Palm Oasis Maspalomas
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Summary of reviewsPalm Oasis Maspalomas is a serene hillside oasis providing a tranquil escape with exceptional accessibility. With panoramic views of Maspalomas' famous dunes and lush gardens dotted with palm trees, it offers an idyllic setting. The resort’s strategic location near the GC1 highway, ample parking, free shuttle service and an on-site taxi stand ensure ease of travel around Gran Canaria, making it perfect for exploration and relaxation away from the crowded tourist hubs.
Guests find the location ideal for unwinding while still having easy access to nearby supermarkets, shopping centers and dining options. Though some travelers note the distance to the beach and the difficulty of walking due to the heat, the resort’s convenient shuttle service and affordable taxi rides mitigate these concerns.
The breakfast experience is generally praised for its variety and abundance with fresh juices and changing daily options keeping things interesting. Minor criticisms include occasional mediocre quality, repetitive selections and issues with replenishment towards the end of service. Despite this, the breakfast buffet is considered a satisfying start to the day.
Dinner at Palm Oasis Maspalomas has mixed reviews, though many guests appreciate the delicious and high-quality food. The rich and extensive buffets, alongside à la carte options, cater to diverse tastes with themed dinners and fine dining presentations adding to the appeal. Some guests, however, find the buffet repetitive or comment on cold food, but overall, the dining experience is well-received.
Accommodations at the resort are spacious, clean and comfortable. Guests often mention the large apartments with terraces or balconies offering stunning views. Facilities include well-equipped kitchens, comfy beds and jacuzzis in some units. The beautiful gardens, heated pools and convenient access to amenities contribute to a relaxing atmosphere.
Cleanliness stands out as a significant highlight with both rooms and common areas meticulously maintained. Guests appreciate the thorough daily cleaning and the pristine condition of the pools and gardens, reflecting the hotel’s high standards of hygiene.
The staff receive widespread praise for their professionalism and friendliness, contributing significantly to a warm and welcoming atmosphere. The multilingual team, including standout individuals like Maria at reception and Julian at the pool café, ensure a pleasant stay with excellent service.
WiFi at the resort is generally good with many guests reporting strong connectivity in various areas. Some inconsistencies are noted, particularly around the pools, but overall, the Internet service meets most guests' needs.
The gym receives mixed reviews, noted for being functional but in need of updates. While some appreciate the free access and available equipment, others find the facilities basic and dated.
The pool facilities are a major attraction, frequently praised for their large size, cleanliness and heated options. Guests enjoy the beautiful landscaping, ample sunbeds and poolside amenities like a bar and restaurants. Minor issues with sunbed availability and cooler water temperatures are noted but do not significantly detract from the overall enjoyment.
Tennis facilities are well-maintained and available free of charge, adding to the resort’s appeal. The provision of equipment and availability of coaching further enhances the experience for tennis enthusiasts.
In summary, Palm Oasis Maspalomas is celebrated for its tranquil, beautiful setting, well-maintained accommodations, excellent staff and superb pool facilities, making it a favored choice for a relaxing and enjoyable getaway on Gran Canaria.
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Guests find the location ideal for unwinding while still having easy access to nearby supermarkets, shopping centers and dining options. Though some travelers note the distance to the beach and the difficulty of walking due to the heat, the resort’s convenient shuttle service and affordable taxi rides mitigate these concerns.
The breakfast experience is generally praised for its variety and abundance with fresh juices and changing daily options keeping things interesting. Minor criticisms include occasional mediocre quality, repetitive selections and issues with replenishment towards the end of service. Despite this, the breakfast buffet is considered a satisfying start to the day.
Dinner at Palm Oasis Maspalomas has mixed reviews, though many guests appreciate the delicious and high-quality food. The rich and extensive buffets, alongside à la carte options, cater to diverse tastes with themed dinners and fine dining presentations adding to the appeal. Some guests, however, find the buffet repetitive or comment on cold food, but overall, the dining experience is well-received.
Accommodations at the resort are spacious, clean and comfortable. Guests often mention the large apartments with terraces or balconies offering stunning views. Facilities include well-equipped kitchens, comfy beds and jacuzzis in some units. The beautiful gardens, heated pools and convenient access to amenities contribute to a relaxing atmosphere.
Cleanliness stands out as a significant highlight with both rooms and common areas meticulously maintained. Guests appreciate the thorough daily cleaning and the pristine condition of the pools and gardens, reflecting the hotel’s high standards of hygiene.
The staff receive widespread praise for their professionalism and friendliness, contributing significantly to a warm and welcoming atmosphere. The multilingual team, including standout individuals like Maria at reception and Julian at the pool café, ensure a pleasant stay with excellent service.
WiFi at the resort is generally good with many guests reporting strong connectivity in various areas. Some inconsistencies are noted, particularly around the pools, but overall, the Internet service meets most guests' needs.
