Hotel The Royal Snail
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Summary of reviewsHotel The Royal Snail offers a memorable experience, largely praised for its exceptional location on the banks of the Meuse River. Guests value its proximity to Namur’s city center and various attractions, making it a convenient and picturesque base for both relaxation and exploration. The quiet setting, combined with nearby cycle paths and scenic routes, adds to the appeal, making it a standout feature of their stay.
The breakfast offerings receive mixed feedback. While many guests laud the generous and delicious selection, including fresh products and made-to-order items, some find the €20 price tag excessive. Despite criticisms on variety and timely replenishment, the overall quality of food remains commendable.
The hotel's restaurant impresses with its high-quality original dishes and exceptional cuisine, earning high praise for its evening meals. Though the restaurant can be pricey, the value for money is generally considered good, complemented by a distinctive style and friendly staff. However, its small size occasionally impacts service levels.
Rooms are noted for modern decor, cleanliness and spaciousness. Many highlight the comfort of the beds and the pleasant touch of terraces and river views. While lighting and bathroom space could be improved, the overall feedback is positive, contributing to a cozy atmosphere.
Cleanliness receives mixed reviews with many guests applauding the spotless rooms and well-maintained spaces. However, some point out lapses in bathroom cleanliness and occasional dust. Despite these inconsistencies, the hotel's upkeep generally leaves a positive impression.
The staff at Hotel The Royal Snail are a significant asset, frequently praised for their friendliness, professionalism and attentiveness. These qualities significantly enhance the overall guest experience, creating a welcoming and comfortable atmosphere.
WiFi quality receives mixed reviews with some guests experiencing fast and stable connections, while others encounter issues like spotty or intermittent service. The general sentiment, however, indicates satisfaction when the connection works well.
The spa is well-regarded for its cleanliness and quality, though its premium pricing for private sessions is seen as a deterrent by some. The well-maintained facilities and quality massages are highlights for those who opt for the services.
Feedback on the gym is mixed with some appreciating its well-equipped and neat facility, while others believe it needs more equipment and improved lighting. Despite these critiques, the gym's presence adds value for fitness-focused guests.
The swimming pool elicits varied responses, often described as small and lacking privacy. While some guests find it a serene and well-maintained feature, others point out cleanliness issues and suggest a more substantial leisure space.
Parking options also present challenges. While free parking in front of the hotel and a garage for bicycles and motorcycles add convenience, limited availability and narrow spaces are noted. The reception staff’s helpfulness somewhat mitigates these concerns.
In summary, Hotel The Royal Snail distinguishes itself with its prime location, commendable dining, stylish rooms and friendly staff. While there are areas for improvement—particularly in breakfast variety, WiFi stability and parking—the overall guest experience leans positively, making it a favorable choice for visitors to Namur.
Categories
The breakfast offerings receive mixed feedback. While many guests laud the generous and delicious selection, including fresh products and made-to-order items, some find the €20 price tag excessive. Despite criticisms on variety and timely replenishment, the overall quality of food remains commendable.
The hotel's restaurant impresses with its high-quality original dishes and exceptional cuisine, earning high praise for its evening meals. Though the restaurant can be pricey, the value for money is generally considered good, complemented by a distinctive style and friendly staff. However, its small size occasionally impacts service levels.
Rooms are noted for modern decor, cleanliness and spaciousness. Many highlight the comfort of the beds and the pleasant touch of terraces and river views. While lighting and bathroom space could be improved, the overall feedback is positive, contributing to a cozy atmosphere.
Cleanliness receives mixed reviews with many guests applauding the spotless rooms and well-maintained spaces. However, some point out lapses in bathroom cleanliness and occasional dust. Despite these inconsistencies, the hotel's upkeep generally leaves a positive impression.
The staff at Hotel The Royal Snail are a significant asset, frequently praised for their friendliness, professionalism and attentiveness. These qualities significantly enhance the overall guest experience, creating a welcoming and comfortable atmosphere.
