Howard Johnson Neuquen

Neuquen -38.95732200, -68.15966500 , Ruta 22 Km 1230 (entre Caracas Y Bogota) (Show on Map)
8.2
Very Good


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Summary of reviewsHoward Johnson Neuquen stands out as a strategic lodging option for travelers, particularly those en route to Patagonia destinations such as Bariloche and San Martin de los Andes. Its location on a major route and proximity to the airport make it a convenient stopover, especially for those traveling by car. Set away from the downtown bustle, it offers a restful environment ideal for road trippers aiming to avoid city traffic. The hotel is well-maintained and modern, featuring amenities like a large pool, which enhances the stay even though some guests find the pool temperature less than ideal.

The breakfast offerings receive mixed feedback with many guests lauding its tastiness, variety and convenience, while others highlight areas needing improvement, such as the variety and organization of items. Dinner experiences are generally positive with many guests enjoying the plentiful, tasty food and the reasonable prices, despite occasional concerns over service consistency and menu limitations.

Rooms at Howard Johnson Neuquen are frequently praised for their comfort, spaciousness and cleanliness. Highlights include large, comfortable beds and modern, well-equipped facilities. While some guests mention minor issues like water pressure and old carpets, the overall sentiment is that the rooms provide a comfortable and pleasant stay.

Cleanliness is a strong point with consistent commendations for the spotless maintenance of rooms and public areas, albeit with occasional mentions of areas needing attention such as carpets and the outdoor pool.

The staff receive high marks for their friendliness, attentiveness and professionalism, contributing significantly to guests' positive experiences. There are occasional reports of less satisfactory interactions, but these are the exception rather than the rule.

Wi-Fi service is an area with mixed reviews with some guests finding it reliable and others encountering issues with connectivity and stability. The gym also receives mixed feedback with some appreciating its availability, but others noting maintenance issues and inconvenient operational hours.

For families, the hotel offers appealing features like an outdoor pool and children’s area, though certain restrictions such as limited use of the indoor pool for younger children and a lack of specific amenities like baby bathtubs are noted.

The beds are frequently praised for their comfort, contributing to a restful night’s sleep, an important factor for many travelers. While some minor issues with bedding specifics are mentioned, the overall feedback is highly positive.

Though marketed as a four-star establishment, some guests feel that certain aspects, such as breakfast variety and parking, do not fully meet four-star standards. However, the consistent quality and staff dedication are appreciated.

Howard Johnson Neuquen also caters well to business travelers, offering a serene environment and comprehensive services suitable for work trips. The efficient check-in process, comfortable facilities and value make it a solid option for both work-related and transient visits.
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Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Double Room with Two Double Beds This double room has air conditioning, a 32" LCD cable TV, and a private bathroom with a bath tub and selected toiletries. It is fitted with a work desk and a safety deposit box.

Standard Double Room This double room has air conditioning, a 32" LCD cable TV, and a private bathroom with a bath tub.

Junior Suite This double room has air conditioning, a 32" LCD cable TV, and a private bathroom with a spa bath.

Executive Suite This double room has air conditioning, a 32" LCD cable TV, and a private bathroom with a spa bath.

Double Room - Disability Access This double room has air conditioning, a 32" LCD cable TV, and a private bathroom.

Guest Reviews
8.2
Very Good
Location
Howard Johnson Neuquen boasts a strategic location that is highly favored by those making their way to Patagonia, including popular destinations like Bariloche and San Martin de los Andes. It's conveniently situated on a major route, making it an ideal stopover for travelers continuing their journey south. Guests appreciate its close proximity to the airport, which is just about a kilometer away and the ease of access it offers for those arriving by car.

The hotel is positioned away from the hustle and bustle of downtown Neuquen, providing a peaceful respite for travelers. This isolation might be less convenient for those without a vehicle, but it is advantageous for anyone looking to avoid city traffic and get back on the road quickly. The location suits those looking for a comfortable break on a long road trip, offering excellent rest before continuing their travels.

Well-maintained and modern, the hotel also features amenities such as a large pool, enhancing the stay for weary travelers. While some reviews mention that the pool can be a bit cold, the overall comfort and services provided, including fresh breakfast and ample parking, contribute positively to the experience.

Overall, Howard Johnson Neuquen excels as a convenient and restful stopover for road trippers and transit travelers heading to the scenic regions of Patagonia.

Breakfast
Howard Johnson Neuquen receives mixed reviews about its breakfast offerings from guests. On the positive side, many describe the breakfast as very tasty, delicious and varied with terms like "excellent," "very good," and "spectacular" appearing often. Several reviewers appreciate the extensive, complete and diverse selection, indicating that it provides a practical and full meal to start the day. Guests also mention specifics like good croissants, buffet style and nearby parking adding convenience.

