Wyndham Garden Duesseldorf Mettmann
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Summary of reviewsWyndham Garden Düsseldorf Mettmann garners a strong reputation primarily for its strategic and convenient location. Guests appreciate its positioning between Düsseldorf and Wuppertal with easy access to highways, which ensures quick travel times and makes it especially appealing for business travelers and trade fair attendees. Public transportation connections are excellent and nearby amenities add to the convenience. Despite being close to a busy main road, the hotel maintains a quiet ambiance suitable for restful stays.
The breakfast offerings receive high praise for their variety, quality and consistency. Guests highlight the comprehensive selection at the buffet, featuring items like fresh fruit, eggs, cheese and coffee. The breakfast service is well-organized, regularly replenished and the staff is noted for being friendly and accommodating.
The hotel's restaurant also receives positive feedback with guests enjoying the quality and taste of the food. The dinner buffet at a reasonable price is a popular choice and the pleasant service further enhances the dining experience. However, the atmosphere of the dining hall could use some improvements and the menu is somewhat limited due to pandemic restrictions.
Rooms at Wyndham Garden Düsseldorf Mettmann are a mixed experience. Positively, the cleanliness and comfort of the rooms, particularly the beds, are appreciated. Nonetheless, several guests find the rooms outdated and small with some issues in temperature control and ventilation. Noise can also be a concern in certain areas of the hotel.
Cleanliness overall is a point of contention. While some guests find the rooms clean and well-maintained, others report issues such as stained carpets, dust accumulation and occasionally missed cleaning spots. Attention to COVID-19 safety protocols, such as mask-wearing by staff, has been flagged as an area needing improvement.
The staff is consistently praised for their friendliness, helpfulness and professional demeanor. The 24/7 reception service and the accommodating nature of the team significantly contribute to a positive guest experience. The efficiency and attentiveness of the restaurant and housekeeping staff are often highlighted.
Wi-Fi connectivity is an area for improvement with many guests reporting inconsistent and unreliable internet access, especially in rooms and on higher floors. While the lobby and reception areas have better connectivity, this limited coverage does not meet guest expectations.
The hotel's wellness and fitness center is appreciated for providing a small gym and sauna area, although some technical issues and maintenance problems have been noted. The gym's limited hours of operation in the early evening are also seen as a drawback.
Parking facilities receive positive reviews with multiple options that include free parking spaces, affordable paid parking and an underground garage. While the parking lot can become crowded, there are generally sufficient spaces available.
The beds are generally described as comfortable with most guests reporting a positive experience. However, a few found the beds too soft or narrow and some mentioned issues with sagging mattresses.
Despite being advertised as a four-star hotel, several guests feel it does not meet the expectations of this rating, pointing out areas needing renovation and better maintenance. The overall service and facility quality fall short of what is typically expected for a four-star experience.
The hotel stands out for its exceptional dog-friendly environment with guests praising the warm welcome extended to pets. This makes it a highly suitable option for those traveling with canine companions.
Overall, Wyndham Garden Düsseldorf Mettmann offers a convenient and comfortable stay with many positive aspects, particularly its location, breakfast quality and friendly staff. However, there are areas needing improvement, especially concerning room updates, Wi-Fi connectivity and adherence to cleanliness standards.
Categories
The breakfast offerings receive high praise for their variety, quality and consistency. Guests highlight the comprehensive selection at the buffet, featuring items like fresh fruit, eggs, cheese and coffee. The breakfast service is well-organized, regularly replenished and the staff is noted for being friendly and accommodating.
The hotel's restaurant also receives positive feedback with guests enjoying the quality and taste of the food. The dinner buffet at a reasonable price is a popular choice and the pleasant service further enhances the dining experience. However, the atmosphere of the dining hall could use some improvements and the menu is somewhat limited due to pandemic restrictions.
Rooms at Wyndham Garden Düsseldorf Mettmann are a mixed experience. Positively, the cleanliness and comfort of the rooms, particularly the beds, are appreciated. Nonetheless, several guests find the rooms outdated and small with some issues in temperature control and ventilation. Noise can also be a concern in certain areas of the hotel.