WiFi quality receives mixed reviews with some guests experiencing fast and stable connections, while others encounter issues like spotty or intermittent service. The general sentiment, however, indicates satisfaction when the connection works well.
The spa is well-regarded for its cleanliness and quality, though its premium pricing for private sessions is seen as a deterrent by some. The well-maintained facilities and quality massages are highlights for those who opt for the services.
Feedback on the gym is mixed with some appreciating its well-equipped and neat facility, while others believe it needs more equipment and improved lighting. Despite these critiques, the gym's presence adds value for fitness-focused guests.
The swimming pool elicits varied responses, often described as small and lacking privacy. While some guests find it a serene and well-maintained feature, others point out cleanliness issues and suggest a more substantial leisure space.
Parking options also present challenges. While free parking in front of the hotel and a garage for bicycles and motorcycles add convenience, limited availability and narrow spaces are noted. The reception staff’s helpfulness somewhat mitigates these concerns.
In summary, Hotel The Royal Snail distinguishes itself with its prime location, commendable dining, stylish rooms and friendly staff. While there are areas for improvement—particularly in breakfast variety, WiFi stability and parking—the overall guest experience leans positively, making it a favorable choice for visitors to Namur.
Boutique-style Hotel
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Location of the pool: Outdoor pool
Pool surface size: 8 m2
Pool minimum depth: 1,50 m
Show more...Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel The Royal Snail stands out for its exceptional location, frequently praised by guests for its convenience and scenic beauty. Situated on the picturesque banks of the Meuse River, the hotel offers stunning riverside views and a tranquil environment despite being very near to the city center of Namur. It's an ideal base for exploring the city with many local attractions such as the Citadel of Namur, the casino and various restaurants and bars within easy walking distance. The proximity to the historic center and its accessibility by foot make it a perfect spot for visitors keen on discovering Namur. Additionally, the hotel's quiet setting ensures a peaceful stay, away from the hustle and bustle yet close enough to the vibrant city life. The surrounding area also features cycle paths and scenic routes, enhancing the overall experience for those who enjoy outdoor activities. Overall, the hotel's prime location receives high marks from guests, contributing significantly to its appeal.
Hotel The Royal Snail's breakfast offerings have received mixed reviews from guests, trending largely positive but with a notable number of criticisms, especially around pricing. Many reviewers praised the breakfast, describing it as very good, excellent, delicious, generous, varied and hearty. Some highlighted the variety and quality, including fresh products and items made to order, like omelettes. Guests appreciated the plentiful and well-stocked buffet, which even included fresh waffles on some days.
However, the cost of the breakfast, set at €20 per person, was frequently cited as excessive compared to what was provided. Some guests felt that the breakfast was not on par with other four-star hotels and lacked certain options like bacon or more substantial variety. Issues such as a limited selection, modest or minimalist offerings and poor organization were mentioned with criticisms about the breakfast not being replenished timely and some elements like cheeses being served too cold.
While some found the breakfast superb and worth recommending, others felt it was overpriced for what was offered, suggesting a price reduction. Additionally, aspects like low lighting and the breakfast area being too dark added to the concerns. Overall, while the quality of food often impressed, the value for money and variety did not meet expectations for all guests.
Hotel The Royal Snail offers a commendable dining experience that has earned high praise from guests. The restaurant, frequently highlighted as a superb and must-visit spot, consistently receives accolades for its excellent and delicious food. Guests have noted the high quality and originality of the dishes, appreciating both the exquisite evening meals and the exceptional cuisine.
Although some reviews mention that the restaurant can be a bit pricey, many guests agree that the value for money is generally very good with some calling it a great value and inexpensive. The restaurant is described as having a distinctive style and providing a first-class dining experience with particular praise for its well-prepared and creative dishes.
In addition to the high praise for the food, the setting of the restaurant – including a beautiful courtyard – and the friendly, top-notch staff contribute to the overall positive dining experience. However, several guests have pointed out that the restaurant can be small and sometimes struggles with the high occupancy, which can affect the level of service.
