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Aquatio Cave Luxury Hotel & SPA

Matera , Via Conche (Show on Map)

9.3

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsAquatio Cave Luxury Hotel & SPA in Matera offers a unique blend of historical charm and modern luxury, set within the evocative Sassi district. The hotel’s prime location provides easy access to major attractions, cultural landmarks and a plethora of dining and shopping options, making it an ideal base for sightseeing. The beautifully integrated cave setting enhances the authentic experience, offering guests a truly memorable stay.

The breakfast service at Aquatio receives high praise for its variety and quality with local products and fresh ingredients satisfying diverse tastes. Standout items like butter croissants and freshly squeezed juice contribute to a delightful morning meal. While minor critiques exist, the overall consensus highlights breakfast as a strong feature of the hotel.

Dining at the hotel's restaurant is generally commended for its high-quality, delicious meals, often compared to Michelin-star standards. Guests appreciate the attention to presentation and the varied, high-quality dinner options, making dining a memorable experience. Although some noted inconsistencies, the majority found the restaurant superb.

The rooms are a testament to luxurious comfort and historical ambiance, blending cave dwellings with modern amenities. They vary from cozy to spacious, all impeccably clean and well-furnished with excellent beds and water pressure. Guests appreciate the stylish decor and the unique experience of sleeping within ancient stones. While a few found the rooms smaller than anticipated, most were satisfied with the sizes and decor.

Cleanliness at the hotel is outstanding with guests frequently remarking on the pristine condition of both rooms and common areas. The staff's meticulous attention to detail ensures a clean and welcoming environment, enhancing the overall guest experience.

The hotel staff receive high marks for their exceptional service, characterized by professionalism, friendliness and attentiveness. Guests feel genuinely welcomed and appreciated, from the front desk to dining services and housekeeping, contributing significantly to the hotel's charm.

The spa at Aquatio is a highlight, providing a magical and relaxing atmosphere with facilities carved into natural rock. Guests rave about the elegant decor, the hydrotherapy pool, saunas and a variety of rejuvenating treatments. Despite some access limitations, the spa remains a pivotal feature of the hotel.

Families are warmly welcomed at Aquatio Cave Luxury Hotel & SPA. The staff’s courteousness extends to children, ensuring a comfortable and stress-free stay for families. The hotel's efforts to accommodate family needs, including accessible outdoor spaces, make it an enjoyable retreat for all ages.

Guests consistently praise the comfort of the beds, contributing to restful sleep. The dreamlike experience of sleeping in a stone room adds to the charm, although some guests prefer down-filled pillows for extra comfort.

Aquatio Cave Luxury Hotel & SPA lives up to its five-star rating with a perfect blend of luxury and tradition. The unique experience of staying in a cave paired with modern amenities and exceptional service justifies the price, although some suggest minor improvements to fully meet five-star standards.

Honeymooners find the hotel exceptionally romantic with thoughtful upgrades and luxurious suites that make for an unforgettable stay. The elegant design and special touches ensure a memorable honeymoon experience.

In summary, Aquatio Cave Luxury Hotel & SPA impresses with its elegant integration of modern luxury within historical caves, exceptional service, outstanding cleanliness and a host of highly praised amenities. It’s a top choice for anyone seeking a unique, luxurious and culturally immersive experience in Matera.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool

Business Hotel

5-Star Hotel

Hotel with Heated Pool

Room Types

Suite This air-conditioned suite features modern furnishing. It comes with a satellite flat-screen TV and a minibar. The bathroom includes bathrobes and slippers, free toiletries and a hairdryer. Guests can enjoy free 60-minute access to the spa per person per stay.

Deluxe Room This room features modern furnishing, air conditioning and a satellite flat-screen TV. The bathroom includes bathrobes and slippers, free toiletries and a hairdryer. Guests can enjoy free 60-minute access to the spa per person per stay.

Superior Deluxe Double or Twin Room Featuring a city view, this room has modern furnishing, air conditioning and a satellite flat-screen TV. The bathroom includes bathrobes and slippers, free toiletries and a hairdryer. Guests can enjoy free 60-minute access to the spa per person per stay.