Cleanliness overall is a point of contention. While some guests find the rooms clean and well-maintained, others report issues such as stained carpets, dust accumulation and occasionally missed cleaning spots. Attention to COVID-19 safety protocols, such as mask-wearing by staff, has been flagged as an area needing improvement.
The staff is consistently praised for their friendliness, helpfulness and professional demeanor. The 24/7 reception service and the accommodating nature of the team significantly contribute to a positive guest experience. The efficiency and attentiveness of the restaurant and housekeeping staff are often highlighted.
Wi-Fi connectivity is an area for improvement with many guests reporting inconsistent and unreliable internet access, especially in rooms and on higher floors. While the lobby and reception areas have better connectivity, this limited coverage does not meet guest expectations.
The hotel's wellness and fitness center is appreciated for providing a small gym and sauna area, although some technical issues and maintenance problems have been noted. The gym's limited hours of operation in the early evening are also seen as a drawback.
Parking facilities receive positive reviews with multiple options that include free parking spaces, affordable paid parking and an underground garage. While the parking lot can become crowded, there are generally sufficient spaces available.
The beds are generally described as comfortable with most guests reporting a positive experience. However, a few found the beds too soft or narrow and some mentioned issues with sagging mattresses.
Despite being advertised as a four-star hotel, several guests feel it does not meet the expectations of this rating, pointing out areas needing renovation and better maintenance. The overall service and facility quality fall short of what is typically expected for a four-star experience.
The hotel stands out for its exceptional dog-friendly environment with guests praising the warm welcome extended to pets. This makes it a highly suitable option for those traveling with canine companions.
Overall, Wyndham Garden Düsseldorf Mettmann offers a convenient and comfortable stay with many positive aspects, particularly its location, breakfast quality and friendly staff. However, there are areas needing improvement, especially concerning room updates, Wi-Fi connectivity and adherence to cleanliness standards.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Guest Reviews
Wyndham Garden Düsseldorf Mettmann enjoys a strong reputation for its strategic and convenient location. Many guests appreciate its positioning between Düsseldorf and Wuppertal with easy access to highways ensuring quick transit times. The proximity to Düsseldorf, trade fairs and the airport makes it particularly appealing for business travelers and those attending local events. The hotel's location is also regarded as optimal for golfing enthusiasts, being close to prestigious golf courses like Kosaido and Hubbelrath.
People note the hotel’s excellent public transportation connections and the convenience of nearby amenities, such as shopping centers, gas stations and supermarkets, all within a short walking distance. Despite its proximity to a busy main road, the hotel is often described as quiet with peaceful rooms allowing for restful stays.
The location is also favorable for guests visiting relatives or attending local markets and events, like the Mettmann Christmas market and the Neander Valley. However, some visitors find the distance to Düsseldorf city center a bit far with public transport taking about an hour. Nonetheless, the hotel's accessibility and its ability to serve a variety of needs—from leisure to business to transit stays—are frequently highlighted as key advantages.
The breakfast offerings at the Wyndham Garden Duesseldorf Mettmann have consistently received high praise from guests. Numerous reviews highlight the very good and top-quality breakfast, describing it as rich, extensive and abundant. Guests appreciated the comprehensive and balanced selection available at the buffet, which includes fresh fruit, eggs, cheese, cereal, granola, fresh bread rolls and delicious coffee. The breakfast buffet is well-organized, regularly replenished and maintained tidy with friendly and accommodating staff on hand.
Many found the breakfast to be delicious with several mentioning its variety and quality. Positive remarks also emphasize the large selection and the fact that breakfast was included in the price, offering good value for money. Although some reviews noted the presence of canned items and occasional issues with coffee and juice running out, overall impressions remain favorable. In summary, the breakfast at Wyndham Garden Duesseldorf Mettmann is highly recommended by guests for its taste, variety and overall positive experience.
