Hotel Pasadena CDMX

Mexico City 19.37790000, -99.18721900 , Av. Revolucion 826 Col. San Juan. Alcaldía Benito Juárez (Show on Map)
8.5
Very Good


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Summary of reviewsHotel Pasadena CDMX is highly regarded for its advantageous location, offering guests convenient access to public transportation, especially the Mixcoac metro station and a variety of dining options nearby. Its central yet quiet setting close to major avenues like Insurgentes Avenue ensures a peaceful retreat amidst the hustle and bustle of Mexico City.

The breakfast and dining experiences at the hotel are well-received with guests praising the quality, affordability and service. The breakfast features highlights such as super soft pancakes, while the dinner menu offers a variety of delicious and hygienically presented dishes, enhancing the overall stay.

Rooms at Hotel Pasadena CDMX often exceed expectations in terms of size, cleanliness and comfort. Guests appreciate the modern amenities like room heating, Bluetooth audio equipment and cable television. Additionally, the spacious and bright rooms are maintained to high standards, contributing to a comfortable and enjoyable stay.

Cleanliness is another standout feature with guests frequently lauding the spotless rooms, fresh towels and well-maintained facilities. The daily cleaning service and organized environment foster a sense of tranquility, making the hotel a welcoming place to stay.

The hotel staff receives mixed reviews with many guests highlighting the warmth and attentiveness of the parking staff and housekeepers. Positive interactions with these staff members enhance the guest experience, despite some criticism toward the reception staff regarding demeanor and communication challenges.

While the free wifi service at Hotel Pasadena CDMX has been noted to have significant issues, including slow speeds and inconsistent connectivity, other amenities such as the spa receive praise for contributing to a positive overall experience. Parking, though convenient, has its drawbacks in terms of space and layout, but these minor issues are outweighed by the hotel's many positive aspects.

Overall, Hotel Pasadena CDMX offers a clean, comfortable and strategically located stay with excellent service, making it a recommended choice for travelers seeking value and convenience in Mexico City.
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Hotel with EV Charging Stations

Romantic Hotel

Hotel with Free Wi-Fi

Hotel with Parking

EV charging stations  


Cheap Hotel

Accessible Hotel

Hotel for Adults Only

4-Star Hotel

Room Types
Standard King Room Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, tumble dryer, parquet floors, heating as well as city views. The unit offers 1 bed.

Twin Room The spacious twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The twin room offers tumble dryer, a sofa, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Deluxe King Room The spacious double room provides air conditioning, tumble dryer, as well as a private bathroom featuring a shower and a hairdryer. This double room features parquet floors, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Hotel Pasadena CDMX's location consistently receives high praise from its guests. The hotel boasts an excellent and central location, making it highly convenient for various purposes, whether for work, visiting nearby hospitals, or exploring the city. Guests appreciate its proximity to the subway, particularly the Mixcoac metro station, enabling easy and quick transportation around Mexico City. The area surrounding the hotel offers plenty of dining options and there's even an Oxxo convenience store across the street.

The location is also noted for its accessibility and quiet atmosphere, providing a peaceful retreat despite being situated near major avenues like Insurgentes Avenue. Many guests highlight the perfect balance between the hotel's affordability and its superb location, which meets both personal and professional needs. The combination of cleanliness, comfort and a strategic position makes Hotel Pasadena CDMX a highly recommended choice for visitors seeking convenience and value.

Breakfast
Hotel Pasadena CDMX offers a breakfast experience that has garnered positive feedback from many guests. Guests have found the breakfast to be pleasantly good with highlights like super soft pancakes. The service is frequently praised and the affordability of the breakfast is a common compliment. Despite a few minor issues, such as mandatory tips for room service and some guests noting that certain dishes can be spicy without a warning on the menu, the overall sentiment is that the breakfast is very good. The combination of quality, price and favorable location makes the breakfast experience at Hotel Pasadena CDMX noteworthy. Some guests have mentioned not opting to have breakfast at the hotel and it's worth noting that breakfast is not included as a default offering for every booking.

Dinner
Hotel Pasadena CDMX stands out for its dining experience, offering guests a memorable culinary journey. The restaurant is frequently highlighted for its good facilities and excellent service, ensuring that diners receive their meals promptly and with courtesy. The quality and taste of the food are consistently praised with many guests noting its delicious and hygienic presentation. The varied menu provides ample options, making it easy for guests to find something to their liking. Overall, the hotel's restaurant not only adds convenience but also enhances the stay with its delightful and well-served meals.

