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Summary of reviewsHotel Sanrriott Osaka Hommachi receives numerous positive reviews from guests, particularly highlighting its strategic and convenient location. Situated between Nagahoribashi and Sakaisuji Hommachi subway stations, the hotel provides easy access to popular destinations such as Shinsaibashi, Dotonbori and Osaka Castle, all within walking distance. Despite being in a vibrant area, the hotel maintains a quiet ambiance, enhancing the overall comfort for travelers.
Guests find the breakfast service commendable for its friendly staff and variety of options, though it is suggested that the selection could be more diverse, especially for non-dairy and vegetarian guests. Dinner services, on the other hand, are well-received with complimentary evening snacks like ramen and udon standing out as a thoughtful addition. The availability of other snacks, hot drinks and even free beer enhances the dining experience, making it convenient for guests after a long day of exploring.
The rooms at the hotel are frequently praised for their cleanliness and modern amenities such as smart TVs with YouTube. However, many guests note the small and cramped nature of the rooms, which can be a downside for those traveling with significant luggage. Despite this, the overall comfort and functionality of the rooms receive positive feedback with cleanliness contributing to a satisfactory stay.
Cleanliness standards at the hotel are generally lauded with many guests appreciating the well-maintained and spotless rooms and public areas. Disinfectants provided in rooms add an extra layer of reassurance for guests. However, inconsistent room cleaning services have led to some concerns, especially during extended stays.
The staff at Hotel Sanrriott Osaka Hommachi are frequently praised for their professionalism, helpfulness and friendly demeanor. Multilingual staff, including speakers of English and Chinese, further enhance the guest experience, making communication smooth and effective. The staff's attentive service and willingness to assist with various needs significantly contribute to the hotel's positive reputation.
Guests generally find the free Wi-Fi service to be fast and reliable, although there are occasional reports of connectivity issues. The hotel's spa and public bath facilities, especially the onsen, are also a highlight, offering relaxing and well-maintained amenities despite some minor limitations.
Families visiting the hotel find it family-friendly with amenities like a toy room, kid-friendly lounges and a game room adding value to their stay. Although family suites are not available, the hotel still manages to accommodate families comfortably, complemented by friendly and responsive staff.
Beds at the hotel receive mixed reviews due to their firmness with some guests finding them too hard and uncomfortable. However, others appreciate the firm support the beds provide, indicating mixed preferences among guests.
Overall, Hotel Sanrriott Osaka Hommachi offers a reliable and convenient stay with excellent value for money. Its prime location, professional staff and thoughtful amenities make it a favorable choice for travelers seeking affordability and accessibility in Osaka. While there are areas for improvement, particularly with room size and variety in breakfast offerings, the hotel's strengths in location, service and cleanliness make it a recommended option for both business and leisure travelers. Show more
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Categories
Hotel with Spa
Family Friendly Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Double Room with Two Double BedsOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit offers 2 beds.
Double Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit offers 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, soundproof walls, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 1 bed.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV. The unit has 3 beds.
Twin Room with Extra BedFeaturing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit has 3 beds.
Bunk Bed RoomOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit offers 1 bed.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle. The unit has 2 beds.
Guest Reviews
Location
Hotel Sanrriott Osaka Hommachi boasts an exceptionally favorable location according to guest reviews. Nestled between two subway stations, Nagahoribashi and Sakaisuji Hommachi, the hotel offers convenient access to various parts of Osaka. Many reviews highlight the proximity to popular areas such as Shinsaibashi, Dotonbori and Osaka Castle, all within a comfortable walking distance. This central positioning makes it easy for guests to explore nearby attractions, enjoy dining at local restaurants and shop at numerous convenience stores and supermarkets, including a 24-hour Aeon supermarket and a McDonald's adjacent to the hotel.
With the hotel being situated on a major road, it allows straightforward connections to different metro lines, enhancing the ease of transportation for sightseeing and accessing neighboring cities. Although the hotel is located in a vibrant area, it maintains a quiet ambiance, as noted by several guests.
The overall consensus emphasizes the ease of moving around the city, whether for leisure or business and the presence of essential amenities nearby, making Hotel Sanrriott Osaka Hommachi an ideal stay for travelers seeking convenience and accessibility.
Breakfast
The breakfast at Hotel Sanrriott Osaka Hommachi receives mixed reviews, but there are many positive points highlighted by guests. The staff at the breakfast venue are frequently praised for their friendliness and approachability, contributing to a pleasant start to the day. Guests have enjoyed a variety of options with some finding the breakfast delicious and satisfying. The buffet includes interesting choices like yakisoba and a soup machine, along with a rich variety of breads.
Despite these positives, there are several areas for improvement noted by guests. The selection is often described as limited and lacking variety, particularly for non-dairy and vegetarian options. Some guests found the quality and taste of the breakfast to be subpar and repetitive with offerings such as bread, jams, udon and meatballs being too basic. The cost of the breakfast has been deemed too high by some, especially compared to nearby alternatives.
In summary, while the breakfast service excels in staff hospitality and offers some satisfying options, it could benefit from greater variety and improved quality to fully meet guest expectations.
