Hotel Sonenga
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Summary of reviewsHotel Sonenga in Menaggio is highly praised for its serene hillside location, providing stunning views and a tranquil ambiance while being a manageable walk from the town center. The beautiful, quiet surroundings, coupled with convenient parking facilities and proximity to hiking trails, make it a favored choice for those seeking both peace and accessibility to local amenities.
Guests frequently highlight the delightful breakfast experience, marked by generous, varied and high-quality offerings. Dining by the pool adds an enjoyable touch to the meal. Although there are some concerns about the cost and occasional lack of variety, the overall impression is that the breakfast is a memorable feature of the stay.
The dinner experience at Hotel Sonenga receives mixed reviews. While the pasta and other dishes are appreciated, the lack of a permanent restaurant and the need to walk a distance for alternative dining options present some inconveniences. The atmosphere and the wine selection are commendable, but service speed and the cost of certain items need improvement.
The rooms at Hotel Sonenga are noted for their spaciousness and cleanliness, featuring large balconies or terraces with scenic views. While some rooms might have outdated furnishings and minimalistic decor, they still offer a comfortable and practical stay. Cleanliness standards are generally high despite minor maintenance issues.
The hotel's cleanliness extends beyond the rooms to the entire property, including the pool area, which is well-maintained and appreciated for its relaxing ambiance. The swimming pool is a highlight, offering a clean and inviting space with beautiful views, although it may occasionally require maintenance.
The staff at Hotel Sonenga receive consistent praise for their exceptional friendliness and helpfulness, contributing significantly to the hotel's welcoming atmosphere. The family-run nature of the hotel enhances the personal touch, making guests feel well-cared for and comfortable, particularly international visitors thanks to multilingual communication.
A notable downside is the weak and unreliable WiFi, which is often restricted to common areas like the reception and pool, leading to frustration among guests who expect better connectivity.
Parking facilities are generally positive with many guests appreciating the availability of on-site and underground parking. However, limited spaces and additional costs can be challenging, making prior reservation advisable.
Finally, Hotel Sonenga's charm as a family-friendly establishment is evident through its warm atmosphere and accommodating nature, making it an ideal choice for families seeking a clean, welcoming and comfortable stay.
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Guests frequently highlight the delightful breakfast experience, marked by generous, varied and high-quality offerings. Dining by the pool adds an enjoyable touch to the meal. Although there are some concerns about the cost and occasional lack of variety, the overall impression is that the breakfast is a memorable feature of the stay.
The dinner experience at Hotel Sonenga receives mixed reviews. While the pasta and other dishes are appreciated, the lack of a permanent restaurant and the need to walk a distance for alternative dining options present some inconveniences. The atmosphere and the wine selection are commendable, but service speed and the cost of certain items need improvement.
The rooms at Hotel Sonenga are noted for their spaciousness and cleanliness, featuring large balconies or terraces with scenic views. While some rooms might have outdated furnishings and minimalistic decor, they still offer a comfortable and practical stay. Cleanliness standards are generally high despite minor maintenance issues.
The hotel's cleanliness extends beyond the rooms to the entire property, including the pool area, which is well-maintained and appreciated for its relaxing ambiance. The swimming pool is a highlight, offering a clean and inviting space with beautiful views, although it may occasionally require maintenance.
The staff at Hotel Sonenga receive consistent praise for their exceptional friendliness and helpfulness, contributing significantly to the hotel's welcoming atmosphere. The family-run nature of the hotel enhances the personal touch, making guests feel well-cared for and comfortable, particularly international visitors thanks to multilingual communication.
A notable downside is the weak and unreliable WiFi, which is often restricted to common areas like the reception and pool, leading to frustration among guests who expect better connectivity.
Parking facilities are generally positive with many guests appreciating the availability of on-site and underground parking. However, limited spaces and additional costs can be challenging, making prior reservation advisable.
Finally, Hotel Sonenga's charm as a family-friendly establishment is evident through its warm atmosphere and accommodating nature, making it an ideal choice for families seeking a clean, welcoming and comfortable stay.