The restaurant "Cavo" within the hotel also garners positive remarks, being described as delicious and offering a well-thought-out surprise menu that many guests enjoyed. Despite some comments about limited menu options and higher prices, the consensus leans heavily towards satisfaction with the food quality and dining experience. Overall, dining at Hotel The Royal Snail is highly recommended for its spectacular and high-end cuisine, making it a highlight of many guests' stays.
'Hotel The Royal Snail' offers a variety of room types and views, contributing to a unique guest experience. The rooms are noted for their modern and stylish decor with many reviewers highlighting their cleanliness and the quality of amenities provided. Spaciousness is a standout feature with several guests appreciating the large rooms and comfortable beds. The availability of terraces and river views adds a pleasant touch to the overall ambiance.
However, the reviews indicate that the lighting in some rooms could be improved with multiple mentions of rooms being dimly lit or dark. Bathrooms, while generally well-equipped, occasionally lacked adequate towel hanging solutions and could sometimes be smaller than expected. Some rooms were noted to be noisy due to street-side locations or other design issues.
The hotel's cozy atmosphere and well-kept spaces generally left a positive impression on guests. Despite a few minor maintenance and cleaning issues reported in isolated cases, the overall feedback on the rooms is positive, highlighting their modern design, comfort and the hospitality of the staff.
Hotel The Royal Snail offers a commendable bed experience consistent across many guest reviews. The majority of reviews highlight the beds as comfortable, super comfy and large, making for a restful stay. The bedding is often described as very comfortable and of high quality, contributing to an overall pleasant sleep. There are mentions of the beds being particularly spacious with some accommodations featuring king-size beds. Additionally, the pillows are noted for their comfort, further enhancing the sleep experience.
However, there were a few outlier comments about isolated issues such as hard or poorly cleaned mattresses and occasional complaints about room size impacting bed accessibility. Despite these minor drawbacks, the prevailing sentiment positions the beds at Hotel The Royal Snail as a significant asset to the guest experience, marked by comfort and coziness.
Hotel The Royal Snail offers a mixed experience in terms of cleanliness. While numerous reviews applaud the establishment for its very clean and spotless rooms with several describing the rooms as super clean, well-maintained and tidy, there are also numerous instances pointing out deficiencies. While many guests found everything, including corridors, to be clean and well-kept, others encountered issues such as dusty bathrooms, dirty air vents and floating dust. Several reviews mentioned dirt, dust and stains in various areas, from coffee makers to walls and windows. There were also complaints about the presence of insects and some cleanliness lapses in specific rooms and under the beds.
Despite the varying experiences, the hotel’s cleanliness is frequently praised with many guests appreciating the immaculate, well-maintained rooms and corridors. The bedding is noted for being particularly comfortable and the overall decor is considered beautiful and neat. However, a portion of guests felt that the cleaning staff could improve their attention to detail, as some encountered dirty walls, stained curtains and spiderwebs.
In summary, while Hotel The Royal Snail generally maintains high standards of cleanliness, there are noted inconsistencies that suggest room for improvement in maintaining a consistently spotless environment.
At Hotel The Royal Snail, the standout feature is undeniably the staff, who have garnered widespread praise for their exceptional service. Guests frequently highlight the friendliness and attentiveness of the team, often using terms like lovely, pleasant and very friendly to describe their interactions. The professional approach of the staff does not go unnoticed; visitors appreciate their courteous and helpful nature, which significantly enhances the overall guest experience.
The reception staff, in particular, receive special mentions for their warm welcomes and efficient service, though there are occasional notes suggesting room for improvement. Overall, the ambiance is significantly uplifted by the team's consistent efforts to make guests feel welcome and comfortable. Personalized service and excellent communication set a high standard, making the overall hospitality truly exceptional.