Dinner
The dinner offerings at Hotel Sanrriott Osaka Hommachi have garnered substantial praise from guests. One of the standout features is the provision of free ramen and udon in the evening, typically available from 5:30 to 7:30 pm. This complimentary service is a hit among guests, who appreciate the delicious taste of the dishes. Additionally, the hotel offers other snacks and hot drinks during the evening, including free water, coffee, chocolate milk and even octopus balls for a small additional cost.
Guests have noted the concept as thoughtful and convenient, often highlighting how these offerings enhance their overall stay, especially after a day of exploring Osaka. The provision of free beer and coin-operated beer and lemon sour machines in the break room area adds to the appeal.
Overall, the availability of free evening snacks and light meals like ramen and udon significantly contributes to the positive dining experiences at the hotel, making it a recommended choice for travelers. The hotel's strategic location near a 24-hour supermarket and other dining options further complements its dining offerings.
Rooms
The reviews for 'Hotel Sanrriott Osaka Hommachi' reveal that while guests generally found the rooms to be clean and well-maintained, there was a recurring concern about their size. Many reviews highlighted that the rooms, including the bathrooms, are exceptionally small and cramped, offering minimal space for luggage and personal belongings. Despite the compactness, the rooms are described as comfortable, functional and equipped with modern amenities such as smart TVs with YouTube. Guests also appreciated the convenience of the location and the warm welcome from the staff. However, issues such as a lack of storage space, poor ventilation and occasional unpleasant odors were noted. The cleanliness and tidiness of the rooms were positively remarked upon, contributing to a satisfactory stay overall.
Beds
Guest reviews of Hotel Sanrriott Osaka Hommachi reveal mixed sentiments about the beds. While a number of guests appreciated the comfort, noting that the beds were spacious, soft and even conducive to sound sleep, others found the experience less than ideal. Many guests described the beds as being exceedingly firm or hard, comparing them to sleeping on the floor or even rocks. Despite some reviews mentioning the beds were good for the spine or offering a firm sleeping surface, the recurring theme of discomfort due to the hardness of the mattresses stood out prominently.
Issues with pillows were also common with reports of them being low in quality, too hard or almost non-existent. Although additional pillows could be requested from reception, this was not always seen as sufficient to mitigate discomfort. The size of the beds also drew some complaints with a few guests finding them small, thin or deformed, exacerbating the uncomfortable sleeping conditions.
On a positive note, some guests managed to find the bed dimensions and the bedding satisfactory, delighting in quiet, comfortable sleep experiences. However, overall, the prevalent opinion leans towards finding the hotel's beds on the harder and less comfortable side.
Cleanliness
Hotel Sanrriott Osaka Hommachi garners mixed feedback regarding cleanliness from its guests, though the majority highlight positive experiences. The hotel is generally described as clean and well-maintained, featuring modern facilities and spotless rooms. Many guests praise the cleanliness and comfort of the rooms and bathrooms, noting clean carpets and tidy amenities, including public baths and laundry areas.
The cleanliness and hygiene levels are frequently lauded with several reviews emphasizing the hotel's overall clean atmosphere and well-kept surroundings. The clean and functional bathrooms, coupled with well-maintained public spaces, contribute to the guests' satisfaction. Disinfectants are available in the rooms, adding an extra layer of reassurance.
However, there are some concerns, particularly regarding inconsistent room cleaning services. Some guests mentioned encountering dusty corners, dirty carpets and lingering odors. The cleaning service appears to be by request and some found it challenging to have their rooms cleaned during multi-night stays, resulting in uncollected garbage and unattended rooms.
Despite these isolated issues, the hotel is generally perceived as providing a satisfactory level of hygiene and cleanliness, complemented by friendly and accommodating staff. The value for money, prime location near various restaurants and overall decent cleanliness make Hotel Sanrriott Osaka Hommachi a favorable choice for many travelers.
Staff
Hotel Sanrriott Osaka Hommachi consistently receives praise for its exceptional staff, who are described as very professional, helpful, friendly and accommodating. Reviewers highlight that communication is easy with many staff members proficient in languages such as English and Chinese, which puts non-Japanese speaking guests at ease. The staff is frequently mentioned for their kindness and attentive service, always ready to assist with any needs, such as finding lost items or providing detailed information.
Guests appreciate the welcoming and polite demeanor of both the reception and general staff, noting their enthusiasm and positive attitudes. Several reviewers point out the staff's ability to provide excellent service with a smile, making their stays more pleasant and memorable. Specific individuals like Jessica at the reception receive special commendations for their outstanding support.
While the majority of feedback is overwhelmingly positive, a few guests note occasional lapses in receptiveness and efficiency. However, these instances appear to be exceptions in an otherwise highly regarded service. Altogether, the staff at Hotel Sanrriott Osaka Hommachi significantly contributes to the hotel's reputation for good service and value for money, making it a recommended choice for travelers.
