Hilton Mumbai International Airport Hotel
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Summary of reviewsThe Hilton Mumbai International Airport Hotel receives overwhelmingly positive feedback across various categories, making it an excellent choice for both leisure and business travelers.
The hotel's prime location near Terminal 2 of Mumbai's airport garners exceptional praise for its convenience. Guests find it particularly advantageous for quick transit or early flights, ensuring ease of travel. Its proximity to business centers adds further appeal for corporate visitors. Although some note the cleanliness of the surrounding area could improve, the overall accessibility more than compensates.
Breakfast at the hotel is another standout feature. Guests consistently commend the extensive and well-curated breakfast options, which cater to both Indian and European tastes. Live counters for eggs and dosa and items like cheese omelets and pancakes receive special mentions. Service during breakfast is also applauded for being professional and attentive.
The dinner experience is mostly positive with many guests appreciating the quality and variety of the a la carte options, particularly the Chinese and Thai restaurants. The buffet is generally well-received, although some find it overpriced or lacking in excitement. Despite some mixed reviews on service and buffet options, the overall dining experience is satisfying.
Rooms at the Hilton Mumbai International Airport Hotel are highly regarded for their cleanliness, comfort and spaciousness. Well-furnished with an old-world charm, the rooms provide a relaxing environment complemented by high hygiene standards. Some minor issues like room size and occasional maintenance needs are noted, but these are exceptions rather than the norm.
Cleanliness throughout the hotel, including the rooms and common areas like the pool and spa, receives high marks. The property is described as neat, well-maintained and organized with a special mention of the hotel's adherence to Covid protocols.
Staff service is another area where the hotel excels. Guests frequently praise the friendliness, efficiency and exceptional hospitality of the staff. Specific employees receive commendations for their outstanding service, contributing to a warm and welcoming atmosphere.
The pool area, while noted as small by some, is generally appreciated for its cleanliness and refreshing nature. Additional amenities like the gym and sauna add to the leisure experience. The spa's cleanliness and quality of services are also positively reviewed, even though some minor issues are mentioned.
For family travelers, the hotel provides excellent service tailored to their needs, ensuring a comfortable stay, especially for those traveling with young children. Although there are occasional concerns regarding pricing and room discrepancies, the overall experience is marked by a welcoming environment.
The beds are praised for their comfort with descriptions of them being super soft and plush, contributing to a restful night's sleep. Despite a few mixed opinions on pillows and bed sizes, the general feedback remains positive.
Overall, the Hilton Mumbai International Airport Hotel consistently meets high standards of hospitality and service, making it a worthy choice for both leisure and business travelers. The combination of prime location, excellent amenities, supportive staff and cleanliness ensures a memorable and pleasant stay.
Categories
The hotel's prime location near Terminal 2 of Mumbai's airport garners exceptional praise for its convenience. Guests find it particularly advantageous for quick transit or early flights, ensuring ease of travel. Its proximity to business centers adds further appeal for corporate visitors. Although some note the cleanliness of the surrounding area could improve, the overall accessibility more than compensates.
Breakfast at the hotel is another standout feature. Guests consistently commend the extensive and well-curated breakfast options, which cater to both Indian and European tastes. Live counters for eggs and dosa and items like cheese omelets and pancakes receive special mentions. Service during breakfast is also applauded for being professional and attentive.
The dinner experience is mostly positive with many guests appreciating the quality and variety of the a la carte options, particularly the Chinese and Thai restaurants. The buffet is generally well-received, although some find it overpriced or lacking in excitement. Despite some mixed reviews on service and buffet options, the overall dining experience is satisfying.
Rooms at the Hilton Mumbai International Airport Hotel are highly regarded for their cleanliness, comfort and spaciousness. Well-furnished with an old-world charm, the rooms provide a relaxing environment complemented by high hygiene standards. Some minor issues like room size and occasional maintenance needs are noted, but these are exceptions rather than the norm.
Cleanliness throughout the hotel, including the rooms and common areas like the pool and spa, receives high marks. The property is described as neat, well-maintained and organized with a special mention of the hotel's adherence to Covid protocols.
Staff service is another area where the hotel excels. Guests frequently praise the friendliness, efficiency and exceptional hospitality of the staff. Specific employees receive commendations for their outstanding service, contributing to a warm and welcoming atmosphere.
The pool area, while noted as small by some, is generally appreciated for its cleanliness and refreshing nature. Additional amenities like the gym and sauna add to the leisure experience. The spa's cleanliness and quality of services are also positively reviewed, even though some minor issues are mentioned.