Superior Suite This air-conditioned spacious suite features modern furnishing. It comes with a satellite flat-screen TV and a minibar. The bathroom includes bathrobes and slippers, free toiletries and a hairdryer. Guests can enjoy free 60-minute access to the spa per person per stay.

About Aquatio Cave Luxury Hotel & SPA

License: IT077014A102322001

Guest Reviews

9.3

Excellent

Location

Aquatio Cave Luxury Hotel & SPA boasts a prime, central location that places guests right in the heart of Matera's historic Sassi district. The hotel’s unique position within the caves offers an evocative and authentic setting that beautifully integrates with the ancient stones of Matera. This ideal location provides easy access to major sights and attractions, allowing guests to explore the old town and its historical landmarks conveniently. The proximity to numerous restaurants, souvenir shops and viewpoints enhances the overall experience, making it a perfect starting point for sightseeing in Matera. Whether guests are seeking a relaxing stay or an immersive cultural adventure, Aquatio's strategic and scenic location promises an unforgettable visit.

Breakfast

Aquatio Cave Luxury Hotel & SPA offers a breakfast experience that has received predominantly positive feedback from guests. Most reviews highlight the breakfast as being exceptional with a wide selection of local products and high-quality ingredients. Guests frequently mention the delicious and rich variety of food, fresh and plentiful choices and notable items like butter croissants and freshly squeezed juice. The breakfast is described as having something for every taste, from rich cakes to a variety of tasty options.

While some mention that the breakfast could have more options or that certain items like scrambled eggs did not meet their expectations, the overall sentiment is positive. Many guests praise the organization of the breakfast service, noting the helpful and kind staff. There are also mentions of a very beautiful and stylistic ambiance in the dining area, adding to the overall experience of the meal.

The breakfast has been described as "perfect to start the day" and caters well to international tastes with items like Nutella croissants being a highlight for some. Despite a few criticisms about variety and speed due to pandemic-related limitations, the consensus is that the breakfast at Aquatio Cave Luxury Hotel & SPA is fabulous, delightful and a strong feature of the hotel.

Dinner

The Aquatio Cave Luxury Hotel & SPA features a restaurant that generally receives high praise from its guests. Many reviewers highlight the delicious nature of the meals with multiple mentions of the dinners being excellent, superb and even Michelin-star restaurant quality. Guests were especially impressed by the attention to presentation and the effort the kitchen staff put in to surprise and delight diners. The New Year's Eve dinner, in particular, stood out as impeccable.

Despite these glowing reviews, a few guests did express dissatisfaction, particularly regarding the inconsistency in meeting high culinary expectations. Some felt the dishes lacked flavor and found the dinner menu repetitive, especially for a 5-star establishment offering half-board packages. Additionally, there were isolated reports of a poorly made club sandwich with subpar ingredients.

Nonetheless, the overwhelming consensus is that the hotel's restaurant is a fine choice for dining, offering an excellent, varied selection of high-quality dinners that many guests found fabulous and strongly recommend.

Rooms

Nestled within the enchanting Sassi di Matera, Aquatio Cave Luxury Hotel & SPA offers guests a uniquely immersive experience. The rooms, carved into the ancient rocks, harmoniously blend the historical with the modern, creating an atmosphere that is both suggestive and luxurious. Ranging from cozy to spacious, each room features minimalist yet stylish decor, complete with modern amenities and impeccable cleanliness. The comfortable beds, excellent water pressure in the showers and well-organized furnishings enhance the overall comfort.

The hotel's attention to detail is evident in the beautifully appointed rooms which maintain the authenticity of their cave origins while incorporating modern design elements. Many guests find the rooms aesthetically pleasing with charming touches that highlight the natural stone surroundings. The suites, particularly spacious and well-furnished, offer a romantic and unique atmosphere perfect for special occasions.

While a few found their rooms smaller than expected, the majority praise the room sizes and modern decor. The scattered layout of the rooms within a large courtyard adds to the unique charm and tranquility of the hotel. The caring and available staff further enhance the guest experience, ensuring a high level of comfort and relaxation.

With breathtaking views and enchanting interiors, Aquatio Cave Luxury Hotel & SPA offers a unique and unforgettable stay within the historic backdrop of Matera's ancient caves.

