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Summary of reviewsWaves offers a coastal escape that combines convenience, comfort and accessibility. Positioned just meters from a beautiful sandy beach, the hotel's prime location ensures guests can easily access the seaside and the nearby town center, providing a blend of relaxation and community enjoyment. Travelers appreciate the proximity to shops, cafes and restaurants within a short stroll along the beach, contributing to an overall hassle-free and delightful stay.
The accommodations at Waves are praised for their spaciousness and comfort with many featuring ocean views, inviting patios or balconies and amenities such as kitchenette facilities and spa baths. While the rooms are generally clean and well-equipped, some minor refurbishments could further enhance the guest experience. The cleanliness of the hotel is frequently highlighted with many guests noting the tidy and cozy environments maintained by the efficient cleaning staff.
The outstanding staff at Waves significantly contributes to the positive reviews, consistently praised for their friendliness, helpfulness and accommodating nature. The smooth check-in process and excellent customer service leave a lasting impression on guests.
Tech-savvy travelers will appreciate the reliable free WiFi, which includes access to Netflix and Sparksport, providing ample in-room entertainment options. This adds a modern touch to the stay, ensuring guests stay connected and entertained.
The hotel's ease of beach access is a major draw with the sandy shores only a two-minute walk away. This proximity makes Waves an ideal choice for beach lovers, offering stunning sea views and a safe environment for both adults and children.
Parking at Waves is generally satisfactory with secure, ample and convenient off-street options. While some found parking a bit tight at times, the overall sentiment is positive.
Comfortable and spacious beds enhance the restful experience at Waves, though the sofa beds received mixed reviews regarding their comfort. The main beds are often praised for their size and coziness, contributing significantly to a restful night's sleep.
Overall, Waves manages to deliver a comfortable four-star experience with a touch of luxury, particularly noted for its spa amenities. Features such as the large whirlpool and spa baths add a sense of indulgence, making it a sought-after destination for relaxation and comfort.
Despite some minor issues, Waves is largely viewed as offering good value and pleasant services, providing an accessible and enjoyable beachside retreat for all guests. Show more
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Categories
Motel near The Beach
Motel Taking Steps Towards Sustainability
Accessible Motel
4-Star Motel
Room Types
Waves Studio with Spa BathThis studio features a spa bath and patio. Units feature a 42" 4K Smart TV with free NETFLIX, Spark Sports, YouTube and satellite channels. The kitchenette includes a microwave, a refrigerator and tea/coffee making facilities.
Waves King Suite with Spa BathThis apartment features a spa bath and a balcony. There is 42" 4K Smart TV with free NETFLIX, Spark Sports, YouTube and satellite channels in the lounge area. The kitchenette provides a toaster, a microwave, a refrigerator and tea/coffee making facilities.
Waves StudioThis studio has a electric kettle, an electric stovetop and a microwave. It also has a 42" 4K Smart TV with free NETFLIX, Spark Sports, YouTube and satellite channels.
Waves King Suite with Walk-in ShowerThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Waves Family SuiteThis apartment features a spa bath and a balcony. There is 42" 4K Smart TV with free NETFLIX, Spark Sports, YouTube and satellite channels in the lounge area. The kitchenette provides a toaster, a microwave, a refrigerator and tea/coffee making facilities.
You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Waves Seaview SuiteThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
With its fantastic location and close proximity to the beach, Waves offers an incredibly convenient stay for travelers seeking a coastal escape. The property boasts a superb setting just meters from the seaside, making it ideal for those who love easy beach access. Guests consistently highlight the ability to walk to both the beach and the town center, appreciating the short 10-minute stroll along the shore to reach shops, cafes and restaurants.
Accommodation at Waves is praised for not only its location but also its spacious and comfortable units, many featuring ocean views and inviting patios or balconies. The rooms are well-equipped, making them suitable for short stays and the cleanliness and maintenance of the premises are often noted.