The gym receives mixed reviews, noted for being functional but in need of updates. While some appreciate the free access and available equipment, others find the facilities basic and dated.
The pool facilities are a major attraction, frequently praised for their large size, cleanliness and heated options. Guests enjoy the beautiful landscaping, ample sunbeds and poolside amenities like a bar and restaurants. Minor issues with sunbed availability and cooler water temperatures are noted but do not significantly detract from the overall enjoyment.
Tennis facilities are well-maintained and available free of charge, adding to the resort’s appeal. The provision of equipment and availability of coaching further enhances the experience for tennis enthusiasts.
In summary, Palm Oasis Maspalomas is celebrated for its tranquil, beautiful setting, well-maintained accommodations, excellent staff and superb pool facilities, making it a favored choice for a relaxing and enjoyable getaway on Gran Canaria.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Number of all tennis courts 1
Answers last updated by Palm Oasis Maspalomas
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled on a serene hillside above Maspalomas, Palm Oasis Maspalomas offers a retreat that balances tranquility with accessibility. Although the hotel is set slightly away from the busy city center and the hustle and bustle of the beach, it is conveniently served by a free shuttle bus and a direct taxi stand right at its doorstep, making trips to the beach or central attractions smooth and easy.
This idyllic setting affords stunning views over Maspalomas and its famous dunes, presenting a visual treat complemented by the surrounding lush gardens teeming with palm trees and a variety of other flora. It is perfectly situated for exploring the best beaches and attractions of Gran Canaria, especially for those with a rental car, thanks to its proximity to the GC1 highway and ample parking options.
Guests appreciate the peacefulness and the ability to unwind away from the more crowded tourist zones while still having convenient access to a supermarket, shopping centers and good dining options nearby. The location is particularly praised for its beauty and the panoramic views it offers, making it a favored spot for relaxation.
Despite being a bit far from the beach—about a 4 km distance—the resort compensates with its easy shuttle service and affordable taxi rides. Some travelers note the difficulty of walking to the beach due to the steep hill and intense heat, emphasizing the convenience of having a car.
Overall, Palm Oasis Maspalomas is lauded for its strategic position, allowing for easy exploration of Gran Canaria while providing a quiet, scenic base perfect for relaxation.
At Palm Oasis Maspalomas, the breakfast experience generally earns positive marks from guests, though with some noted areas for improvement. The breakfast buffet is lauded for its variety and abundance, offering a mix of sweet and savory items that cater to diverse tastes. Fresh and flavorful products, particularly fresh juices, are frequently highlighted.
Guests often describe the breakfast as "spectacular," "very good," and "excellent," praising the wide selection and the quality of food. Many appreciate the regular changes in offerings, which keep the experience fresh for extended stays. The option of enjoying a meal overlooking the pool adds to the pleasant dining experience.
However, not all feedback is glowing. Some guests find the quality mediocre or the selection repetitive, especially over longer stays. Items presented in aluminum trays and the lack of certain options, like peanut butter or varied fresh fruit, have drawn criticism. The coffee and industrial pastries are often noted as areas needing improvement. Additionally, there are mentions of breakfast not being replenished adequately towards the end of service, leading to limited choices.
Despite these drawbacks, the breakfast buffet is still seen as a solid start to the day with plentiful and diverse offerings that satisfy most guests. Recommendations suggest upgrading to include breakfast in your stay for a hearty morning meal, though some might find it a bit pricey. Overall, the Palm Oasis Maspalomas offers a breakfast experience that is both extensive and satisfying with room for a few tweaks to enhance guest satisfaction further.
The dinner experience at Palm Oasis Maspalomas has received a mix of reviews, though many highlight the positives. Several guests appreciated the delicious, high-quality and varied food options available, noting the rich and extensive buffet that caters to diverse tastes. The à la carte and buffet options were especially praised for the delicious and expertly prepared dishes, including a standout "secreto" dish.
Guests frequently mentioned the excellent and abundant buffets for both breakfast and dinner with a wide selection that included fish, meat, vegetables and various sweet and savory options. The themed dinners and fine dining presentation left a positive impression on many. The quality and freshness of the food were appreciated, alongside the commendable service from staff.
However, not all feedback was glowing. Some diners found the evening buffet to be repetitive, lacking in variety and occasionally industrial or dried out. Complaints about cold food and a need for better-cooked meals surfaced with a few guests finding the overall dining experience to be subpar.
Despite these mixed reviews, many still found the food offerings at Palm Oasis Maspalomas to be enjoyable and satisfactory with enough variety to suit most palates. The opportunity to add half-board or evening buffet at any time provided flexibility and the value-for-money proposition was widely acknowledged. The hotel also offers food suitable for vegetarians, ensuring a broad appeal.