Wyndham Garden Duesseldorf Mettmann offers a dining experience that many guests find enjoyable, particularly highlighting the good and delicious food available at the hotel's restaurant. Reviews frequently praise the quality of both breakfast and dinner with the dinner buffet at €25 per person being a noted option. Guests often recommend the restaurant for its tasty dishes such as pizza and salad. The food is described as very good and affordable and the restaurant atmosphere is usually well-received, though some mentioned that the dining hall could be more inviting and better organized.
Despite a limited menu, often attributed to Covid-19 restrictions, alterations to orders are swiftly implemented by the professional waitstaff. However, a few criticisms include average dinner food, mediocre meals and insufficient restaurant space despite reservations. Some guests felt the highly-priced dinner packages didn’t offer good value and the restaurant menu seemed a bit cheap to some.
Overall, the restaurant generally receives high marks for its food and service, making it a recommended choice for dining during a stay at the hotel.
The rooms at Wyndham Garden Duesseldorf Mettmann receive mixed reviews from guests. Positively, cleanliness is a consistent highlight with many guests noting that rooms were clean and well-maintained, featuring comfortable beds. The hotel appears to accommodate a variety of needs, offering some well-equipped, functional and spacious rooms, which seem suitable especially for short stays.
However, a recurring critique is that the rooms feel outdated and worn with some furniture and fixtures showing noticeable signs of age. The size of the rooms also presents an issue with several guests pointing out that the rooms are quite small and can feel cramped. Room temperature control seems to be problematic, as multiple reviews mention rooms being too warm or poorly ventilated, exacerbated by the lack of air conditioning.
Noise can also be a concern, particularly for rooms facing the courtyard or main street; yet, some guests found their rooms quiet despite busy surroundings. Other minor inconveniences include small and outdated bathrooms, insufficient furnishings and occasional maintenance issues like non-functional showers or hairdryers.
In summary, while the hotel provides clean and adequate accommodations for short visits, prospective guests should manage their expectations regarding room size, modernity and climate control.
The beds at Wyndham Garden Duesseldorf Mettmann are generally described as comfortable by multiple guests with many highlighting their positive experiences with the newer mattresses and cozy feeling. Most patrons seemed satisfied, mentioning that the beds were very comfortable with a few even calling them excellent. However, some guests found the beds too soft or narrow and a few reviews mentioned issues with saggy mattresses and creaking. Despite these occasional concerns, the overall sentiment points to a mostly positive experience with the bedding, complemented by good room conditions.
Guests staying at Wyndham Garden Duesseldorf Mettmann have shared a range of opinions regarding the hotel's cleanliness. On the positive side, many guests found the rooms to be clean, comfortable and well-equipped for a short stay. Freshly cleaned towels, new bed linen and daily cleaning services were appreciated by several visitors. Terms like spotlessly fresh and spotless in terms of hygiene were used to describe the hotel on multiple occasions, emphasizing a high standard of cleanliness for some guests.
However, several reviews highlighted significant concerns. Stained and dirty carpets, dust accumulation and issues with overlooked cleaning spots were frequently mentioned. Some guests reported finding previous guests' belongings, dirty bed linens and visible hair in the bathrooms, which contributed to a less than satisfactory experience. Dirty communal toilets, a less clean stairwell and a noisy environment further detracted from the overall impression of cleanliness. In a few instances, cleanliness was cited as a health concern with one guest even mentioning a skin disease.
Moreover, feedback on staff behavior suggested a lack of attention to COVID-19 safety protocols, such as mask-wearing at the buffet. The overall consensus indicates that while some areas met guest expectations for cleanliness, there are substantial areas in need of improvement to achieve a consistently positive experience for all visitors.
The staff at Wyndham Garden Duesseldorf Mettmann receives overwhelmingly positive feedback. Guests frequently highlight the friendliness, helpfulness and accommodating nature of the team. Numerous reviews commend the 24/7 reception service with particular praise for the warm and professional demeanor of the reception staff, who are described as always welcoming and smiling. The service staff in both the restaurant and housekeeping are also noted for their cheerfulness and attentiveness, ensuring guests have a pleasant experience. The breakfast team, while sometimes needing to improve attention to detail, generally received favorable remarks for their efforts.
