M20 Boutique Hotel
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Summary of reviewsM20 Boutique Hotel in Milan garners high praise for its prime location and modern amenities. Just a short walk from the iconic Milan Cathedral (Duomo), the hotel offers easy access to key attractions, shops, restaurants and public transportation. Despite its central position, it maintains a quiet and peaceful atmosphere, making it a perfect retreat amidst the city's bustling environment.
The hotel does not provide an in-house breakfast, but the inclusion of in-room kettles and coffee machines, along with nearby cafés and an Alice in Wonderland-themed restaurant downstairs, offers ample morning meal options. Though some guests feel an added breakfast service would enhance the experience, the surrounding dining options and cozy décor make up for this shortfall.
Guests consistently applaud the modern, clean and well-furnished rooms, featuring stylish designs and high-quality interiors like marble bathrooms and sleek black fittings. The rooms are generally quiet, soundproof and equipped with needed amenities, though some guests find them smaller than expected. Cleanliness is a strong point with meticulously maintained spaces, clean sheets and towels being frequently mentioned. However, occasional maintenance issues and slightly varying room conditions compared to online descriptions were noted.
The staff at M20 Boutique Hotel is generally well-received for their friendliness and willingness to assist, although there are isolated instances of unresponsiveness or lack of engagement. Overall, the professional and courteous demeanor of the majority of the staff contributes to a welcoming atmosphere.
Wi-Fi services are reported to be strong and stable, enabling a productive environment for business travelers. The hotel’s calm ambiance and well-laid-out rooms further support its appeal for business trips, despite the lack of designated business meeting spaces. Challenges with parking are noted, as the hotel lacks its own parking area, but nearby public options with potential hotel discounts help mitigate this inconvenience.
The beds provide mixed experiences. Many guests find them comfortable and clean, ensuring a peaceful night's sleep. However, a few complaints about bed firmness, size or cleanliness suggest room for consistency improvement.
M20 Boutique Hotel also emphasizes luxury through well-maintained and tastefully decorated interiors, providing a sophisticated stay experience. Modern furnishings and upscale touches like high-end Acqua di Parma cosmetics elevate the sense of elegance, despite some viewing the property more as upscale apartments than a traditional hotel.
In summary, M20 Boutique Hotel stands out for its exceptional location, stylish and clean accommodations and generally positive staff interactions, offering a comfortable and convenient stay for tourists and business travelers alike.
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The hotel does not provide an in-house breakfast, but the inclusion of in-room kettles and coffee machines, along with nearby cafés and an Alice in Wonderland-themed restaurant downstairs, offers ample morning meal options. Though some guests feel an added breakfast service would enhance the experience, the surrounding dining options and cozy décor make up for this shortfall.
Guests consistently applaud the modern, clean and well-furnished rooms, featuring stylish designs and high-quality interiors like marble bathrooms and sleek black fittings. The rooms are generally quiet, soundproof and equipped with needed amenities, though some guests find them smaller than expected. Cleanliness is a strong point with meticulously maintained spaces, clean sheets and towels being frequently mentioned. However, occasional maintenance issues and slightly varying room conditions compared to online descriptions were noted.
The staff at M20 Boutique Hotel is generally well-received for their friendliness and willingness to assist, although there are isolated instances of unresponsiveness or lack of engagement. Overall, the professional and courteous demeanor of the majority of the staff contributes to a welcoming atmosphere.
Wi-Fi services are reported to be strong and stable, enabling a productive environment for business travelers. The hotel’s calm ambiance and well-laid-out rooms further support its appeal for business trips, despite the lack of designated business meeting spaces. Challenges with parking are noted, as the hotel lacks its own parking area, but nearby public options with potential hotel discounts help mitigate this inconvenience.
The beds provide mixed experiences. Many guests find them comfortable and clean, ensuring a peaceful night's sleep. However, a few complaints about bed firmness, size or cleanliness suggest room for consistency improvement.
M20 Boutique Hotel also emphasizes luxury through well-maintained and tastefully decorated interiors, providing a sophisticated stay experience. Modern furnishings and upscale touches like high-end Acqua di Parma cosmetics elevate the sense of elegance, despite some viewing the property more as upscale apartments than a traditional hotel.
In summary, M20 Boutique Hotel stands out for its exceptional location, stylish and clean accommodations and generally positive staff interactions, offering a comfortable and convenient stay for tourists and business travelers alike.
