Sandcastle Oceanfront Resort South Beach
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSandcastle Oceanfront Resort South Beach garners significant praise for its prime beachfront location, providing guests with easy access to the ocean and stunning views from oceanfront balconies. The proximity to local attractions, restaurants and shops is highly appreciated, enhancing the convenience and appeal of the resort. The availability of amenities like indoor and outdoor pools, a lazy river and various hot tubs also contribute positively to the guests' beachside vacation experience.
While the breakfast service is notably absent and has left some guests disappointed, the presence of kitchenettes in the rooms offers an alternative for meal preparations. The rooms themselves offer spectacular ocean views and are described as clean, spacious and comfortable by many guests. However, there are frequent reports of outdated furniture, malfunctioning appliances, cleanliness issues and maintenance problems that need addressing to meet guest expectations consistently.
Cleanliness remains a significant area for improvement with multiple reports of dirty floors, unclean bathrooms and sightings of mold and roaches. The public areas also reportedly suffer from inadequate maintenance. Despite these challenges, occasional mentions of clean rooms suggest variable experiences.
The staff at the resort generally receive positive feedback for their friendliness and helpfulness. Specific employees, such as Randy and Herb, are recognized for exceptional service. However, there are some concerns about inconsistent responsiveness, particularly with housekeeping and occasional unprofessional behavior.
WiFi connectivity is another area of concern with frequent reports of unstable and weak internet signals. The pool amenities, including the variety of indoor and outdoor pools, hot tubs and the lazy river, are praised for being clean and enjoyable, although issues with maintenance and occasional closures have been noted.
The beachfront location is continually highlighted as a major positive with guests enjoying easy access to the clean, sandy beach and magnificent ocean views. Parking receives mixed feedback with some guests finding it convenient and others experiencing difficulties with tight spaces and construction-related issues.
The beds at the resort receive mixed reviews with some guests finding them comfortable while others report issues with worn-out mattresses and cleanliness. Housekeeping services regarding bed maintenance also receive criticism.
Families particularly appreciate the lazy river for its relaxing nature and the enjoyment it provides for children. The outdoor pool area is well-maintained and popular among guests, while the indoor pool is also valued, despite occasional closures.
Overall, the Sandcastle Oceanfront Resort South Beach is commended for its exceptional location, friendly staff and enjoyable pool amenities, although improvements in room maintenance, cleanliness and service consistency could enhance the guest experience further.
Categories
While the breakfast service is notably absent and has left some guests disappointed, the presence of kitchenettes in the rooms offers an alternative for meal preparations. The rooms themselves offer spectacular ocean views and are described as clean, spacious and comfortable by many guests. However, there are frequent reports of outdated furniture, malfunctioning appliances, cleanliness issues and maintenance problems that need addressing to meet guest expectations consistently.
Cleanliness remains a significant area for improvement with multiple reports of dirty floors, unclean bathrooms and sightings of mold and roaches. The public areas also reportedly suffer from inadequate maintenance. Despite these challenges, occasional mentions of clean rooms suggest variable experiences.
The staff at the resort generally receive positive feedback for their friendliness and helpfulness. Specific employees, such as Randy and Herb, are recognized for exceptional service. However, there are some concerns about inconsistent responsiveness, particularly with housekeeping and occasional unprofessional behavior.
WiFi connectivity is another area of concern with frequent reports of unstable and weak internet signals. The pool amenities, including the variety of indoor and outdoor pools, hot tubs and the lazy river, are praised for being clean and enjoyable, although issues with maintenance and occasional closures have been noted.
The beachfront location is continually highlighted as a major positive with guests enjoying easy access to the clean, sandy beach and magnificent ocean views. Parking receives mixed feedback with some guests finding it convenient and others experiencing difficulties with tight spaces and construction-related issues.
The beds at the resort receive mixed reviews with some guests finding them comfortable while others report issues with worn-out mattresses and cleanliness. Housekeeping services regarding bed maintenance also receive criticism.
Families particularly appreciate the lazy river for its relaxing nature and the enjoyment it provides for children. The outdoor pool area is well-maintained and popular among guests, while the indoor pool is also valued, despite occasional closures.
Overall, the Sandcastle Oceanfront Resort South Beach is commended for its exceptional location, friendly staff and enjoyable pool amenities, although improvements in room maintenance, cleanliness and service consistency could enhance the guest experience further.