Guests appreciate the quick and efficient responses from the staff, even for special requests or addressing concerns. The cleaning personnel, although having occasional slips like ignoring "do not disturb" signs, are generally well-regarded. The accommodating nature of the staff extends to specific instances such as managing room concerns professionally and fulfilling additional requests like providing baby cribs and sending back forgotten items free of charge. All in all, the staff's genuine politeness and motivation contribute significantly to a positive stay at the hotel.
The Wi-Fi at Wyndham Garden Duesseldorf Mettmann has a mixed reputation among guests. While the WLAN speed is reported to be high in some areas, the connectivity is generally inconsistent. Guests often experience poor and unreliable internet access, especially in rooms and on higher floors, where Wi-Fi is either weak or completely unavailable. The connection tends to work in the lobby and reception area but fails in other parts of the hotel. Moreover, using the hotel's internet voucher can be problematic as it frequently stops, uses too much volume and can interrupt activities like video conferences. Overall, although some connectivity is available, the Wi-Fi service does not meet the expectations required for a seamless online experience.
The Wyndham Garden Duesseldorf Mettmann offers a wellness and fitness center equipped with a handful of fitness machines, making it sufficiently equipped for a hotel. Guests appreciate that the fitness and sauna areas open in the early evening, from 5 pm to 10 pm, facilitating relaxation and exercise after a day of activities. However, there are several reported technical issues, including defective sports equipment and non-functional showers in the gym facility. Some guests have also noted that the gym area was unavailable in the morning and faced occasional maintenance problems affecting both the gym and sauna. Despite these challenges, the presence of a small gym provides an option for those seeking to stay active during their stay.
Wyndham Garden Düsseldorf Mettmann provides guests with a range of parking options that generally receive positive reviews. The hotel offers both free parking spaces and affordable paid parking with fees as low as 3 euros per day. The parking facilities are often described as large, ample and sufficient, ensuring that guests can easily find good parking options during their stay. Additionally, an underground garage is available, providing an extra layer of convenience and protection for vehicles.
Guests frequently mention the good value for money that the parking options represent, given the low costs associated with them. While some reviews note that the parking lot can be crowded and parking spaces occupied, there are still plenty of spots available overall. A free and good parking setup is commonly highlighted, though it is mentioned that there are no charging stations directly at the hotel for electric vehicles.
In summary, the parking situation at Wyndham Garden Düsseldorf Mettmann is largely positive with free and affordable options, large and ample spaces and facilities that cover a range of needs, including an underground garage. However, it is worth noting the occasional issue of crowdedness and the lack of charging stations for electric cars.
The Wyndham Garden Duesseldorf Mettmann has been criticized for not meeting four-star standards. Several guests noted that it did not live up to its rating, pointing out that it felt more like a three-star or even a two-star establishment. The facilities and services have frequently been highlighted as areas needing improvement, particularly in terms of renovation and maintenance. Guests were particularly disappointed with the food offerings, which were limited and lacking in quality, exemplified by a lack of variety beyond basic items like Gouda slices. Overall, the hotel fell short of expectations for a four-star experience.
The Wyndham Garden Duesseldorf Mettmann stands out for its exceptionally dog-friendly environment. Guests have consistently praised the hotel for welcoming dogs warmly with some receiving a special welcome package upon arrival. The atmosphere is undeniably dog-friendly, making it a suitable choice for those traveling with pets. Dogs are not only allowed but also well-treated with their presence often seen throughout the hotel, including the breakfast room. Additionally, the hotel offers sufficient parking, which is another convenience for pet owners. Overall, the pet-friendly policies and positive reception of dogs make this hotel a great option for travelers with canine companions.
Location Show Map
Location
People note the hotel’s excellent public transportation connections and the convenience of nearby amenities, such as shopping centers, gas stations and supermarkets, all within a short walking distance. Despite its proximity to a busy main road, the hotel is often described as quiet with peaceful rooms allowing for restful stays.