Palm Oasis Maspalomas offers spacious and well-equipped accommodations with a variety of room options that cater to different needs. Reviews frequently highlight the large and comfortable apartments, many of which feature terraces or balconies with stunning views. Guests appreciate the cleanliness, noting that rooms are meticulously maintained with daily cleaning and fresh towels. The rooms are described as bright, cozy and having all necessary facilities, including well-equipped kitchens, comfy beds and even jacuzzis in some cases.
The property’s overall layout and spaciousness receive consistent praise with many mentioning the beautiful gardens and well-kept common areas. Both families and couples found the rooms to be functional and generous in space, promoting a peaceful and relaxing atmosphere. Some minor concerns were about occasional noise, dated decor in some rooms and less comfortable sofa beds, although these did not significantly detract from the overall positive experience.
Additional facilities like large heated pools, extensive terraces with sun loungers and convenient access to nearby amenities, add to the appeal. The on-site restaurant and bar are also well-regarded for their quality and reasonably priced offerings. For those looking to explore the area, the need for a car or taxi is mentioned due to the property’s location.
In conclusion, Palm Oasis Maspalomas stands out for its spacious, well-maintained and comfortable accommodations, making it a strong choice for a relaxing getaway in a beautiful setting.
The guest reviews of 'Palm Oasis Maspalomas' paint a mixed yet predominantly positive picture of their sleeping arrangements. The beds in the main bedrooms receive consistent praise for being very comfortable, spacious and having good quality bedding. Many guests found the mattresses to be just the right level of firmness, making for an enjoyable night's sleep. Some even noted the impeccable nature of the beds, highlighting their favorable experiences.
However, not all sleeping options are created equal at the resort. The sofa beds, in particular, have been a point of dissatisfaction for many, described as uncomfortable, small and unsuitable for a restful sleep. These extra beds often fell short of expectations with some guests calling out their hard mattresses and inferior quality compared to the regular beds.
While some found the main beds a bit firm or hard, others appreciated their comfort and size. The double beds often consisted of two single beds pushed together, which was a minor inconvenience for some. The reviews also mention some issues with bed mobility due to wheels and the pillows were frequently cited as being too thin and uncomfortable.
In summary, while the primary beds at Palm Oasis Maspalomas generally offer a comfortable sleep experience, the sofa beds and extra sleeping arrangements leave room for improvement.
The 'Palm Oasis Maspalomas' stands out for its exceptional cleanliness and meticulous maintenance. The guest reviews consistently praise the spotless conditions of both the rooms and common areas, highlighting the hotel's commitment to impeccable hygiene. The apartments are described as spacious, comfortable and well-equipped with daily cleaning that ensures everything remains tidy and inviting.
The outdoor areas, including the gardens and pools, are well-maintained and immaculate, providing a relaxing and picturesque environment for guests. The hotel grounds are lush and green, adding to the overall serene and clean ambiance of the property.
Housekeeping services are thorough with rooms being cleaned daily and to a high standard. Guests also appreciate the attentive and friendly cleaning staff, who contribute significantly to the hotel's pristine condition. The facilities, from the pools to the gardens and common areas, are consistently clean and well-cared for, ensuring a pleasant stay for all visitors.
Overall, the reviews reflect a strong emphasis on cleanliness and maintenance, making 'Palm Oasis Maspalomas' a highly recommended choice for travelers seeking a spotless and well-kept accommodation.
The staff at Palm Oasis Maspalomas have garnered widespread praise from guests for their exceptional professionalism, attentiveness and consistent friendliness. Whether at the reception, restaurant, pool or in housekeeping, staff members are often described as super professional, warm and accommodating. Multilingual capabilities further enhance the guest experience, making communication smooth and efficient.
Particularly notable are the efforts of individuals like Maria at the reception and Julian at the pool café, who have impressed guests with their helpfulness and pleasant demeanor. The cleaning staff also stand out for their thoroughness and kindness, contributing to the hotel's remarkable cleanliness and well-maintained facilities.
Guests frequently highlight the staff’s welcoming nature and genuine care, often going above and beyond to ensure a pleasant stay. The consistent positive feedback regarding the hospitality extends from the initial greeting at check-in to the amiability of waiters and bar staff. This overwhelmingly positive guest feedback reflects the high standard of service and attention to detail that characterize Palm Oasis Maspalomas.
Palm Oasis Maspalomas offers a diverse WiFi experience for its guests with a mix of positive and negative feedback. The property provides free WiFi throughout the premises and many guests have noted good connectivity in all areas, including strong signals inside the rooms. There are mentions of super-fast WiFi with some specifying a fast broadband connection of 250 Mb/s available in the rooms. Overall, the Internet speed appears to be very good with many guests mentioning fast and reliable connections.
