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Summary of reviewsGARNI HOTEL AMI in Novi Sad garners positive reviews from guests across a variety of categories, making it a popular choice for both leisure and business travelers.
The hotel's central location is frequently praised for its convenience, allowing guests easy access to the city center and main attractions such as the old town, the main square and Petrovaradin Fortress, all within a short walk. The proximity to both bus and train stations enhances accessibility, while secure parking facilities are appreciated by those arriving by car.
The breakfast offerings receive mixed but generally positive feedback. Guests enjoy the delicious and varied selections, including traditional Serbian food, although some noted a need for more options and improvements in quality and organization. While the breakfast is satisfactory for many, there is room for enhancement to meet higher expectations, particularly given the hotel's four-star status.
The rooms are a highlight, consistently praised for being spacious, clean and comfortable with modern amenities such as air conditioning and smart TVs. The bathrooms are noted for their excellent water pressure and cleanliness. Despite minor issues such as occasional wear and lapses in maintenance, the overall feedback is overwhelmingly positive, emphasizing the comfort and coziness of the accommodations.
Cleanliness throughout the hotel receives mixed reviews. Many guests commend the tidy, well-maintained rooms and efficient housekeeping staff, while some point out areas needing improvement, such as dusty furniture and improperly cleaned communal areas.
The staff at GARNI HOTEL AMI are highly regarded for their friendliness and professionalism, contributing significantly to positive guest experiences. The team is noted for their helpfulness and responsiveness, further enhancing the overall satisfaction of the stay.
WiFi service is generally good with many guests highlighting the strong and stable connection, although some report occasional issues with reliability, particularly late at night.
Parking facilities are another strong point with secure, convenient parking often included in the room price, making it a hassle-free experience for those traveling by car.
The hotel is considered family-friendly, offering large rooms and a welcoming environment, although some guests suggest the need for more child-specific amenities.
The beds receive high marks for comfort with guests frequently mentioning the quality of mattresses and bedding, ensuring a restful night's sleep.
Business travelers also find the hotel suitable, noting the convenient location and the presence of comfortable writing desks. Minor issues such as noise and the need for more business-specific amenities are mentioned, but overall, the hotel meets the needs of business guests.
However, some guests feel that the hotel falls short of the four-star expectations, particularly in terms of breakfast quality, service and overall value for money. While many guests express satisfaction, there is a clear sentiment that the hotel's amenities and services could be improved to fully justify its four-star rating.
In summary, GARNI HOTEL AMI offers a comfortable, centrally-located stay with friendly staff, ample parking and well-appointed rooms. While the breakfast and cleanliness standards could be improved, the hotel generally meets the needs of both leisure and business travelers. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as an inner courtyard view. The unit has 2 beds.
King SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. This suite features soundproof walls, a minibar, a flat-screen TV with cable channels and a patio. The unit offers 1 bed.
King Suite with Spa BathGuests will have a special experience as this suite offers a hot tub and a sauna. Boasting a private entrance, this air-conditioned suite comes with 1 bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a minibar, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
Guest Reviews
Location
GARNI HOTEL AMI is frequently praised for its excellent, central location, making it an ideal choice for both business and leisure travelers in Novi Sad. Guests find it conveniently situated within walking distance of the city center with numerous mentions of a 10 to 25-minute walk to main attractions, including the old town, main square and Petrovaradin Fortress. The proximity to both the bus and train stations is another highlight, providing easy access for those arriving by public transport. Many guests appreciate that the hotel is located on a main boulevard, yet remains quiet at night, offering convenient access to shops, restaurants and other amenities. Secure parking facilities also add to the convenience for those traveling by car. Overall, the hotel's strategic location is highly regarded for facilitating easy exploration of Novi Sad.
Breakfast
GARNI HOTEL AMI's breakfast receives mixed but generally positive feedback from guests. Many reviews highlight the delicious and tasty nature of the offerings, describing the breakfast as good, ample and varied enough for most tastes. Several guests appreciated the breakfast's rich and abundant selection, praising it for including traditional Serbian food and a satisfying variety of dishes considering the price.
On the flip side, some guests found the breakfast selection rather basic with frequent mentions of limited options and a need for more variety, especially for those staying multiple days. The absence of fresh fruit, sweets and freshly squeezed juices was noted by several reviewers. Issues with organization, such as delays in setting up the breakfast buffet and coffee service, as well as dissatisfaction with the quality and temperature of the food, were also mentioned.