The location is also favorable for guests visiting relatives or attending local markets and events, like the Mettmann Christmas market and the Neander Valley. However, some visitors find the distance to Düsseldorf city center a bit far with public transport taking about an hour. Nonetheless, the hotel's accessibility and its ability to serve a variety of needs—from leisure to business to transit stays—are frequently highlighted as key advantages.
Breakfast
Many found the breakfast to be delicious with several mentioning its variety and quality. Positive remarks also emphasize the large selection and the fact that breakfast was included in the price, offering good value for money. Although some reviews noted the presence of canned items and occasional issues with coffee and juice running out, overall impressions remain favorable. In summary, the breakfast at Wyndham Garden Duesseldorf Mettmann is highly recommended by guests for its taste, variety and overall positive experience.
Dinner
Despite a limited menu, often attributed to Covid-19 restrictions, alterations to orders are swiftly implemented by the professional waitstaff. However, a few criticisms include average dinner food, mediocre meals and insufficient restaurant space despite reservations. Some guests felt the highly-priced dinner packages didn’t offer good value and the restaurant menu seemed a bit cheap to some.
Overall, the restaurant generally receives high marks for its food and service, making it a recommended choice for dining during a stay at the hotel.
Rooms
However, a recurring critique is that the rooms feel outdated and worn with some furniture and fixtures showing noticeable signs of age. The size of the rooms also presents an issue with several guests pointing out that the rooms are quite small and can feel cramped. Room temperature control seems to be problematic, as multiple reviews mention rooms being too warm or poorly ventilated, exacerbated by the lack of air conditioning.
Noise can also be a concern, particularly for rooms facing the courtyard or main street; yet, some guests found their rooms quiet despite busy surroundings. Other minor inconveniences include small and outdated bathrooms, insufficient furnishings and occasional maintenance issues like non-functional showers or hairdryers.
In summary, while the hotel provides clean and adequate accommodations for short visits, prospective guests should manage their expectations regarding room size, modernity and climate control.
Beds
Cleanliness
However, several reviews highlighted significant concerns. Stained and dirty carpets, dust accumulation and issues with overlooked cleaning spots were frequently mentioned. Some guests reported finding previous guests' belongings, dirty bed linens and visible hair in the bathrooms, which contributed to a less than satisfactory experience. Dirty communal toilets, a less clean stairwell and a noisy environment further detracted from the overall impression of cleanliness. In a few instances, cleanliness was cited as a health concern with one guest even mentioning a skin disease.
Moreover, feedback on staff behavior suggested a lack of attention to COVID-19 safety protocols, such as mask-wearing at the buffet. The overall consensus indicates that while some areas met guest expectations for cleanliness, there are substantial areas in need of improvement to achieve a consistently positive experience for all visitors.
Staff
Guests appreciate the quick and efficient responses from the staff, even for special requests or addressing concerns. The cleaning personnel, although having occasional slips like ignoring "do not disturb" signs, are generally well-regarded. The accommodating nature of the staff extends to specific instances such as managing room concerns professionally and fulfilling additional requests like providing baby cribs and sending back forgotten items free of charge. All in all, the staff's genuine politeness and motivation contribute significantly to a positive stay at the hotel.
Wi-Fi
Gym
Parking
Guests frequently mention the good value for money that the parking options represent, given the low costs associated with them. While some reviews note that the parking lot can be crowded and parking spaces occupied, there are still plenty of spots available overall. A free and good parking setup is commonly highlighted, though it is mentioned that there are no charging stations directly at the hotel for electric vehicles.
In summary, the parking situation at Wyndham Garden Düsseldorf Mettmann is largely positive with free and affordable options, large and ample spaces and facilities that cover a range of needs, including an underground garage. However, it is worth noting the occasional issue of crowdedness and the lack of charging stations for electric cars.
4 Star
Dog Friendly
No, Wyndham Garden Duesseldorf Mettmann doesn't have any pool.
No, a spa isn't available at Wyndham Garden Duesseldorf Mettmann.
Yes, Wyndham Garden Duesseldorf Mettmann welcomes dogs.
Yes, parking facilities are available at Wyndham Garden Duesseldorf Mettmann.
Yes, Wyndham Garden Duesseldorf Mettmann has a gym.
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