However, the WiFi experience isn't consistent across the hotel. While some guests have enjoyed excellent WiFi everywhere, others have found the connections to be weak, especially around the pools and outdoor areas. A few guests reported issues with WiFi cutting out or being unavailable for several days. Despite these instances, the common areas seem to offer more stable connections compared to some rooms.
In addition to free WiFi, the hotel also provides free-to-use computers in a lounge area for those who might need them. While the variety of experiences suggests some room for improvement, especially in outdoor connectivity, the overall feedback indicates that many guests have had a satisfactory online experience during their stay.
Palm Oasis Maspalomas offers a gym experience that has garnered mixed reviews from guests. While some found the gym in good condition and well-equipped, others felt it was outdated with decaying equipment. The sauna received praise for being well equipped and the presence of a spa bath on a large balcony was noted as a luxurious addition. For fitness enthusiasts, there's also tennis available nearby. Although some guests found the gym facilities to be basic and in need of improvement, others appreciated the free access with reservation and considered the gym space extensive. The gym's size and available equipment were sufficient for many, though a few wished for newer and additional machines. Overall, the gym area provides a functional space for workouts, but there is potential for enhancement.
Palm Oasis Maspalomas is repeatedly praised for its exceptional pool facilities, which contribute significantly to its charm as a holiday destination. Visitors consistently highlight the variety and quality of the pools, noting attributes such as their large size, cleanliness and the availability of heated options. The pools are well-maintained and blend beautifully with the hotel's lush, landscaped gardens, giving the entire area a paradise-like feel. The presence of a pool slide and jacuzzi adds to the enjoyment, particularly for families with children.
Guests appreciate the ample availability of sunbeds and the poolside amenities, which include a bar with friendly staff and adjoining restaurants. The overall spaciousness and design of the pool areas, complemented by beautiful palm trees and vibrant flowers, create an inviting atmosphere. Even the vegetation around the pools receives positive mentions, enhancing the aesthetics and tranquility of the space.
While some visitors noted occasional issues such as difficulty finding available sunbeds and cooler water temperatures in some pools, these minor inconveniences are generally overshadowed by the positive aspects. The heated pools, although sometimes criticized for peeling paint, are still favored for their warmth, particularly in the afternoons.
In summary, the pool areas at Palm Oasis Maspalomas receive high acclaim for their impressive design, cleanliness and the sheer joy they bring to guests of all ages. Whether for relaxation or fun, the pools at this hotel are a standout feature, making it a favored choice among travelers.
At Palm Oasis Maspalomas, tennis enthusiasts will find plenty to be pleased about. The hotel boasts several well-maintained and clean tennis courts, which are available to guests free of charge. Families and individuals alike can engage in this enjoyable activity with some reviews highlighting how much fun they had playing tennis during their stay.
The quality of the tennis facilities adds to the appeal with some guests even mentioning the availability of a tennis coach for those looking to improve their skills. Tennis equipment is also provided, ensuring convenience for players of all levels. Despite one mention of the courts being a bit old, the overall feedback points to a positive experience with well-kept and accessible courts.
In addition to tennis, guests can enjoy other activities such as mini golf and table tennis, making Palm Oasis Maspalomas a versatile destination for leisure and sport. Whether you’re looking to engage in a friendly match or simply enjoy some active recreation, the tennis courts at Palm Oasis Maspalomas are a standout feature that contributes to a memorable stay.
Palm Oasis Maspalomas provides a range of parking options, catering to various needs and preferences of its guests. The hotel features an underground garage that many have found to be a significant convenience. Valued at just 2 euros per day, this underground parking space is often praised for its affordability and safety. The covered garage adds an extra layer of security, which guests appreciate.
Parking right outside the complex is another advantage, making it easy for guests to access their vehicles. For those preferring not to park underground, there is free parking available exclusively for hotel guests—a noteworthy benefit. On the flip side, some reviews highlight the no-cost parking lot across the street, although it is described as small, unpaved and with uneven ground.
A few concerns are noted about the tightness of parking spaces, particularly in the underground garage, which can pose challenges for larger vehicles. Limited availability and the need for better parking management are other occasional criticisms.
Overall, guests find the parking options at Palm Oasis Maspalomas to be generally satisfactory with the 2-euro per day fee for the underground garage standing out as a good value proposition.
Nestled in a serene and beautifully maintained environment, Palm Oasis Maspalomas stands out as an ideal destination for families seeking a memorable vacation. This family-friendly resort is highly praised for its harmonious atmosphere and well-equipped facilities that cater to the needs of all ages. With spacious family suites and super-equipped kitchens, convenience is at the forefront of the guest experience.
Children are spoiled for choice with an array of activities, including swimming pools, a playground, mini-golf and tennis courts. The welcoming gardens and perfectly maintained pools provide a delightful setting for both relaxation and play. Furthermore, the hotel staff are noted for their attentive and child-loving approach, ensuring a comfortable stay for families.