For family travelers, the hotel provides excellent service tailored to their needs, ensuring a comfortable stay, especially for those traveling with young children. Although there are occasional concerns regarding pricing and room discrepancies, the overall experience is marked by a welcoming environment.
The beds are praised for their comfort with descriptions of them being super soft and plush, contributing to a restful night's sleep. Despite a few mixed opinions on pillows and bed sizes, the general feedback remains positive.
Overall, the Hilton Mumbai International Airport Hotel consistently meets high standards of hospitality and service, making it a worthy choice for both leisure and business travelers. The combination of prime location, excellent amenities, supportive staff and cleanliness ensures a memorable and pleasant stay.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Hilton Mumbai International Airport Hotel boasts a prime location, making it an ideal choice for those traveling to or from Mumbai. The hotel's proximity to Terminal 2 ensures a convenient stay for international travelers and those with early morning or late-night flights. Nestled near the heart of the city, the property is only a short 5 to 10-minute taxi ride from the airport, providing exceptional ease of access.
Guests frequently highlight the excellent, fantastic and great location, noting that it is perfect for those requiring quick transit or needing to catch early flights. The hotel is also noted for its convenience to business centers, adding an extra layer of appeal for business travelers.
While the locale is praised for its accessibility, a few reviews mentioned that the surrounding environment is not the cleanest and that the area is somewhat isolated from other amenities, requiring reliance on delivery services for certain needs. Additionally, signage guiding visitors to the hotel could be improved.
Overall, the location wins consistent acclaim for its closeness to the airport and the convenience it offers to both business and transit travelers, cementing Hilton Mumbai International Airport Hotel as a top choice for those prioritizing swift airport access.
The breakfast at Hilton Mumbai International Airport Hotel has garnered largely positive feedback from guests. Most reviewers praised the extensive and well-spread-out breakfast options, describing it as excellent, great and even the best they've ever had in a hotel. There were ample choices catering to various tastes, including freshly prepared items, delicious Indian dishes and good options for both Indian and European cuisines.
Guests enjoyed specific items like fluffy, creamy cheese omelets and well-made pancakes. The live counters for eggs and dosa were noted for their efficiency and quality. Some guests highlighted the delightful experience of having breakfast overlooking the pool.
The staff's service during breakfast received commendations for being exceptional, professional and attentive to guests' needs, which enhanced the dining experience.
However, there were some mixed opinions on certain aspects. A few guests felt that the variety could be improved with mentions of a repetitive menu and a lack of non-vegetarian options. There were isolated comments about slow service, food quality not meeting expectations and the breakfast being cold or below the Hilton standard.
Overall, the breakfast at Hilton Mumbai International Airport Hotel is rated highly by many guests, offering a broad range of tasty options and excellent service, though some areas for improvement were noted by a few reviewers.
Dinner experiences at the Hilton Mumbai International Airport Hotel have received a mixture of reactions from guests. On the positive side, many have praised the food as being good or even great with some describing it as delectable and a gastronomic delight. The a la carte options particularly stood out for their quality and taste, while the Chinese and Thai restaurants were highlighted for their succulent dishes.
Guests also appreciated the great variety available in both the buffet and a la carte menus. The buffet, which offers a range of breakfast and dinner options, has been described as sumptuous by some guests and there is an overall commendation for the food being generally tasty and value for money. The hotel’s Club Lounge was also noted for its delicious dishes.
However, not all reviews were glowing. Some guests felt the buffet dinner was overpriced and lacked special or exciting options with critiques pointing out that the food was average or substandard. There were also comments on the service with some describing it as unwelcoming or poor, particularly at the buffet. Additionally, a few guests found the buffet options limited and were disappointed with the overall quality and taste of the food.
Despite some negative points, the hotel’s location and dining options make it a convenient choice for travelers needing a pleasant place to eat before heading to the airport. While improvements could be made in terms of service and the variety of food, many guests still found the dining experiences to be enjoyable and satisfying.
The Hilton Mumbai International Airport Hotel offers rooms that are generally well-received by guests for their cleanliness, comfort and spaciousness. The rooms are described as beautifully furnished with a charming old-world decor and a cozy ambiance that many guests appreciate. Numerous reviews highlight the large, pleasant and well-kept rooms, which come equipped with all necessary amenities, ensuring a comfortable stay.
