Hôtel Diana Restaurant & Spa by HappyCulture
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Summary of reviewsHôtel Diana Restaurant & Spa by HappyCulture receives high praise for its prime location, which combines serene riverside settings with proximity to the charming center of Molsheim and convenient access to major highways. Guests find the tranquil ambiance, beautifully maintained gardens and easy routes to Alsace's tourist spots, including Strasbourg and the wine route, highly appealing. The hotel's ample parking facilities and nearby public transport options add to the overall convenience.
The hotel's breakfast buffet earns consistent accolades for its diversity and abundance, featuring a wide selection of bread, fruits, eggs, pancakes and regional specialties. Quality and presentation are lauded, though some guests feel areas like the breakfast space and availability of certain items could use improvement.
The restaurant's dining experience is highly appreciated for its delicious and high-quality meals with many guests describing the food as exceptional and the atmosphere as cozy and welcoming. While some find the prices steep and the selection limited at times, the consensus is that the restaurant offers top-notch cuisine and value.
Rooms at Hôtel Diana are generally praised for their spaciousness, cleanliness and modern decor. Guests enjoy comfortable beds, well-appointed bathrooms and useful amenities like small refrigerators. However, there are occasional mentions of issues with air conditioning, cleanliness lapses and inadequate lighting.
Cleanliness across the hotel garners positive feedback with tidy rooms and well-maintained relaxation areas. Some specific critiques are aimed at housekeeping issues and areas needing more attention, but overall, the hotel's cleanliness meets guest expectations.
The hotel staff receive exceptional commendations for their friendliness, helpfulness and professionalism. The welcoming and accommodating nature of the staff enhances the guest experience with only a few minor criticisms noted regarding service at the restaurant/bar.
WiFi at Hôtel Diana is generally reliable and robust, appreciated by guests for its good signal strength throughout the property. Some issues with disconnection and speeds were mentioned but are relatively rare.
The spa facilities are a highlight, providing a clean, well-maintained and soothing environment with popular amenities like a pool, sauna, steam room, Hammam and jacuzzi. Despite some minor issues with size and equipment, guests find the spa offerings to be a delightful part of their stay.
The gym, while small, is well-maintained and equipped with high-quality machines, though some guests feel it could benefit from additional amenities and better maintenance.
The pool area is well-regarded for its cleanliness and inviting atmosphere with extended operating hours and complimentary spa amenities contributing to a relaxing experience. Some guests note concerns about pool size and temperature, but overall, the pool and spa enhance the hotel stay.
Parking facilities are praised for their ample space, security and convenience with free parking and additional garage options adding to the traveler's comfort.
In summary, Hôtel Diana Restaurant & Spa by HappyCulture offers a delightful stay with its excellent location, diverse breakfast and dining options, spacious and clean rooms, friendly staff and well-maintained spa and parking facilities, making it a highly recommended destination for relaxation and exploration in Alsace.
Categories
The hotel's breakfast buffet earns consistent accolades for its diversity and abundance, featuring a wide selection of bread, fruits, eggs, pancakes and regional specialties. Quality and presentation are lauded, though some guests feel areas like the breakfast space and availability of certain items could use improvement.
The restaurant's dining experience is highly appreciated for its delicious and high-quality meals with many guests describing the food as exceptional and the atmosphere as cozy and welcoming. While some find the prices steep and the selection limited at times, the consensus is that the restaurant offers top-notch cuisine and value.
Rooms at Hôtel Diana are generally praised for their spaciousness, cleanliness and modern decor. Guests enjoy comfortable beds, well-appointed bathrooms and useful amenities like small refrigerators. However, there are occasional mentions of issues with air conditioning, cleanliness lapses and inadequate lighting.
Cleanliness across the hotel garners positive feedback with tidy rooms and well-maintained relaxation areas. Some specific critiques are aimed at housekeeping issues and areas needing more attention, but overall, the hotel's cleanliness meets guest expectations.
The hotel staff receive exceptional commendations for their friendliness, helpfulness and professionalism. The welcoming and accommodating nature of the staff enhances the guest experience with only a few minor criticisms noted regarding service at the restaurant/bar.
