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Mersin HiltonSA

Mersin , Palmiye Mahallesi 1225 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMersin HiltonSA has earned high praise from guests, largely due to its prime location, top-tier facilities and exceptional service. The hotel is situated right on the seafront, providing spectacular views from nearly every room and easy access to the city's promenade, boulevard, mosque, shops, restaurants and cafes. Although there is no direct beach access and sun loungers are not provided, the location's tranquility and proximity to essential attractions make it an excellent base for exploring Mersin.

The hotel's breakfast offerings receive glowing reviews for their variety and quality. The expansive buffet, often described as excellent and delicious, can be enjoyed in a scenic garden setting or on the veranda with a view of the sea. Similarly, the dinner experience impresses guests with fast room service, delicious meals and a generally favorable dining atmosphere, though some note a decline in restaurant quality.

Rooms at the Mersin HiltonSA are consistently hailed for their comfort and luxury. Spacious, clean and modernly furnished, the accommodations often feature balconies with breathtaking sea or city views. Despite occasional mentions of outdated aspects, the overall sentiment is highly positive with cozy beds contributing to a restful stay.

Cleanliness is another strong point with the hotel generally maintaining high standards in both rooms and common areas. Efficient housekeeping and well-kept facilities enhance the stay, even though there are isolated reports of unpleasant odors and minor cleanliness issues.

The staff at Mersin HiltonSA receive widespread acclaim for their friendliness, professionalism and attentiveness. Guests particularly note the warm reception and excellent service, citing individuals like Mr. Burak at the front desk as exemplary. Though there are occasional mentions of staff being overwhelmed during peak periods, the overall impression is that the team is dedicated to providing superior service.

The hotel's pool receives mixed reviews. While many appreciate its size, cleanliness and pleasant atmosphere, some guests find it small, dirty or out of order at times. The presence of many children and inconsistent service are other noted drawbacks.

While the lack of direct beach access and a clean, nearby beach may be downsides, Mersin HiltonSA's beautiful property, comfortable beds and high-quality service make it a highly recommended choice for visitors to Mersin.
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Hotel near The Beach

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Hotel with Swimming Pool

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Hotel with Outdoor Pool

Room Types

Twin Room with Sea View This bright room offers floor-to-ceiling windows and 2 single beds. There is a private bathroom and a balcony with city and sea views. A minibar, electric kettle and a flat-screen TV with satellite channels are provided.

King Room with Sea View Offering a balcony with a Mediterranean sea view and floor-to-ceiling floors, this king room comes with a king size bed, a work desk, a chair, a minibar and a bathroom. This room offers: - Two complimentary bottles of water - Rollaway bed for a child

Executive Suite with Lounge Access The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

Executive Room with Panoramic Sea View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

Executive King Room with Sea View Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.

Executive Twin Room with Sea View Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Deluxe King Room with Sea View This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.

Deluxe Suite with Sea View The spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

Deluxe Room with Panoramic Sea View Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned triple room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 1 bed.

Deluxe Twin Room with Sea View This air-conditioned triple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Twin Room - Accessible This air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.

About Mersin HiltonSA

License: 4217

Guest Reviews

9.0

Excellent

Location

Mersin HiltonSA enjoys a fantastic location, frequently praised for being right on the sea front and offering breathtaking views of the ocean from almost every room. It's ideally situated by the beach, providing guests with the perfect opportunity to jog or stroll along the shoreline while soaking in the soothing scenery.

The hotel's prime position also places it close to the city promenade, boulevard, mosque, shops, restaurants and cafes, making it an excellent base for exploring Mersin. Guests consistently highlight the convenience and attractiveness of its location, describing it as top-notch, optimal and the best spot in the city.

While the hotel is right by the sea, it's worth noting that there is no direct beach access nor are there sun loungers with umbrellas provided. Its setting, slightly outside the city center, is appreciated for its tranquility, yet it's still very central and near to key areas.

The hotel's facilities also receive positive remarks. The rooms are described as comfortable, cozy and large, especially the suites and there's a large underground parking area available. Guests find the overall environment clean and well-maintained with friendly and attentive staff adding to the pleasant experience.

Overall, Mersin HiltonSA is celebrated for its stunning location, excellent views and proximity to essential city attractions and amenities, making it a highly recommended choice for visitors to Mersin.

Breakfast

Mersin HiltonSA offers a commendable breakfast experience drawing largely positive feedback from its guests. Many reviews highlight the breakfast as great, excellent and amazing. The variety and delightfulness of the breakfast buffet receive consistent praise with mentions of it being very extensive, diverse and plentiful. The breakfast can be enjoyed in a garden setting with a view of the sea or on the veranda, adding to the ambiance.

Guests also appreciate the quality and taste of the food, noting that the breakfast is delicious and the coffee very good. The service from the staff is frequently commended with specific mentions of excellent service and freshly prepared omelets or fried eggs upon request. Despite a few mentions that the breakfast could be better or more varied, the overall sentiment remains positive with many finding it to be a satisfying aspect of their stay.

