Camino Real Pedregal Mexico
Mexico City
19.31412400,
-99.22095500
,
Periferico Sur Numero 3647 Colonia Heroes De Padierna
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCamino Real Pedregal Mexico, located in a prime area, offers an exceptionally convenient base for visitors with appointments at Angeles Hospital, nearby universities or business events. The hotel's proximity to the prestigious Artz shopping center adds an extra layer of convenience, making it easy for guests to enjoy retail and recreational activities. Rooms at the hotel are highly praised for their spaciousness, comfort and cleanliness with excellent views, particularly overlooking the mountains, enhancing the overall guest experience.
The breakfast experience is generally positive with many guests enjoying the great and delicious Mexican-themed offerings, although some found the price high and the selection limited. Dinner at the hotel receives mixed reviews—while the food is often praised for its taste and the restaurant described as beautiful, some guests felt the menu was limited and prices too steep.
Cleanliness at the hotel is often highlighted positively with many rooms described as super clean and comfortable. However, some guests noted issues such as old carpets and mold in the showers, pointing to occasional lapses in maintenance. The staff is another highlight, frequently commended for their kindness, attentiveness and friendly demeanor, contributing significantly to guests' positive experiences.
Families find the hotel accommodating and convenient, particularly praising the staff’s friendliness and the family-friendly atmosphere. Business travelers also appreciate the hotel's strategic location, modern facilities and strong WiFi, all of which facilitate a productive stay.
However, there are areas for improvement. WiFi reliability and speed can be inconsistent, parking facilities are often criticized for poor maintenance and additional costs and some amenities expected of a five-star hotel, like a minibar or swimming pool, are missing. Beds also receive mixed reviews with some guests finding them very comfortable and others finding them too hard.
Overall, Camino Real Pedregal Mexico is favored for its location, comfort and excellent service, although attention to certain amenities and maintenance could elevate the guest experience further.
Categories
The breakfast experience is generally positive with many guests enjoying the great and delicious Mexican-themed offerings, although some found the price high and the selection limited. Dinner at the hotel receives mixed reviews—while the food is often praised for its taste and the restaurant described as beautiful, some guests felt the menu was limited and prices too steep.
Cleanliness at the hotel is often highlighted positively with many rooms described as super clean and comfortable. However, some guests noted issues such as old carpets and mold in the showers, pointing to occasional lapses in maintenance. The staff is another highlight, frequently commended for their kindness, attentiveness and friendly demeanor, contributing significantly to guests' positive experiences.
Families find the hotel accommodating and convenient, particularly praising the staff’s friendliness and the family-friendly atmosphere. Business travelers also appreciate the hotel's strategic location, modern facilities and strong WiFi, all of which facilitate a productive stay.
However, there are areas for improvement. WiFi reliability and speed can be inconsistent, parking facilities are often criticized for poor maintenance and additional costs and some amenities expected of a five-star hotel, like a minibar or swimming pool, are missing. Beds also receive mixed reviews with some guests finding them very comfortable and others finding them too hard.
Overall, Camino Real Pedregal Mexico is favored for its location, comfort and excellent service, although attention to certain amenities and maintenance could elevate the guest experience further.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Located in a prime area, Camino Real Pedregal Mexico offers an unbeatable location for various needs. It's particularly convenient for visitors with appointments at Angeles Hospital, facing the medical center and benefitting from its proximity. The hotel is also within walking distance to the prestigious Artz shopping center, making it easy for guests to indulge in some retail therapy or visit recreational centers. Additionally, the location suits those attending nearby universities or business events with many guests highlighting the convenience and ease of commuting.
The views from the hotel rooms add to the pleasant experience, combining comfort with picturesque surroundings. Cleanliness and comfort are consistently praised alongside the excellent service provided by the friendly staff. Moreover, the hotel maintains high standards of quality and cleanliness, enhancing the overall guest experience. For those traveling for medical purposes or business, Camino Real Pedregal Mexico provides a strategically placed, comfortable hub.
The breakfast experience at Camino Real Pedregal Mexico receives mixed reviews from guests. Many praise the breakfast for being great, delicious and very good with some highlighting the excellence of the breakfast buffet and the Continental Breakfast. Reviewers note that the breakfast dishes tend to have a very Mexican flair, which can be a delight for those looking to indulge in local flavors. Additionally, the quality of the food delivered to rooms has also been appreciated.