WiFi at Hôtel Diana is generally reliable and robust, appreciated by guests for its good signal strength throughout the property. Some issues with disconnection and speeds were mentioned but are relatively rare.
The spa facilities are a highlight, providing a clean, well-maintained and soothing environment with popular amenities like a pool, sauna, steam room, Hammam and jacuzzi. Despite some minor issues with size and equipment, guests find the spa offerings to be a delightful part of their stay.
The gym, while small, is well-maintained and equipped with high-quality machines, though some guests feel it could benefit from additional amenities and better maintenance.
The pool area is well-regarded for its cleanliness and inviting atmosphere with extended operating hours and complimentary spa amenities contributing to a relaxing experience. Some guests note concerns about pool size and temperature, but overall, the pool and spa enhance the hotel stay.
Parking facilities are praised for their ample space, security and convenience with free parking and additional garage options adding to the traveler's comfort.
In summary, Hôtel Diana Restaurant & Spa by HappyCulture offers a delightful stay with its excellent location, diverse breakfast and dining options, spacious and clean rooms, friendly staff and well-maintained spa and parking facilities, making it a highly recommended destination for relaxation and exploration in Alsace.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hôtel Diana Restaurant & Spa by HappyCulture enjoys a prime location that consistently receives praise from its guests. Nestled in a serene setting by the river, the hotel is easy to find and boasts immediate access to major highways, making it a convenient base for exploring the Alsace region. Its proximity to the charming center of Molsheim and various tourist spots, including Strasbourg and the wine route, is highlighted frequently. Guests appreciate the quiet ambiance, enhanced by beautifully maintained gardens and the tranquil surroundings.
The hotel is also lauded for its central positioning, placing guests within walking distance of Molsheim's attractions, including restaurants, shops and the train station. The location is ideal for those planning excursions to nearby hiking spots in the Vosges or visiting the Bugatti headquarters. Additionally, ample parking facilities and the hotel’s close proximity to public transport contribute to the overall convenience.
Overall, guests repeatedly describe the location as perfect, central and superb, making it a highly recommended spot for both relaxation and exploration in Alsace.
Hôtel Diana Restaurant & Spa by HappyCulture is frequently praised for its breakfast offerings by its guests. Reviews often highlight the diversity and abundance of the breakfast buffet, which caters to many tastes with a wide selection of savory and sweet dishes. Guests particularly appreciate the extensive variety, which includes a good assortment of bread, toppings, fruits, eggs and pancakes and regional Alsatian specialties also make an appearance.
The breakfast is lauded for its quality with many guests describing it as delicious, rich and hearty. Fresh bread is available daily, complementing an impressive selection of fresh fruit juices and top-notch hot coffee from the machine. Reviews also appreciate the generous and well-stocked presentation of the buffet, ensuring guests find something to their liking.
Despite the generally positive feedback, some reviews mention areas for improvement. A few guests found the breakfast area cramped and occasionally noted a lack of plates and cutlery. Other criticisms include the quality of the scrambled eggs and the monotony of the breakfast selections after a few days.
Overall, guests seem to leave satisfied and fulfilled by the breakfast experience at Hôtel Diana Restaurant & Spa, often characterizing it as an excellent start to their day.
The dining experience at Hôtel Diana Restaurant & Spa by HappyCulture has received considerable praise from many guests for its excellent quality and delicious cuisine. Numerous reviewers highlight the food as being extremely good with many adjectives such as exceptional, fantastic and delicious frequently used. The service is noted to be both friendly and attentive, contributing to a pleasant dining atmosphere.
Guests frequently recommend the restaurant, mentioning that the dinner quality is top-notch with a high-quality meal perspective and inspiring dishes. Several reviews detail that the restaurant offers very good value for money and serves excellent food. The dinner experience also includes the pleasing surroundings of the restaurant, described as cozy and pleasant. Additionally, the Valentine's Day menu received specific commendation for being refined and delicious.
On the downside, a few guests found the prices to be on the expensive side and occasionally felt the food lacked in quantity or was only okay in taste. Some reviews pointed out that dinner could sometimes be overpriced and bland and there were occasional complaints about the restaurant being closed or fully booked, requiring prior reservations. The selection at the restaurant was noted to be limited at times, leading to some disappointments.