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About Hotel Sonenga
License: 013145-ALB-00001, IT013145A1RKGHZAFO
Guest Reviews
Location
The hotel's elevated position provides beautiful vistas and fresh mountain air, enhancing the overall experience. While the walk to the town center and lakefront is described as pleasant, it’s important to note that it involves a steep ascent back to the hotel. This uphill hike can be challenging for some, especially those with heavy luggage or mobility issues. However, many find it manageable and a good incidental exercise.
For guests traveling by car, the hotel offers convenient parking facilities, which is a valuable amenity given the general parking challenges in the area. The proximity to hiking trails and scenic paths also adds to the charm, allowing guests to explore the natural beauty of Lake Como.
Overall, Hotel Sonenga is celebrated for its beautiful, quiet location and excellent value, making it a favored choice for those looking for a serene spot within a reasonable walking distance from Menaggio’s main attractions.
Breakfast
Guests consistently mentioned enjoying the coffee and homemade pastries and the breakfast selection was often referred to as copious and high in quality. There were also mentions of the breakfast being one of the standout features of the hotel experience, making it a memorable part of their stay.
However, not all feedback was entirely positive. Some guests mentioned that the breakfast was on the expensive side, costing around 15 Euros per person. A few reviews pointed out that the breakfast was slightly lacking in variety and sometimes not ready at the opening time. There were also scattered comments about the breakfast being basic or below expectations with notable mentions of a lack of fresh goods, limited choices and missing items like fruit, meat and cheese.
Despite these occasional drawbacks, the overall impression from the guests suggests that Hotel Sonenga offers a fulfilling and enjoyable breakfast experience, making it a valued part of the stay.
Dinner
Guests were particularly impressed by the wine list, which provided a surprising and pleasant variety. However, some found the cost of their chosen wine to be unexpectedly high. Breakfast received mixed reviews with some mentioning it as poor, while others were satisfied with the spread.
On the downside, the hotel seems to lack a permanent restaurant facility. The nearest external dining option is a 15-minute walk away, which can be inconvenient, especially considering the uphill return journey that may have to be done in the dark. Service has also been a concern with some guests reporting slow service times. The quality and pricing of the restaurant food, particularly at the pool, received criticism for being too simple and overly expensive.
Overall, while Hotel Sonenga offers some strong dining options and a pleasant atmosphere, potential visitors should be aware of its limitations regarding restaurant facilities and the accessibility of dining options.
Rooms
Many rooms boast a generous size, offering ample space for relaxation and feature large beds and functional bathrooms. Some reviews, however, point out that certain rooms have old or worn furniture, minimalistic decor and facilities that could benefit from updating. Issues such as noise from adjacent rooms, occasional lack of air conditioning, heating limits and dated interiors are noted, but they don’t seem to detract significantly from the overall comfort and cleanliness.
The charming Italian aesthetic of the hotel is mentioned with some rooms recently upgraded to provide a fresher look. While some rooms are described as cold or in need of renovation, the housekeeping standards appear generally high, ensuring rooms are clean and tidy. A few minor maintenance issues, such as damaged equipment or stained sheets, are noted but are not a consistent complaint among guests.
In summary, the rooms at Hotel Sonenga are praised for their spaciousness and cleanliness, offering comfortable and practical accommodation despite some dated aspects and occasional noise. Guests seeking simplicity and ample space will likely find the rooms meet their needs, particularly those with terraces or balconies providing scenic views.
Beds
However, there are mixed opinions. Some reviews note that certain beds were uncomfortable with comments about thin, hard or old mattresses affecting sleep quality. There were also mentions of bedding and linen comfort, though some pointed out issues like rough bedspreads and thin cot mattresses. A few guests encountered issues with bed durability and stability with some beds feeling unstable or sliding out.
Despite these mixed reviews, the overall sentiment leans towards a positive experience with the comfort of the beds at Hotel Sonenga, making it a key highlight for many visitors.
Cleanliness
Guests appreciated the cozy atmosphere by the swimming pool, which, despite a few mentions of lapses in maintenance, was generally considered clean and refreshing. The hotel overall is maintained to a high standard, providing a neat and orderly environment. Allergy-friendly bedding and thoughtful room amenities like small refrigerators and kettles further enhanced the guests' comfort, though there were some remarks about specific cleanliness issues needing attention, such as the occasional presence of limescale or dust.