In summary, the staff at Hotel The Royal Snail play a pivotal role in creating a welcoming and comfortable atmosphere, consistently impressing guests with their friendliness, professionalism and attentiveness.
Hotel The Royal Snail has received mixed reviews regarding its WiFi service. While many guests appreciated the good WiFi connection and found it to be very fast and stable, there were also several comments indicating areas for improvement. Some reviews highlighted that the WiFi was impeccable and worked very well, contributing to an overall positive experience. However, other guests experienced issues such as spotty, weak or intermittent WiFi with some noting that there was no WiFi available in their rooms at all. For the price of the rooms, several guests felt that the WiFi service needs reconsideration and improvement. Despite the challenges, the general sentiment suggests that when the connection works, it meets expectations well.
At Hotel The Royal Snail, the spa experience garners varied opinions from guests, largely focused on its premium pricing and private nature. The spa area, inclusive of a sauna, jacuzzi and relaxation zone, is praised for being superb, well-maintained and top-notch in terms of facilities. Guests who used the spa services found them to be clean, beautifully designed and enjoyable, particularly noting the quality of accompanying massages.
However, several visitors found the cost—125 euros per hour for the private spa—excessive and felt it somewhat limiting. While the exclusivity of a private spa area was appreciated by some, others felt the high cost deterred them from using the services or expected more offerings for the price. There were occasional comments about the spa not meeting all needs and a few expressed a desire for more inclusive spa options. Nonetheless, the overall sentiment leans towards recognizing the spa as a luxurious and well-kept amenity, contributing to an enjoyable stay at the hotel.
Hotel The Royal Snail offers a gym that has garnered mixed feedback from guests. On the positive side, many have noted that it is very well-equipped and quite complete, providing a nice facility overall. The gym is also described as neat and available for use, which adds to its convenience.
However, there are areas that could benefit from improvement. Some guests felt the gym needed more equipment and a refresh to enhance its appeal. Additionally, both the gym and fitness room were mentioned to be a bit dark, which might affect the ambiance. Despite these critiques, the presence of a gym and a small swimming pool are appreciated features for those looking to maintain their fitness routines while staying at the hotel.
At Hotel The Royal Snail, the swimming pool has elicited mixed feelings from guests. The pool is often described as small with several referring to it as a "fishbowl" or even "miniature." Despite its diminutive size, some guests found it lovely, serene and well-maintained. Its location by the dining area and at the entrance has made it a visually prominent feature, although privacy can be a concern with people often taking photos nearby.
Cleanliness and maintenance of the pool have been noted as areas needing improvement, although a few guests praised the pool for being clean and well-maintained. However, others were disappointed by green tiles, floating debris and an overall lack of cleanliness. The pool's size and design did not meet the expectations of several guests who anticipated a more extensive area for swimming.
Despite these drawbacks, some guests found pleasure in the pool area, noting a peaceful ambiance with pleasant views. The poolside staff received compliments for their service, contributing to a more enjoyable experience. Restrictions like limited opening hours and the necessity of a reservation were mentioned as inconveniences. Some suggested repurposing the pool area into a more substantial leisure space to enhance guest satisfaction. Overall, while some found the pool at Hotel The Royal Snail to be a charming retreat, others felt it fell short of expectations.
Hotel The Royal Snail offers some perks, but parking could pose a challenge for many guests. The hotel provides free parking options directly in front of the building and there's also free parking outside, which several visitors appreciated. Additionally, a garage is available to park bicycles and motorcycles, which adds a layer of convenience for those traveling on two wheels.
Despite these options, the sentiment around parking is mixed. Many guests noted that the parking situation is somewhat complicated with limited availability and narrow spaces. The parking garage near the entrance, which costs around 10 to 15 euros per day, is a solution, but it doesn't entirely mitigate the issue of limited spaces. The parking is not enclosed, raising concerns about security for some visitors.
It seems the hotel's parking facilities are not private and there's no enclosed parking area. Some guests even remarked that the parking management is inefficient and insufficient for the hotel's capacity, especially for those with specific needs like wheelchair users who found the spaces inadequate.