The area around Waves is also well-regarded for being quiet yet vibrant with plenty of dining options and shopping opportunities within walking distance. This combination of proximity to local amenities and the peaceful beachfront setting makes Waves a preferred choice for both relaxation and convenience.
Overall, the excellent location of Waves—right by the beach and close to the town center—along with its comfortable facilities, ensures a delightful and hassle-free stay for all guests.
Rooms
The rooms at Waves are often noted for their spaciousness and comfort. Many guests appreciated the large, well-equipped rooms with particular mention of features like kitchenette facilities, spa baths and balconies offering beautiful sea views. The beds received high praise for their comfort and the overall cleanliness and tidiness of the rooms were frequently highlighted. The layout and furnishing of the rooms, including comfortable seating areas and the convenience of soundproofing, contributed to a pleasant stay.
However, although the rooms were generally clean and well-maintained, some guests mentioned that certain aspects seemed outdated or in need of refurbishment, particularly the carpets and some furniture. A few reviews pointed out musty or damp smells in the rooms, though these remarks were less common. Despite these minor drawbacks, most guests found the room facilities to be sufficient for their needs and the proximity to the beach added to the appeal.
Overall, Waves offers a comfortable and enjoyable stay with spacious, clean and well-equipped rooms, though some updates could enhance the experience further.
Beds
Guests at Waves generally found the beds to be a highlight of their stay. Many reviewers emphasized that the beds were super comfortable and spacious with several mentioning that they were large and offered great comfort. The positive feedback suggests that the beds are a strong point, particularly noting their size and comfort.
However, there were mixed reactions regarding the sofa beds. A significant number of reviews highlighted that the sofa beds were uncomfortable, often mentioning thin mattresses and a lack of extra bedding. Some guests found the sofa beds to be insufficiently padded, leading to discomfort from the springs.
Pillows received varied feedback as well. While some guests mentioned the excellent quality of the pillows, others noted they were either too flat or lumpy, indicating a need for consistency in pillow quality.
Despite a few negative remarks about firmness and additional bedding needs, the prevailing sentiment is that the main beds at Waves contribute significantly to a restful night's sleep with many guests appreciating their comfort and spaciousness.
Cleanliness
Waves offers a range of experiences in regards to cleanliness with many guests appreciating the immaculately maintained rooms and facilities. Numerous reviewers noted how exceptionally clean and tidy their accommodations were, highlighting the comfort and spaciousness of the rooms. Positive mentions of clean and well-equipped spaces, cozy environments and efficient cleaning staff add to the favorable impressions. Many guests would definitely consider staying again due to the clean and comfortable atmosphere.
However, there were some concerns. Issues such as black insects in rooms and bathrooms, dirty carpets and mold in certain areas were reported. Some guests felt that bathroom cleanliness needed improvement with mentions of grime, leftover hair from previous occupants and improper cleaning of spa baths. Additionally, some guests experienced maintenance issues, such as chipped paint, dirty windows and a musty smell in rooms.
Despite these occasional setbacks, it’s clear many visitors found their stay pleasant due to the overall cleanliness and orderliness. The minor problems seem to be the exception rather than the rule with the majority of reviews praising the hotel's efforts to maintain a clean and inviting environment.
Staff
Waves hotel has garnered a reputation for its excellent staff, consistently highlighted as friendly, helpful and accommodating. Guests often mention the warm welcome they receive with a smooth and easy check-in process led by courteous and polite receptionists. Many reviews emphasized how the staff went out of their way to be helpful, providing great communication and ensuring all needs were promptly met.
The hospitable nature of the staff extends across all areas of the hotel, from the cheerful and diligent cleaning staff to the efficient and flexible management. Specific instances include front desk personnel swiftly resolving issues, such as fixing a malfunctioning heat pump remote and providing helpful directions for late-night arrivals. Additionally, the staff’s willingness to accommodate special requests, like granting late check-outs, was highly appreciated.