Hotel near Golf Courses
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool Lazy River Outdoor Pool
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Lazy River
Hotel with Indoor Pool
Guest Reviews
The location of Sandcastle Oceanfront Resort South Beach receives notable praise from its guests. Positioned directly on the beach, it offers convenient, hassle-free access to the ocean and its striking views. Many reviewers highlight the exceptional oceanfront balconies, providing splendid views of the sea and beautiful sunrises. The hotel's proximity to local attractions, restaurants, shops and even the airport also adds to its appeal. Guests find it easy to get around with the hotel being just minutes away from key sites and activities. Additionally, the resort's amenities, such as indoor and outdoor pools, a lazy river and various hot tubs, contribute positively to the overall experience. The location not only meets practical needs but also enhances the leisure and enjoyment of a beachside vacation.
The guest reviews for Sandcastle Oceanfront Resort South Beach indicate a significant discontent regarding the breakfast amenities. Numerous guests expressed their surprise and disappointment, as initial online reservations suggested that breakfast would be included. However, upon arrival, they discovered there was no breakfast service available. There was also mention of misleading information from booking sites that promised breakfast, leaving guests feeling let down.
Despite the absence of breakfast, some reviewers noted the presence of kitchenettes in the rooms, allowing for the option of preparing their own meals. Coffee was mentioned to be available, but many guests felt a full breakfast service or at least a continental breakfast would have greatly enhanced their experience. The overall sentiment is clear: the lack of breakfast service was a notable downside for visitors at this otherwise well-regarded resort.
The guest reviews for the Sandcastle Oceanfront Resort South Beach provide a mixed picture of the hotel's rooms. On the positive side, many guests appreciated the ocean views from their rooms, highlighting the remarkable view from their balconies and the convenience of being close to the beach. Several reviews also mentioned that their rooms were very clean, spacious and comfortable with some noting that amenities like iron and board, a table with chairs and a couch were provided.
However, numerous reviews pointed out significant issues that need addressing. Many guests found their rooms to be outdated with old and worn-out furniture, including dirty and broken couches, malfunctioning appliances such as stoves and refrigerators and inadequate kitchen supplies. Cleanliness was a recurring concern with several guests reporting dirty floors, unclean bathrooms, mold and even bed bugs in some rooms. Some guests faced problems like non-functional room keys, leaking air conditioners and inconsistent room maintenance, leading to a disappointing experience.
Moreover, there were several mentions of rooms not being ready upon check-in and some guests experienced delays and had to switch rooms multiple times due to cleanliness issues. The lack of daily cleaning service and minimal housekeeping also stood out as recurring themes with some guests describing the rooms as having a strong musty smell and visible dirt.
In summary, while the ocean views and proximity to the beach are clear highlights, the Sandcastle Oceanfront Resort South Beach needs to address its room maintenance, cleanliness and customer service to meet guest expectations more consistently.
The guest reviews of the Sandcastle Oceanfront Resort South Beach provide a mixed evaluation of the beds at the hotel. On the positive side, many guests found the beds to be comfortable with multiple mentions of the beds being super comfortable and amazing. A few reviewers highlighted that the beds were clean and comfortable, enhancing their stay.
However, a significant number of guests reported issues with the beds. Complaints ranged from hard and uncomfortable mattresses to beds with deep valleys, worn-out mattresses and broken beds. There were also mentions of dirty or stained bed sheets and linens with some guests encountering bed bugs, damp beds and overall cleanliness concerns. Many guests noted that the beds needed updating and maintenance with some beds being described as sunken, dirty and too high. Housekeeping services were also criticized for failing to make the beds regularly and providing clean towels.
In summary, while some guests found the beds at Sandcastle Oceanfront Resort South Beach to be very comfortable, many others had negative experiences due to issues with cleanliness, maintenance and overall comfort.
The Sandcastle Oceanfront Resort South Beach appears to have significant shortcomings in terms of cleanliness, based on recent guest reviews. Many visitors noted that the floors were often dirty, sticky or sandy and the rooms were frequently described as outdated and in need of thorough cleaning. Comments highlighted issues with unswept floors, dirty bathrooms and sheets or towels that did not appear fresh. Some guests reported severe cleanliness issues, such as mold, dust, rust on appliances and sightings of roaches.