However, not all feedback is glowing. Numerous guests express dissatisfaction, citing issues such as the breakfast not meeting the expectations of a four-star hotel. Complaints highlight the limited variety, quality of items organization and restocking issues. Some noted a lack of healthy options, such as fresh fruit and poor-quality coffee and pastries. There were also remarks about the breakfast being repetitive and basic, which led to disappointment for some guests.

Overall, while many guests enjoy the breakfast at Howard Johnson Neuquen for its variety and taste, there is a clear consensus that improvements are needed to meet higher standards and cater to all dietary preferences.

Dinner
Howard Johnson Neuquen's restaurant offers a variety of dining experiences, generally receiving praise for its plentiful and tasty meals. Many guests highlight the excellent and delicious dinner options available with some describing the portions as fantastically large and the menu as tasty and fully packed. The price for dinner is noted as reasonable by several reviewers and the restaurant's atmosphere is often described as comfortable. Additionally, the dinner service and breakfast receive good marks, contributing to an overall satisfactory dining experience.

However, some guests mention inconsistent service quality and find the restaurant staff rushed and lacking sympathy. There is also a recurring concern about the restaurant's high prices not matching the quality of the food with several describing it as exorbitantly expensive. The restaurant menu has been cited as limited by some and there are mixed opinions on specific dishes with reports of dry or overcooked items such as trout and gratin pasta.

Despite these concerns, many found the restaurant to be a solid choice, appreciating the gourmet options and excellent food for dinner. Room service also received positive feedback for its quality. Ultimately, while the restaurant has its drawbacks, it still offers delightful dining experiences for many guests.

Rooms
Reviews of the rooms at Howard Johnson Neuquen paint a largely positive picture, highlighting several key aspects. Comfort is a recurring theme with numerous guests noting the rooms' considerable comfort and spaciousness. Many appreciated the large and very comfortable beds, which contributed to restful stays. Cleanliness is another strong point with multiple mentions of thorough and excellent cleaning services, ensuring a tidy and welcoming environment for visitors.

The rooms are described as modern, well-equipped and bright with ample space that adds to the overall pleasant experience. Specific mentions of good-sized rooms, large rooms and spacious accommodations suggest that guests can expect plenty of room to move around and relax.

Positive reviews also commend the bathroom facilities with some noting that the bathrooms are very good and include features like bathtubs. The attention to comfort and the provision of amenities such as minibars and luminous spaces further enhance the guest experience.

However, some reviews mention a few downsides, such as issues with water pressure, old or dirty carpets, dark rooms and occasional bad smells. There are also isolated complaints about small bathrooms, roadside noise and an overall sense of deterioration in certain rooms.

In summary, Howard Johnson Neuquen is well-regarded for its large, comfortable and clean rooms which provide guests with a pleasant stay, despite a few minor drawbacks.

Beds
Nestled in the heart of Neuquen, Howard Johnson Hotel has earned commendations for its beds, ensuring guests enjoy restful nights. Many reviews highlight the comfort of the beds with frequent mentions of super comfortable and very comfortable beds. The beds often come in good sizes, including king-size options and are accompanied by comfortable pillows. While a few guests noted minor issues like thin pillows and short sheets, most praised the cleanliness of the bedding and the padding of the mattresses.

Guests also appreciate the spacious rooms that house these beds, offering a good rest environment. The positive feedback on the excellent beds and baths complements the overall satisfaction. A great bed and bath experience are frequently noted, adding to the comfort aspect.

Despite some isolated instances of minor complaints regarding bedding specifics, the consensus remains that the beds at Howard Johnson Neuquen contribute significantly to a cozy and restful stay, making it a solid choice for travelers prioritizing a good night's sleep.

Cleanliness
Howard Johnson Neuquen impresses with exceptional cleanliness, a highlight frequently praised by guests. The hotel consistently maintains very clean facilities, spotless rooms and an impeccable general environment. Many guests appreciate the diligent and thorough cleaning services with rooms always found to be thoroughly cleaned and spotlessly maintained. The cleaning staff is commended for their meticulous attention to detail.

While cleanliness is a strong point, some areas require attention. Instances of dirty carpets, stained sheets and occasional lapses in room cleanliness were noted. The outdoor pool's condition varied with mentions of it being very clean at times but also dirty or having low water levels during other stays. Additionally, some guests reported cleanliness issues with the wet little beach and the general maintenance of the garden, which appeared messy to some.

Despite these minor setbacks, the hotel's strong commitment to cleanliness offers a generally pleasant and comfortable stay, making it a worthwhile option for travelers valuing hygiene and orderliness.

