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Summary of reviewsAlbergo Roma receives widespread acclaim for its strategic location, just minutes away from Matera’s historic center and key attractions like the Sassi. Its proximity to public transportation, including the bus and train stations, makes it exceptionally convenient for travelers, particularly those relying on public transit. Guests appreciate the central yet quiet area, which facilitates a peaceful stay while being close to the bustling heart of the city. The availability of nearby parking further enhances its appeal, especially during the winter months.
The hotel's breakfast arrangement receives mixed feedback. Guests are issued vouchers for a traditional Italian breakfast—coffee or cappuccino and a croissant—served at nearby bars, which some find charming and satisfying. However, others feel it lacks variety and substance, wishing for more robust international options. Despite this, the cafes where breakfast is served are noted for their cozy atmosphere and excellent service.
Rooms at Albergo Roma strike a balance between simplicity and practicality. Guests frequently commend the cleanliness, describing the rooms as spotless and well-maintained. The basic yet functional furnishings include essentials like a private bathroom, TV and mini fridge. However, some guests mention the dated decor and compactness of the rooms, which could be challenging for longer stays. Soundproofing issues and occasional discomfort with the mattresses and pillows are also noted.
The staff at Albergo Roma consistently earn high praise for their friendliness, professionalism and readiness to assist. Their helpfulness and courteousness leave a lasting positive impression on guests, contributing significantly to the overall experience.
WiFi service is another well-regarded aspect with many guests highlighting its reliability and efficient connectivity, making it suitable for both casual use and business needs.
The hotel is particularly welcoming for families, offering comfortable and accommodating rooms suitable for children and the elderly. Its location and value for money make it an ideal choice for family vacations, providing a memorable and enjoyable stay in Matera.
While the beds receive mixed reviews with some guests finding them very comfortable and others noting issues with the mattresses and pillows, the general consensus is that the hotel offers reasonable comfort for short stays.
For business travelers, Albergo Roma is a practical choice, praised for its good value and suitability for combining work with leisure. Although some guests mention the inconvenience of limited electrical outlets near desks, the hotel remains a recommended option for its overall pleasant experience and balanced price-quality ratio.
In summary, Albergo Roma offers a comfortable, clean and conveniently located stay in Matera with friendly staff and reliable amenities, making it an excellent choice for both tourists and business travelers. Show more
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Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Cheap Hotel
Small Hotel
Room Types
Double or Twin RoomWith free Wi-Fi, this classic-style room features a TV, wardrobe and a desk. The private bathroom is complete with a bathrobe, hairdryer and free toiletries.
Single RoomProviding free toiletries and bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. This single room features air conditioning, soundproof walls, a flat-screen TV with cable channels and a patio. The unit offers 1 bed.
Triple RoomProviding free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room features air conditioning, soundproof walls, a flat-screen TV with cable channels and a patio. The unit offers 2 beds.
About Albergo Roma
License: IT077014A100192001
Guest Reviews
7.7
Good
Location
The location of Albergo Roma receives widespread acclaim from guests, who consistently praise its strategic proximity to Matera's historic center and the famous Sassi. Visitors find it exceptionally convenient to explore the city on foot with the hotel's position being just a few minutes' walk from key attractions, including Piazza Vittorio Veneto and the Central Station. Many guests highlight the ease of access to public transportation with the bus and train stations merely steps away, making it an ideal base for those arriving by public transport.
Travelers appreciate the hotel's central yet quiet area, which allows for a peaceful stay while remaining close to the bustling heart of Matera. The convenience of nearby parking is also noted, particularly in winter, when finding a spot is easier. This prime location facilitates not only sightseeing but also practical elements of travel, such as luggage storage and assistance with information before and after check-in.
In summary, Albergo Roma's location is a significant advantage for those looking to immerse themselves in the rich history and vibrant life of Matera with all major sites and services within a short walking distance.
Breakfast
Albergo Roma offers a unique breakfast experience that has garnered mixed reviews from its guests. The breakfast is not served within the hotel itself but at a nearby bar, typically situated just a short walk away. Guests receive a voucher to be redeemed for a classic Italian breakfast, which consists of a coffee or cappuccino and a croissant.
While some guests appreciated the quality of the coffee and fresh croissants, finding them satisfying and enjoying the convenience of nearby locations, others felt the breakfast offerings were minimalistic and lacked variety. The simplicity of the breakfast—limited to just a hot drink and a pastry—left some desiring a more substantial or varied meal, especially those accustomed to international breakfast options.
Despite the varied opinions on the breakfast's substance, it is widely noted that the nearby cafes and bars where breakfast is served are cozy with some guests mentioning excellent service and a pleasant atmosphere. The arrangement is generally satisfactory for those happy with a traditional Italian start to their day, but those with expectations for a more robust breakfast might find it lacking.
The strategic location of Albergo Roma and the friendly staff contribute positively to the overall guest experience, but there seems to be room for improvement in the breakfast arrangement to meet a broader range of guest preferences.