The hotel's rooms are often praised for their cleanliness with housekeeping maintaining high standards of hygiene. Guests frequently mention the comfortable beds and spaciousness, making for a relaxing environment. Some rooms even boast lovely views and a comfy bathtub, adding to the luxurious experience. Moreover, the attentive room service contributes positively to guests' overall satisfaction.
However, not all feedback is glowing. Some guests found the rooms smaller than expected, occasionally with issues like a lingering smoke smell, limited lighting or slight wear and tear. A few reviews mentioned that rooms were not ready upon arrival or required better maintenance. Despite these occasional drawbacks, the general consensus reflects a comfortable and pleasant stay with many appreciating the blend of luxury and convenience close to the airport.
The beds at the Hilton Mumbai International Airport Hotel have received significant praise from guests for their comfort. Many reviews highlight the super soft and comfortable nature of the beds, making for a restful night's sleep. Guests frequently describe the beds as comfy, plush and stylishly arranged, contributing positively to their overall stay experience. The bedding is also characterized as being particularly clean and luxurious.
However, there are a few mixed opinions regarding the hotel's pillows with some guests finding them too soft or uncomfortable. A few reviews mentioned issues such as beds being too small, creaky or not meeting specific booking requests (e.g., king-size beds or twin beds). Despite these minor drawbacks, the general consensus remains that the beds are a strong point of the accommodations, providing comfort and quality rest for travelers.
The Hilton Mumbai International Airport Hotel is largely praised for its remarkable emphasis on cleanliness. Guests have highlighted the neat, well-maintained and organized conditions throughout the property. The rooms are described as comfortable, cozy and notably clean with a specific mention of the bathrooms being in pristine condition. The hotel's facilities, including the pool, reflect high cleanliness standards and there is a general consensus that the cleaning staff is both helpful and diligent.
Despite the overall positive feedback, a few guests noted areas for improvement, such as occasional lapses in bathroom and room cleanliness, including dusty areas and dated linens. However, these seem to be exceptions rather than the norm. The adherence to Covid protocols has been commended, ensuring a safe environment for guests. Overall, the Hilton Mumbai International Airport Hotel consistently meets guests' expectations with its clean, quiet and spacious ambiance, contributing to an enjoyable stay.
The staff at the Hilton Mumbai International Airport Hotel receives consistent praise for their friendliness, efficiency and exceptional hospitality. Guests frequently mention a quick check-in and checkout process and the helpfulness and politeness exhibited by the staff throughout their stay. Specific staff members, such as Gaurav Sharma, Mohan, Kaif, Ameen and Anjali Pandey, have been noted for their outstanding service and positive demeanor.
Housekeeping is highlighted as responsive and thorough, contributing to a clean and organized environment. The hotel’s reception staff is generally commended for their warm welcomes and accommodating nature, although there are occasional mentions of less favorable experiences.
The breakfast staff, including chefs, receive accolades for their attentiveness and efforts to create a comfortable dining experience. The porters and room service staff also get high marks for courtesy and efficiency. Despite a few mentions of less satisfactory interactions, the prevailing sentiment is that the hotel's staff is superb with numerous guests appreciating the exceptional service and friendly atmosphere.
Travelers who have stayed at the Hilton Mumbai International Airport Hotel have shared mixed experiences regarding the hotel's wifi services. Many appreciated the good quality wifi in specific areas such as the Club Lounge, noting it was strong enough to work with. However, several reviews highlighted significant issues such as fluctuating signal strength, intermittent connectivity and extended periods of no internet access. There is a notable dissatisfaction with the hotel's policy of charging for wifi with some guests expressing disappointment at the lack of free wifi and the additional costs incurred for internet access. Concerns about the security protocol of the wifi were also mentioned. Overall, while some found the wifi adequate for their needs, many felt let down by the hotel's internet services, particularly because of the additional charges and inconsistent connectivity.
The Hilton Mumbai International Airport Hotel offers an impressive spa facility noted for its cleanliness and good amenities. Guests appreciated the spotless environment and praised the quality of the massages. The SPA area includes good facilities, such as a bathroom with a bathtub, although there was a minor issue with the jacuzzi not functioning on the women's side. Despite some guests not experiencing the spa, the overall feedback emphasizes its well-maintained and welcoming atmosphere.
