Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsAlpeiner - Nature Resort Tirol is a highly recommended hotel for families and couples seeking a luxurious and relaxing stay in the Austrian mountains. Its exceptional location with easy access to the cable car and breathtaking mountain views makes it an unbeatable choice. The breakfast buffet is considered the best in Europe with a wide variety of fresh and local products and the dinner options are praised for their quality and presentation. The rooms are spacious, nicely heated and very clean with some including modern furnishings and Nespresso machines. The staff are noted for their kindness and professionalism and the spa area is considered superb with a variety of saunas and treatments available. The hotel is perfect for families with children, offering a children's buffet, playroom, cinema and natural swimming pond. Guests also highly recommend the hotel for ski vacations with its own shuttle bus service to the Stubaier Gletscher. Overall, Alpeiner - Nature Resort Tirol is a top-notch and luxurious hotel that rivals many 5-star resorts. Show more
Read review summaries for all categories
Categories
Hotel with Spa
The Nature Spa harmoniously combines the beauty of nature and the rejuvenation and relaxation that a visitor seeks. Renew and recharge your batteries through wellness and beauty treatments, the large indoor pool, the various relaxing massages, the Finnish sauna, the bio sauna, the herbal sauna and many other high quality services. Find the treatment that suits you based on your tastes and needs and immerse yourself in a journey of deep pampering.The small turquoise mountain lake, fed by the waters of Mount Stubai, is the jewel of the hotel and creates a natural spa in the green oasis.
Size of the spa facilities: Indoor area: 3500 m2 (37674 ft2)
Spa facilities:
Indoor pool(s)
Outdoor pool(s)
Private massage and treatment room(s)
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Open air bath(s)
Relaxation Room(s)
Artificial waterfall(s)
Fitness area
Sun loungers
Spa facilities opening hours:06:00 - 22:00
Cost for using spa facilities:Free for guests
Spa services:
Facial treatments
Body treatments
Full body massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Maternity massage
Detox massage
Hot stone massage
Jet hydro massage
Ayurvedic massage
Lymphatic drainage massage
Shiatsu massage
Swedish massage
Body scrub
Body wrap
Aromatherapy
Reflexology
Electrolysis
Manicure
Pedicure
Waxing
Spa services hours:09:00 - 19:30
Approximate cost of spa services: Bamboo Massage
30/60 min
€ 45/75,-
Alpeiner relaxing massage
Facial massage and passive stretching techniques
60 min
€ 70,-
Medical massage
30 min
€ 45,-
Argan oil massage
60 min
€ 85,-
Facial massage
30 min.
€ 40,-
Head massage
30 min.
€ 40,-
Feet massage with acupressure
30 min.
€ 40,-
Neck and shoulders massage
30 min.
€ 45,-
Ice massage
30 min.
€ 40,-
Classic massage (Swedish)
30/60 min.
€ 40/70,-
Sports massage
30 min.
€ 60,-
Is there anything that you would like to highlight, add or clarify? We are presenting you an amazing offer of massages and beauty treatments for your face, body and nails. Everyone will find something unique here.
We have compiled for you recommended Alpeiner SPA packages to help you choose the proper treatments.
Our treatment rooms are fitted with the highest quality equipment while the interiors resemble Alpine surroundings which encourage deep relaxation. Before every treatment, there is a therapeutic interview which allows to evaluate individual needs of every customer.
Answers last updated by Alpeiner - Nature Resort Tirol
Alpeiner Nature Resort Tirol caters to families with a range of facilities and services designed for quality time together. The resort features a family-friendly restaurant, a wellness area that includes a swimming pool and a panorama sauna and spa treatments for children. Additionally, the Children's World and Mini Club provide playrooms, entertainment options and a children's program suitable for all ages. With attractive child discounts and family offers, the Alpeiner Nature Resort Tirol ensures a memorable and enjoyable family holiday in Neustift in the Stubai Valley.
