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Summary of reviewsNawazi Towers Hotel has garnered substantial praise for its strategic location, making it a highly favored option for pilgrims. It is situated within a 10-15 minute walk from Masjid al-Haram, providing outstanding convenience for those looking to perform their religious duties with ease. The hotel compensates for its uphill setting with a frequent shuttle service, making accessibility even more effortless. Surrounding facilities such as restaurants and shops add to the convenience, enhancing the overall experience for visitors.
Guests frequently commend the cleanliness of the establishment, highlighting well-maintained rooms, bathrooms and common areas. The hotel prioritizes a clean, cozy environment, ensuring a satisfactory stay for all. Exceptional tidiness, regular changing of bed sheets and beautifully decorated spaces contribute to the hotel’s welcoming atmosphere.
The staff at Nawazi Towers Hotel receive consistent accolades for their friendliness and professionalism. Employees like Mamdouh, Faisal, Ziyad, Ali Khameesi and Abdullah are praised for their courteous and helpful demeanor. The staff's willingness to go above and beyond to assist guests greatly enhances the overall experience, making the service at this hotel truly stand out.
Room reviews are largely positive with cleanliness and comfort being recurrent themes. Guests appreciate the functional amenities such as water kettles and comfortable beds. However, room sizes receive mixed feedback—some find them spacious, while others consider them narrow. Maintenance issues like plumbing problems and dysfunctional telephones are occasionally reported, but the hotel’s close proximity to the Haram and efficient shuttle service help mitigate these concerns.
The hotel offers varied parking options, including both free and paid facilities and generally receives positive feedback for its clean and convenient parking spaces. Though the internet service has inconsistencies with some guests experiencing unreliable connectivity, certain areas do offer stable WiFi access.
Nawazi Towers Hotel is family-friendly, providing ample space and comfort in its family-sized rooms. Exceptional service from the reception staff, including upgrades for families, adds to the positive experience. However, the uphill location might pose challenges for those with elderly members or health concerns.
The beds receive mixed reviews; while many find them comfortable with clean linens, others describe the mattresses as too firm. Nonetheless, clean sheets and well-maintained pillows contribute to a generally positive sleeping experience.
Overall, Nawazi Towers Hotel excels in providing a clean, comfortable and convenient stay for pilgrims and families alike, supported by a highly praised staff and strategic location near Masjid al-Haram. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The double room provides air conditioning, a tea and coffee maker, a tiled floor and a flat-screen TV. The unit offers 2 beds.
Triple RoomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room offers air conditioning, a tea and coffee maker, a tiled floor, as well as a flat-screen TV. The unit has 3 beds.
Family SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a tea and coffee maker, a sofa, a tiled floor, as well as a flat-screen TV. The unit offers 1 bed.
Quadruple RoomOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. This quadruple room is air-conditioned and features a flat-screen TV, a tea and coffee maker and a tiled floor. The unit offers 4 beds.
Triple Room with ViewFeaturing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room has a flat-screen TV, air conditioning, a tea and coffee maker, as well as a tiled floor. The unit has 3 beds.
About Nawazi Towers Hotel
License: 10006951
Guest Reviews
Location
Nawazi Towers Hotel boasts a prime location that's highly praised for its proximity to the Holy Mosque, a key highlight for many visitors. The hotel is situated roughly 10-15 minutes by foot from Masjid al-Haram, making it a very convenient option for pilgrims seeking easy access to the sanctuary. Many reviewers appreciate the complimentary shuttle service that runs frequently, providing even quicker access to the Haram, typically within a 2-minute ride.
Despite being positioned at a higher altitude, which requires an uphill walk back to the hotel, the majority of guests found the location manageable and even advantageous, citing stunning views and the convenience of surrounding facilities. The area is replete with restaurants and shops, further enhancing the stay.
Several guests described the location as excellent, good and very good with many mentioning its convenience and overall value. The hotel has efficiently addressed the potential challenge of its hillside setting by offering shuttle buses that operate around the clock, ensuring comfort for those with health concerns or who simply prefer not to walk.
Overall, Nawazi Towers Hotel stands out for its strategic location close to the Haram, making it an ideal choice for those looking to perform their religious duties with ease. The combination of proximity, shuttle availability and surrounding amenities makes it a favored option for many pilgrims.
Rooms
Nawazi Towers Hotel provides a clean and comfortable environment for its guests. The rooms are frequently described as very clean, tidy and well-maintained with excellent cleanliness and renovated interiors being a common praise. They are functional and come with some good amenities like water kettles and comfortable beds. Views from the rooms are often highlighted as amazing, offering nice cityscapes including the Haram and the Clock Tower.
Nonetheless, the room size has sparked mixed feelings. Some guests find the rooms and beds to be small and narrow, while others describe them as spacious and sufficient. Room service quality could be improved, as daily visits occur but not all requests are promptly met. There are also occasional maintenance issues like plumbing problems, broken window latches and dysfunctional telephones. Additionally, some rooms lacked basic facilities such as chairs, small tables and TVs.