Nevertheless, the general consensus is that the restaurant at Hôtel Diana offers a high-quality dining experience with delicious meals and a welcoming ambiance, making it a recommended choice for guests.
Hôtel Diana Restaurant & Spa by HappyCulture offers a generally pleasant and comfortable stay with rooms receiving consistent praise for their spaciousness, cleanliness and modern decor. Numerous guests highlighted the comfortable beds, well-appointed bathrooms and useful amenities like separate toilets and small refrigerators. Some rooms even feature terraces or balconies, providing a pleasant space to unwind. Guests appreciated the soundproofing and overall tranquility of the rooms, contributing to a restful environment.
However, some reviewers pointed out issues that could affect the experience. There were occasional mentions of rooms feeling too hot or too cold due to issues with the air conditioning or heating systems. A few guests noted the presence of mold and grease stains, indicating lapses in cleanliness in specific instances. Some rooms were described as dark, small or dated with poor lighting and insufficient storage space.
Despite these occasional drawbacks, many guests found the rooms to be of high quality with modern furnishings and thoughtful design. The positive aspects of the rooms, combined with the hotel's good location and additional amenities like a locked garage and spa facilities, make Hôtel Diana a solid choice for travelers seeking comfort and convenience.
Hôtel Diana Restaurant & Spa by HappyCulture has garnered positive feedback from guests regarding its bedding and mattresses. Visitors repeatedly highlight the comfort and quality of the beds, describing them as very comfortable, large and providing a good night's sleep. The bedding is often noted to be of exceptional quality with fresh and sufficient towels available directly in the rooms.
Guests appreciate the plush and luxurious feel of the mattresses, though some mention a preference against the spring-type ones. Overall, the hotel offers comfortable and spacious rooms with good soundproofing, ensuring a restful stay. The clean and well-maintained bedding stands out as a significant aspect of the excellent stay experience at the hotel. Despite a few mixed comments on mattress preferences, the general consensus is that Hôtel Diana provides a high standard of comfort and bedding quality for its guests.
Hôtel Diana Restaurant & Spa by HappyCulture generally receives commendations for its cleanliness, as reflected in numerous guest reviews. Many visitors highlight the clean and comfortable rooms, often noting the meticulous upkeep and tidy facilities. The hotel appears well-maintained and recently updated with well-serviced relaxation areas including a clean pool, spa and balconies. Bedding is frequently praised for its comfort and cleanliness, contributing to a positive guest experience.
However, not all reviews are entirely positive about the hotel's cleanliness. Some guests raised concerns about specific areas needing improvement, such as traces of dirt, mold in showers and neglected window sills. There are mentions of slow cleaning services and inconsistent housekeeping with some rooms not meeting the expected four-star standard. Issues like unclean mirrors, dirty floors and inadequate cleaning during stays were noted by a few guests.
In summary, while Hôtel Diana Restaurant & Spa by HappyCulture generally appears clean and receives positive feedback on room and facility maintenance, there are occasional lapses in housekeeping that the management may need to address to ensure consistent quality.
At the Hôtel Diana Restaurant & Spa by HappyCulture, guest experiences overwhelmingly highlight the exceptional qualities of the hotel staff. The staff are frequently described as very friendly, welcoming and accommodating. Visitors consistently note their attentiveness and helpfulness, making guests feel comfortable and well-cared for throughout their stay. The reception staff's warm welcome and responsiveness have been particularly praised, ensuring a pleasant start to each guest's visit.
Many reviewers appreciate the professionalism and competence demonstrated by the hotel's personnel, further enhancing the overall experience. Guests often mention the staff's polite and courteous demeanor, both at reception and throughout the hotel, contributing to an inviting atmosphere.
The staff's readiness to assist at any time and their caring nature stand out as key attributes. Housekeeping and waitstaff are noted for being helpful and attentive, ensuring that service quality remains consistently high across all areas of the hotel. While there were occasional criticisms concerning the restaurant/bar staff, the general sentiment remains positive, underscoring the dedication and friendliness prevalent among most of the hotel team.
Hôtel Diana Restaurant & Spa by HappyCulture offers an overall reliable and strong WiFi experience for its guests. Multiple reviews highlight the excellent WiFi connection throughout the hotel, making it convenient for both leisure and business travelers. The signal strength is consistently noted as good, ensuring smooth internet usage. Although there were occasional issues with disconnection and a few mentions of slow connection, these instances seem to be relatively rare.
