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Summary of reviewsThe Atrium Hotel - Family friendly receives extensive praise for various aspects, most notably its exceptional location, dining experiences, cleanliness and family-oriented amenities. Nestled near the slopes with stunning mountain views, the hotel's proximity to Mount Grebenok’s cable car, the train station and Old Smokovec's center makes it a convenient and tranquil retreat that does not compromise on accessibility. The hotel's peaceful environment and great facilities for children further enhance its appeal as a family-friendly destination.
Guests consistently laud the hotel's breakfast and dinner offerings, noting a rich variety and high quality of food. The breakfast buffet features a diverse, healthy and tasty selection, often described as luxurious with delightful extras like prosecco. Dinner maintains similar standards with the half-board option being highlighted for its excellent and flavorful dishes. The friendly and accommodating staff significantly elevate the dining experience.
The rooms, while very clean and comfortable, receive mixed reviews regarding their size. Some guests find the rooms on the smaller side, particularly for a family of four and note the lack of certain amenities such as slippers and a refrigerator. However, the overall cleanliness is highly commended with all areas of the hotel meticulously maintained, reflecting a high standard of hygiene that enhances the family-friendly atmosphere.
The staff at Atrium Hotel are repeatedly praised for their exceptional kindness and professionalism. Their friendly and helpful demeanor, especially towards children, leaves a lasting positive impression on guests. Particular mention goes to Mr. Marian at the reception for his warm and accommodating service.
The hotel's pool area is another standout feature, particularly appreciated by families. The clean and beautiful pools, including a dedicated children’s pool, contribute to the hotel's family-friendly appeal. Though a few minor issues were mentioned, such as the pool’s shape and occasional temperature malfunctions, the pool area remains a highlight for many guests.
Overall, Atrium Hotel is celebrated as an ideal family-friendly destination, excelling in providing a welcoming and enjoyable environment for families with children. The rich children's program, excellent animators and thoughtful amenities make it a top choice for family vacations, reinforcing its reputation as a premier destination for quality family time. Show more
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Categories
Hotel with EV Charging Stations
Hotel with Ski To Door Access
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Hotel with Indoor Pool
Room Types
Standard Double Room with Extra Bed and Wellness AccessThis room features a balcony. It comes with satellite TV and a phone, and includes a private bathroom.
Family Suite with Wellness AccessThis unit consists of 2 separate rooms, a bathroom, satellite TV, and a balcony with mountain views.
Standard Twin Room with Wellness AccessThis room comes with a balcony, a private bathroom with a shower and a TV with satellite channels.
Standard Twin Room PLUS with Wellness AccessThis twin room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Standard Double Room PLUS with Extra Bed and Wellness AccessThis twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Exclusive Double Room with Wellness AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. This double room features a minibar, a tea and coffee maker, a flat-screen TV with streaming services and a balcony. The unit offers 1 bed.
Exclusive Double Room PLUS with Extra Bed and Wellness AccessProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. Featuring a balcony with mountain views, this double room also provides a minibar and a flat-screen TV with streaming services. The unit offers 2 beds.
Family Apartment Exclusive PlusThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Featuring a balcony with mountain views, this apartment also offers a minibar and a flat-screen TV with streaming services. The unit offers 5 beds.
Guest Reviews
9.0
Excellent
Location
Atrium Hotel boasts an enviable location that consistently delights guests. Nestled right by the slopes and offering a stunning panorama of the mountains, it serves as a prime spot for both ski enthusiasts and nature lovers. Its proximity to the cable car to Mount Grebenok and excellent accessibility from the train station makes it convenient for travelers. The short distance to the center of Old Smokovec and seamless connection with public transport add to the hotel's appeal. The hotel’s surroundings are tranquil yet easily connected, providing a quiet retreat without sacrificing accessibility. Guests also appreciate the great facilities for kids, making it an ideal family-friendly destination.