On the positive side, the hotel's reception staff were frequently praised for their friendliness, welcoming and helpful attitude, adding a pleasant touch to the stay despite the parking difficulties. Overall, while the hotel has its charms, potential visitors should be prepared for the possibility of limited and challenging parking options.
Hotel The Royal Snail, often praised for its impressive four-star ambiance and excellent standing, offers a mixed experience according to guest reviews. Many visitors commend the hotel's four-star service and customer care, which aligns with the expectations of a four-star rating. However, there is significant feedback indicating that the hotel falls short in certain areas.
The rooms, described as relatively small and lacking sufficient comfort, don't meet the standards of a four-star hotel for several guests. Many reviews mention that the room sizes are inadequate when compared to other four-star hotels, both in Belgium and globally. Additionally, issues with the portable air conditioning units have been highlighted with several guests noting that the units operate more like large fans rather than providing effective cooling, which diminishes the overall comfort level.
While some guests rate their stay as a worthy four-star experience, others feel the hotel doesn't fully deserve its rating, especially when taking into account room size and comfort. Despite the positive aspects such as ambiance and customer service, there are recurring suggestions for improvement to truly live up to the four-star standard that many guests expect.
Hotel The Royal Snail offers amenities that cater to business travelers, including meeting facilities and specialized business suites. Its geographic location is convenient for business engagements, adding to its appeal for professionals. Many found the hotel to be very comfortable for business trips and appreciated the work-focused environment. However, some noted a significant gap in staff professionalism with specific concerns about language proficiency and overall professional conduct, which could be a critical consideration for future business travelers.
At Hotel The Royal Snail, the outdoor pool presents a mixed bag of experiences for guests. Positioned strategically, the terrace offers a delightful view overlooking the pool, enhancing the poolside ambiance. The pool itself provides an urban-indoor feel with its accessible location, offering a pleasant view from various vantage points within the hotel. However, there are notable concerns about the pool's maintenance with several guests pointing out the need for better cleaning and proper heating. The pool's size also seems to fall short of expectations, described more as a narrow hallway with water, leading to some disappointment. Additionally, the availability of towels by the poolside has been mentioned as insufficient. While the hotel's efforts to integrate the pool into its outdoor spaces are appreciated, these areas could benefit from some improvements to meet guests' expectations fully.
Hotel The Royal Snail in Namur exudes the charm and cozy ambiance of a boutique hotel. Positioned ideally with a great view of the river Maas, it offers a delightful escape for travelers seeking a serene yet stylish retreat.
The beautiful small hotel encapsulates the essence of modern style while maintaining a clean and pleasant environment. Guests appreciate the intimate, shiny design of the rooms, which are meticulously decorated with romantic details. The boutique-like setting ensures that all rooms are well-connected, enhancing the cohesive and cozy feel that many find appealing.
With a beautiful terrace and quality body care products, the hotel provides thoughtful touches that contribute to its boutique atmosphere. The sense of comfort and elegance is consistently highlighted by guests, who often note the excellent small setup and intimate design. Overall, Hotel The Royal Snail seamlessly blends charm, style and coziness, making it an attractive choice for those looking to experience a truly boutique stay.
Hotel The Royal Snail exudes luxury with its charming elegance and boutique atmosphere. The establishment provides a high-end experience with well-thought-out rooms that offer a blend of comfort and sophistication. The decor and design of the rooms are meticulously curated to create a luxurious and relaxed ambiance. Guests can choose from various luxurious accommodations, including poolside rooms and suites, all embodying the upscale and classy atmosphere of the hotel. Whether it's the opulence of the old buildings or the refined luxury style of the rooms, the hotel consistently delivers a lavish experience.