In addition to the WiFi, guests can enjoy complimentary still and sparkling water and a variety of drinks, which add to the overall convenience and comfort of the stay. However, some guests pointed out the lack of water availability in the gym and rooms, which might require attention.
Overall, the hotel manages to provide a satisfactory internet service that most guests were happy with, complemented by thoughtful beverage options.
Hôtel Diana Restaurant & Spa by HappyCulture boasts an inviting spa that has received much praise from guests for its relaxing and comforting environment. The space is described as clean, well-maintained and cozy, offering a very pleasant and uncluttered retreat. The relaxation area is widely appreciated with amenities like a pool, sauna, steam room, Hammam and jacuzzi being particularly popular. Guests highlighted the soothing atmosphere, excellent state and openness of the spaces, making it a top-notch destination for wellness.
Despite some minor criticisms, such as the spa being smaller than expected and a few outdated facilities in need of improvement, the overall sentiment leans heavily positive. The spa is noted for its clean rooms and well-maintained facilities, including the sauna and steam rooms which contribute to a very relaxing experience. Even with some challenges like occasional equipment issues, limited services and cold temperature in some areas, guests still find the spa to be a delightful aspect of their stay. The combination of a nice level of spa facilities, the kind and competent staff and the extended opening hours make it a highly appreciated feature of the hotel.
The gym at Hôtel Diana Restaurant & Spa by HappyCulture generally receives favorable remarks for its cleanliness and the quality of its equipment. Guests appreciate the variety of high-quality machines available, noting the gym's well-maintained condition and regular cleaning. While the fitness room is described as small, it is also deemed functional and adequately equipped with essentials like treadmills, a cross trainer and a stepper. However, some reviews mention that the equipment could benefit from better maintenance and a small number of guests felt that the gym did not exactly match the photos. Additionally, certain amenities in the gym, such as a TV, clock and music, are missing and accessing the fitness room can be complicated for some visitors. Despite these minor drawbacks, the gym is part of a larger fitness area that includes a satisfactory and clean pool, as well as spa and sauna facilities, though the SPA area was not always operational. Overall, while small and occasionally lacking in additional amenities, the gym offers a decent and well-maintained fitness experience.
The pool facilities at Hôtel Diana Restaurant & Spa by HappyCulture have garnered a mix of reactions from guests, though many visitors highlight the positive aspects. The indoor pool is often described as clean, well-maintained and inviting with a warm and relaxing atmosphere that extends to other spa amenities like the sauna, steam room and jacuzzi. Guests appreciate the extended hours, allowing for evening swims until 11 PM and the pool's temperature is mostly praised, despite some noting it could be cold at times.
The pool area itself receives accolades for its cleanliness and appealing setup, which includes deckchairs and beautiful gardens, contributing to a peaceful environment. The adjacent amenities like clean changing rooms and additional relaxation options further enhance the experience.
However, some reviewers pointed out areas for improvement, such as the pool being smaller than expected, occasional ongoing repairs and the need for more sunbeds. There were also mentions of water temperature variations and high chlorine levels.
Overall, the pool and accompanying spa facilities are deemed satisfactory and beneficial for relaxation, making a significant contribution to a pleasant stay at the hotel.
The parking options at Hôtel Diana Restaurant & Spa by HappyCulture are largely praised by guests, highlighting the ample and large parking areas conveniently adjacent to the hotel building. Many reviews emphasize the ease of access and the availability of free parking, which contributes to a hassle-free experience for travelers with cars. The parking facilities are frequently described as well-appointed and sufficiently abundant with recent expansions ensuring there are more spots available.
Motorcyclists also benefit from dedicated garage space and there's an added layer of security with parking under CCTV surveillance, providing a reassuring sense of safety for guests' vehicles. Locked and underground garages are available with some spaces being fully supervised and guarded. Despite some remarks about narrow spots and limited space, the overall sentiment remains positive with guests appreciating the security and convenience of the parking options.