Safety is also a priority with a peaceful environment and family-oriented amenities contributing to an overall sense of security. The resort offers family-friendly programs such as a children's disco, enhancing the appeal for younger guests. Additional facilities like baby cots and high chairs are readily available, making the hotel suitable even for families with infants.
Palm Oasis Maspalomas offers a fantastic family vacation experience with numerous positive reviews highlighting its suitability for families, great atmosphere and excellent amenities. Whether it's for a short getaway or a longer stay, this resort provides everything needed for a perfect family holiday.
Palm Oasis Maspalomas is well-regarded for its golfing facilities, offering both a mini-golf option directly on-site and easy access to nearby full-sized golf courses. The mini-golf is frequently mentioned and seems well-maintained, providing a free and fun activity for guests, despite some suggestions for renovation. Available until 8:00 PM, it offers a quaint diversion by the pool. Additionally, the presence of other establishments, such as supermarkets and restaurants, in close proximity seems to enhance the convenience and appeal of the hotel. The larger golf ranges and full courses nearby have received positive remarks, contributing to the overall excellent facilities of Palm Oasis Maspalomas.
Palm Oasis Maspalomas consistently leaves guests pleasantly surprised by the quality of its three-star accommodations, often described as deserving of a higher rating. Guests highlight that the hotel offers the quality of a four-star superior with superb service, comfortable rooms and fantastic food. The cleanliness and friendly staff contribute to this positive experience with many stating that the hotel appears much better than typical three-star establishments.
Despite being a three-star hotel, Palm Oasis Maspalomas boasts exceptional facilities for games and relaxation, making it a valuable choice on the island. Guests specifically mention the hotel as being unique, very pleasant and a perfect fit for its category. Some reviews note that the hotel could benefit from some updates, but overall, it surpasses expectations for its rating.
Perfectly balancing value and quality, the hotel stands out in its category for providing more than just a basic three-star experience. Many guests are quite impressed, noting that even some higher-rated hotels fail to match its service and facilities. For those seeking an above-category stay, Palm Oasis Maspalomas offers much more than its three-star rating might suggest.
Palm Oasis Maspalomas has garnered praise for its facilities and services tailored to business travelers. The hotel boasts good business facilities, including a business center and dedicated business rooms that offer fine accommodations. Multilingual and highly professional staff enhances the experience, making it well-suited for hosting business meetings and events. The reliable and excellent WiFi signal inside the rooms meets business needs, allowing uninterrupted work.
Guests also appreciated the hotel’s organized approach and the excellent customer service provided by the staff, who are well-suited for a business hotel environment. Additional amenities such as free laundry facilities add convenience for business travelers. Overall, Palm Oasis Maspalomas is recognized for its great business amenities and is highly recommended for those visiting for work purposes.
Palm Oasis Maspalomas generally receives positive feedback for its accessibility features. Guests appreciated the accessible pool and facilities, noting that the accommodation itself is well-maintained and comfortable. The hotel offers features such as elevators and private parking spaces for people with reduced mobility, making it easier for guests with disabilities to navigate the premises. Additionally, the hotel provides a free bus transfer to the beach and other areas, although some guests noted the buses could sometimes be late.
There were, however, occasional mentions of limited accessibility with some areas harder to navigate for those in wheelchairs and issues like high bathtubs. Despite these minor inconveniences, the overall sentiment toward the accessibility at Palm Oasis Maspalomas remains positive with guests lauding its efforts in making the hotel mobile-friendly and wheelchair accessible.
At Palm Oasis Maspalomas, guests consistently rave about the extensive and well-maintained pool facilities. The hotel boasts large pools with warm water, which are particularly appreciated during the winter months, maintaining temperatures between 27-36 degrees Celsius. Families with children enjoy the dedicated heated pool for kids, ensuring a pleasant swimming experience for everyone.
The heated pools are described as delicious, cozy and fantastic with some guests highlighting the added comfort of air-conditioned pool areas and water jets. The inclusion of a jacuzzi and whirlpool further enhances the relaxation offered by the hotel’s facilities. Additionally, the lush gardens surrounding the pools contribute to a serene and appealing atmosphere.
While there are minor comments about the comfort of the beds, the overall consensus is overwhelmingly positive regarding the heated pools, complemented by the friendliest staff and beautiful garden settings.
The outdoor pool area at Palm Oasis Maspalomas is a standout feature that receives consistent praise from guests. The spacious, clean and well-maintained pools, some of which are heated, provide a serene and relaxing environment perfect for families and individuals alike. The setting is enhanced by beautifully landscaped gardens and a variety of plants, creating a lush and tranquil atmosphere.