Hotel with EV Charging Stations
Luxury Hotel
Business Hotel
Small Hotel
About M20 Boutique Hotel
License: 015146-ALB-00545, IT015146A1TY6IUHM3
Guest Reviews
Location
Additionally, the hotel is noted for its quiet and peaceful atmosphere, offering a tranquil escape despite being nestled in a bustling urban environment. The surrounding area is rich with historic and cultural landmarks, further adding to the convenience for sightseeing. Overall, the hotel's prime location with its easy access to Milan's central attractions, makes it an ideal lodging choice for anyone looking to explore the city's vibrant center.
Breakfast
One of the hotel’s notable features is a restaurant themed around Alice in Wonderland, located downstairs, which serves delicious coffee and breakfast options. This adds a whimsical touch to the stay, although it's separate from the hotel’s offerings.
Despite the lack of an in-house breakfast, guests appreciate the lift and overall unique charm of the M20 Boutique Hotel, though some feel that for the price, a breakfast service would enhance the value. There is a sentiment that even a modest breakfast option, such as croissants or pastries to accompany in-room coffee, would be a welcome addition. Nevertheless, the nearby food options and the accommodating service in local cafés help to mitigate this shortfall.
Rooms
Some rooms are spacious, modern and equipped with all necessary amenities, including well-functioning air conditioning and comfortable layouts. Despite some rooms being described as small, they are often highlighted as cozy and comfortable with well-thought-out use of space. The cleanliness of rooms is frequently mentioned with spotless sheets, towels and overall tidy spaces, contributing to a positive experience.
However, some guests noted that the rooms could use better maintenance, pointing out that occasional issues like dusty surfaces and mold in showers detract from the otherwise high standards. There's a consensus that while the rooms are generally clean and modern, they can sometimes appear different from the photos and descriptions provided online.
The hotel's central location is also a highlight with easy access to numerous bars, cafes and restaurants. Despite the small size of the elevator and varying views from the rooms, the overall ambiance and convenience of the hotel often lead guests to enjoy their stay thoroughly.
In summary, M20 Boutique Hotel presents itself as a stylish, clean and well-located option with modern furnishings and a comfortable setting. Minor issues aside, it offers a pleasant experience for those looking to stay in a contemporary and well-maintained environment.
Beds
However, not all reviews were positive. A few guests encountered issues with the firmness of the beds, finding them either too hard or worn-out. Some guests felt that the beds were too small or described experiences with dirty or poorly maintained beds. There were also complaints about the use of cheap car air fresheners and reports of beds not being clean.
Overall, while many guests enjoyed a comfortable and clean sleeping experience, the comfort level seemed to vary, indicating that improvements in consistency and maintenance might be necessary.
Cleanliness
The hotel's rooms are often highlighted for their cleanliness and comfort with clean sheets and towels being a common positive mention. The furniture is described as almost new and the facilities are clean and functional. The hotel itself is consistently described as very clean with spotless suites reflecting the high standards maintained by the housekeeping team.
However, it is worth noting that not all reviews are uniformly positive. A minority of guests have reported issues such as dusty tables, stained carpets and occasional neglect from the cleaning service. Despite these concerns, the overall sentiment leans heavily towards satisfaction with the cleanliness and upkeep of the hotel.
In summary, M20 Boutique Hotel stands out for its well-maintained and clean accommodations, making it a reliable choice for travelers seeking a spotless and comfortable stay.
Staff
However, there were occasional mentions of issues such as unresponsiveness, rudeness and disengagement, particularly noted during the night when the reception was unstaffed, except for a guard at the door. Some guests also experienced difficulties with communication and found certain staff members unhelpful or not knowledgeable about their tasks.
Despite these scattered negative experiences, the overall sentiment leans heavily towards a positive reception due to the majority of staff being described as kind, courteous and eager to enhance the guests' stay. The blend of professionalism and friendliness contributes to the hotel's welcoming atmosphere, making it a commendable choice for travelers seeking a personalized and attentive service experience.
Wi-Fi
Parking
Business
Luxury
No, M20 Boutique Hotel doesn't have any pool.
No, a spa isn't available at M20 Boutique Hotel.
No, M20 Boutique Hotel doesn't allow dogs.
No, parking facilities aren't available at M20 Boutique Hotel.
No, M20 Boutique Hotel doesn't have a gym.
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