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Summary of reviewsHotel MetraSquare in the Ayer Keroh area of Melaka emerges as a prime lodging choice, especially for families and business travelers. Its strategic location offers easy access to major attractions like Zoo Melaka, Taman Buaya and MITC and is conveniently near the Ayer Keroh Toll Station, facilitating smooth travel. Guests appreciate the quiet setting, which is close enough to city attractions without the downtown hustle and bustle. The proximity to various restaurants and shops adds further appeal.
The breakfast at Hotel MetraSquare is frequently lauded for its variety and quality, often being compared to a five-star experience. Guests favor the extensive and delicious offerings, including a notable sambal nasi lemak and the breakfast buffet provided by the neighboring Ames Hotel.
Accommodations are another strong point with rooms described as spacious, clean and comfortable. The generous room sizes, particularly the duplex apartments, effectively cater to families and larger groups, creating a home-like environment. While there are some isolated issues regarding maintenance and cleanliness, overall feedback about the room conditions is positive.
The staff at Hotel MetraSquare receive high praise for their politeness, friendliness and responsiveness. Guests highlight their professionalism and helpfulness, contributing significantly to a positive experience. Fast and reliable WiFi, spacious parking and various family-oriented amenities further enhance the hotel’s appeal.
In summary, Hotel MetraSquare stands out for its convenient location, high-quality breakfast, spacious and comfortable rooms, exceptional staff service and overall family-friendly atmosphere, making it a favored choice for many visitors to Melaka. Show more
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Categories
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
One Bedroom Apartment TwinThis air-conditioned apartment features a balcony, a fridge and a dining area. A flat-screen TV with satellite channels is provided.
Duplex RoomSet over 2 levels, this air-conditioned room offers 2 bedrooms, a minibar and a flat-screen TV with satellite channels.
One Bedroom Apartment QueenThis apartment features a balcony, air conditioning and electric kettle. A fridge and a flat-screen TV with satellite channels are also provided.
Superior Twin RoomThis air-conditioned room offers a minibar and a flat-screen TV with satellite channels.
Deluxe Quadruple RoomThis quadruple room features air conditioning, a fridge and a flat-screen TV with satellite channels.
Guest Reviews
7.9
Good
Location
Hotel MetraSquare boasts a highly strategic and convenient location in the Ayer Keroh area of Melaka, making it an excellent choice for both business and family stays. Guests appreciate its proximity to major attractions such as Zoo Melaka, Taman Buaya and MITC, which are all easily accessible. The hotel is near the Ayer Keroh Toll Station, facilitating effortless travel to and from the highway.
Visitors enjoy the convenience of a nearby selection of restaurants, shops and places offering local delicacies like Asam Pedas Pak Man. Additionally, the hotel is favored for its quiet setting, away from the hustle and bustle of Melaka downtown, yet close enough to the city's key tourist spots.
The location is particularly praised for being suitable for various events, such as marathons and its adjacency to the MITC area, which is ideal for business travelers. The ease of finding the hotel and the array of dining options in the vicinity further enhance its appeal.
Rooms at Hotel MetraSquare are described as spacious and clean, contributing to an overall comfortable stay. The hotel also provides a good breakfast selection, making it well-suited for family visits. In summary, the strategic location, combined with its range of amenities and clean environment, positions Hotel MetraSquare as a prime lodging choice in Melaka.
Breakfast
Hotel MetraSquare has garnered praise for its breakfast offerings with many guests highlighting the variety and quality of the food. The breakfast is noted for its delicious and diverse options, often described as akin to a five-star experience. Guests appreciate the ample choices available with particular mentions of the sambal nasi lemak and the extensive breakfast buffet provided by the neighboring Ames Hotel. The breakfast spread is frequently referred to as excellent, superb and outstanding, whether enjoyed for its free provision or its perceived value for money. Despite some feedback suggesting a need for further diversification and a few comments on limited options, the general consensus is overwhelmingly positive. The breakfast service stands out as a notable aspect of the Hotel MetraSquare experience, often described as amazing, plentiful and truly delectable.