What percentage of your guests are families?Between 50% and 90%
Family-Friendly room types:
Family rooms
Connecting rooms (with intermediate door)
Triple rooms
Quad rooms
One-bedroom apartments
Three-bedroom apartments
Please suggest which room type a family with one child should choose and where the child will sleep: In one of our Tripplebed room, our Junior Suite, Suite - with seperate living room (double sleep couch) or our Family Suite with seperate living room and extra single room for the child
Please suggest which room type a family with two children should choose and where the children will sleep: In one of our Junior Suite, Suite - with seperate living room (double sleep couch) or our Family Suite with seperate living room and extra single room for the child
Please suggest which room type a family with three children should choose and where the children will sleep: In one of our Tripplebed room, our Junior Suite, Suite - with seperate living room (double sleep couch) or our Family Suite with seperate living room and extra single room for the child. Or If you want to have a bit more luxus, our Luxus Suite with 3 double rooms, livingroom, kitchen and privat sauna
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: In one of our Tripplebed room, our Junior Suite, Suite - with seperate living room (double sleep couch) or our Family Suite with seperate living room and extra single room for the child. The baby cots are for free. Babys until 3 years are free of charge.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: In one of our Junior Suite, Suite - with seperate living room (double sleep couch) or our Family Suite with seperate living room and extra single room for the child. The baby cots are for free. Babys until 3 years are free of charge.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: In one of our Junior Suite, Suite - with seperate living room (double sleep couch) or our Family Suite with seperate living room and extra single room for the child. The baby cots are for free. Babys until 3 years are free of charge.
Baby cot details:Max age:3
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?Yes Age from:3 - Age to:14 Other details: In addition to the offerings for children at our hotel, you can also make use of the childcare services of Big Family Stubai. Please note that due to Covid-19 we will not provide childcare in our house for the time being.
Is there a playground?
Outdoor Playground
Outdoor playground that is protected from the sun during morning hours (shade in summer months)
Other details: Wir haben einen großen Kinderspielraum mit vielen tollen spielmoglichkeiten. Ausserdem einen Raum mit einer Xbox und ein privates Kino-mit vielen tollen Filmen . Das Kino kann kostenfrei gebucht werden. Ausserdem hat unser Sportguide Markus für Groß und Klein tolle Wanderungen und andere sportliche Highlights im Angebot.
Do you offer babysitting/child services?Yes, at an hourly charge: € 25
Additional amenities for children:
Games room
Kid-friendly buffet
Kid meals
Children television networks
Swimming pool suitable for children
Table tennis
Kids entertainment by animateurs
Sport activities for kids
A theme park in close proximity: Adventurepark
Is there anything that you would like to highlight, add or clarify? Wellness for children
At Hotel Alpeiner, wellness for children means wellness with the fun factor for the entire family:
Children can swim and splash around to their heart's desire in the 9 x 15 m indoor swimming pool.
Children and parents can relax together in the non-nude panorama sauna.
The cosmetics and massage department offers spa and wellness treatments for children. The reception staff will be happy to advise you on site or in advance at +43 5226 2050!
Answers last updated by Alpeiner - Nature Resort Tirol
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms Please specify: The quiet room in the first floor from the sauna area
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in all rooms
Is there anything that you would like to highlight, add or clarify? We would like to point out once again that we are not specifically designed for wheelchairs. A parking space can be reserved directly in front of the door if necessary. Furthermore, we would like to point out that our balconies and terraces in the rooms have a small step which cannot be passed by a wheelchair without assistance.
Answers last updated by Alpeiner - Nature Resort Tirol
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception The check-in dates can already be communicated before arrival.
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel accept domestic bookings only? Yes
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Here we strictly adhere to the requirements of the authorities.
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: We want to protect our guests and ourselves and ask all guests to abide by the rules of the authorities.
Answers last updated by Alpeiner - Nature Resort Tirol
Double RoomA room featuring a minibar with soft drinks, alcoholic drinks and snacks, a Nespresso coffee machine (free), a kettle and tea (free).
Junior SuiteA suite featuring a minibar with soft drinks,alcoholic drinks and snacks, a Nespresso coffee machine (free), a kettle and tea (free). The suite can accommodate 1 to 4 guests and offers a mountain view, a balcony or a terrace, a bathroom with a shower and a bath tub, a sofa, a desk and a chair.
SuiteA suite featuring a minibar with soft drinks,alcoholic drinks and snacks, a Nespresso coffee machine (free), a kettle and tea (free) and a flat-screen TV. The suite can accommodate 1 to 4 guests and offers a mountain view, a balcony or a terrace, a bathroom with a shower and a bath tub, a sofa, a desk and a chair. Some suites come with a fireplace, a dining table and a lounge.
Luxury Suite with SaunaSpacious suite featuring a balcony with mountain views, a private sauna, 3 bedrooms with King Size beds and adjacent bathrooms with a bathtub, a shower and a hairdryer, a living room with a sofa and a flat-screen TV, and a kitchen with a dining area. The unit comes with a fireplace and a private garden.
Please note that children and extra beds rates might be higher for this room.
Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.
Deluxe Double or Twin Room with BalconyProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Economy Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as mountain views. The unit has 1 bed.
Family SuiteThis spacious suite comprises 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with mountain views, this suite also provides soundproof walls and a TV with cable channels. The unit offers 3 beds.