Guests frequently highlight the multiple pools available, including a large main pool and smaller, separate heated pools scattered around the outdoor space. There are also family-friendly features like a pool slide and a designated kids' pool area, which add to the overall appeal. The availability of numerous sun loungers and a swim-up pool bar further contribute to the enjoyment of the pool facilities.
The pools are described as incredible, gorgeous and spectacular and guests appreciate the calm and cozy ambiance of the outdoor space. The pool area is noted for its cleanliness and organization with new loungers and umbrellas adding to the comfort. Many guests found the area to be peaceful, providing a perfect setting for relaxation.
Overall, the outdoor pool area at Palm Oasis Maspalomas is highly commended for its beauty, size and well-maintained condition, making it a key highlight of the guest experience at the hotel.
Palm Oasis Maspalomas has garnered appreciation for its suitability as a romantic getaway, ideal for honeymooners seeking peace and relaxation. The resort's romantic ambiance, especially noticeable in the evenings, coupled with features like a romantic balcony overlooking a garden, contributes to its appeal. Guests have highlighted the tranquility of the hotel, noting it is silent during the night, which enhances the peaceful atmosphere desired by couples on their honeymoon.
The location is described as perfect, offering a sense of being out-of-the-way yet still a top accommodation choice for holidaymakers. The comfortable and beautiful accommodation and facilities add to the overall positive experience. Mornings at the resort are made special with fresh cakes and wine, adding a delightful touch to the stay.
Although some reviews mentioned that the atmosphere might not be the most romantic at times and noted that their honeymoon experience wasn't exceptional, the general consensus points to Palm Oasis Maspalomas being a great option for a honeymoon or romantic holiday, thanks to its quiet, relaxing environment and romantic elements.
Location Show Map
Location
This idyllic setting affords stunning views over Maspalomas and its famous dunes, presenting a visual treat complemented by the surrounding lush gardens teeming with palm trees and a variety of other flora. It is perfectly situated for exploring the best beaches and attractions of Gran Canaria, especially for those with a rental car, thanks to its proximity to the GC1 highway and ample parking options.
Guests appreciate the peacefulness and the ability to unwind away from the more crowded tourist zones while still having convenient access to a supermarket, shopping centers and good dining options nearby. The location is particularly praised for its beauty and the panoramic views it offers, making it a favored spot for relaxation.
Despite being a bit far from the beach—about a 4 km distance—the resort compensates with its easy shuttle service and affordable taxi rides. Some travelers note the difficulty of walking to the beach due to the steep hill and intense heat, emphasizing the convenience of having a car.
Overall, Palm Oasis Maspalomas is lauded for its strategic position, allowing for easy exploration of Gran Canaria while providing a quiet, scenic base perfect for relaxation.
Breakfast
Guests often describe the breakfast as "spectacular," "very good," and "excellent," praising the wide selection and the quality of food. Many appreciate the regular changes in offerings, which keep the experience fresh for extended stays. The option of enjoying a meal overlooking the pool adds to the pleasant dining experience.
However, not all feedback is glowing. Some guests find the quality mediocre or the selection repetitive, especially over longer stays. Items presented in aluminum trays and the lack of certain options, like peanut butter or varied fresh fruit, have drawn criticism. The coffee and industrial pastries are often noted as areas needing improvement. Additionally, there are mentions of breakfast not being replenished adequately towards the end of service, leading to limited choices.
Despite these drawbacks, the breakfast buffet is still seen as a solid start to the day with plentiful and diverse offerings that satisfy most guests. Recommendations suggest upgrading to include breakfast in your stay for a hearty morning meal, though some might find it a bit pricey. Overall, the Palm Oasis Maspalomas offers a breakfast experience that is both extensive and satisfying with room for a few tweaks to enhance guest satisfaction further.
Dinner
Guests frequently mentioned the excellent and abundant buffets for both breakfast and dinner with a wide selection that included fish, meat, vegetables and various sweet and savory options. The themed dinners and fine dining presentation left a positive impression on many. The quality and freshness of the food were appreciated, alongside the commendable service from staff.
However, not all feedback was glowing. Some diners found the evening buffet to be repetitive, lacking in variety and occasionally industrial or dried out. Complaints about cold food and a need for better-cooked meals surfaced with a few guests finding the overall dining experience to be subpar.
Despite these mixed reviews, many still found the food offerings at Palm Oasis Maspalomas to be enjoyable and satisfactory with enough variety to suit most palates. The opportunity to add half-board or evening buffet at any time provided flexibility and the value-for-money proposition was widely acknowledged. The hotel also offers food suitable for vegetarians, ensuring a broad appeal.
Rooms
The property’s overall layout and spaciousness receive consistent praise with many mentioning the beautiful gardens and well-kept common areas. Both families and couples found the rooms to be functional and generous in space, promoting a peaceful and relaxing atmosphere. Some minor concerns were about occasional noise, dated decor in some rooms and less comfortable sofa beds, although these did not significantly detract from the overall positive experience.