Rooms
Hotel MetraSquare impresses guests with its spacious and clean rooms, effectively catering to families with its generous room sizes. The accommodations are noted for being comfortable and modern with many reviews appreciating the ample space suitable for larger families and groups. The duplex apartments, in particular, stand out for their innovative design and functional layout, mimicking a home-like environment. Guests frequently mention that the decor and setting of the rooms are pleasant and comfortable. However, there are isolated mentions of maintenance issues, such as dusty rooms and non-functional TVs, as well as occasional problems with air conditioning. Despite these occasional drawbacks, the overall feedback highlights the roomy and clean spaces, making it a good choice for those traveling with children or in larger groups. The proximity to MITC, just 1km away, is an added convenience for visitors.
Beds
Hotel MetraSquare receives mostly positive feedback about its beds. Guests frequently describe the beds as comfortable and good-sized with many highlighting the queen size beds as particularly accommodating. Phrases such as comfortable and clean and very comfy appear repeatedly, suggesting that most visitors find the beds satisfactory for a restful night's sleep. The beds are also noted for their spaciousness, adding to the overall positive experience.
However, there are a few concerns raised by guests. Some mention issues with cleanliness, such as dirty mattress covers and bed sheets. A few guests have pointed out specific drawbacks, including pillows that are too smushy with an odd smell and mattresses that are adequately firm but accompanied by a squeaking sound. There are also comments about worn-out comforters and certain beds that could benefit from being updated.
Despite these few criticisms, the general consensus leans towards comfort and satisfaction, making the beds at Hotel MetraSquare a highlight for many of its guests.
Cleanliness
Hotel MetraSquare receives mixed reviews regarding its cleanliness. Some guests have praised the hotel for being clean, comfortable and strategically located, noting clean rooms, bathrooms and bedding, as well as a generally clean and cosy environment. Many have appreciated the friendliness and accommodating nature of the staff, which contributes positively to the overall experience.
However, several guests have pointed out areas needing improvement. Common complaints include dirty and sticky floors, musty and dusty rooms with cobwebs and unclean bathrooms with old stains. Specific issues such as smelly pillows, torn curtains and poorly maintained flooring have also been mentioned. Despite the hotel being new, some guests feel the cleaning standards should be raised to better match the expectations set by its pricing.
Staff
Hotel MetraSquare has garnered considerable praise for its staff, who are frequently described as polite, friendly and responsive. Guests consistently highlight the professionalism and exceptional service provided, emphasizing how quickly and efficiently issues are resolved. The reception staff, in particular, receive commendations for their excellence. Many reviews also underscore the helpfulness of the team with employees going out of their way to accommodate requests and ensure guest satisfaction. The maintenance staff have been noted for their customer-friendly approach and overall, the consistent theme is one of friendliness and helpfulness across the board. While there were occasional instances of miscommunication, these appear to be exceptions rather than the rule. Overall, the staff at Hotel MetraSquare contribute significantly to a positive guest experience with their top-notch service and dedicated approach.
Wi-Fi
'Hotel MetraSquare' offers a comfortable and spacious experience with notably fast WiFi. Guests appreciate that each room is equipped with an individual WiFi connection, often describing the network speed as fast and reliable. Many have enjoyed a good WiFi connection during their stay, which enhances the overall convenience. However, it's worth noting that some guests have faced issues with WiFi connectivity with a few reporting no connection at all. Additionally, minor maintenance concerns, such as dirty coffee packet holders and non-functional room telephones, were mentioned. Overall, the WiFi at 'Hotel MetraSquare' is generally well-regarded, although it may occasionally be inconsistent.
Parking
Hotel MetraSquare offers a generally positive parking experience for its guests. Many have found parking easy to access with good availability and a spacious parking lot accommodating numerous vehicles. While a few reviews mention that the designated parking for individuals with disabilities (OKU) is lacking, the overall ease of finding parking stands out. Some notes about the distance to parking suggest that it can be quite a walk for those with mobility issues. Despite this, the complimentary nature of the parking, even if limited, adds to the convenience for most visitors.
Family
Hotel MetraSquare appears to be well-suited for families, especially those traveling with children. The rooms are consistently described as spacious and comfortable, catering to various family sizes, whether it's a small family with young kids or a larger family. Essential amenities such as air conditioning and clean bathrooms enhance the experience and additional conveniences like a dining table and fridge make extended stays more enjoyable. The ample space allows children to move around freely, making it a practical choice for families looking for comfortable and accommodating lodging.
No, Hotel MetraSquare doesn't have any pool.
No, a spa isn't available at Hotel MetraSquare.
No, Hotel MetraSquare doesn't allow dogs.
Yes, parking facilities are available at Hotel MetraSquare.