up to a 5-star standard and some guests found the amenities lacking, such as missing large shower towels and no sheets. Despite these occasional issues, the general sentiment around the beds at Barceló Palmeraie Oasis Resort is predominantly favorable with many guests finding them to be a highlight of their stay.

Cleanliness

Barceló Palmeraie Oasis Resort generally receives praise for its cleanliness with many guests noting the clean and well-maintained rooms and facilities. Visitors frequently commend the hotel for being clean with specific references to clean pools, rooms and common areas. The gardens are also highlighted as well-maintained and adding to the overall pleasant atmosphere of the establishment. Additionally, daily cleaning routines are appreciated for their efficiency and effectiveness.

However, some guests have reported inconsistencies in the level of cleanliness. Certain areas, particularly room floors and showers, were occasionally noted as not being cleaned to satisfaction. Issues such as dirty tablecloths in the restaurant, the presence of sauce stains and poorly cleaned bathrooms were mentioned, indicating room for improvement. Some reviews mentioned minimal cleanliness and a need for refurbishing specific parts of the hotel.

Overall, while the majority of feedback highlights a very clean and well-kept environment, attention to detail in certain areas is necessary to enhance the experience for all guests.

Staff

The staff at Barceló Palmeraie Oasis Resort has earned significant praise from guests for their exceptional service and friendliness. Many reviews highlight that the staff is very nice, welcoming and always smiling. Guests consistently describe the staff as attentive, courteous and accommodating with special mentions for individuals like Mustapha at the front desk and the Guest Experience Manager Maha Abdelfattah for their exemplary service.

The professionalism of the staff is another recurring theme with many guests noting their kindness and efficiency. This dedication to service is evident across different areas of the hotel, including the reception, restaurants, pool and spa. The housekeeping and entertainment teams also receive positive feedback for their helpfulness and friendly demeanor.

While the majority of the reviews are overwhelmingly positive, a few guests did mention slower service at times and a couple of not-so-friendly interactions. Nonetheless, the overall impression is that of a warm and hospitable environment with staff members going out of their way to ensure guests have a pleasant stay.

The welcoming atmosphere is further amplified by the team's readiness to assist with any requests and their proactive approach to making guests feel at home. From the cheerful receptionists to the attentive waitstaff, Barceló Palmeraie Oasis Resort’s personnel seem committed to maintaining high standards of customer service, ensuring that visitors have a comfortable and memorable experience.

Wi-Fi

The Wi-Fi at Barceló Palmeraie Oasis Resort receives mixed reviews. On the positive side, guests have noted that the hotel offers high-speed internet which is available throughout the property. The connection has been described as very reliable and fast with some even praising it as perfect and responsive. However, there are also reports of the Wi-Fi being slow and unreliable at times with some guests experiencing spotty and weak signals, especially in certain areas or rooms. While the working Wi-Fi can be an advantage for some, others have found it to be inconsistent with limited connectivity.

Spa

Barceló Palmeraie Oasis Resort boasts a highly praised spa, consistently highlighted for its excellent services and talented staff. Guests describe the spa as clean, beautiful and relaxing with many singling out the expertise of the masseuses and the effectiveness of the treatments. The facilities are well-received, contributing to the overall relaxation experience. Despite a minor maintenance issue with the fountain in the SPA FITNESS area, the positive attributes, including the notable Nuxe spa brand and the attentive, helpful staff, make it a standout feature of the hotel. The spa’s ability to cater to a diverse clientele, though sometimes prioritizing wealthy clients, does not detract from the consistent high quality of service enjoyed by many.

Gym

The fitness center at Barceló Palmeraie Oasis Resort has received several critiques from guests. Commonly mentioned is the gym's small size with many feeling that it could benefit from a larger space and additional equipment. Guests noted that the current equipment is outdated and sometimes non-functional, highlighting a need for maintenance and replacement. Another frequent observation is the gym's lack of amenities such as water bottles. Hygiene standards in the gym have also been questioned, pointing to a necessity for better cleanliness. Overall, while the hotel offers a fitness room, it seems that the gym does not meet guests' expectations and requires significant improvements.

Pool

Barceló Palmeraie Oasis Resort offers an impressive array of swimming options, featuring multiple pools tailored to different preferences. Guests particularly appreciate the separation between the adult-only and family pools, which ensures a peaceful environment for those seeking quiet relaxation. The Zen pool, designed for complete serenity, stands out for its design and tranquility.

The heated pools are a highlight, maintaining a comfortable temperature throughout the day, although a few guests mentioned they found the water slightly cold at times. The pool areas are well-maintained and clean, contributing to a pleasant swimming experience. While some reviews point out occasional issues with pool maintenance and the availability of sunbeds, the majority underline the pools as a defining feature of the hotel.

Families enjoy the designated children’s pool, which ensures a safe and fun environment for the little ones. Guests also praised the number and quality of sunbeds around the pools, which enhances the overall experience. However, the pool area can get crowded during weekends and renovations nearby might disturb the otherwise relaxing atmosphere.

In summary, Barceló Palmeraie Oasis Resort’s pools, including the family, adult-only and Zen options, are well-received for their cleanliness, size and the variety they offer to cater to different preferences.