The Hilton Mumbai International Airport Hotel offers a range of experiences, especially in terms of its pool amenities. Many guests praise the pool area as being particularly nice and well-manicured with some describing it as a beautiful outdoor pool. The cleanliness is frequently highlighted with mentions of the pool being clean and well-maintained. The pool's refreshing nature is appreciated, providing a welcome reprieve for travelers, underscored by sentiments that a dip in the swimming pool was refreshing and feedback describing the pool as immaculate with wide lanes.
Guests also appreciate the additional amenities such as the spotless gym and complimentary sauna access, creating a well-rounded leisure experience. On the flip side, the pool is frequently noted as being small and there are occasional remarks about maintenance, such as stale water and instances where the outdoor pool was not cleaned properly. One review notes a specific issue where swimming turned their hair from blonde to green. Despite these occasional drawbacks, the overall consensus seems to reflect a positive impression of the pool facilities at this airport hotel.
The Hilton Mumbai International Airport Hotel stands out as a family-friendly destination, making it an excellent choice for those traveling with kids. It offers exceptional service tailored to family needs, ensuring a comfortable stay whether on a long journey or experiencing their first trip with a baby. The food quality is highlighted as particularly satisfactory, complementing the overall good service and hospitality that make it a memorable stay for both parents and children. While there are some concerns regarding pricing and room discrepancies, the overall experience is marked by the warm and welcoming environment that families appreciate.
Hilton Mumbai International Airport Hotel boasts an impressive array of positive reviews from its guests. Many visitors commend the brilliant hospitality and exceptional staff, contributing to a wonderful experience and outstanding service. The hotel is frequently described as a five-star establishment with consistent mentions of five-star quality and exquisite amenities. Multiple guests highlight the impeccable service, noting the cleanliness of the rooms and the professionalism of the staff.
However, a few guests felt their experience did not meet the high expectations typically associated with a five-star hotel. Some reviews point out that the service and amenities did not fully match five-star standards with disappointments such as unmet expectations and contamination issues. Despite these criticisms, the general consensus leans favorably towards a luxurious and high-quality stay.
The Hilton Mumbai International Airport Hotel is highly regarded as an excellent choice for business travelers. Described as ideal for work and excellent for business purposes, the hotel offers business-centric facilities and a good business situation. Its proximity to nearby business centers makes it a convenient base for a business trip. Guests appreciate the top-notch ambience and the quieter areas conducive to productivity. While it may not be suitable for business meetings, the hotel serves as a great base for business trips and transit through the airport with amazing vibes enhancing the overall experience.
The Hilton Mumbai International Airport Hotel offers a luxurious experience characterized by exceptional service and world-class quality. Guests frequently praise the hotel's luxurious decor and elegant interior, which create a warm and welcoming atmosphere. The blend of luxury and comfort throughout the property makes it a standout destination.
However, despite the overwhelmingly positive feedback, some guests have faced issues with customer service and room conditions, which have detracted from their overall experience. Instances of poor communication and a lack of attentiveness from staff have left certain visitors disappointed.
Overall, Hilton Mumbai International Airport Hotel remains a premier choice for those seeking a blend of luxury and elegance, though room for improvement in service remains.
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Location
Guests frequently highlight the excellent, fantastic and great location, noting that it is perfect for those requiring quick transit or needing to catch early flights. The hotel is also noted for its convenience to business centers, adding an extra layer of appeal for business travelers.
While the locale is praised for its accessibility, a few reviews mentioned that the surrounding environment is not the cleanest and that the area is somewhat isolated from other amenities, requiring reliance on delivery services for certain needs. Additionally, signage guiding visitors to the hotel could be improved.
Overall, the location wins consistent acclaim for its closeness to the airport and the convenience it offers to both business and transit travelers, cementing Hilton Mumbai International Airport Hotel as a top choice for those prioritizing swift airport access.
Breakfast
Guests enjoyed specific items like fluffy, creamy cheese omelets and well-made pancakes. The live counters for eggs and dosa were noted for their efficiency and quality. Some guests highlighted the delightful experience of having breakfast overlooking the pool.
The staff's service during breakfast received commendations for being exceptional, professional and attentive to guests' needs, which enhanced the dining experience.
However, there were some mixed opinions on certain aspects. A few guests felt that the variety could be improved with mentions of a repetitive menu and a lack of non-vegetarian options. There were isolated comments about slow service, food quality not meeting expectations and the breakfast being cold or below the Hilton standard.
Overall, the breakfast at Hilton Mumbai International Airport Hotel is rated highly by many guests, offering a broad range of tasty options and excellent service, though some areas for improvement were noted by a few reviewers.