Moreover, the hotel's proximity to the city enhances its appeal, allowing easy exploration without parking concerns. Charging stations are available, catering to electric vehicle owners. While some guests noted the parking space could be improved and highlighted occasional tight spots, the ample, secure and free parking remains a prominent advantage for many visitors, contributing to a pleasant stay at the hotel.
Hôtel Diana Restaurant & Spa by HappyCulture offers great facilities for families, ensuring a comfortable and pleasant stay. The hotel provides excellent accommodations, including family rooms and suites, making it a suitable choice for those traveling with children. The prompt reaction to children's needs and a child-friendly atmosphere highlight its commitment to family hospitality.
The restaurant serves a delicious and varied menu, catering well to both adults and children. For leisure, the SPA features a sauna and whirlpool pool and while it may not be ideal for a wellness-focused vacation, families will appreciate the daily swimming pool visits enjoyed by the kids. Additionally, there's a nice playground nearby, further enhancing its appeal as a family-friendly destination.
Visitors praised the hotel's appropriateness for special outings, pointing out that it’s perfectly situated for visiting the Christmas markets, making it an ideal seasonal choice. Overall, Hôtel Diana is a great place for families with many guests noting they would be happy to return.
Many guests have expressed mixed feelings about the four-star rating of Hôtel Diana Restaurant & Spa by HappyCulture. While some feel that the hotel deserves its stars, others disagree, arguing that it falls short of four-star standards and services. Positive aspects highlighted include the spa, dining options and overall ambiance, which were often referred to as four-star quality. The cleanliness and comfort of the rooms also received favorable comments, despite some considering the rooms too small for a four-star establishment.
On the downside, multiple reviews mentioned that the hotel shows signs of aging and is not quite up to the expected standards for a four-star hotel. This includes varying critiques on cleanliness, room size and some facilities that appear worn down. The breakfast and service were also noted by some as not meeting four-star expectations.
Despite the criticisms, phrases like top-notch four-star, great four-star experience and first-class four-star suggest that many guests had a satisfying stay, appreciating the high level of service and comfort. However, the consensus seems to lean towards the hotel not fully aligning with the expectations typically associated with a four-star rating.
Hôtel Diana Restaurant & Spa by HappyCulture has garnered positive feedback from business travelers for its excellent array of services and facilities tailored to their needs. Guests have highlighted the quality and value for money service, noting the professionalism and competence of the staff. The hotel offers a well-maintained and accessible environment that is both clean and welcoming.
Ideal for short business trips and weekend business journeys, the hotel provides great business accommodations and a quiet, family-run atmosphere that ensures a peaceful stay. Its facilities are well-suited for business needs with designated workspace areas featuring convenient plugs, making it easy to stay productive. The establishment also offers good business meeting venues, reserved spots and overall business-friendly amenities.
Although there were minor language barriers at reception, the staff's pleasant and professional demeanor made up for it. With a quiet location and robust business services, the hotel stands out as an excellent choice for business travelers seeking efficiency and comfort during their stay.
Hôtel Diana Restaurant & Spa by HappyCulture offers a range of facilities making it accessible to guests with disabilities. The hotel provides good wheelchair access and features accessible entrances and accommodations, ensuring a comfortable stay for disabled travelers. Guests found easy access to the hotel's restaurants and lounge areas and noted that the car parking is disabled-friendly, although somewhat limited.
For those arriving by car or train, the hotel's location is convenient with the city center and Strasbourg Annexe easily accessible. The hotel also offers disabled parking and features like lift access for disabled persons.
While the small rooms are well-suited for short business trips and financially accessible without being overly expensive, some areas could benefit from improvements. The spa, for instance, does not offer sunbeds and lacks wheelchair ramps. The pool is accessible but small and oval in shape. Despite these minor drawbacks, the overall accessibility of the hotel makes it a suitable choice for persons with reduced mobility looking for a comfortable stay close to Strasbourg.
The indoor pool at Hôtel Diana Restaurant & Spa by HappyCulture has garnered a variety of impressions from its guests. Many appreciate its cleanliness and well-kept facilities. Positive aspects such as warm water temperature, ample lighting and convenient access to loungers contribute to a cozy and soothing experience. The availability of an indoor jacuzzi and sauna offers an added layer of relaxation to visitors looking to unwind. Guests frequently mention the pool's long opening hours, making it a convenient option for late swims. Despite some comments about the water being slightly cold at times, the overall sentiment towards the pool remains favorable. Repairs being carried out indicate the hotel's commitment to maintaining high standards. Visitors also note the indoor pool's pleasant ambiance, enhanced by the connected garden area. This indoor swimming amenity significantly contributes to the overall wellness experience at the hotel.