Breakfast
When it comes to breakfast at the Atrium Hotel - Family friendly, guests have consistently noted a rich and varied selection. The buffet-style service offers abundant choices, ensuring that everyone can find something to their liking. Many reviews highlight the excellent and super delicious food, contributing to an overall satisfying dining experience. The breakfast is often described as colorful, healthy, tasty and luxurious with the added touch of prosecco enhancing the morning meal. The wide selection of dishes and the friendly staff further elevate the dining experience. Guests also appreciate the reliable quality of both breakfast and dinner, often describing them as fantastic and great. Moreover, the option to utilize the pool, waterslide, hot tub and saunas adds to the enjoyment, especially when the weather is less than ideal. Overall, the breakfast offerings at Atrium Hotel garner high praise for their variety, quality and delightful extras.
Dinner
The dinner at Atrium Hotel receives high praise from guests with many highlighting the wide selection of delicious dishes and excellent food quality. Reviewers frequently mention that the meals offer wonderful flavors and a diverse range of options. The half-board dinner is particularly noted for being excellent in every respect with guests consistently describing the experience as fantastic. Additionally, the hotel staff are described as friendly and helpful, further enhancing the dining experience. Overall, guests are very satisfied with their dining experiences, citing great food as a standout feature of their stay.
Rooms
The guest reviews of Atrium Hotel suggest that the rooms are generally very clean and comfortable with some comments noting a nice size despite a quirky layout. However, several guests mentioned that the rooms are smaller in size with some describing them as extremely small or cramped for a family of four. Some rooms were lacking amenities such as slippers and a refrigerator. While the rooms are clean and comfortable, potential guests should be aware of the compact space, especially if traveling with larger groups.
Cleanliness
Atrium Hotel - Family friendly has garnered praise for its exceptional cleanliness across various facets of the property. Guests frequently note that the hotel maintains very high standards of cleanliness with clean and well-kept rooms, pools, wellness areas and common spaces. Remarks consistently highlight that the hotel is very clean and everything is beautifully maintained. While the facility shows signs of wear and some areas could benefit from renovation, the cleanliness and a friendly staff contribute significantly to a positive stay for families. The tidy environment complements the fantastic program for children, making it an attractive choice for a family-friendly vacation.
Staff
Travelers have consistently praised the staff at Atrium Hotel for their exceptional kindness and professionalism. The staff's approach towards children is particularly commendable, ensuring that families feel truly welcome. Reviewers frequently describe the service as friendly, accommodating and incredibly helpful. The kindness of the staff stands out with many noting their readiness to go the extra mile to assist guests. Receptionist Mr. Marian is often mentioned for his particularly warm and helpful demeanor. Overall, the staff at Atrium Hotel consistently impresses with their pleasant, professional and friendly attitude, making guests feel well-informed and valued throughout their stay.
Pool
The pool area at the Atrium Hotel is highly appreciated by guests, particularly for families with children. Multiple reviews mention that the pools are fantastic, beautiful and clean, contributing to an overall satisfactory experience. The hotel also offers a wellness area that guests find very nice and it conveniently connects to the main pools, enhancing the relaxation options available. The presence of a children's pool further emphasizes the family-friendly environment. Some minor issues were noted, such as the shape of the pool limiting swimming options and a report of the pool being cold due to a malfunction. Despite these, the pool area remains a notable highlight for many visitors.
Family
Atrium Hotel emerges as a premier destination for families, particularly those traveling with children. Consistently praised for being extremely child-friendly, this establishment is frequently highlighted as an ideal hotel for a trip with children. It features a rich children's program and excellent animators who ensure there is plenty of entertainment for the little ones.
Guests appreciate the hotel's focused approach towards catering to families, often referring to it as the best family hotel or a top hotel for families with children. The conditions for children at the hotel receive high marks, reinforcing it as a fantastic choice for family vacations. Overall, Atrium Hotel stands out as an excellent and welcoming place where families can enjoy quality time together.
Yes, Atrium Hotel - Family friendly has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Atrium Hotel - Family friendly.
No, Atrium Hotel - Family friendly doesn't allow dogs.
Yes, parking facilities are available at Atrium Hotel - Family friendly.
No, Atrium Hotel - Family friendly doesn't have a gym.