Despite these drawbacks, the hotel’s location is relatively close to the Haram and the shuttle service is efficient for those who prefer not to walk the distance. The staff is praised for being polite and responsive, improving the overall experience for guests. Overall, Nawazi Towers Hotel provides a reasonably comfortable stay with commendable cleanliness, though it could benefit from addressing some facility and size concerns.
Beds
Nawazi Towers Hotel offers guests a mixed experience when it comes to their beds and bedding. Many reviews emphasize the comfort and cleanliness of the beds with terms like "comfortable" and "clean sheets" frequently appearing. Guests also appreciate the quality of bed linens, noting they are clean and tidy. However, opinions on the mattresses are divided. While some find them very comfortable, others describe them as extremely hard and uncomfortable, likening them to sleeping on stiff bricks.
The hotel receives praise for its well-maintained pillows and efficient air conditioning, which add to the overall comfort of the sleeping arrangement. Rooms offer a variety of bed configurations, such as two rooms with three beds and two beds, catering to different group sizes. Despite mixed reviews on the mattresses, the general sentiment leans more towards a positive sleeping experience, highlighting the cleanliness and overall comfort of the beds and bedding.
Cleanliness
Located in a quiet neighborhood, Nawazi Towers Hotel has garnered significant praise for its exceptional cleanliness from the guests. The property's clean and well-maintained rooms, bathrooms and common areas are frequently highlighted. Guests appreciated the regular cleaning and changing of bed sheets, emphasizing that cleanliness appears to be a top priority at the hotel. Many found their stays comfortable and satisfactory, citing clean, beautiful and tidy surroundings.
While some noted occasional lapses in room cleaning and upkeep, the overwhelming sentiment remained positive with numerous mentions of exceptionally clean and decorated rooms. Guests also commended the hotel for its proximity to the Haram, making it a convenient choice for visitors.
The staff's friendliness and helpfulness further enhanced the guests' experiences, complementing the hotel's clean and comfortable atmosphere. Overall, Nawazi Towers Hotel is seen as a clean, cozy and convenient place to stay, ensuring a pleasant visit for those who prioritize cleanliness and comfort.
Staff
At Nawazi Towers Hotel, the staff consistently receive high praise from guests. The reception staff are often highlighted for their exceptional friendliness, helpfulness and professionalism. Specifically, employees like Mamdouh, Faisal, Ziyad, Ali Khameesi and Mamdouh at various shifts are frequently commended for their courteous and respectful manner. Guests appreciate the swift and efficient check-in process, as well as the prompt responses to any issues that arise. The kindness and cooperative spirit of the staff, including those from housekeeping, contribute significantly to the positive experience.
Many reviews emphasize the staff's willingness to go above and beyond to assist guests with several mentions of staff resolving complex issues effortlessly. The presence and management qualities of individuals such as Abdullah and Mr. Mamdouh are also noted as contributing to the harmonious and welcoming environment.
Guests are often touched by the warm reception they receive, noting the staff's professionalism and the courteous treatment extended throughout their stay. The positive interactions at the front desk, combined with the helpful and cheerful attitude of all employees, make the hospitality at Nawazi Towers Hotel truly stand out.
Wi-Fi
The WiFi situation at Nawazi Towers Hotel has been quite varied with a mix of positive and negative experiences. Some guests have commended the hotel for having good WiFi, even noting high-speed internet access available in the lobby and some rooms. However, there are numerous reports pointing out significant issues with internet connectivity. Many guests faced poor or non-existent WiFi in their rooms, often describing the connection as slow, unreliable and prone to frequent disconnections. While certain areas of the hotel did offer stable WiFi, the inconsistency in service appears to be a notable concern among visitors. Overall, while the hotel offers some positive aspects regarding WiFi in specific areas, it clearly has room for improvement to ensure reliable internet access throughout the premises.
Parking
Nawazi Towers Hotel offers various parking options with car parking services readily available. There is a mix of both free and paid parking facilities with charges ranging from 30 to 70 SAR per day. Several guests have noted the availability of parking spaces directly within the building, emphasizing their visibility and the convenience they bring to the overall stay. While some reviews mentioned dissatisfaction with the lack of a foot path or a suitable drop-off point for taxis, the overall sentiment about the parking at the hotel remains positive, highlighting the good and clean parking facilities provided.
Family
Nawazi Towers Hotel has received favorable reviews for its family-friendly atmosphere and services, making it a suitable choice for family stays. Guests have praised the hotel for its family-sized rooms, ensuring ample space and comfort. The reception staff, particularly individuals like Mamdooh and Ziyad, have been commended for their exceptional service, even upgrading some families to suites to better accommodate children.
Guests have noted the hotel's cleanliness and good value for money, highlighting the overall positive experience for families. The presence of children's specialty services further enhances its appeal for those traveling with kids. Additionally, the hotel's proximity to nearby shops adds convenience. However, some reviews indicate that the location might not be ideal for families with elderly members due to walking distances. Overall, Nawazi Towers Hotel provides excellent service for families seeking a comfortable and accommodating stay.
No, Nawazi Towers Hotel doesn't have any pool.
No, a spa isn't available at Nawazi Towers Hotel.
No, Nawazi Towers Hotel doesn't allow dogs.
Yes, parking facilities are available at Nawazi Towers Hotel.