Additional facilities like large heated pools, extensive terraces with sun loungers and convenient access to nearby amenities, add to the appeal. The on-site restaurant and bar are also well-regarded for their quality and reasonably priced offerings. For those looking to explore the area, the need for a car or taxi is mentioned due to the property’s location.
In conclusion, Palm Oasis Maspalomas stands out for its spacious, well-maintained and comfortable accommodations, making it a strong choice for a relaxing getaway in a beautiful setting.
Beds
However, not all sleeping options are created equal at the resort. The sofa beds, in particular, have been a point of dissatisfaction for many, described as uncomfortable, small and unsuitable for a restful sleep. These extra beds often fell short of expectations with some guests calling out their hard mattresses and inferior quality compared to the regular beds.
While some found the main beds a bit firm or hard, others appreciated their comfort and size. The double beds often consisted of two single beds pushed together, which was a minor inconvenience for some. The reviews also mention some issues with bed mobility due to wheels and the pillows were frequently cited as being too thin and uncomfortable.
In summary, while the primary beds at Palm Oasis Maspalomas generally offer a comfortable sleep experience, the sofa beds and extra sleeping arrangements leave room for improvement.
Cleanliness
The outdoor areas, including the gardens and pools, are well-maintained and immaculate, providing a relaxing and picturesque environment for guests. The hotel grounds are lush and green, adding to the overall serene and clean ambiance of the property.
Housekeeping services are thorough with rooms being cleaned daily and to a high standard. Guests also appreciate the attentive and friendly cleaning staff, who contribute significantly to the hotel's pristine condition. The facilities, from the pools to the gardens and common areas, are consistently clean and well-cared for, ensuring a pleasant stay for all visitors.
Overall, the reviews reflect a strong emphasis on cleanliness and maintenance, making 'Palm Oasis Maspalomas' a highly recommended choice for travelers seeking a spotless and well-kept accommodation.
Staff
Particularly notable are the efforts of individuals like Maria at the reception and Julian at the pool café, who have impressed guests with their helpfulness and pleasant demeanor. The cleaning staff also stand out for their thoroughness and kindness, contributing to the hotel's remarkable cleanliness and well-maintained facilities.
Guests frequently highlight the staff’s welcoming nature and genuine care, often going above and beyond to ensure a pleasant stay. The consistent positive feedback regarding the hospitality extends from the initial greeting at check-in to the amiability of waiters and bar staff. This overwhelmingly positive guest feedback reflects the high standard of service and attention to detail that characterize Palm Oasis Maspalomas.
Wi-Fi
However, the WiFi experience isn't consistent across the hotel. While some guests have enjoyed excellent WiFi everywhere, others have found the connections to be weak, especially around the pools and outdoor areas. A few guests reported issues with WiFi cutting out or being unavailable for several days. Despite these instances, the common areas seem to offer more stable connections compared to some rooms.
In addition to free WiFi, the hotel also provides free-to-use computers in a lounge area for those who might need them. While the variety of experiences suggests some room for improvement, especially in outdoor connectivity, the overall feedback indicates that many guests have had a satisfactory online experience during their stay.
Gym
Pool
Guests appreciate the ample availability of sunbeds and the poolside amenities, which include a bar with friendly staff and adjoining restaurants. The overall spaciousness and design of the pool areas, complemented by beautiful palm trees and vibrant flowers, create an inviting atmosphere. Even the vegetation around the pools receives positive mentions, enhancing the aesthetics and tranquility of the space.
While some visitors noted occasional issues such as difficulty finding available sunbeds and cooler water temperatures in some pools, these minor inconveniences are generally overshadowed by the positive aspects. The heated pools, although sometimes criticized for peeling paint, are still favored for their warmth, particularly in the afternoons.
In summary, the pool areas at Palm Oasis Maspalomas receive high acclaim for their impressive design, cleanliness and the sheer joy they bring to guests of all ages. Whether for relaxation or fun, the pools at this hotel are a standout feature, making it a favored choice among travelers.
Tennis
The quality of the tennis facilities adds to the appeal with some guests even mentioning the availability of a tennis coach for those looking to improve their skills. Tennis equipment is also provided, ensuring convenience for players of all levels. Despite one mention of the courts being a bit old, the overall feedback points to a positive experience with well-kept and accessible courts.
In addition to tennis, guests can enjoy other activities such as mini golf and table tennis, making Palm Oasis Maspalomas a versatile destination for leisure and sport. Whether you’re looking to engage in a friendly match or simply enjoy some active recreation, the tennis courts at Palm Oasis Maspalomas are a standout feature that contributes to a memorable stay.