Rooms
Located in a prime area with easy access to public transportation, Hotel Pasadena CDMX garners praises for its spacious and clean rooms, often exceeding guest expectations in size and comfort. The large, comfortable beds and excellent mattresses ensure a restful night's sleep, while the good price-quality ratio pleases many travelers. Guests often highlight the cleanliness and upkeep of the rooms, further enhanced by daily service that includes towel and product changes.

Modern amenities such as room heating, Bluetooth audio equipment and cable television add to the comfort and convenience, making stays more enjoyable. The bright and well-lit rooms, some described as beautiful and luxurious, offer a welcoming atmosphere for visitors. Despite minor issues like occasionally malfunctioning record cards and underwhelming decoration, the overall guest experience remains positive.

The hotel's facilities receive commendations for being comfortable and well-maintained, contributing to a pleasant stay. While improvements in maintenance and decor might be needed in some areas, the combination of hygiene, spaciousness and friendly service make Hotel Pasadena CDMX a solid choice for travelers seeking comfort and convenience in Mexico City.

Beds
Hotel Pasadena CDMX has garnered a range of feedback on its beds with many guests noting their comfort. Several reviews highlight that the beds are spacious, clean and dust-free, contributing to a pleasant sleeping experience. However, some guests found the beds a bit firmer than expected with a few mentioning that the mattresses could be softer and the pillows less hard and high. Despite these variations in firmness preferences, a significant number of guests appreciated the overall comfort of the beds. Additionally, the quiet atmosphere at night supports a restful stay for those sensitive to noise.

Cleanliness
Hotel Pasadena CDMX receives numerous praises for its exceptional cleanliness. Guests frequently highlight the spacious, bright and sanitized rooms as a standout feature, making their stay both comfortable and enjoyable. The overall cleanliness extends to the entire facility, including spotless bathrooms, fresh towels and a tidy atmosphere, which fosters a sense of tranquility and peace.

The hotel’s staff also garners commendation for their thorough cleaning and daily service, ensuring that the rooms remain immaculate with regular towel and product replacements. The pleasant and organized environment, coupled with clean and comfortable accommodations, creates a welcoming experience for guests.

Additionally, the hotel's favorable location and excellent service contribute to a positive overall experience with attentive staff, efficient service and good amenities like the spa. Despite a few minor issues, such as broken towels, visitors generally find everything to their liking, including the cleanliness, tranquility and the friendly and helpful nature of the staff. This combination of factors makes Hotel Pasadena CDMX a reliable choice for travelers seeking a clean and comfortable stay in a central location.

Staff
Hotel Pasadena CDMX garners mixed reviews regarding its staff with many positive remarks highlighting the warmth and friendliness of the team. Guests frequently praise the courteous and attentive parking staff and housekeepers, who are noted to be especially friendly and accommodating. The overall service is often deemed good and many appreciate the warm welcome, excellent check-in experience and general attentiveness of the staff. The hotel's value for money and 24/7 reception availability also get nods of approval.

However, several reviews express dissatisfaction with the receptionists' demeanor, describing them as sometimes rude and having a poor attitude. Communication in English can be challenging, necessitating the use of translators. There are some mentions of the reception staff being unpleasant and the reception service overall leaving much to be desired, suggesting a need for improvement in the front desk operations.

Nevertheless, the positive interactions with other staff members and the excellent service offered by the non-reception staff make these shortcomings somewhat manageable for many guests.

Wi-Fi
Hotel Pasadena CDMX has received mixed reviews regarding its wifi service. While there were a few positive mentions, most guests highlighted significant issues with the internet. Common complaints included very slow speeds, inconsistent connectivity and difficulty in accessing wifi in the rooms. Some guests even reported that the wifi was not working at all or that the internet dropped frequently. Additionally, there were mentions of wifi passwords not working and the need for overall improvement in the hotel's internet service.

Parking
Hotel Pasadena CDMX receives high marks for its welcoming atmosphere, safety features, spacious rooms, efficient internet and delicious breakfast offerings, including good pancakes. Guests also appreciate the nearby dining options and convenient location close to amenities like the Mega store.

However, parking at the hotel does garner some criticism. Many express frustration with the poor condition and small size of the parking space, as well as the inconvenience of having to cross the entire parking lot to get from reception to their rooms. Additionally, the layout requires walking from one tower to another, which some find bothersome. Despite these drawbacks, the overall experience at the hotel remains largely positive due to its range of amenities and warm, hospitable environment.


No, Hotel Pasadena CDMX doesn't have any pool.

No, a spa isn't available at Hotel Pasadena CDMX.

No, Hotel Pasadena CDMX doesn't allow dogs.

Yes, parking facilities are available at Hotel Pasadena CDMX.

No, Hotel Pasadena CDMX doesn't have a gym.

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