Beds

Positioned within a breathtaking location, the Aquatio Cave Luxury Hotel & SPA receives glowing commendations for its bedding. Guests consistently highlight the comfort provided by the beds, often describing them as very comfortable, superb and even exquisite. The bedding is often praised, contributing to a deeply restful sleep with one review poetically mentioning that it was a dream to sleep inside a real stone.

In addition to the beds, the rooms are noted for their comfort and proper appointments, enhancing the overall sleeping experience. However, some guests mention a preference for down-filled pillows over the provided hard ones and a limited selection of pillow options was noted by a few. Despite these minor feedback points, the overall sentiment remains overwhelmingly positive with the comfort of the mattresses receiving specific accolades.

The unique ambiance of the cave-designed rooms adds an extra layer of charm, making the hotel a dreamy choice for special occasions, such as honeymoons. Overall, Aquatio Cave Luxury Hotel & SPA impresses with its ability to offer a deeply comfortable and memorable stay.

Cleanliness

Aquatio Cave Luxury Hotel & SPA stands out for its impeccable cleanliness and well-maintained facilities. Guests frequently highlight the hotel's overall cleanliness with many rooms described as clean, lovely and beautifully furnished. The property is consistently noted for being superlatively clean and fragrant with housekeeping tending to every detail to ensure guest satisfaction.

The hotel's setting, accentuated by its clean and welcoming atmosphere, adds to the magical experience of staying at this location. Despite a few remarks about minor issues such as dust on a bedroom window and some paint peeling in the bathroom, the overwhelming majority of reviews praise the hotel for its exceptional cleanliness. The spa area also receives commendation for its cleanliness, enhancing the luxury experience.

Aquatio Cave Luxury Hotel & SPA successfully blends a beautiful setting with diligent maintenance, ensuring guests enjoy a pristine and comfortable stay.

Staff

The staff at Aquatio Cave Luxury Hotel & SPA continually receive high praise for their outstanding service. Guests have highlighted the exceptional kindness and professionalism of the front desk team, describing them as extremely welcoming, helpful and attentive to every need. The barman, receptionists and even the person who brought their bags have all been commended for their warm and thoughtful demeanor. Many reviews specifically emphasize the staff's friendliness, noting that they instantly make guests feel comfortable and at home. The hotel's hospitality is also reflected in the excellent dining-room and kitchen service, which guests found unique and superb. The staff's thorough preparation, knowledge and courteous behavior make the experience at the hotel remarkably pleasant. From the reception to housekeeping, the hotel's team consistently ensures a high standard of service, contributing significantly to the overall charm and appeal of the stay.

Spa

Nestled within the rocks, the Aquatio Cave Luxury Hotel & SPA offers a truly unique and enchanting spa experience that has garnered high praise from visitors. The spa's ambiance, carved into the natural rock formations, creates an atmosphere that is both magical and relaxing. Guests have described the spa as incredible, elegant and well-maintained with facilities that include a beautiful swimming pool, a Turkish bath and functional saunas. The hydrotherapy and heated pool are particular highlights, adding to the spa's luxurious feel.

Many found the spa to be incredibly relaxing and rejuvenating with thoughtful and pleasant staff enhancing their experience. The diverse amenities, from the well-equipped gym to the tranquil sauna and steam rooms, have been commended. The therapies and treatments available at the spa are said to be wonderful and very luxurious. Despite its smaller size, the spa's elegant decoration and multicolored lights have left a lasting impression on visitors.

However, some guests have noted limited access to the spa due to Covid restrictions and advised booking in advance. A less favorable comment mentioned a disappointing relaxing massage. Despite these minor issues, the overall sentiment highlights the spa as an essential part of the hotel's offering, making it a must-try for anyone seeking a relaxing and unique wellness experience.

Pool

Aquatio Cave Luxury Hotel & SPA offers a remarkable spa experience featuring an exceptional swimming pool frequently praised by guests. Despite varying opinions on the pool's size, it is consistently described as beautifully maintained with super clean and clear waters. The heated pool is especially welcoming on colder days, contributing to a cozy and relaxing atmosphere. The hotel's pool area, including a sauna and Turkish bath, provides a unique and fantastic hour of relaxation. Overall, the indoor spa pool stands out as a spectacular and cherished amenity.