Housekeeping services were a common point of criticism with some guests noting that their rooms were not attended to at all during their stay, forcing them to seek out clean towels and other essentials themselves. Additionally, the public areas, including hallways and elevators, were often described as filthy and in disrepair.
Despite these negative remarks, there were occasional mentions of clean rooms, suggesting that experiences might vary significantly. However, the general consensus points towards a need for comprehensive renovations and improved maintenance to bring the hotel up to a more acceptable standard of cleanliness.
The staff at Sandcastle Oceanfront Resort South Beach have received largely positive feedback from guests, particularly for their friendliness and helpfulness. Many guests described the staff as super friendly, accommodating and very polite. The maintenance team earned praise for being respectful and diligent with specific employees like Randy and Herb standing out for their exceptional service. The front desk staff were often highlighted for being friendly and helpful with several guests noting that every employee they encountered was nice and eager to assist.
While the majority of the feedback was positive, there were also some areas for improvement. Some guests experienced issues with housekeeping not being responsive and the front desk occasionally being less than cooperative. There were instances of guests having to repeatedly ask for clean towels and feeling that their requests were not fully honored. A few reviews mentioned unprofessional and rude behavior from certain staff members, suggesting that the level of friendliness and helpfulness might not be consistent across all interactions.
Despite these drawbacks, many guests appreciated the efforts of the staff to provide a pleasant experience, noting their courteous attitude and readiness to rectify issues when they arose. Overall, the staff at Sandcastle Oceanfront Resort South Beach were commended for their warm hospitality, though the inconsistency in service standards presents an opportunity for improvement.
Guests have reported consistent issues with the WiFi at Sandcastle Oceanfront Resort South Beach. The internet connection often goes out and several guests have noted that it disconnects frequently, sometimes as often as every hour. Some reviews mention poor internet signals and unavailable service, particularly on certain room floors. Additionally, the WiFi wasn't reliable indoors for some visitors. Despite these issues, each room is equipped with a Roku device that offers access to various streaming services, which provides some entertainment options for those experiencing internet problems.
Sandcastle Oceanfront Resort South Beach offers a variety of aquatic amenities for guests to enjoy, including indoor and outdoor pools, hot tubs, a kiddie pool and a lazy river. Many guests appreciated the cleanliness and number of the pools, describing them as beautiful and relaxing. The poolside bar and tiki hut received positive mentions, enhancing the pool experience with convenient amenities. Families with children particularly enjoyed the kid-friendly pool areas.
However, there were several criticisms regarding pool maintenance and cleanliness. Some guests reported dirty and poorly maintained pools, citing issues such as murky water and floating dirt. The indoor pool faced frequent closures and maintenance issues, leading to dissatisfaction among visitors.
Despite the shortcomings, the pool areas generally offered a pleasant experience with many guests highlighting the relaxing atmosphere and ease of access. The presence of fire pits and a lazy river added to the appeal, providing enjoyable spaces for both relaxation and fun.
Located right on the beach, Sandcastle Oceanfront Resort South Beach offers an idyllic coastal retreat with unrivaled access to the ocean. Guests have continuously praised its prime beachfront location, highlighting the ease with which they can step straight from their rooms onto the sand. The resort provides magnificent ocean views from balconies, making it a perfect spot for relaxation and enjoying the scenery.
Visitors have reveled in the convenience of its beach access, specifying that it’s just feet away from the shore, facilitating leisurely walks and making the beach experience incredibly accessible. The cleanliness of the beach and the surrounding area has also been noted multiple times, enhancing the overall appeal.
The hotel's oceanfront rooms and balconies offer spectacular views, which numerous guests have found particularly romantic and soothing. The combination of a beautiful sandy beach, direct ocean views and the close proximity to the beach makes Sandcastle Oceanfront Resort an excellent choice for those seeking a beach-centric vacation.
The parking situation at Sandcastle Oceanfront Resort South Beach received a mix of feedback from guests. On the positive side, many found the parking easy and accessible with ample and convenient spots often mentioned. Guests appreciated the ease of parking directly outside their rooms, especially when those rooms offered beautiful views. The connection of the parking garage to the building was also highlighted as a plus, providing straightforward access to the hotel facilities.