However, there are points of contention. Some guests feel the breakfast buffet is quite basic and lacks international variety, suggesting that there is room for improvement. The price of breakfast is another area of criticism with several reviews indicating that it is expensive yet offers limited options. Additionally, there are occasional mentions of dissatisfaction regarding the limited variety of fruits and the absence of cheese alternatives.
Overall, while the breakfast receives high praise for its taste and presentation, potential guests should be aware of its cost and the specific nature of the offerings. The dining area, described as spacious and inviting, complements the generally positive breakfast experience.
The overall sentiment towards dining at Camino Real Pedregal Mexico is mixed, although there are several noteworthy positives. Many guests have praised the food as delicious with standout mentions of superb dinners and a mouth-watering buffet. The restaurant itself is described as beautiful and well-attended, contributing to an enjoyable dining atmosphere.
However, several reviews also pointed out that the food is rather expensive, sometimes costing more than the room itself. There are consistent reports of a limited menu and slow service with instances of poor-quality room service meals and low-quality breakfast offerings leaving guests wanting more. Several diners noted a lack of tact and professionalism among the restaurant staff, which significantly detracted from the experience. Additionally, some guests felt the overall service was subpar and highlighted the high prices relative to the quality and variety of food offered.
Despite these criticisms, the positive feedback about the delicious food and good service in certain areas suggests that with some improvements, the dining experience at Camino Real Pedregal Mexico could be more consistently enjoyable.
Camino Real Pedregal Mexico offers rooms that receive high praise for their spaciousness and comfort. Many guests have enjoyed the excellent views, particularly those overlooking the mountains, which add to the charm of the stay. The rooms are reportedly very comfortable with king-sized beds noted for their coziness. The cleanliness of the rooms is frequently highlighted with several guests describing their accommodations as super clean and well-maintained.
However, there are mixed opinions regarding room temperature control with some guests finding the air conditioning insufficient and rooms sometimes too hot or cold. The bathrooms have received both positive and negative remarks: while some guests commend the size and condition of the bathrooms, others cite outdated fixtures and problems with water pressure and faucet design.
Issues with maintenance and decor are mentioned, such as old carpets, a smell of smoke or small maintenance problems like sticky floors or malfunctioning hair dryers. Noise is a consideration for those staying on the highway side, though room-to-room silence is generally noted to be good.
In terms of security and services, a few reviews mentioned problems such as non-functioning security buttons and inconsistent housekeeping standards, like unmade beds despite "do not disturb" signs. Despite this, many guests have enjoyed the overall size, cleanliness and comfort of the rooms, contributing to a largely positive impression of the hotel's accommodations.
Camino Real Pedregal Mexico has received mixed reviews regarding the comfort of its beds. Many guests found the beds to be very comfortable, often highlighting them as a top feature of their stay. Phrases such as comfortable bed, very very comfortable bed and a delight to sleep on repeatedly appear in the reviews, suggesting that a significant number of guests had a positive experience with the bedding. Furthermore, the bed’s high-quality linens and the abundance of pillows were also appreciated by several visitors.
However, not all feedback was positive. Some guests mentioned that the beds felt hard or were in poor condition with descriptions like uncomfortable beds and the mattress too hard. Complaints about the pillows being uncomfortable also surfaced, indicating that not everyone found the sleeping arrangements satisfactory.
Overall, while many guests enjoyed a restful night on what they described as delicious beds, there remains room for improvement to ensure all guests have a consistently comfortable experience.
Camino Real Pedregal Mexico presents a mixed experience when it comes to cleanliness. On the positive side, many guests commend the hotel for being clean and comfortable with some describing it as impeccable or super clean. The facilities are noted to be very clean and the staff generally friendly and attentive. Rooms are described as spacious, very clean and comfortable, further adding to the appeal.
However, there are also notable issues that guests have reported. Some rooms suffer from old and dirty carpets, bad smells in the bathroom and mold in the showers. Attention to cleanliness sometimes falls short with several mentions of rooms not being cleaned promptly or thoroughly and cleaning staff not attending rooms at all during guests' stays. There are also recurrent complaints about the outdated condition of some areas, such as slow elevators and plumbing issues.
While the hotel's cleanliness can be satisfactory for some, the recurring issues with specific rooms and facilities suggest a need for improvement in maintenance and housekeeping practices to ensure a consistently high standard throughout the establishment.
Camino Real Pedregal Mexico receives high praise for its staff with many guests highlighting their kindness and attention. Guests commend the manager for exceptional kindness, while Lupita Alcantara and the cleaning lady on the 21st floor are also singled out for their excellent service. The staff, in general, are described as polite, friendly and attentive, creating a welcoming atmosphere from the moment of arrival.