Hôtel Diana Restaurant & Spa by HappyCulture receives frequent praise for its suitability as a honeymoon destination with many guests highlighting its spacious rooms and specialized honeymoon accommodations. The hotel features a honeymoon suite and offers a comprehensive honeymoon package, making it an appealing choice for newlyweds. Numerous guests have appreciated the offerings tailored for honeymoon stays, deeming it a great destination for their romantic trip. While some expecting better may find certain aspects not included in the package, the overall sentiment reflects that this hotel is perfect for a honeymoon trip, attracting many couples who love this place for their special occasion.
Hôtel Diana Restaurant & Spa by HappyCulture offers a wonderfully romantic experience for guests seeking a peaceful haven. Nestled in quiet, green surroundings, the hotel promises an ideal environment for couples. The cozy and pleasant atmosphere is consistently praised, creating a superb setting for romantic getaways. Many guests highlight the ambiance as perfect for honeymoons and couple retreats, noting the romantic accommodations and beautifully serene location.
The venue is described as a very romantic place, making it ideal for a successful romantic weekend. The spa and restaurant contribute to the overall romantic setting with the prospect of a candlelit dinner adding a touch of charm to the stay. Guests frequently mention the romantic atmosphere throughout the hotel, enhancing the experience and making it memorable.
Overall, the hotel delivers a delightful blend of tranquility and romance, encouraging guests to consider this venue for their next couple's retreat. Its reputation as a romantic spa hotel ensures that the combination of beautiful surroundings and a serene ambiance will provide a pleasant and enjoyable stay for any couple looking to escape together.
Hôtel Diana Restaurant & Spa by HappyCulture is a pet-friendly hotel that warmly welcomes dogs. Guests can find water bowls in the lobby area, ensuring pets feel comfortable upon arrival. Dogs are allowed on the terrace and even in the dining room, making it easy for pet owners to keep their furry friends close by during meals.
The hotel’s pet-friendly policies and accommodations are well appreciated, allowing guests to bring their dogs for an additional fee of two euros per dog. Some guests noted that they had no issues having a dog with them in the breakfast area. Overall, the hotel makes considerate allowances for pets, adding to the comfort and convenience of travelers who don't want to leave their dogs behind.
Location Show Map
Location
The hotel is also lauded for its central positioning, placing guests within walking distance of Molsheim's attractions, including restaurants, shops and the train station. The location is ideal for those planning excursions to nearby hiking spots in the Vosges or visiting the Bugatti headquarters. Additionally, ample parking facilities and the hotel’s close proximity to public transport contribute to the overall convenience.
Overall, guests repeatedly describe the location as perfect, central and superb, making it a highly recommended spot for both relaxation and exploration in Alsace.
Breakfast
The breakfast is lauded for its quality with many guests describing it as delicious, rich and hearty. Fresh bread is available daily, complementing an impressive selection of fresh fruit juices and top-notch hot coffee from the machine. Reviews also appreciate the generous and well-stocked presentation of the buffet, ensuring guests find something to their liking.
Despite the generally positive feedback, some reviews mention areas for improvement. A few guests found the breakfast area cramped and occasionally noted a lack of plates and cutlery. Other criticisms include the quality of the scrambled eggs and the monotony of the breakfast selections after a few days.
Overall, guests seem to leave satisfied and fulfilled by the breakfast experience at Hôtel Diana Restaurant & Spa, often characterizing it as an excellent start to their day.
Dinner
Guests frequently recommend the restaurant, mentioning that the dinner quality is top-notch with a high-quality meal perspective and inspiring dishes. Several reviews detail that the restaurant offers very good value for money and serves excellent food. The dinner experience also includes the pleasing surroundings of the restaurant, described as cozy and pleasant. Additionally, the Valentine's Day menu received specific commendation for being refined and delicious.
