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Summary of reviewsHôtel Les Vieux Toits offers an impressive stay characterized by tranquility, charm and exceptional hospitality. Nestled in the picturesque village of Hauterive, the hotel provides a peaceful retreat with easy access to Neuchâtel's city center and the serene Lake Neuchâtel. The charming, pedestrian-friendly neighborhood, surrounded by cafes and restaurants, offers an ideal base for exploration with efficient transport connections.
Breakfast at the hotel, though simple, is of good quality with fresh local products like croissants and cappuccinos. Guests commend the hearty and delicious offerings, enjoyed indoors or on a shaded terrace. While some noted limited options, nearby bakeries provide excellent alternatives for fresh baked goods.
Dining at Hôtel Les Vieux Toits is enhanced by convenient nearby options, including the well-regarded Le Auberge d'Hautrive and several restaurants and wine bars. Although some guests faced challenges finding open establishments at times, the proximity of quality dining venues remains a highlight.
Rooms are spacious, clean and tastefully decorated, blending old-world charm with modern functionality. Despite some minor inconveniences in attic rooms, such as limited space and lack of air conditioning, the overall accommodations are praised for comfort and a peaceful ambiance. Particularly, the very large and comfortable beds contribute significantly to the cozy experience.
The hotel maintains high standards of cleanliness, consistently receiving accolades for spotless rooms and tidy public areas. The charming old building does not compromise on hygiene, reflecting a dedication to maintaining a fresh atmosphere.
Hospitality at Hôtel Les Vieux Toits is exceptional with the staff frequently noted for their friendliness, helpfulness and warm reception. The multilingual team ensures a welcoming and accommodating environment, enhancing the overall guest experience.
Though parking options are somewhat limited with only a couple of designated spots, the availability of free and secure nearby parking remains a valuable amenity.
The family-friendly atmosphere adds to the hotel’s appeal, making it a favored choice for travelers with children or those seeking a cozy, familial environment. Despite minor concerns, such as the absence of a highchair for toddlers, the hotel continues to be accommodating and inviting for family stays.
Overall, Hôtel Les Vieux Toits combines tranquil charm, comfort and impeccable service to create a memorable and pleasant stay for guests. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Hotel near Vineyards
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Double RoomPeaceful rooms with free Wi-Fi.
Single RoomPeaceful rooms with free Wi-Fi.
Superior Double RoomThe spacious double room features heating, as well as a private bathroom boasting a shower. The unit has 1 bed.
Family SuiteThe unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
Hôtel Les Vieux Toits boasts a highly praised location that appeals to travelers seeking tranquility and charm. Situated in the picturesque village of Hauterive, the hotel offers a peaceful retreat removed from the hustle and bustle of Neuchâtel's city center. Reviews highlight the ancient and idyllic setting, nestled in a beautifully maintained old town with a cozy, village atmosphere. Guests appreciate the quiet, pedestrian-friendly neighborhood and the hotel's proximity to the serene Lake Neuchâtel, which is just a short walk away.
The transport connections are also a standout feature with a bus stop conveniently located just a few minutes' walk from the hotel, providing easy and free access for tourists to downtown Neuchâtel and the surrounding region. Despite being slightly secluded, guests find the location ideal for exploring both the historical aspects of Hauterive and the broader Neuchâtel area. The hotel's charm is further enhanced by nearby cafes and restaurants, adding to the overall appeal for visitors who prefer a serene yet accessible base for their travels.
Breakfast
At Hôtel Les Vieux Toits, breakfast tends to be described as simple yet of good quality. Many guests appreciated the fresh local products and delicious offerings such as croissants and cappuccinos. The breakfast can be enjoyed either indoors or on a charming shaded terrace, adding to the overall pleasant experience.
The reception has received positive comments, indicating a welcoming atmosphere, which complements the breakfast experience. Though some guests found the breakfast to be modest or lacking in variety, many others found it to be hearty and delicious. The availability of local produce and reasonable pricing have been highlighted, offering a decent start to the day.
A few guests noted the absence of fresh eggs and croissants with some describing the options as limited or the portions as skimpy. However, alternatives are conveniently located nearby with a highly recommended bakery just steps away. This bakery provides an excellent option for those looking to enjoy fresh rolls and other baked goods.
In essence, while the breakfast at Hôtel Les Vieux Toits may not always meet everyone's expectations in terms of variety, it consistently offers quality and convenience, enhanced by the charming setting and the option of nearby local bakeries.
Dinner
Hôtel Les Vieux Toits offers convenient dining options that enhance the overall experience for guests. Many have enjoyed a fantastic dinner at Le Auberge d'Hautrive, which is conveniently located across the street from the hotel. This restaurant, noted for its fine dining, has been a highlight for many visitors. Additionally, the area boasts a good restaurant and wine bar, making it an ideal spot for enjoying apéritifs or a leisurely evening of wine. While some have found it easy to locate open restaurants nearby, others have noted difficulties in finding immediate dining options in the vicinity. Nonetheless, the proximity of quality dining establishments contributes positively to the guest experience at Hôtel Les Vieux Toits.