Rooms
The rooms at Albergo Roma present a mix of attributes, oscillating from positive highlights to areas in need of improvement. Cleanliness consistently stands out as a key strength with rooms often described as very clean and spotless. The coziness and comfort of the rooms are noted positively, making them suitable for short stays. The simplistic yet functional furnishings cater to basic needs, featuring essentials such as a private bathroom, TV and mini fridge. However, several guests emphasize the dated nature of the rooms with mentions of old-fashioned decor and outdated furniture.
Space appears to be a recurring concern with numerous guests pointing out the small size of the rooms. This compactness can sometimes make it hard to move around, though some find the rooms cozy regardless. Soundproofing is another notable issue with thin walls that fail to block out noise from neighboring rooms. Additionally, some discomfort is reported due to the quality of the mattresses and pillows and the occasional noise from the air conditioning.
For those valuing a budget-friendly stay, the accommodations at Albergo Roma manage to deliver, despite the modest and somewhat retro aesthetics. The inclusion of a light breakfast, though not highly praised, adds to the convenience. Overall, while the rooms are far from luxurious and come with their quirks, they offer adequate comfort and cleanliness for a short duration, maintaining a balance between simplicity and practicality.
Beds
Albergo Roma has received mixed feedback regarding its bedding. Many guests found the beds to be very comfortable and appreciated the clean and well-maintained bedding, noting instances of cozy beds and comfortably soft mattresses. However, there were several reports of uncomfortable mattresses, thin and insufficient pillows and slight wear and tear on the bedding, such as outdated blankets and visible bed frames. Some beds were described as large and firm with adequate padding, while others were noted for being small and uncomfortable. Overall, while there are positive remarks about the comfort of some beds, there is a notable number of complaints highlighting issues with the mattresses and pillows that might need addressing for a more consistent guest experience.
Cleanliness
Albergo Roma in Matera generally receives high praise for its cleanliness, despite a few criticisms. Guests frequently describe the rooms as clean, immaculate and extremely well-maintained with several emphasizing that the cleanliness is excellent or impeccable. Many reviews highlight the clean and tidy environment of the hotel, noting that the rooms are attended to daily with fresh towels provided.
Some visitors, however, reported issues with room cleanliness upon arrival, mentioning dust, dirty floors and cracks in the walls. A few guests found the overall house cleaning service during their stay to be lacking diligence. Specifically, some reviews observed that the cleaning staff did not clean the rooms thoroughly, focusing primarily on changing towels.
Despite these drawbacks, the hotel's cleanliness and functional amenities contribute to a comfortable stay. Its prime location near Matera's historical center also adds to its appeal, making it a convenient choice for travelers. Overall, the clean and quiet environment, coupled with excellent maintenance, stands out as a strong positive aspect of Albergo Roma.
Staff
The reviews of Albergo Roma consistently highlight the exceptional quality of the hotel's staff. Guests frequently describe the staff as welcoming, friendly and highly informative. The reception team, in particular, receives praise for being professional, courteous and always ready to assist. The staff's efficiency in managing guest needs and their willingness to go the extra mile reflect positively on the hotel's service standards. Visitors appreciate the thoughtful support provided throughout their stay, whether it's useful information about parking or recommendations for local attractions and dining. The staff's kindness, attentiveness and high level of professional service create a warm and accommodating environment that leaves a lasting impression on guests. Overall, the dedication and amiability of the team contribute significantly to a positive guest experience at Albergo Roma.
Wi-Fi
At Albergo Roma, guests often highlight the reliable WiFi service as a notable feature. Many reviews commend the excellent WiFi, describing it as efficient, functional and exceptional in terms of connectivity. Visitors mention the ease of accessing the internet and appreciate the good reception throughout their stay. While a few reviews mention minor connectivity issues, these problems generally didn't significantly impact the overall positive experience with many guests still planning to return. Overall, Albergo Roma offers a good and efficient WiFi service that meets the needs of most travelers.
Family
Albergo Roma is praised for being child-friendly and comfortable, making it an ideal choice for families. Its great location adds to its appeal, offering both convenience and good value. Guests have enjoyed memorable small vacations here, highlighting experiences like exploring the stones of Matera. Rooms are accommodating with options such as three beds and a balcony, suitable for children and the elderly. The hotel proves to be welcoming to all family members, including those with older children, such as a 15-year-old daughter. Overall, Albergo Roma provides a hospitable environment for families, whether they are exploring the city or waiting for transport.
Business
Albergo Roma serves as a commendable choice for business travelers visiting Matera, praised for its balanced price-quality ratio. Guests highlight its dual suitability for both business and tourism, offering a pleasant experience overall. The hotel's value for money is an appreciated characteristic, making it a practical option. Some business travelers noted the inconvenience of missing nearby outlets at the desk, requiring them to work from the bed. Breakfast, while sufficient, leaves room for improvement. Despite these minor drawbacks, the establishment remains a recommended reference point for those combining business with a bit of leisure.
No, Albergo Roma doesn't have any pool.
No, a spa isn't available at Albergo Roma.
Yes, Albergo Roma welcomes dogs.
No, parking facilities aren't available at Albergo Roma.