The reception staff are often noted for being very helpful and friendly with Daniela and other receptionists contributing positively to the guest experience. The restaurant and customer service staff also earn positive reviews for their courteous and accommodating nature.
However, certain reviews note areas for improvement. Some guests report instances of indifference or less friendly attitudes from certain staff members during their stay. Specific criticisms include staff errors, slow and error-prone check-out processes and occasional lack of notification about room readiness.
Despite these occasional shortcomings, the prevailing sentiment is that the staff at Camino Real Pedregal Mexico work hard to provide excellent service, contributing significantly to the overall guest experience.
Camino Real Pedregal Mexico offers some mixed experiences regarding its internet services. Guests have reported both positive and negative aspects of the wifi. On the upside, some found the internet connection to be suitable for their needs with strong wifi available in rooms featuring good views. However, other reviews highlighted issues with the dependability and speed of the connection, describing it as slow and frequently disconnecting. There have also been mentions of the internet not being very accessible and additional charges for wifi usage in the rooms.
Guests of Camino Real Pedregal Mexico have raised multiple concerns about the parking facilities at the hotel. While the hotel offers the convenience of an underground parking garage, the experience is less than ideal for many. Issues such as complicated access routes and limited parking spaces are common complaints. Additionally, several guests noted that the parking area is dirty and poorly maintained with a bad smell lingering.
Regarding fees, there is a consistent mention of extra charges for parking with some guests feeling that these fees should have been included in the overall cost of accommodation. The surprise of an additional daily parking cost, described as expensive and an abuse by some, is a recurring theme. Valet parking services are not consistently available, adding to the dissatisfaction.
While some found the availability of a parking garage convenient, the overall consensus points to a need for improvement in both the clarity of parking fee information and the general maintenance of the parking facilities.
Camino Real Pedregal Mexico receives high marks from guests traveling with children. Visitors appreciate the hotel's convenient location, especially when attending family events nearby. Many reviewers highlight the family-friendly atmosphere and facilities, noting that their kids thoroughly enjoyed their stay. The staff's friendly demeanor adds to the welcoming environment, making it a suitable choice for families. Guests also find the hotel accommodating for family trips with positive mentions of bringing both children and elderly family members. The combination of proximity, amenities and a warm, inclusive setting makes it a favored option for family-oriented travelers.
Camino Real Pedregal Mexico, part of a renowned luxury five-star hotel chain, has garnered a mix of impressions from its guests. The hotel is described as very nice, beautiful and comfortable, which aligns well with its esteemed reputation. Many reviewers praised the establishment, calling it exceptional and highlighting its excellent service.
Despite the high praise, some guests felt that the amenities could be improved to meet the expectations of a five-star rating. Specific concerns were raised about the lack of a minibar and swimming pool, which are often standard in such high-tier hotels. Additionally, some felt that the management could be better, citing inadequate staffing levels.
The cost of services was another point of contention with several guests mentioning that the rates were excessively high compared to what was offered. The breakfast, though appreciated, was noted to be on the pricey side. Overall, while the hotel delivers in terms of comfort and beauty, there seems to be room for improvement in service and value for money.
Camino Real Pedregal Mexico stands out as a practical choice for business travelers, particularly due to its advantageous location. The hotel is ideally situated for those with work meetings in the vicinity, making it convenient to navigate to various professional engagements. The facilities are modern and stylish, complemented by excellent WiFi, which is essential for business needs. Although it might not offer any extraordinary features specifically targeting business travelers, it still provides a successful and satisfactory stay due to its overall quality and ease of access to nearby meeting venues. Additionally, the presence of a well-equipped gym ensures that guests can maintain their fitness routines even during a busy work trip.
Location Show Map
Location
The views from the hotel rooms add to the pleasant experience, combining comfort with picturesque surroundings. Cleanliness and comfort are consistently praised alongside the excellent service provided by the friendly staff. Moreover, the hotel maintains high standards of quality and cleanliness, enhancing the overall guest experience. For those traveling for medical purposes or business, Camino Real Pedregal Mexico provides a strategically placed, comfortable hub.
Breakfast
However, there are points of contention. Some guests feel the breakfast buffet is quite basic and lacks international variety, suggesting that there is room for improvement. The price of breakfast is another area of criticism with several reviews indicating that it is expensive yet offers limited options. Additionally, there are occasional mentions of dissatisfaction regarding the limited variety of fruits and the absence of cheese alternatives.