Staff
The reviews for the staff at Howard Johnson Neuquen are predominantly positive, highlighting the friendliness, attentiveness and professionalism of most team members. Guests frequently mentioned that the reception, cleaning, restaurant and pool staff provided excellent attention and service, making their stays comfortable and pleasant. The reception staff, in particular, were noted for their helpfulness and courteousness, efficiently solving booking and complaint issues. Many guests appreciated the welcoming atmosphere created by the staff's kindness and attentive service.

However, not all feedback was glowing. A few reviews indicated occasional shortcomings, such as a lack of empathy and professionalism from some receptionists. Issues included arguments among staff and poor customer service in certain instances. Despite these isolated incidents, the majority of guests were satisfied with their interactions with the hotel staff.

Overall, the staff at Howard Johnson Neuquen received high praise for their dedication to providing excellent service, contributing significantly to the positive experiences of many guests. The friendly and attentive demeanor of the staff was a standout feature, ensuring visitors felt well-cared-for during their stay.

Wi-Fi
At Howard Johnson Neuquen, the Wi-Fi situation appears to be a mixed experience for guests. While there are some positive remarks about the internet working very well in certain instances and Wi-Fi being accessible throughout the hotel, many guests have faced issues with connectivity. Problems such as unstable internet connections and the need to rely on mobile data have been common. There were instances where the entire hotel and surrounding area lost the Wi-Fi signal and some even pointed out the lack of readily available Wi-Fi passwords or room-specific phone numbers. The feedback suggests that while there is Wi-Fi coverage, consistent and reliable connectivity remains an area for improvement.

Gym
The gym at Howard Johnson Neuquen has received mixed feedback from guests. While some appreciated the availability and accessibility of workout facilities, others found the gym's maintenance lacking. Positive notes highlight the presence of gym facilities and some guests enjoyed using the space along with the massage bed. However, the gym's restricted operational hours from 9:00 am to 9:00 pm may not be convenient for business travelers. Additionally, there were several mentions of the gym being small and at times out of service, as well as cleanliness issues. There are indications that the hotel could benefit from updating the workout room to meet guests' expectations better.

Family
Howard Johnson Neuquen is an attractive option for families traveling with children. The hotel features an outdoor pool and a children's area, making it convenient for families seeking fun and relaxation. Many have highlighted its family-oriented facilities and connected rooms that help in keeping everyone together. There's also good service and entertainment available for family enjoyment.

However, some key points of concern were noted. The indoor heated pool has restrictions that prevent children under 9 from using it, which can be disappointing for families traveling with younger kids, especially during colder months when the outdoor pool is less appealing. There's also a lack of baby bathtubs and a limited gluten-free breakfast, which might be problematic for families with specific dietary needs.

Despite these drawbacks, the hotel's family-friendly atmosphere and outdoor amenities are appreciated, though it may need to consider broader inclusivity in its promotional offers and facility access to enhance the overall family experience.

4 Star
Howard Johnson Neuquen presents itself as a four-star establishment with facilities and services that have satisfied long-term customers. Frequent patrons note that the hotel maintains its quality consistently, especially praising the staff for their dedication to customer satisfaction and service. The hotel's amenities and overall presentation align with the expectations of a four-star rating according to some guests.

However, some reviews suggest discrepancies in the four-star classification. Criticisms include family restriction issues and a lack of an enclosed parking space, which detract from the overall experience. Additionally, there are concerns regarding maintenance and whether the value aligns with the cost. Breakfast offerings, though adequate, fall short of the dazzling standards typically expected at a four-star establishment, comparable more to three-star fare.

While Howard Johnson Neuquen has been appreciated for its consistent quality by loyal customers, there is a sentiment among some guests that certain aspects and services do not meet the higher benchmarks typical of a four-star hotel.

Business
Howard Johnson Neuquen emerges as a favorable option for business travelers seeking a serene environment away from worldly noise. The hotel is equipped with comprehensive services, providing well-thought-out conveniences suitable for those on work trips. Guests will find the check-in process smooth and efficient, making their arrival hassle-free. The facility's generous spaces contribute to a comfortable and productive stay, enhanced by quality bedding that ensures a good night's rest. Additionally, despite some views on the pricing, the hotel features excellent value, making it ideal for both work commitments and transient visits.


Yes, Howard Johnson Neuquen has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

No, a spa isn't available at Howard Johnson Neuquen.

No, Howard Johnson Neuquen doesn't allow dogs.

Yes, parking facilities are available at Howard Johnson Neuquen.

Yes, Howard Johnson Neuquen has a gym.

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