The hotel's location is another positive aspect, conveniently situated within walking distance of local restaurants and shops, contributing to a pleasant stay. Although some felt certain areas required updating or closer attention to details like soundproofing and hygiene, the general consensus points to a clean, comfortable and quiet retreat, making Hotel Sonenga a reliable choice for travelers prioritizing cleanliness in their accommodations.
Staff
Many reviews commend the staff's professionalism and their ability to communicate effectively in multiple languages, including English and French, which has helped international guests feel more comfortable and well-assisted during their stay. The attentiveness and kindness extended to guests have been consistently noted with many describing the team as super friendly and generous.
The owners, including Mr. Walter and his son Samuele, are particularly mentioned for their exceptional hospitality and willingness to provide valuable information and assistance. This family-oriented approach contributes to the relaxed and inviting environment of the hotel.
Guests also appreciate the helpfulness of the reception team, who are always ready to offer support and ensure that check-ins and check-outs go smoothly. The overall friendliness and professionalism of the hotel's staff, along with their readiness to go the extra mile, make for a memorable and pleasant stay at Hotel Sonenga.
Wi-Fi
Pool
Guests repeatedly highlight the pool as a wonderful spot to relax, especially after a day at Lake Como. It's described as a lovely outdoor space, not overly crowded and offers great views, making it a delightful place to unwind. Families particularly find the pool spacious enough for children to enjoy.
While the pool appears to offer a great experience overall, there were some mentions of it being older and requiring maintenance, such as the need for cleaning during the high season when algae were noted or replacing some broken tiles. Despite these minor issues, the pool is frequently regarded as a significant plus, adding considerable value to the guest experience at Hotel Sonenga.
Parking
However, there are also points of concern. Parking can come with additional costs with fees typically around 6 to 8 euros per day. Additionally, some guests found parking spaces to be tight and the bays easily filled up, especially in the evenings. The limited number of spaces means that securing a spot can sometimes require prior reservation and a few guests experienced coordination issues where reserved spots were occupied by other guests on arrival.
In summary, while Hotel Sonenga offers good and functional parking options, it's advisable to reserve a spot in advance and be prepared for potential extra costs and occasional challenges in availability.
Family
Cleanliness is also a highlight with fresh, spacious and very clean family rooms consistently praised. This small but cozy hotel provides ample family accommodation, perfect for a short stay with loved ones. The presence of a nearby playground offers children a safe and enjoyable activity, while the family-friendly pool at the hotel adds to the leisure options.
The hotel's location is convenient for visiting Menaggio, offering a quiet and secure setting for kids. Overall, Hotel Sonenga offers a pleasant and family-friendly experience, marked by attentive service and a welcoming local family atmosphere.
3 Star
However, feedback does highlight some areas where expectations may fall short, such as issues with parking availability and the lack of air conditioning or ceiling fans. Bedding quality was noted as poor by some guests. Despite these drawbacks, many found their stay enjoyable and felt that the hotel provided good care and a high level of service for its category.
While a few reviews suggest the hotel might better align with a two-star rating, the majority agree it fulfills its three-star promise effectively. It's a solid option for travelers seeking standard accommodations with decent services within a reasonable budget.
Outdoor Pool
Guests appreciate the pool's availability until 10 pm, providing ample opportunity for relaxation. The outdoor setting is further enhanced by comfortable poolside couches and chairs. Families particularly enjoy the facility with children finding it particularly inviting. Towels are available for rental, making for a convenient experience.
Overall, the swimming pool at Hotel Sonenga is a notable feature that contributes significantly to a pleasant stay, offering both relaxation and enjoyment in a clean and well-maintained environment.
Dog Friendly
Yes, Hotel Sonenga has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Sonenga.
Yes, Hotel Sonenga welcomes dogs.
Yes, parking facilities are available at Hotel Sonenga.
No, Hotel Sonenga doesn't have a gym.
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