While many found the breakfast to be decent with a few describing it as excellent or fantastic, there were remarks about it being insufficient for a 4-star hotel standard. Suggestions for improvement include offering more diverse and fresh options, better coffee and a more expansive selection to cater to different preferences.
Overall, while the breakfast at GARNI HOTEL AMI is satisfactory for many guests, there is room for enhancement to meet higher expectations.
Dinner
GARNI HOTEL AMI offers a generally positive breakfast experience for its guests. The breakfast receives praise for its delicious food, variety and healthy options. Many guests appreciate the great location of the hotel and commend the breakfast as very good. The buffet is described as decent, presenting a satisfactory range. However, there are some negative remarks; a few guests found the coffee less than ideal, describing it as bad. Additionally, tea is not available upon request, which disappointed some visitors. Notably, the hotel does not offer a restaurant service beyond breakfast, limiting dining options for guests.
Rooms
The reviews of the rooms at 'GARNI HOTEL AMI' highlight an overwhelmingly positive experience with some notable variances. Guests consistently praised the rooms for being spacious, clean and comfortable. Many found them cozy and well-furnished with modern amenities, such as air conditioning and Smart TVs. The bathrooms were frequently described as large with excellent water pressure in the showers. Daily cleaning services kept rooms tidy and fresh, contributing to an overall pleasant stay.
Additional perks mentioned include well-stocked minibars, secure on-site parking and stylish decor. Several guests appreciated the high-quality furnishings and spacious layouts, ideal for both families and individual travelers seeking comfort. Rooms designed with saunas, jacuzzis and steam bathrooms were particularly highlighted by those desiring a touch of luxury.
However, not all feedback was entirely glowing. Some guests encountered minor issues such as worn furniture, stained upholstery and occasional lapses in cleanliness. Instances of poor sound insulation, broken showers and problems with air conditioning were also reported. Despite these issues, the positive feedback generally overshadowed the negatives with many guests expressing satisfaction and endorsing the hotel's accommodations.
Overall, 'GARNI HOTEL AMI' offers spacious, comfortable and well-appointed rooms that contribute to a gratifying stay for most visitors, albeit with room for improving maintenance and cleanliness standards.
Beds
GARNI HOTEL AMI boasts an overall positive reception regarding the comfort of its beds, making it a favorable choice for travelers seeking a good night's rest. Guests frequently highlight the comfort and quality of the beds, often describing them as very comfortable with commendations for excellent mattresses and perfect bedding. The hotel rooms are generally noted for being large, clean and receiving daily cleaning, which contributes to a pristine sleeping environment.
Reviewers appreciate the big and comfortable beds, including king-size options and well-maintained, fresh sheets. The pillows also receive praise for being great and contributing to a restful sleep. However, there are occasional mentions of issues such as worn-out mattresses, small or uncomfortable additional beds and isolated complaints about bed squeaking or less comfortable sofa beds. Despite these minor setbacks, the overarching sentiment is positive, highlighting the hotel's ability to provide an extremely comfortable sleep experience.
In summary, GARNI HOTEL AMI is well-regarded for its comfortable and well-maintained beds, ensuring guests enjoy a restful stay.
Cleanliness
Situated in a convenient and accessible location, Garni Hotel Ami offers ample parking and cozy, spacious rooms that many guests have praised for their comfort. The hotel's staff have also been highlighted for their friendliness and attentive service. In terms of cleanliness, the hotel has received mixed reviews.
On the positive side, many guests remarked on the tidy, well-cleaned rooms with super clean bathrooms and comfortable beds. Housekeeping staff were particularly noted for being friendly and efficient with some guests mentioning that rooms were cleaned daily and towels were frequently changed. The overall impression of the hotel being clean, fresh and smelling good was a common sentiment among satisfied guests.
However, the hotel has also faced criticism regarding cleanliness. Some guests noted issues such as dusty furniture, stained carpets and upholstery and improperly cleaned bathrooms. There were also mentions of inadequate vacuuming and leftover items from previous guests. The elevator was also frequently mentioned as being dirty, indicating inconsistent upkeep in communal areas.