However, several guests noted issues, particularly with the tightness and limited availability of spaces in the parking garage, which was sometimes described as small and even dirty. Construction work in the garage caused further inconvenience, including blocked-off sections and limited space. Some guests remarked that the only available parking was across the street, which was not closely monitored and added to their frustration. While there was no valet service provided, the overall adequacy of parking varied among guests with some finding it completely sufficient and others describing it as a nightmare.
The Sandcastle Oceanfront Resort South Beach receives praise for its lazy river, often highlighted for its relaxing and enjoyable nature. Guests find it to be an excellent feature with many families noting that their kids loved spending time in the lazy river. It's frequently described as nice and relaxing, making it a favorite among visitors. Although occasionally described as ice cold, the lazy river remains a standout attraction alongside the resort's outdoor pool and hot tubs, contributing to the overall appeal of the hotel's amenities.
The Sandcastle Oceanfront Resort South Beach features a well-maintained outdoor pool area that guests frequently praise. The resort offers three outdoor pools, one of which is heated, providing a pleasant swimming experience even in cooler weather. Visitors consistently note the cleanliness of the pool and the surrounding area, highlighting the efforts of the maintenance staff. The addition of a lazy river and hot tubs also receives positive mentions, enhancing the overall appeal of the pool facilities. While there was an instance mentioned of the outdoor pool being closed, the general consensus indicates a high level of satisfaction with the outdoor pool amenities.
The Sandcastle Oceanfront Resort South Beach boasts a highly appreciated indoor pool with multiple reviews highlighting its cleanliness. Guests generally enjoy both the indoor and outdoor pool facilities, though there was an instance where the indoor pool was closed, which some guests did not mind. Despite this, the indoor swimming spaces remain a valued feature of the resort's offerings.
The Sandcastle Oceanfront Resort South Beach is a popular destination for honeymooners with numerous guests highlighting the special experience it offers. The resort's rooms are particularly praised for their suitability for honeymoon stays. The facilities and amenities seem to be carefully tailored to cater to honeymooners with numerous mentions of luxurious linens adding a touch of elegance and comfort. Many guests appreciated the thoughtful placement and accessibility between rooms, ensuring a seamless experience for couples.
The resort's ambiance and environment provide an ideal romantic setting with high ceilings and thoughtfully arranged spaces contributing to a memorable stay. The emphasis on cleanliness and well-maintained rooms adds to the overall appeal, ensuring a worry-free experience. The resort also features convenient amenities and services especially beneficial for honeymooners, making it a standout choice for those looking to celebrate their union in style and comfort.
Sandcastle Oceanfront Resort South Beach boasts a prime beachfront location, offering guests spectacular oceanfront views and easy beach access. The resort is lauded for its conveniently positioned rooms that provide breathtaking sea vistas, making each stay feel like a personal oceanside retreat. Guests frequently mention the property's clean, updated rooms and the serene, quiet ambiance of the resort. The oceanfront balconies provide a fantastic vantage point to enjoy the stunning seascape. The direct proximity to the beach is consistently highlighted, emphasizing the ease with which guests can access the sandy shores. The great location, coupled with the magnificent ocean views, ensures that visitors enjoy an exceptional beachfront experience during their stay.
Location Show Map
Location
Breakfast
Despite the absence of breakfast, some reviewers noted the presence of kitchenettes in the rooms, allowing for the option of preparing their own meals. Coffee was mentioned to be available, but many guests felt a full breakfast service or at least a continental breakfast would have greatly enhanced their experience. The overall sentiment is clear: the lack of breakfast service was a notable downside for visitors at this otherwise well-regarded resort.
Rooms
However, numerous reviews pointed out significant issues that need addressing. Many guests found their rooms to be outdated with old and worn-out furniture, including dirty and broken couches, malfunctioning appliances such as stoves and refrigerators and inadequate kitchen supplies. Cleanliness was a recurring concern with several guests reporting dirty floors, unclean bathrooms, mold and even bed bugs in some rooms. Some guests faced problems like non-functional room keys, leaking air conditioners and inconsistent room maintenance, leading to a disappointing experience.
Moreover, there were several mentions of rooms not being ready upon check-in and some guests experienced delays and had to switch rooms multiple times due to cleanliness issues. The lack of daily cleaning service and minimal housekeeping also stood out as recurring themes with some guests describing the rooms as having a strong musty smell and visible dirt.