Family

The Aquatio Cave Luxury Hotel & SPA stands out as a family-friendly destination, consistently receiving praise for its warm reception of families, including those with young children. Guests frequently highlight the staff's kindness and politeness, noting how they extend their courtesies to children, making families feel genuinely welcome. The hotel’s atmosphere exudes a family-oriented vibe with services tailored to meet the needs of guests traveling with kids. In several instances, staff went the extra mile to ensure that outdoor spaces were accessible for family use, facilitating a relaxing and enjoyable experience for all. This dedication to creating a family-friendly environment makes for a pleasant, stress-free stay, further enhanced by the professional yet amiable nature of the personnel. Families who have stayed at the hotel describe it as a pleasant and high-end retreat, where both adults and children can unwind and feel at home.

5 Star

Aquatio Cave Luxury Hotel & SPA boasts a unique blend of luxury and tradition, encapsulating the quintessential five-star experience. Guests are charmed by the novelty of sleeping in a cave while still enjoying the luxury 5-star fixtures and amenities. The hotel is frequently described as excellent, perfect and superb, living up to its five-star rating with notable service standards that enhance the overall stay. Its prime location further adds value, making the price reasonable for a five-star establishment. However, some reviews suggest that certain aspects might not fully align with five-star expectations, pointing to occasional discrepancies in the quality of services. Overall, the hotel offers a distinctive and luxurious experience that many find worth the price.

Honeymoon

The Aquatio Cave Luxury Hotel & SPA is an ideal destination for honeymooners seeking an unforgettable experience. Guests have consistently praised the elegant honeymoon suite, highlighting its refined design and luxurious feel. Many have noted that the hotel provides thoughtful honeymoon upgrades, enhancing their celebratory stay. It’s clear that couples looking for a perfect honeymoon setting would be hard-pressed to find a better choice, as numerous satisfied visitors have selected this venue for their special occasion with great satisfaction.

Luxury

Aquatio Cave Luxury Hotel & SPA offers a truly luxurious stay while seamlessly integrating the local architecture of Matera. Guests frequently highlight the modern and sophisticated design elements that permeate the entire property, characterizing it as both modern and luxurious. This unique blend of contemporary aesthetics and extraordinary cave architecture results in a captivating experience.

Significant attention to detail is evident throughout the hotel with luxurious five-star amenities and facilities that ensure a high-quality stay. The luxury is particularly notable in the magnificently appointed rooms, which provide a remarkable setting for guests. Additionally, the spa facilities contribute to the overall opulent atmosphere, offering rejuvenation in an elegant environment.

Service at the hotel is consistently commended as wonderful, reflecting the commitment to maintaining a luxury experience. Overall, Aquatio Cave Luxury Hotel & SPA stands out as a luxurious retreat in Matera, combining exceptional service, modern elegance and high-end amenities to create an unforgettable stay.

Romantic

Aquatio Cave Luxury Hotel & SPA offers an enchanting and romantic experience, ideal for couples seeking a unique getaway. The hotel’s beautiful, cave-like structure is dedicated to relaxation and provides an atmosphere that many guests describe as super romantic and atmospheric. The creatively designed rooms enhance the romantic vibe, making it a perfect choice for celebrating special occasions, such as engagements. Guests highly recommend it for its elegant setting and relaxing ambiance, which contribute to a romantically quiet and memorable stay. With experiences such as massages adding to the romance, Aquatio Cave Luxury Hotel & SPA proves to be a top destination for romantic getaways in one of the most beautiful places in Italy.

Yes, Aquatio Cave Luxury Hotel & SPA has pool(s) that belong to one or more of the following categories: Heated Pool.

Yes, a spa is available at Aquatio Cave Luxury Hotel & SPA.

Yes, Aquatio Cave Luxury Hotel & SPA welcomes dogs.

No, parking facilities aren't available at Aquatio Cave Luxury Hotel & SPA.

No, Aquatio Cave Luxury Hotel & SPA doesn't have a gym.

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