Dinner
Guests also appreciated the great variety available in both the buffet and a la carte menus. The buffet, which offers a range of breakfast and dinner options, has been described as sumptuous by some guests and there is an overall commendation for the food being generally tasty and value for money. The hotel’s Club Lounge was also noted for its delicious dishes.
However, not all reviews were glowing. Some guests felt the buffet dinner was overpriced and lacked special or exciting options with critiques pointing out that the food was average or substandard. There were also comments on the service with some describing it as unwelcoming or poor, particularly at the buffet. Additionally, a few guests found the buffet options limited and were disappointed with the overall quality and taste of the food.
Despite some negative points, the hotel’s location and dining options make it a convenient choice for travelers needing a pleasant place to eat before heading to the airport. While improvements could be made in terms of service and the variety of food, many guests still found the dining experiences to be enjoyable and satisfying.
Rooms
The hotel's rooms are often praised for their cleanliness with housekeeping maintaining high standards of hygiene. Guests frequently mention the comfortable beds and spaciousness, making for a relaxing environment. Some rooms even boast lovely views and a comfy bathtub, adding to the luxurious experience. Moreover, the attentive room service contributes positively to guests' overall satisfaction.
However, not all feedback is glowing. Some guests found the rooms smaller than expected, occasionally with issues like a lingering smoke smell, limited lighting or slight wear and tear. A few reviews mentioned that rooms were not ready upon arrival or required better maintenance. Despite these occasional drawbacks, the general consensus reflects a comfortable and pleasant stay with many appreciating the blend of luxury and convenience close to the airport.
Beds
However, there are a few mixed opinions regarding the hotel's pillows with some guests finding them too soft or uncomfortable. A few reviews mentioned issues such as beds being too small, creaky or not meeting specific booking requests (e.g., king-size beds or twin beds). Despite these minor drawbacks, the general consensus remains that the beds are a strong point of the accommodations, providing comfort and quality rest for travelers.
Cleanliness
Despite the overall positive feedback, a few guests noted areas for improvement, such as occasional lapses in bathroom and room cleanliness, including dusty areas and dated linens. However, these seem to be exceptions rather than the norm. The adherence to Covid protocols has been commended, ensuring a safe environment for guests. Overall, the Hilton Mumbai International Airport Hotel consistently meets guests' expectations with its clean, quiet and spacious ambiance, contributing to an enjoyable stay.
Staff
Housekeeping is highlighted as responsive and thorough, contributing to a clean and organized environment. The hotel’s reception staff is generally commended for their warm welcomes and accommodating nature, although there are occasional mentions of less favorable experiences.
The breakfast staff, including chefs, receive accolades for their attentiveness and efforts to create a comfortable dining experience. The porters and room service staff also get high marks for courtesy and efficiency. Despite a few mentions of less satisfactory interactions, the prevailing sentiment is that the hotel's staff is superb with numerous guests appreciating the exceptional service and friendly atmosphere.
Wi-Fi
Spa
Pool
Guests also appreciate the additional amenities such as the spotless gym and complimentary sauna access, creating a well-rounded leisure experience. On the flip side, the pool is frequently noted as being small and there are occasional remarks about maintenance, such as stale water and instances where the outdoor pool was not cleaned properly. One review notes a specific issue where swimming turned their hair from blonde to green. Despite these occasional drawbacks, the overall consensus seems to reflect a positive impression of the pool facilities at this airport hotel.
Family
5 Star
However, a few guests felt their experience did not meet the high expectations typically associated with a five-star hotel. Some reviews point out that the service and amenities did not fully match five-star standards with disappointments such as unmet expectations and contamination issues. Despite these criticisms, the general consensus leans favorably towards a luxurious and high-quality stay.
Business
Luxury
However, despite the overwhelmingly positive feedback, some guests have faced issues with customer service and room conditions, which have detracted from their overall experience. Instances of poor communication and a lack of attentiveness from staff have left certain visitors disappointed.
Overall, Hilton Mumbai International Airport Hotel remains a premier choice for those seeking a blend of luxury and elegance, though room for improvement in service remains.
Yes, Hilton Mumbai International Airport Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hilton Mumbai International Airport Hotel.
No, Hilton Mumbai International Airport Hotel doesn't allow dogs.
Yes, parking facilities are available at Hilton Mumbai International Airport Hotel.
Yes, Hilton Mumbai International Airport Hotel has a gym.
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