In summary, while the ocean views and proximity to the beach are clear highlights, the Sandcastle Oceanfront Resort South Beach needs to address its room maintenance, cleanliness and customer service to meet guest expectations more consistently.
Beds
However, a significant number of guests reported issues with the beds. Complaints ranged from hard and uncomfortable mattresses to beds with deep valleys, worn-out mattresses and broken beds. There were also mentions of dirty or stained bed sheets and linens with some guests encountering bed bugs, damp beds and overall cleanliness concerns. Many guests noted that the beds needed updating and maintenance with some beds being described as sunken, dirty and too high. Housekeeping services were also criticized for failing to make the beds regularly and providing clean towels.
In summary, while some guests found the beds at Sandcastle Oceanfront Resort South Beach to be very comfortable, many others had negative experiences due to issues with cleanliness, maintenance and overall comfort.
Cleanliness
Housekeeping services were a common point of criticism with some guests noting that their rooms were not attended to at all during their stay, forcing them to seek out clean towels and other essentials themselves. Additionally, the public areas, including hallways and elevators, were often described as filthy and in disrepair.
Despite these negative remarks, there were occasional mentions of clean rooms, suggesting that experiences might vary significantly. However, the general consensus points towards a need for comprehensive renovations and improved maintenance to bring the hotel up to a more acceptable standard of cleanliness.
Staff
While the majority of the feedback was positive, there were also some areas for improvement. Some guests experienced issues with housekeeping not being responsive and the front desk occasionally being less than cooperative. There were instances of guests having to repeatedly ask for clean towels and feeling that their requests were not fully honored. A few reviews mentioned unprofessional and rude behavior from certain staff members, suggesting that the level of friendliness and helpfulness might not be consistent across all interactions.
Despite these drawbacks, many guests appreciated the efforts of the staff to provide a pleasant experience, noting their courteous attitude and readiness to rectify issues when they arose. Overall, the staff at Sandcastle Oceanfront Resort South Beach were commended for their warm hospitality, though the inconsistency in service standards presents an opportunity for improvement.
Wi-Fi
Pool
However, there were several criticisms regarding pool maintenance and cleanliness. Some guests reported dirty and poorly maintained pools, citing issues such as murky water and floating dirt. The indoor pool faced frequent closures and maintenance issues, leading to dissatisfaction among visitors.
Despite the shortcomings, the pool areas generally offered a pleasant experience with many guests highlighting the relaxing atmosphere and ease of access. The presence of fire pits and a lazy river added to the appeal, providing enjoyable spaces for both relaxation and fun.
Beach
Visitors have reveled in the convenience of its beach access, specifying that it’s just feet away from the shore, facilitating leisurely walks and making the beach experience incredibly accessible. The cleanliness of the beach and the surrounding area has also been noted multiple times, enhancing the overall appeal.
The hotel's oceanfront rooms and balconies offer spectacular views, which numerous guests have found particularly romantic and soothing. The combination of a beautiful sandy beach, direct ocean views and the close proximity to the beach makes Sandcastle Oceanfront Resort an excellent choice for those seeking a beach-centric vacation.
Parking
However, several guests noted issues, particularly with the tightness and limited availability of spaces in the parking garage, which was sometimes described as small and even dirty. Construction work in the garage caused further inconvenience, including blocked-off sections and limited space. Some guests remarked that the only available parking was across the street, which was not closely monitored and added to their frustration. While there was no valet service provided, the overall adequacy of parking varied among guests with some finding it completely sufficient and others describing it as a nightmare.
Lazy River
Outdoor Pool
Indoor Pool
Honeymoon
The resort's ambiance and environment provide an ideal romantic setting with high ceilings and thoughtfully arranged spaces contributing to a memorable stay. The emphasis on cleanliness and well-maintained rooms adds to the overall appeal, ensuring a worry-free experience. The resort also features convenient amenities and services especially beneficial for honeymooners, making it a standout choice for those looking to celebrate their union in style and comfort.
Beachfront
Yes, Sandcastle Oceanfront Resort South Beach has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool, Lazy River.
No, a spa isn't available at Sandcastle Oceanfront Resort South Beach.
No, Sandcastle Oceanfront Resort South Beach doesn't allow dogs.
Yes, parking facilities are available at Sandcastle Oceanfront Resort South Beach.
No, Sandcastle Oceanfront Resort South Beach doesn't have a gym.
Location Show Map
More Options