Hotel The Royal Snail is a magnificent choice for couples seeking a romantic getaway. Its beautiful decor and cozy boutique-like setting create a charming and intimate atmosphere. The hotel's romantic location, paired with private wellness facilities and scenic views from the terrace, make it an ideal spot for special occasions like honeymoons or just a nice romantic break. Known for offering a romantic ambient, it comes highly recommended for those looking to spend quality time with their loved ones in a serene and picturesque environment.
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Location
Breakfast
However, the cost of the breakfast, set at €20 per person, was frequently cited as excessive compared to what was provided. Some guests felt that the breakfast was not on par with other four-star hotels and lacked certain options like bacon or more substantial variety. Issues such as a limited selection, modest or minimalist offerings and poor organization were mentioned with criticisms about the breakfast not being replenished timely and some elements like cheeses being served too cold.
While some found the breakfast superb and worth recommending, others felt it was overpriced for what was offered, suggesting a price reduction. Additionally, aspects like low lighting and the breakfast area being too dark added to the concerns. Overall, while the quality of food often impressed, the value for money and variety did not meet expectations for all guests.
Dinner
Although some reviews mention that the restaurant can be a bit pricey, many guests agree that the value for money is generally very good with some calling it a great value and inexpensive. The restaurant is described as having a distinctive style and providing a first-class dining experience with particular praise for its well-prepared and creative dishes.
In addition to the high praise for the food, the setting of the restaurant – including a beautiful courtyard – and the friendly, top-notch staff contribute to the overall positive dining experience. However, several guests have pointed out that the restaurant can be small and sometimes struggles with the high occupancy, which can affect the level of service.
The restaurant "Cavo" within the hotel also garners positive remarks, being described as delicious and offering a well-thought-out surprise menu that many guests enjoyed. Despite some comments about limited menu options and higher prices, the consensus leans heavily towards satisfaction with the food quality and dining experience. Overall, dining at Hotel The Royal Snail is highly recommended for its spectacular and high-end cuisine, making it a highlight of many guests' stays.
Rooms
However, the reviews indicate that the lighting in some rooms could be improved with multiple mentions of rooms being dimly lit or dark. Bathrooms, while generally well-equipped, occasionally lacked adequate towel hanging solutions and could sometimes be smaller than expected. Some rooms were noted to be noisy due to street-side locations or other design issues.
The hotel's cozy atmosphere and well-kept spaces generally left a positive impression on guests. Despite a few minor maintenance and cleaning issues reported in isolated cases, the overall feedback on the rooms is positive, highlighting their modern design, comfort and the hospitality of the staff.
Beds
However, there were a few outlier comments about isolated issues such as hard or poorly cleaned mattresses and occasional complaints about room size impacting bed accessibility. Despite these minor drawbacks, the prevailing sentiment positions the beds at Hotel The Royal Snail as a significant asset to the guest experience, marked by comfort and coziness.
Cleanliness
Despite the varying experiences, the hotel’s cleanliness is frequently praised with many guests appreciating the immaculate, well-maintained rooms and corridors. The bedding is noted for being particularly comfortable and the overall decor is considered beautiful and neat. However, a portion of guests felt that the cleaning staff could improve their attention to detail, as some encountered dirty walls, stained curtains and spiderwebs.
In summary, while Hotel The Royal Snail generally maintains high standards of cleanliness, there are noted inconsistencies that suggest room for improvement in maintaining a consistently spotless environment.
Staff
The reception staff, in particular, receive special mentions for their warm welcomes and efficient service, though there are occasional notes suggesting room for improvement. Overall, the ambiance is significantly uplifted by the team's consistent efforts to make guests feel welcome and comfortable. Personalized service and excellent communication set a high standard, making the overall hospitality truly exceptional.
In summary, the staff at Hotel The Royal Snail play a pivotal role in creating a welcoming and comfortable atmosphere, consistently impressing guests with their friendliness, professionalism and attentiveness.