Standard SuiteThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a terrace with lake views, this suite also features soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
9.3
Excellent
Location
Nestled in the heart of Tirol, Alpeiner - Nature Resort Tirol is the perfect place for families with children seeking adventure and relaxation. The exceptional location, just a stone's throw away from the cable car, provides easy access to the breathtaking mountain views and amazing natural surroundings. The hotel building itself is a picturesque sight and the friendly staff is always on hand to ensure guests are comfortable during their stay. Whether you're looking for peace and tranquility or immerse yourself in the great outdoors, the location is unbeatable. The spa is also a great addition to the hotel's amenities. Guests can enjoy a stress-free holiday escape where they can unwind and rejuvenate in nature's tranquility. If you're searching for a top-notch location, this Nature Resort has the best spot in town.
Breakfast
According to guest reviews, the breakfast at Alpeiner - Nature Resort Tirol is incredible, wonderful, delicious and has a great variety of fresh and local products. The breakfast buffet is the best in Europe and includes fresh egg dishes made to order. The staff is friendly and provides excellent service. Guests appreciated the lactose-free options and the surprise birthday treats. The hotel offers half-board and full-board options, as well as afternoon snacks and desserts. The breakfast exceeded expectations with a wide selection of bread, meats, cheeses, fruits and juices, including several types of freshly squeezed juice. The buffet also includes pancakes, cakes and a children's buffet. Overall, guests highly recommend the breakfast at Alpeiner - Nature Resort Tirol.
Dinner
The dinner at Alpeiner - Nature Resort Tirol was a hit with guests, who raved about the delicious and excellent food. The dinner and lunch buffets were also tasty and reasonably priced. While some reviewers noted that there was room for improvement with the evening menus, overall the quality and presentation were top-notch. The hotel also received high marks for its exceptional wine selection. Guests also complimented the service and relaxing ambiance. However, a few guests mentioned that some dinners could be hit or miss and one reviewer noted that the restaurant was too crowded with dogs. Overall, the dinner experience at Alpeiner - Nature Resort Tirol is not to be missed.
Rooms
Guests have been raving about the rooms at Alpeiner - Nature Resort Tirol. Many comment on the stunning views from their balconies of the surrounding mountains and the natural swimming pond. The rooms are nicely heated, spacious and very clean. Some rooms are newly renovated with modern furnishings, including Nespresso machines and spacious bathrooms. The beds are very comfortable and some suites even include separate living rooms, multiple balconies and three televisions. The décor varies from traditional wooden interiors to stylish modern designs. While some guests noted the rooms could be a bit dark or small for four people, others appreciated the attention to detail and comfortable ambiance. The hotel is family-run and offers all the amenities one could wish for, including a wellness area. Prices are very reasonable, especially considering the size and quality of the accommodations.
Beds
If quality sleep is high on your list when choosing accommodation, then Alpeiner - Nature Resort Tirol is definitely worth considering. Guests have raved about the comfortable and dreamy softness of the beds with many stating that they slept remarkably well during their stay. The hotel staff seems quick to satisfy guest requests, from changing out beds to preference, to providing harder mattresses if desired. Although there were a few complaints about uncomfortable pillows or hair left in the sheets, the majority of reviews gush about the quality of the bedding. An added bonus is the hotel's leniency with furry friends - despite a couple of hounds sneaking onto their owners' beds, the hotel staff changed out the bedsheets promptly without raising a fuss. All in all, expect great sleeping arrangements and an accommodating team at Alpeiner - Nature Resort Tirol.
Cleanliness
Guests of Alpeiner - Nature Resort Tirol praise the hotel's cleanliness with many describing the property as extremely clean and everything being spotless. Visitors mention that their rooms are very clean with sparkling floors and bathrooms. Some guests also note the hotel's attention to hygiene and cleanliness protocols as outstanding. However, there are a few negative comments in regard to small spots in the staircase or a lack of care around the sauna area. Overall, guests agree that the hotel is well-maintained with clean and comfortable accommodations.
Staff
The staff at Alpeiner - Nature Resort Tirol are receiving high praise from guests with many describing them as extremely friendly, helpful and amazing. The reception staff in particular are noted for their kindness and professionalism, while the restaurant chef Petra is singled out as a super nice and very helpful source of local tips. The outdoor guides are also mentioned for their service-oriented approach. Guests report that the staff are always eager to help and go out of their way to make the stay exceptional. Overall, the service at the hotel is said to be on a very high level with a great attention to guests' needs. While there are some comments about less-than-attentive staff in the restaurant, most reviews are overwhelmingly positive about the friendliness and competence of the hotel's personnel.