Rooms
Hôtel Les Vieux Toits offers a blend of charm and functionality in its room accommodations. Many guests praise the spacious and tastefully decorated rooms, describing them as charmingly furnished with an elegant atmosphere. Comfort is evident through the very large beds and overall peaceful ambiance in the rooms, adding to a cozy and inviting experience. Most rooms benefit from a quiet environment, free from outside disturbances.
While rooms exhibit an old-world charm, some are noted for their modern, clean and simple yet effective setups. Guests appreciate the convenient check-in process, as well as the spaciousness and cleanliness of the accommodations. The inclusion of a separate access terrace and some rooms having large, cozy beds are also appreciated by visitors.
However, several reviews highlight a few challenges, particularly with rooms under the roof. These attic rooms, although charming, tend to be small, dark and hot with low ceilings and limited space. The lack of air conditioning and insufficient power outlets can also be inconveniencing. Bathrooms in the attic rooms often come without shower curtains and are relatively basic.
Despite these drawbacks, the overall feedback about Hôtel Les Vieux Toits' rooms reflects a comfortable, clean and aesthetically pleasing stay, making it an attractive choice for travelers seeking a blend of cozy charm and functionality in their accommodations.
Beds
The beds at Hôtel Les Vieux Toits received consistently high praise from guests. With descriptors such as very comfortable, extremely comfortable and super comfortable bedding, it is clear that the hotel prioritizes guest comfort. Reviewers also frequently mentioned the bedding as excellent and noted the mattresses and duvets as being very comfortable and firm. While there were a few minor concerns, such as a mattress that sagged slightly and the lack of a fitted sheet on one bed, these issues were notably rare. The general sentiment paints a picture of a cozy and inviting sleep environment with many guests highlighting the delightfully comfortable beds as a standout feature of their stay.
Cleanliness
Hôtel Les Vieux Toits is highly praised for its cleanliness, consistently meeting guests' expectations with spotless rooms. Numerous reviews commend the exceptional hygiene standards, noting that everything is clean, tidy and well-maintained. The absence of carpets in rooms likely contributes to the overall fresh atmosphere. Efforts to uphold hygiene, including extra measures, are appreciated by visitors.
Although the hotel's old charm remains intact, it does not compromise on cleanliness with many describing it as an impeccably clean and beautiful house. While most guests found their experience flawless, a few minor issues were noted, such as a trash bin not being emptied and the Italian shower missing a door, causing bathroom splashes. However, these instances are overshadowed by the overall positive feedback on cleanliness.
Guests consistently highlight the clean and simple ambiance of both the rooms and public spaces, making it clear that Hôtel Les Vieux Toits prioritizes hygiene and cleanliness, providing a pleasant stay.
Staff
Hôtel Les Vieux Toits in Neuchâtel, Switzerland, stands out for its exceptional hospitality, setting a high standard with its friendly and accommodating staff. Guests repeatedly praise the team for being welcoming, always smiling and readily available to assist with any needs. The warm and pleasant atmosphere created by the staff significantly enhances the guest experience. From gracious welcomes to attentive service, the staff goes above and beyond to ensure every visitor feels at home.
The multilingual team is consistently described as very kind, helpful and incredibly friendly with many noting their outstanding assistance and willingness to help out at any moment. The positive impressions are reinforced by mentions of the super friendly reception, top-notch service and attentiveness that make every stay memorable. Guests also appreciate the pleasant and approachable nature of the hosts, who contribute to a genuine, warm reception upon arrival.
Overall, the exceptional service at Hôtel Les Vieux Toits, marked by friendly, accessible and warm staff, leaves a lasting impression, making it a quintessential choice for those seeking a hospitable stay in Neuchâtel.
Parking
Hôtel Les Vieux Toits offers a mixed experience regarding parking options for its guests. The hotel provides free parking on-site, which can be particularly convenient for early arrivers, as there are only two designated spots in front of the house. Guests appreciate the ease of finding nearby free parking and also secured parking options close to the hotel. However, it's evident that parking availability is typically limited with the hotel having only a couple of dedicated spaces for the entire property. While some find the parking arrangements straightforward, others have noted poorly marked spaces and a general need for additional spots. For those relying on public transportation, navigating the parking situation might be challenging. Despite the limitations, many guests find the accessible and free parking to be a valuable amenity during their stay.
Family
Hôtel Les Vieux Toits offers a cozy, family-like atmosphere that makes it an ideal choice for travelers with children. This small family-run hotel exudes a familiar and welcoming vibe, making it a great hotel for a family stay. It is specifically oriented towards families and even honeymooners, enhancing the warm and inviting environment. While it should be noted that a highchair for toddlers is not available, the overall family-friendly nature of the hotel shines through. Families with children, including those with three daughters as mentioned, seem to find this hotel particularly accommodating.
No, Hôtel Les Vieux Toits doesn't have any pool.
No, a spa isn't available at Hôtel Les Vieux Toits.
No, Hôtel Les Vieux Toits doesn't allow dogs.
Yes, parking facilities are available at Hôtel Les Vieux Toits.