On the downside, a few guests found the prices to be on the expensive side and occasionally felt the food lacked in quantity or was only okay in taste. Some reviews pointed out that dinner could sometimes be overpriced and bland and there were occasional complaints about the restaurant being closed or fully booked, requiring prior reservations. The selection at the restaurant was noted to be limited at times, leading to some disappointments.
Nevertheless, the general consensus is that the restaurant at Hôtel Diana offers a high-quality dining experience with delicious meals and a welcoming ambiance, making it a recommended choice for guests.
Rooms
However, some reviewers pointed out issues that could affect the experience. There were occasional mentions of rooms feeling too hot or too cold due to issues with the air conditioning or heating systems. A few guests noted the presence of mold and grease stains, indicating lapses in cleanliness in specific instances. Some rooms were described as dark, small or dated with poor lighting and insufficient storage space.
Despite these occasional drawbacks, many guests found the rooms to be of high quality with modern furnishings and thoughtful design. The positive aspects of the rooms, combined with the hotel's good location and additional amenities like a locked garage and spa facilities, make Hôtel Diana a solid choice for travelers seeking comfort and convenience.
Beds
Guests appreciate the plush and luxurious feel of the mattresses, though some mention a preference against the spring-type ones. Overall, the hotel offers comfortable and spacious rooms with good soundproofing, ensuring a restful stay. The clean and well-maintained bedding stands out as a significant aspect of the excellent stay experience at the hotel. Despite a few mixed comments on mattress preferences, the general consensus is that Hôtel Diana provides a high standard of comfort and bedding quality for its guests.
Cleanliness
However, not all reviews are entirely positive about the hotel's cleanliness. Some guests raised concerns about specific areas needing improvement, such as traces of dirt, mold in showers and neglected window sills. There are mentions of slow cleaning services and inconsistent housekeeping with some rooms not meeting the expected four-star standard. Issues like unclean mirrors, dirty floors and inadequate cleaning during stays were noted by a few guests.
In summary, while Hôtel Diana Restaurant & Spa by HappyCulture generally appears clean and receives positive feedback on room and facility maintenance, there are occasional lapses in housekeeping that the management may need to address to ensure consistent quality.
Staff
Many reviewers appreciate the professionalism and competence demonstrated by the hotel's personnel, further enhancing the overall experience. Guests often mention the staff's polite and courteous demeanor, both at reception and throughout the hotel, contributing to an inviting atmosphere.
The staff's readiness to assist at any time and their caring nature stand out as key attributes. Housekeeping and waitstaff are noted for being helpful and attentive, ensuring that service quality remains consistently high across all areas of the hotel. While there were occasional criticisms concerning the restaurant/bar staff, the general sentiment remains positive, underscoring the dedication and friendliness prevalent among most of the hotel team.
Wi-Fi
In addition to the WiFi, guests can enjoy complimentary still and sparkling water and a variety of drinks, which add to the overall convenience and comfort of the stay. However, some guests pointed out the lack of water availability in the gym and rooms, which might require attention.
Overall, the hotel manages to provide a satisfactory internet service that most guests were happy with, complemented by thoughtful beverage options.
Spa
Despite some minor criticisms, such as the spa being smaller than expected and a few outdated facilities in need of improvement, the overall sentiment leans heavily positive. The spa is noted for its clean rooms and well-maintained facilities, including the sauna and steam rooms which contribute to a very relaxing experience. Even with some challenges like occasional equipment issues, limited services and cold temperature in some areas, guests still find the spa to be a delightful aspect of their stay. The combination of a nice level of spa facilities, the kind and competent staff and the extended opening hours make it a highly appreciated feature of the hotel.
Gym
Pool
The pool area itself receives accolades for its cleanliness and appealing setup, which includes deckchairs and beautiful gardens, contributing to a peaceful environment. The adjacent amenities like clean changing rooms and additional relaxation options further enhance the experience.
However, some reviewers pointed out areas for improvement, such as the pool being smaller than expected, occasional ongoing repairs and the need for more sunbeds. There were also mentions of water temperature variations and high chlorine levels.
Overall, the pool and accompanying spa facilities are deemed satisfactory and beneficial for relaxation, making a significant contribution to a pleasant stay at the hotel.