Tennis

Barceló Palmeraie Oasis Resort offers tennis enthusiasts a pleasant experience with its well-regarded tennis courts. Guests have appreciated the overall quality of the courts, describing them as nice and great. While there is a minor note suggesting that the tennis rackets and balls could benefit from an update, visitors still find the tennis facilities to be decent and good. The availability of a tennis coach adds to the appeal for those looking to improve their game. The hotel also features other amenities such as a volleyball court and a children's pool, providing a well-rounded recreational experience.

Parking

Barceló Palmeraie Oasis Resort offers sufficient parking options for its guests, ensuring convenience during their stay. The ample parking space available caters to a variety of vehicles, although it is noted that the parking area is not covered and includes sections on the lawn. Guests mentioned that the parking lot is somewhat distant from the rooms, but the hotel compensates for this by providing shuttle services to drop guests off at the parking spot. Despite this minor inconvenience, the overall feedback on the parking facilities is positive with the hotel also receiving commendations for allowing guests to enjoy amenities like the pool even after checkout.

Family

Barceló Palmeraie Oasis Resort is an excellent destination for families looking to enjoy a memorable vacation together. The hotel is repeatedly praised for being family-friendly with numerous activities tailored specifically for children. The kids club stands out in many reviews with parents highlighting the friendly, attentive staff and the wide array of fun activities that keep children entertained. The animators are noted for their super caring nature, contributing to an incredible environment for the kids.

The hotel's layout supports family enjoyment with designated family areas at the pool and separate pools for children and adults. Lifeguards at the children's pool ensure added safety, allowing parents to relax while their little ones play.

Guests consistently describe the resort as ideal for a family trip with terms like family atmosphere, family-oriented and perfect for the family frequently mentioned. The amenities, such as family rooms and child-friendly food options, further enhance the comfort and convenience for families.

Despite minor issues like noise and the need for better organization of the activity schedule, the overwhelmingly positive feedback underscores Barceló Palmeraie Oasis Resort as a wonderful setting for a family vacation. Whether it's enjoying the kids club or relaxing by the pool, families can expect a fantastic experience geared towards creating lasting memories.

5 Star

Many guests have commented on the 5-star rating of Barceló Palmeraie Oasis Resort, expressing that it often falls short of this classification. Several reviewers noted that the hotel is not deserving of the 5-star label and that they experienced services and amenities more typical of a 3 or 4-star establishment. There were mentions of a lack of service and missing amenities that one would usually expect at a five-star hotel, leading to the conclusion that the hotel does not justify its premium pricing. However, some visitors did acknowledge the good quality of service for the price, suggesting that while the hotel may offer a pleasant experience, its 5-star rating should perhaps be reconsidered to align better with what is actually offered.

Business

Barceló Palmeraie Oasis Resort stands out as a serene and professional retreat ideal for business travelers. Its quiet location, yet close proximity to city attractions, provides a peaceful atmosphere conducive to work. The hotel features well-equipped meeting rooms and a business center, catering to the needs of corporate guests. The staff are noted for their professionalism, friendliness and willingness to assist, enhancing the overall experience. While the Wi-Fi can be unreliable, impacting some business activities, the hotel's overall ambiance and facilities make it a good option for business stays.

Children's Pool

Guests have praised Barceló Palmeraie Oasis Resort for its well-thought-out pool arrangements, including a separate pool specifically for children. Families highlight the kids' pool as clean and comfortable, ensuring a pleasant experience for the young ones. Additionally, there's a tranquil pool area for adults and families without children, providing a peaceful retreat. The children's pool is thoughtfully set apart from the main areas, contributing to a well-structured environment suitable for all guests.

Moreover, the hotel features an excellent kids' club, frequently described as a highlight of the stay. The kids club receives overwhelmingly positive feedback with parents noting its effectiveness in keeping children entertained. The presence of a farm designed for children also adds to the family-friendly ambiance of the resort. Overall, the facilities like the children's pool and kids club cater well to families, making Barceló Palmeraie Oasis Resort a commendable choice for those traveling with kids.

Outdoor Pool

The outdoor pool area at Barceló Palmeraie Oasis Resort garners positive reviews, highlighting its well-maintained and diverse options. Guests appreciate the clear distinction between pools designed for families and those designated for adults, ensuring a relaxing experience for all. The beautifully landscaped outdoor settings feature separate zones that cater to both adults and children, including a Zen pool and well-heated options. The hotel's extensive layout houses several clean and tidy pools, which are thoughtfully marked and accessible, contributing to an overall enjoyable stay.

Luxury

Barceló Palmeraie Oasis Resort is often described as a luxurious destination with guests frequently noting its luxurious comfort and well-appointed spaces. Many reviewers identify it as a five-star hotel, highlighting its high-quality infrastructure and luxury-level services. The hotel features a luxury restaurant that adds to the overall high-end experience. Despite its luxurious demeanor, some guests feel that the hotel falls short of true five-star standards, suggesting that it may be closer to a four-star rating. Additionally, comments about the hotel aging and the service not always meeting luxury expectations indicate areas for improvement. Nonetheless, it's considered a good choice for those seeking an upscale stay, even if its amenities and services occasionally fall short of the highest luxury benchmarks.

Yes, Barceló Palmeraie Oasis Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Barceló Palmeraie Oasis Resort.

Yes, Barceló Palmeraie Oasis Resort welcomes dogs.

Yes, parking facilities are available at Barceló Palmeraie Oasis Resort.

Yes, Barceló Palmeraie Oasis Resort has a gym.

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