Overall, while the breakfast receives high praise for its taste and presentation, potential guests should be aware of its cost and the specific nature of the offerings. The dining area, described as spacious and inviting, complements the generally positive breakfast experience.
Dinner
However, several reviews also pointed out that the food is rather expensive, sometimes costing more than the room itself. There are consistent reports of a limited menu and slow service with instances of poor-quality room service meals and low-quality breakfast offerings leaving guests wanting more. Several diners noted a lack of tact and professionalism among the restaurant staff, which significantly detracted from the experience. Additionally, some guests felt the overall service was subpar and highlighted the high prices relative to the quality and variety of food offered.
Despite these criticisms, the positive feedback about the delicious food and good service in certain areas suggests that with some improvements, the dining experience at Camino Real Pedregal Mexico could be more consistently enjoyable.
Rooms
However, there are mixed opinions regarding room temperature control with some guests finding the air conditioning insufficient and rooms sometimes too hot or cold. The bathrooms have received both positive and negative remarks: while some guests commend the size and condition of the bathrooms, others cite outdated fixtures and problems with water pressure and faucet design.
Issues with maintenance and decor are mentioned, such as old carpets, a smell of smoke or small maintenance problems like sticky floors or malfunctioning hair dryers. Noise is a consideration for those staying on the highway side, though room-to-room silence is generally noted to be good.
In terms of security and services, a few reviews mentioned problems such as non-functioning security buttons and inconsistent housekeeping standards, like unmade beds despite "do not disturb" signs. Despite this, many guests have enjoyed the overall size, cleanliness and comfort of the rooms, contributing to a largely positive impression of the hotel's accommodations.
Beds
However, not all feedback was positive. Some guests mentioned that the beds felt hard or were in poor condition with descriptions like uncomfortable beds and the mattress too hard. Complaints about the pillows being uncomfortable also surfaced, indicating that not everyone found the sleeping arrangements satisfactory.
Overall, while many guests enjoyed a restful night on what they described as delicious beds, there remains room for improvement to ensure all guests have a consistently comfortable experience.
Cleanliness
However, there are also notable issues that guests have reported. Some rooms suffer from old and dirty carpets, bad smells in the bathroom and mold in the showers. Attention to cleanliness sometimes falls short with several mentions of rooms not being cleaned promptly or thoroughly and cleaning staff not attending rooms at all during guests' stays. There are also recurrent complaints about the outdated condition of some areas, such as slow elevators and plumbing issues.
While the hotel's cleanliness can be satisfactory for some, the recurring issues with specific rooms and facilities suggest a need for improvement in maintenance and housekeeping practices to ensure a consistently high standard throughout the establishment.
Staff
The reception staff are often noted for being very helpful and friendly with Daniela and other receptionists contributing positively to the guest experience. The restaurant and customer service staff also earn positive reviews for their courteous and accommodating nature.
However, certain reviews note areas for improvement. Some guests report instances of indifference or less friendly attitudes from certain staff members during their stay. Specific criticisms include staff errors, slow and error-prone check-out processes and occasional lack of notification about room readiness.
Despite these occasional shortcomings, the prevailing sentiment is that the staff at Camino Real Pedregal Mexico work hard to provide excellent service, contributing significantly to the overall guest experience.
Wi-Fi
Parking
Regarding fees, there is a consistent mention of extra charges for parking with some guests feeling that these fees should have been included in the overall cost of accommodation. The surprise of an additional daily parking cost, described as expensive and an abuse by some, is a recurring theme. Valet parking services are not consistently available, adding to the dissatisfaction.
While some found the availability of a parking garage convenient, the overall consensus points to a need for improvement in both the clarity of parking fee information and the general maintenance of the parking facilities.
Family
5 Star
Despite the high praise, some guests felt that the amenities could be improved to meet the expectations of a five-star rating. Specific concerns were raised about the lack of a minibar and swimming pool, which are often standard in such high-tier hotels. Additionally, some felt that the management could be better, citing inadequate staffing levels.
The cost of services was another point of contention with several guests mentioning that the rates were excessively high compared to what was offered. The breakfast, though appreciated, was noted to be on the pricey side. Overall, while the hotel delivers in terms of comfort and beauty, there seems to be room for improvement in service and value for money.
Business
No, Camino Real Pedregal Mexico doesn't have any pool.
Yes, a spa is available at Camino Real Pedregal Mexico.
No, Camino Real Pedregal Mexico doesn't allow dogs.
Yes, parking facilities are available at Camino Real Pedregal Mexico.
Yes, Camino Real Pedregal Mexico has a gym.
Location Show Map
More Options