Wi-Fi
Spa
However, several visitors found the cost—125 euros per hour for the private spa—excessive and felt it somewhat limiting. While the exclusivity of a private spa area was appreciated by some, others felt the high cost deterred them from using the services or expected more offerings for the price. There were occasional comments about the spa not meeting all needs and a few expressed a desire for more inclusive spa options. Nonetheless, the overall sentiment leans towards recognizing the spa as a luxurious and well-kept amenity, contributing to an enjoyable stay at the hotel.
Gym
However, there are areas that could benefit from improvement. Some guests felt the gym needed more equipment and a refresh to enhance its appeal. Additionally, both the gym and fitness room were mentioned to be a bit dark, which might affect the ambiance. Despite these critiques, the presence of a gym and a small swimming pool are appreciated features for those looking to maintain their fitness routines while staying at the hotel.
Pool
Cleanliness and maintenance of the pool have been noted as areas needing improvement, although a few guests praised the pool for being clean and well-maintained. However, others were disappointed by green tiles, floating debris and an overall lack of cleanliness. The pool's size and design did not meet the expectations of several guests who anticipated a more extensive area for swimming.
Despite these drawbacks, some guests found pleasure in the pool area, noting a peaceful ambiance with pleasant views. The poolside staff received compliments for their service, contributing to a more enjoyable experience. Restrictions like limited opening hours and the necessity of a reservation were mentioned as inconveniences. Some suggested repurposing the pool area into a more substantial leisure space to enhance guest satisfaction. Overall, while some found the pool at Hotel The Royal Snail to be a charming retreat, others felt it fell short of expectations.
Parking
Despite these options, the sentiment around parking is mixed. Many guests noted that the parking situation is somewhat complicated with limited availability and narrow spaces. The parking garage near the entrance, which costs around 10 to 15 euros per day, is a solution, but it doesn't entirely mitigate the issue of limited spaces. The parking is not enclosed, raising concerns about security for some visitors.
It seems the hotel's parking facilities are not private and there's no enclosed parking area. Some guests even remarked that the parking management is inefficient and insufficient for the hotel's capacity, especially for those with specific needs like wheelchair users who found the spaces inadequate.
On the positive side, the hotel's reception staff were frequently praised for their friendliness, welcoming and helpful attitude, adding a pleasant touch to the stay despite the parking difficulties. Overall, while the hotel has its charms, potential visitors should be prepared for the possibility of limited and challenging parking options.
4 Star
The rooms, described as relatively small and lacking sufficient comfort, don't meet the standards of a four-star hotel for several guests. Many reviews mention that the room sizes are inadequate when compared to other four-star hotels, both in Belgium and globally. Additionally, issues with the portable air conditioning units have been highlighted with several guests noting that the units operate more like large fans rather than providing effective cooling, which diminishes the overall comfort level.
While some guests rate their stay as a worthy four-star experience, others feel the hotel doesn't fully deserve its rating, especially when taking into account room size and comfort. Despite the positive aspects such as ambiance and customer service, there are recurring suggestions for improvement to truly live up to the four-star standard that many guests expect.
Business
Outdoor Pool
Boutique-Style
The beautiful small hotel encapsulates the essence of modern style while maintaining a clean and pleasant environment. Guests appreciate the intimate, shiny design of the rooms, which are meticulously decorated with romantic details. The boutique-like setting ensures that all rooms are well-connected, enhancing the cohesive and cozy feel that many find appealing.
With a beautiful terrace and quality body care products, the hotel provides thoughtful touches that contribute to its boutique atmosphere. The sense of comfort and elegance is consistently highlighted by guests, who often note the excellent small setup and intimate design. Overall, Hotel The Royal Snail seamlessly blends charm, style and coziness, making it an attractive choice for those looking to experience a truly boutique stay.
Luxury
Romantic
Yes, Hotel The Royal Snail has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Hotel The Royal Snail.
No, Hotel The Royal Snail doesn't allow dogs.
Yes, parking facilities are available at Hotel The Royal Snail.
Yes, Hotel The Royal Snail has a gym.
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