Overall, service at Waves is described as faultless with excellent customer care being a standout feature. The positive impression left by the staff’s friendliness and willingness to assist has made a lasting impact on the guests, contributing significantly to the positive reviews the hotel receives.
Wi-Fi
A stay at Waves promises a pleasant experience, especially for tech-savvy travelers. Reviewers consistently praised the hotel's good WiFi, appreciating the seamless connectivity during their stay. The complimentary WiFi was a hit among guests, who found it easy to use with no major complaints. Many enjoyed the added perk of free Netflix and Sparksport, enhancing their in-room entertainment options with a variety of TV services including Sky and numerous channels to choose from. Despite a few mentions of difficulties in accessing the wi-fi, the overall feedback indicates that the WiFi service at Waves meets guest expectations, contributing to a comfortable and enjoyable stay.
Beach
Waves boasts an enviable location for beach lovers with its beautiful sandy shores just a mere two-minute walk from the accommodation. The beach's proximity is repeatedly highlighted, making it a fantastic spot for leisurely walks, sunbathing and quick dips in the ocean. Guests frequently mention how the beach is right at the bottom of the road, making access exceptionally convenient.
The location is ideal not only for beach activities but also for exploring nearby shops and dining options, all within a short stroll along the scenic beachfront. The hotel rooms often offer stunning sea views, adding to the allure of the stay. Many mention the lovely and safe environment of the beach, perfect for both adults and children.
In addition to its prime beachside spot, the hotel is central to various attractions and amenities, making it a well-rounded choice for visitors looking for both relaxation and convenience. With a high standard of room comfort and amenities like spa baths, Waves provides an excellent beachfront experience in what is noted to be one of the best beaches on the North Island.
Parking
Guests at Waves hotel appreciate the convenience and availability of parking options. The hotel offers free parking, notably appreciated for being ample and secure with off-street options. Many reviewers found the parking area easy to access and park in, describing it as convenient and well-sized. The presence of courteous staff to assist with key allocation instead of card-driven entry is also highlighted positively. Though some guests mentioned that parking could be tight or difficult at times, the overall sentiment indicates that parking at Waves is generally easy and satisfactory with plenty of spaces available. Secure off-street parking adds an extra layer of comfort for guests.
4 Star
Waves Hotel receives praise for its great price, beautiful fixtures and convenient amenities. Many guests find the bathroom and room features impressive and appreciate the courteous and helpful staff. The overall sentiment is positive with many indicating a desire to return. However, some guests feel the accommodation falls short of a four-star rating and express concerns about the reliability of external booking platform reviews. Despite a few criticisms, the hotel is largely viewed as offering good value and pleasant services.
Accessible
Waves offers a blend of accessibility features, making it a convenient choice for many travelers. The hotel provides spacious cabins with many guest reviews highlighting the ease of access and great accessibility throughout the property. It is conveniently located not far off the highway, ensuring straightforward arrival. The hotel includes handicap bathrooms, accommodating guests with specific needs. Guests enjoyed easy walks in the area, benefiting from the property's generally accessible design. However, it should be noted that the property is not suitable for individuals with significant mobility issues, especially since it requires navigating a single flight of stairs. Overall, Waves stands out for its accessible amenities and convenient location, though it may not be ideal for those with severe mobility limitations.
Luxury
Waves exudes an atmosphere of luxury, particularly noted for its range of spa amenities that add a touch of indulgence to any stay. Guests frequently highlight the large whirlpool and spa baths as standout features, contributing to a sense of relaxation and comfort. The spa pool and hot tub facilities are consistently praised with many reviewers appreciating the added detail of being able to watch TV from the spa bath, enhancing the overall experience. Although there have been minor issues such as a leaking whirlpool tub, the general consensus is that the spa baths are a 100% enjoyable aspect of the hotel, solidifying Waves as one of the best places to stay for those seeking a luxurious retreat.