Wi-Fi
At Hotel Sanrriott Osaka Hommachi, guests have access to free Wi-Fi throughout their stay, including in the lounge and individual rooms. Many reviews praise the Wi-Fi for being fast, reliable and providing a strong signal. This complimentary Wi-Fi is perfect for both casual browsing and getting work done, evident from guests who could do remote work while enjoying coffee in the lounge.
Overall, reviewers point to a generally positive experience with the hotel's internet connection, describing it as "good" and "excellent." However, some guests did encounter occasional issues with weak or unstable signals with a few mentioning difficulty connecting to YouTube and periods when the internet was slow or stopped working entirely. Despite these isolated incidents, the majority find the hotel's Wi-Fi service satisfactory and efficient for their needs.
Spa
The spa at Hotel Sanrriott Osaka Hommachi receives generally positive feedback from guests with highlights focusing on the excellent onsen and spacious public bath facilities. The onsen, praised for being relaxing and clean, is available on the ground floor and often noted as not being too crowded, especially in the early morning. Guests appreciate that the onsen is free to use, although reservations are sometimes required. The public bath is described as large, allowing for comfortable stretching and providing a relaxing experience.
However, the spa service does have some limitations. The communal bath facilities are more favorable towards men and aren't well-suited for couples and some facilities are only open for a limited number of hours each day. Additionally, a few guests mentioned concerns about the water's cleanliness and filtration in the public baths.
Aside from these minor issues, the overall consensus is that the spa and public bath areas are well-maintained and provide a relaxing escape for guests, making them a valued amenity of the hotel.
Family
Hotel Sanrriott Osaka Hommachi provides an excellent family-friendly experience with a range of amenities designed to keep both parents and children entertained. Families can take advantage of a toy room that promises endless fun for kids, along with convenient family amenities including towels and bathrooms tailored for little ones. The hotel has thoughtfully designed spaces like a family-friendly lounge, a family spa and a game room, all of which enhance its appeal for those traveling with children.
While family suites are not available, individual rooms are highlighted as comfortable and capable of accommodating multiple guests. The staff receives positive remarks for their friendly and responsive service, which ensures a welcoming atmosphere for families. Various complimentary offerings such as free snack time, ramen, takoyaki, yoga and massage sessions add great value to a family's stay.
The hotel's location is considered strategic with easy access to major sights like Osaka Castle, making it convenient for family outings. Furthermore, the presence of nearby restaurants and convenience stores adds to the hotel's suitability for families. While there seems to be a minor inconvenience with limited room cards, the overall positive experience, highlighted by enthusiastic reviews from families who have visited, suggests that Hotel Sanrriott Osaka Hommachi is a fantastic choice for travelers with children.
3 Star
Hotel Sanrriott Osaka Hommachi offers a reliable and convenient stay for those seeking affordable accommodation in Osaka. The hotel provides excellent value for money, especially considering the complimentary services like the free onsen and ramen. Many guests appreciate its good location, making it an accessible choice for travelers. The staff display wonderful Japanese hospitality, enhancing the overall experience.
While the hotel is clearly positioned as a three-star establishment, it manages to meet expectations with its well-rounded amenities and cost-effective services. Reviews highlight that it serves its purpose efficiently, though it may lack the luxury found in higher-starred hotels. Some rooms are deemed a bit small, but they offer a reasonable and decent stay.
However, there are mixed feelings on the facilities and services; some find the accommodation to be cheap and not quite up to the expectations for a three-star rating, advising that similar hotels in the area might offer more luxurious options. The hotel might be average at best, but for travelers on a budget seeking value, it is still a viable option.
Accessible
Hotel Sanrriott Osaka Hommachi boasts a strategic location that enhances its appeal for tourists seeking convenience. Nestled between Nagahoribashi Station and Sakaisuji Hommachi Station, the hotel offers easy access to public transportation, nearby attractions and essential services. Guests can effortlessly explore Nishiki Market, Shinsaibashi and other popular sites without the need for lengthy walks or complex commutes. The presence of a nearby Family Mart, various restaurants and even a great supermarket enhances the guest experience further.
However, the hotel falls short in terms of accessibility for disabled guests and the elderly. While it is described as disability-friendly and "disabled accessible," the absence of wheelchair ramps, escalators and elevators at crucial points creates significant barriers. This limitation makes it less than ideal for older adults, senior citizens and those with mobility challenges. Moreover, wheelchair users have reported difficulties with door operations, emphasizing the need for better support and facilities for disabled guests.
Despite these shortcomings, the hotel offers quick and easy self-check-in, a 500 yen service for beer from an automatic machine and numerous staff fluent in Chinese, adding to the overall convenience. For those without significant mobility issues, the hotel’s location remains a significant advantage for a seamless and enjoyable stay.
No, Hotel Sanrriott Osaka Hommachi doesn't have any pool.
Yes, a spa is available at Hotel Sanrriott Osaka Hommachi.
No, Hotel Sanrriott Osaka Hommachi doesn't allow dogs.
No, parking facilities aren't available at Hotel Sanrriott Osaka Hommachi.
No, Hotel Sanrriott Osaka Hommachi doesn't have a gym.