While there are many positive comments about the overall cleanliness and coziness of the rooms, it is clear that Garni Hotel Ami needs to address specific areas and ensure a consistent standard of cleaning throughout the property to meet the expectations of all its guests.
Staff
The staff at GARNI HOTEL AMI receive high praise for their friendliness, professionalism and willingness to assist. Whether it's the room cleaning ladies or the reception team, guests consistently highlight how kind and helpful everyone is. Many reviews mention the politeness and courteous demeanor of the staff, along with their efficiency in handling tasks like check-in and check-out. The hotel's housekeeping also stands out for its excellence, ensuring rooms are not only clean but also comfortable. Although a few reviews note instances of less helpful or unfriendly service, these are in the minority. Overall, the staff's responsiveness, approachable nature and hospitality leave a positive impression on guests, contributing significantly to an enjoyable stay at the hotel.
Wi-Fi
GARNI HOTEL AMI offers free wifi throughout the premises with many guests acknowledging the strong and stable connection. The internet speed is frequently praised, described as good and fast. Despite these positive aspects, some guests have noted issues with reliability, particularly late at night and a few mentioned that the wifi worked better close to the door rather than in the room. Overall, the hotel's wifi meets the needs of most guests, providing a reasonable connection for general use.
Parking
GARNI HOTEL AMI offers a range of impressive parking facilities that have earned high praise from guests. The parking is secure, often fenced or behind a gate, providing peace of mind for travelers. The hotel features a large, guarded parking lot that is both easy to access and convenient, set within a protected backyard. Many guests appreciated the convenience of free parking, which is often included in the room price. Additionally, the parking areas are well-maintained and can accommodate larger vehicles with some spaces even offering EV chargers.
Despite these positive points, some guests did mention difficulties in locating the parking lot, noting that signage from outside could be improved. However, once found, the benefits of private, secure parking behind the hotel shine through. The facility is described as romantic yet practical with ample space and clean surroundings. For those arriving by car, parking at GARNI HOTEL AMI is generally a positive experience, providing valuable convenience in the heart of Novi Sad.
Family
GARNI HOTEL AMI stands out as a highly family-friendly destination, praised consistently for its welcoming environment that caters to guests of all ages. The hotel offers large family rooms and apartments, making it suitable for families seeking ample space. Guests appreciate the home-like atmosphere and the attentive housekeeping that adopts a family-style approach.
Despite its many advantages, there are some limitations to be noted. While the hotel is great for a family vacation, the facilities specifically designed for children are somewhat limited. There have been mentions of a lack of content and amenities for children and occasionally the dining arrangements make it challenging for families to eat breakfast together.
Overall, the hotel receives commendations for its suitability for families and it is often recommended for those traveling with children. Last but not least, the hotel’s prompt attention to specific needs, such as providing a baby crib upon request, highlights its commitment to family-friendly service.
4 Star
Reviews of the Garni Hotel Ami suggest a mixed experience, particularly concerning its four-star rating. Many guests have highlighted that the hotel does not meet the expectations associated with this rating. Criticisms include subpar breakfast options, service quality and overall value for money. Some reviewers specifically mentioned that the customer service and amenities fell short of what is typically anticipated from a four-star establishment.
Despite these concerns, there are positive remarks about the hotel. Some guests expressed satisfaction and described the hotel as "definitely a 4-star hotel" and "Overall TOP." There is a promise of return visits from satisfied customers, which hints at a group of visitors who find the hotel meets their standards. However, it is clear that, for many, the facilities and services offered do not fully justify the four-star label.
Business
GARNI HOTEL AMI appears to be a solid choice for business travelers based on guest reviews. The hotel meets standard expectations for business trips and provides several business-friendly services. It is particularly praised for its convenient location, being close to workplaces, the city center and transfer points, making it ideal for work-related stays.
Guests appreciated the comfortable and spacious writing desks in the rooms, which are essential for productivity. However, there are some minor drawbacks mentioned, such as occasional noise and the need for improved business amenities. Additionally, an earlier breakfast service would be beneficial for those needing to start their day early. Overall, GARNI HOTEL AMI is viewed favorably as a good business hotel with a suitable location and adequate facilities for work.
No, GARNI HOTEL AMI doesn't have any pool.
No, a spa isn't available at GARNI HOTEL AMI.
No, GARNI HOTEL AMI doesn't allow dogs.
Yes, parking facilities are available at GARNI HOTEL AMI.