Parking
Parking right outside the complex is another advantage, making it easy for guests to access their vehicles. For those preferring not to park underground, there is free parking available exclusively for hotel guests—a noteworthy benefit. On the flip side, some reviews highlight the no-cost parking lot across the street, although it is described as small, unpaved and with uneven ground.
A few concerns are noted about the tightness of parking spaces, particularly in the underground garage, which can pose challenges for larger vehicles. Limited availability and the need for better parking management are other occasional criticisms.
Overall, guests find the parking options at Palm Oasis Maspalomas to be generally satisfactory with the 2-euro per day fee for the underground garage standing out as a good value proposition.
Family
Children are spoiled for choice with an array of activities, including swimming pools, a playground, mini-golf and tennis courts. The welcoming gardens and perfectly maintained pools provide a delightful setting for both relaxation and play. Furthermore, the hotel staff are noted for their attentive and child-loving approach, ensuring a comfortable stay for families.
Safety is also a priority with a peaceful environment and family-oriented amenities contributing to an overall sense of security. The resort offers family-friendly programs such as a children's disco, enhancing the appeal for younger guests. Additional facilities like baby cots and high chairs are readily available, making the hotel suitable even for families with infants.
Palm Oasis Maspalomas offers a fantastic family vacation experience with numerous positive reviews highlighting its suitability for families, great atmosphere and excellent amenities. Whether it's for a short getaway or a longer stay, this resort provides everything needed for a perfect family holiday.
Golf
3 Star
Despite being a three-star hotel, Palm Oasis Maspalomas boasts exceptional facilities for games and relaxation, making it a valuable choice on the island. Guests specifically mention the hotel as being unique, very pleasant and a perfect fit for its category. Some reviews note that the hotel could benefit from some updates, but overall, it surpasses expectations for its rating.
Perfectly balancing value and quality, the hotel stands out in its category for providing more than just a basic three-star experience. Many guests are quite impressed, noting that even some higher-rated hotels fail to match its service and facilities. For those seeking an above-category stay, Palm Oasis Maspalomas offers much more than its three-star rating might suggest.
Business
Guests also appreciated the hotel’s organized approach and the excellent customer service provided by the staff, who are well-suited for a business hotel environment. Additional amenities such as free laundry facilities add convenience for business travelers. Overall, Palm Oasis Maspalomas is recognized for its great business amenities and is highly recommended for those visiting for work purposes.
Accessible
There were, however, occasional mentions of limited accessibility with some areas harder to navigate for those in wheelchairs and issues like high bathtubs. Despite these minor inconveniences, the overall sentiment toward the accessibility at Palm Oasis Maspalomas remains positive with guests lauding its efforts in making the hotel mobile-friendly and wheelchair accessible.
Heated Pool
The heated pools are described as delicious, cozy and fantastic with some guests highlighting the added comfort of air-conditioned pool areas and water jets. The inclusion of a jacuzzi and whirlpool further enhances the relaxation offered by the hotel’s facilities. Additionally, the lush gardens surrounding the pools contribute to a serene and appealing atmosphere.
While there are minor comments about the comfort of the beds, the overall consensus is overwhelmingly positive regarding the heated pools, complemented by the friendliest staff and beautiful garden settings.
Outdoor Pool
Guests frequently highlight the multiple pools available, including a large main pool and smaller, separate heated pools scattered around the outdoor space. There are also family-friendly features like a pool slide and a designated kids' pool area, which add to the overall appeal. The availability of numerous sun loungers and a swim-up pool bar further contribute to the enjoyment of the pool facilities.
The pools are described as incredible, gorgeous and spectacular and guests appreciate the calm and cozy ambiance of the outdoor space. The pool area is noted for its cleanliness and organization with new loungers and umbrellas adding to the comfort. Many guests found the area to be peaceful, providing a perfect setting for relaxation.
Overall, the outdoor pool area at Palm Oasis Maspalomas is highly commended for its beauty, size and well-maintained condition, making it a key highlight of the guest experience at the hotel.
Honeymoon
The location is described as perfect, offering a sense of being out-of-the-way yet still a top accommodation choice for holidaymakers. The comfortable and beautiful accommodation and facilities add to the overall positive experience. Mornings at the resort are made special with fresh cakes and wine, adding a delightful touch to the stay.
Although some reviews mentioned that the atmosphere might not be the most romantic at times and noted that their honeymoon experience wasn't exceptional, the general consensus points to Palm Oasis Maspalomas being a great option for a honeymoon or romantic holiday, thanks to its quiet, relaxing environment and romantic elements.
Yes, Palm Oasis Maspalomas has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Palm Oasis Maspalomas.
No, Palm Oasis Maspalomas doesn't allow dogs.
Yes, parking facilities are available at Palm Oasis Maspalomas.
Yes, Palm Oasis Maspalomas has a gym.
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