Parking
Motorcyclists also benefit from dedicated garage space and there's an added layer of security with parking under CCTV surveillance, providing a reassuring sense of safety for guests' vehicles. Locked and underground garages are available with some spaces being fully supervised and guarded. Despite some remarks about narrow spots and limited space, the overall sentiment remains positive with guests appreciating the security and convenience of the parking options.
Moreover, the hotel's proximity to the city enhances its appeal, allowing easy exploration without parking concerns. Charging stations are available, catering to electric vehicle owners. While some guests noted the parking space could be improved and highlighted occasional tight spots, the ample, secure and free parking remains a prominent advantage for many visitors, contributing to a pleasant stay at the hotel.
Family
The restaurant serves a delicious and varied menu, catering well to both adults and children. For leisure, the SPA features a sauna and whirlpool pool and while it may not be ideal for a wellness-focused vacation, families will appreciate the daily swimming pool visits enjoyed by the kids. Additionally, there's a nice playground nearby, further enhancing its appeal as a family-friendly destination.
Visitors praised the hotel's appropriateness for special outings, pointing out that it’s perfectly situated for visiting the Christmas markets, making it an ideal seasonal choice. Overall, Hôtel Diana is a great place for families with many guests noting they would be happy to return.
4 Star
On the downside, multiple reviews mentioned that the hotel shows signs of aging and is not quite up to the expected standards for a four-star hotel. This includes varying critiques on cleanliness, room size and some facilities that appear worn down. The breakfast and service were also noted by some as not meeting four-star expectations.
Despite the criticisms, phrases like top-notch four-star, great four-star experience and first-class four-star suggest that many guests had a satisfying stay, appreciating the high level of service and comfort. However, the consensus seems to lean towards the hotel not fully aligning with the expectations typically associated with a four-star rating.
Business
Ideal for short business trips and weekend business journeys, the hotel provides great business accommodations and a quiet, family-run atmosphere that ensures a peaceful stay. Its facilities are well-suited for business needs with designated workspace areas featuring convenient plugs, making it easy to stay productive. The establishment also offers good business meeting venues, reserved spots and overall business-friendly amenities.
Although there were minor language barriers at reception, the staff's pleasant and professional demeanor made up for it. With a quiet location and robust business services, the hotel stands out as an excellent choice for business travelers seeking efficiency and comfort during their stay.
Accessible
For those arriving by car or train, the hotel's location is convenient with the city center and Strasbourg Annexe easily accessible. The hotel also offers disabled parking and features like lift access for disabled persons.
While the small rooms are well-suited for short business trips and financially accessible without being overly expensive, some areas could benefit from improvements. The spa, for instance, does not offer sunbeds and lacks wheelchair ramps. The pool is accessible but small and oval in shape. Despite these minor drawbacks, the overall accessibility of the hotel makes it a suitable choice for persons with reduced mobility looking for a comfortable stay close to Strasbourg.
Indoor Pool
Honeymoon
Romantic
The venue is described as a very romantic place, making it ideal for a successful romantic weekend. The spa and restaurant contribute to the overall romantic setting with the prospect of a candlelit dinner adding a touch of charm to the stay. Guests frequently mention the romantic atmosphere throughout the hotel, enhancing the experience and making it memorable.
Overall, the hotel delivers a delightful blend of tranquility and romance, encouraging guests to consider this venue for their next couple's retreat. Its reputation as a romantic spa hotel ensures that the combination of beautiful surroundings and a serene ambiance will provide a pleasant and enjoyable stay for any couple looking to escape together.
Dog Friendly
The hotel’s pet-friendly policies and accommodations are well appreciated, allowing guests to bring their dogs for an additional fee of two euros per dog. Some guests noted that they had no issues having a dog with them in the breakfast area. Overall, the hotel makes considerate allowances for pets, adding to the comfort and convenience of travelers who don't want to leave their dogs behind.
Yes, Hôtel Diana Restaurant & Spa by HappyCulture has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hôtel Diana Restaurant & Spa by HappyCulture.
Yes, Hôtel Diana Restaurant & Spa by HappyCulture welcomes dogs.
Yes, parking facilities are available at Hôtel Diana Restaurant & Spa by HappyCulture.
Yes, Hôtel Diana Restaurant & Spa by HappyCulture has a gym.
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