Spa
The Alpeiner - Nature Resort Tirol boasts a fantastic spa area according to guest reviews. The sauna area is described as superb with a variety of saunas available to suit all tastes. The indoor and outdoor pools are large and inviting with the outdoor Jacuzzi pleasantly heated. The spa area itself is modern and well-equipped, offering a range of treatments including massages. The natural swimming pond is particularly beautiful and provides a stunning view from the relaxation area. Although some guests found the spa's operating hours to be disappointing and noted that finding available loungers in the swimming pool and sauna areas after 4:30 pm was difficult, overall the wellness amenities and the delicious meals provided left guests feeling relaxed and rejuvenated.
Pool
The Alpeiner - Nature Resort Tirol boasts a splendid nature pool with magnificent views and a natural pond to swim in. Guests rave about the excellent pool and outdoor jacuzzi, both of which are child-friendly. The indoor pool is also praised for its size and suitability for sporty swimmers. Highlighted as a favorite among guests is the natural swim pond. Some guests were disappointed when the whirlpool was occupied by children for hours on end, but overall, the pool and sauna offerings are of high quality. Those looking for an outdoor heated pool may be out of luck in bad weather. However, the resort's location near the center and bus stop adds to the appeal of their pool facilities.
Family
If you're looking for a family-friendly hotel in Tirol, look no further than Alpeiner - Nature Resort. Guests rave about the amazing family stay they had at this hotel, perfect for parents and children alike. A particularly great aspect of the hotel for kids is the children's buffet, which offers a variety of options for even the pickiest eaters. Parents appreciate how family-oriented the hotel is with a cozy and welcoming atmosphere that makes everyone feel at home. Other notable amenities for kids include a cinema and a sled run. The hotel also offers a playroom and a special buffet just for kids with fun snacks like tea and nuts. The hotel also receives high praise for its swimming pool, which kids love. Guests note that even the younger children have a great time at the hotel with one reviewer noting that they brought their 4-year-old daughter and everyone had a great time. Overall, guests highly recommend Alpeiner - Nature Resort for families looking for a fun and relaxing vacation in Tirol and many note that they plan to come back with their friends and family.
Ski
Alpeiner - Nature Resort Tirol is the perfect destination for those looking to indulge in a ski and relaxing weekend. The hotel offers its own shuttle bus service to the Stubaier Gletscher, ensuring a hassle-free and convenient experience. Upon returning to the hotel, guests can unwind at the doskonałe spa or take advantage of the attractions nearby. The Stubaikarte is a great feature, offering free access to all lifts. The hotel is located just 100m from the Lanovka, making it an ideal choice for ski enthusiasts. Overall, Alpeiner - Nature Resort Tirol is highly recommended for an unforgettable ski vacation.
Outdoor Pool
Alpeiner - Nature Resort Tirol boasts an incredible outdoor pool experience according to guest reviews. The natural pool offers splendid views of the valley while the hot tub is amazing. The outdoor jacuzzi is also a great spot to relax with some guests describing it as "pleasantly heated". For those who prefer natural swimming, the resort has a beautiful natural swimming pond. And if you need a break from swimming or soaking, the resort provides comfortable lounge chairs with enough towels, as well as snacks like dried fruit and fresh apples. Guests can also enjoy a cup of tea in a serene corner. From the lounge area, one can appreciate the picturesque view of the Nature-Badeteich pond and the scenic Upper Stubaital valley.
Indoor Pool
The indoor pool at Alpeiner - Nature Resort Tirol has received mixed reviews from guests. While some have praised its large size and beautiful design, others have noted the absence of effective ventilation systems, leading to a lack of clarity in the air. The space around the pool is considered beautiful and welcoming with additional features such as a Jacuzzi and sauna. Overall, the hotel's indoor pool provides a decent place for relaxation and wellness, but improvements in ventilation could make the experience even better.
Luxury
For those seeking a luxurious stay in the Austrian mountains, Alpeiner - Nature Resort Tirol comes highly recommended. Couples on honeymoon have found this hotel to be an amazing choice. The quality of service provided by the attentive staff was exceptional. The beautiful spa and swimming pool area have invited guests to relax and rejuvenate. The cuisine offered by the hotel's restaurant was exceptional, even surpassing what would be expected in a 4-star hotel. Guests have described the hotel as top-notch and exceptionally luxurious. With its modern and stylish decor, this hotel rivals many 5-star resorts.
Yes, Alpeiner - Nature Resort Tirol has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Alpeiner - Nature Resort Tirol. For more information, read the answers to the Spa questionnaire
Yes, Alpeiner - Nature Resort Tirol welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Alpeiner - Nature Resort Tirol. For more information, read the answers to the Parking questionnaire
Yes, Alpeiner - Nature Resort Tirol has a gym. For more information, read the answers to the Gym questionnaire