Dinner

The dinner experience at Mersin HiltonSA generally receives high praise from guests. Many highlight the fast room service and delicious food, describing the meals as really delicious and quite good. The dinner buffet also garners positive feedback, being noted as good. Guests appreciate both breakfast and dinner, indicating that the culinary offerings are satisfying overall. There are mentions of enjoyment during dinner at the restaurant, contributing to an overall excellent impression of the dining experience. However, it's noted that the restaurant's quality has declined for some, but this doesn't overshadow the predominantly positive sentiments.

Rooms

Mersin HiltonSA offers an exceptional stay with rooms that are consistently praised for their comfort and luxury. Guests often highlight the cleanliness and spacious nature of the accommodations. Many rooms feature balconies with breathtaking views of the sea or city, adding to the sense of tranquility. The beds receive high marks for their comfort, often described as cozy and heavenly, ensuring a restful sleep. Modern amenities and stylish decor contribute to the feeling of luxury throughout. Though a few guests noted that some aspects of the rooms feel outdated, the overall consensus is that they are well-appointed and offer a high level of comfort and cleanliness.

Beds

Mersin HiltonSA receives numerous commendations for its beds with many guests delighted by their comfort. Descriptions such as very comfortable, cozy and heavenly frequently appear, highlighting the satisfaction with the sleeping arrangements. The hotel's large soft beds and cozy duvets and pillows often make for a pleasant rest experience. However, some guests do note that the beds can be too soft for their preference with a few mentioning discomfort due to the lack of firmness. Despite occasional criticisms regarding bed softness, the overall consensus suggests that the majority of guests find the beds at Mersin HiltonSA to be a high point of their stay, offering restful sleep and relaxation.

Cleanliness

Mersin HiltonSA generally receives positive feedback regarding its cleanliness. Guests frequently commend the hotel for its consistently clean rooms and overall well-maintained property. The housekeeping service is praised for its efficiency and thoroughness. Many reviews highlight the spacious, modernly furnished rooms that contribute to a comfortable stay. Additionally, the hotel's cleanliness extends to its common areas with particular emphasis on the well-kept facilities.

However, it's worth noting that there are occasional criticisms. Some guests reported unpleasant odors in the corridors and issues with bathroom cleanliness. Specifically, stains and cigarette smells were mentioned, indicating that there might be inconsistencies in maintaining certain areas.

Overall, Mersin HiltonSA demonstrates a strong commitment to cleanliness, despite a few isolated incidents. The hotel's maintenance and cleaning efforts are generally well-received, enhancing the overall guest experience.

Staff

The Mersin HiltonSA has garnered a wealth of positive feedback regarding its staff, which is often highlighted as a standout feature of the hotel. Reviews consistently praise the team for being very friendly, helpful and professional. Many guests commend the warm reception provided by the staff, especially noting the exceptional service at the front desk by individuals like Mr. Burak. The restaurant and bar staff are particularly noted for their politeness and attentiveness, making guests feel valued and well taken care of.

Several reviews emphasize the staff's efficiency and responsiveness with many guests appreciating how their needs and wishes were promptly addressed. The friendliness and approachable nature of the staff seem to create a welcoming atmosphere, enhancing the overall guest experience. The clean rooms and beautiful views are complemented by a hospitable staff that many travelers describe as first-class and always ready to assist.

However, amidst the overwhelmingly positive feedback, there are a few mentions of staff being overwhelmed or slow at times, indicating room for improvement in handling peak periods. Despite this, the general sentiment is that the team at Mersin HiltonSA is dedicated to providing superior service, contributing significantly to the hotel's positive reputation.

Pool

The pool at Mersin HiltonSA receives mixed reviews from guests with various aspects highlighted. Many guests appreciated the pool's size, describing it as bigger than expected, very large and spacious. Cleanliness was also a common point of satisfaction with several noting the pool's clean and warm water. The pool area itself is often praised as being great and pleasant with additional amenities such as a bar enhancing the experience.

However, there are some critiques as well. Some guests found the pool to be small, dirty or even out of order during their stay. Additionally, the presence of many children at certain times made it challenging for some to swim. There were occasional complaints about the water temperature being too cold and the lack of service at the pool.

Overall, while the pool at Mersin HiltonSA is generally well-regarded for its size and cleanliness, guests did experience some inconsistencies in maintenance and service.

Beach

Mersin HiltonSA is ideally situated directly on the coast, providing guests with stunning sea views. However, there is no direct access to the beach from the hotel and sun loungers with umbrellas are not available on the premises. While the water in the city is recognized for its cleanliness, the closest clean beach is about 60 km away. Guests have noted the lack of a private beach as a downside, although there is a small sandy beach within a short distance. Despite this, the hotel itself is praised as a beautiful property in a charming city with very nice, polite and attentive staff who contribute to a pleasant stay.

Yes, Mersin HiltonSA has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Mersin HiltonSA.

Yes, Mersin HiltonSA welcomes dogs.

No, parking facilities aren't available at Mersin HiltonSA.

Yes, Mersin HiltonSA has a gym.

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