Clarion Hotel Grand Östersund
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Summary of reviewsClarion Hotel Grand Östersund enjoys high praise from its guests, particularly for its prime central location. Nestled in the heart of Östersund, the hotel offers easy access to key attractions such as Jamtli and Lake Storsjön, vibrant pedestrian streets, shopping areas and a variety of restaurants and bars. Guests appreciate the quiet surroundings despite the centrality and the adjoining transportation hubs, ample parking facilities and strategic positioning contribute to its convenience.
The hotel is equally commended for its hearty and varied breakfast, which is often described as excellent. The buffet includes options catering to diverse dietary needs, such as gluten and lactose-free choices and features fresh fruits, vegetables, scrambled eggs, salmon and pancakes. The overall breakfast experience is positively enhanced by the well-organized service and friendly staff.
Dinner at the hotel’s restaurant is also well-received with guests highlighting the delicious food and superb service. Dishes like reindeer fillet and cod are particularly noted for their quality. However, some found the temporary bar options during renovations and the variety in the adult and children's menus lacking.
Rooms at the Clarion Hotel Grand Östersund are described as clean, well-furnished, comfortable and inviting. Guests appreciate the spaciousness and modern features, including luxurious bathrooms and, occasionally, refrigerators. Despite some concerns about small room sizes, temperature control and outdated decor, the general consensus is that the rooms offer a pleasant and restful experience.
The hotel’s cleaning standards receive mixed feedback, although a substantial number of guests praise the cleanliness of the rooms and common areas. There are occasional lapses such as dust and minor cleanliness issues, but these do not significantly detract from the overall guest experience.
One of the standout aspects of the hotel is its exceptional staff. Guests frequently highlight the friendly, helpful and professional nature of the team across all areas, including reception, breakfast service, cleaning and the restaurant.
The hotel's amenities, such as wifi, gym and pool, receive mixed reviews. The wifi is generally stable and appreciated, though it occasionally faces connectivity issues. The gym is considered small and under-equipped, which may not satisfy fitness enthusiasts. The pool and sauna, while clean and well-maintained, are noted for being small and sometimes too cold.
Parking options at the hotel are numerous and appreciated for their convenience, despite some concerns over the cost, availability and security. Families find the hotel particularly accommodating with large, comfortable rooms and a child-friendly atmosphere that makes it a preferred choice for returning families.
Overall, the Clarion Hotel Grand Östersund is highly regarded for its excellent location, comfortable rooms, exceptional breakfast and dinner services and outstanding staff, ensuring a pleasant stay for guests amidst the vibrant life of Östersund.
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The hotel is equally commended for its hearty and varied breakfast, which is often described as excellent. The buffet includes options catering to diverse dietary needs, such as gluten and lactose-free choices and features fresh fruits, vegetables, scrambled eggs, salmon and pancakes. The overall breakfast experience is positively enhanced by the well-organized service and friendly staff.
Dinner at the hotel’s restaurant is also well-received with guests highlighting the delicious food and superb service. Dishes like reindeer fillet and cod are particularly noted for their quality. However, some found the temporary bar options during renovations and the variety in the adult and children's menus lacking.
Rooms at the Clarion Hotel Grand Östersund are described as clean, well-furnished, comfortable and inviting. Guests appreciate the spaciousness and modern features, including luxurious bathrooms and, occasionally, refrigerators. Despite some concerns about small room sizes, temperature control and outdated decor, the general consensus is that the rooms offer a pleasant and restful experience.
The hotel’s cleaning standards receive mixed feedback, although a substantial number of guests praise the cleanliness of the rooms and common areas. There are occasional lapses such as dust and minor cleanliness issues, but these do not significantly detract from the overall guest experience.
One of the standout aspects of the hotel is its exceptional staff. Guests frequently highlight the friendly, helpful and professional nature of the team across all areas, including reception, breakfast service, cleaning and the restaurant.
The hotel's amenities, such as wifi, gym and pool, receive mixed reviews. The wifi is generally stable and appreciated, though it occasionally faces connectivity issues. The gym is considered small and under-equipped, which may not satisfy fitness enthusiasts. The pool and sauna, while clean and well-maintained, are noted for being small and sometimes too cold.
Parking options at the hotel are numerous and appreciated for their convenience, despite some concerns over the cost, availability and security. Families find the hotel particularly accommodating with large, comfortable rooms and a child-friendly atmosphere that makes it a preferred choice for returning families.
Overall, the Clarion Hotel Grand Östersund is highly regarded for its excellent location, comfortable rooms, exceptional breakfast and dinner services and outstanding staff, ensuring a pleasant stay for guests amidst the vibrant life of Östersund.
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Hotel with Indoor Pool
Guest Reviews
Nestled right in the heart of Östersund, the Clarion Hotel Grand Östersund stands out for its prime location. Guests consistently praise the hotel's central positioning, making it incredibly convenient for exploring the city. A short walk places visitors amidst the vibrant pedestrian streets with easy access to shopping areas, restaurants and key city attractions like Jamtli and Lake Storsjön. The hotel's proximity to essential landmarks like the central square and the start of the main shopping street ensures that everything is within easy reach, from cozy cafes to lively bars.
The locale is not only central but also remarkably quiet, providing a peaceful retreat amidst the hustle and bustle of the city. Whether attending events at the nearby Storsjöteatern or taking a leisurely stroll by the lake, guests appreciate the hotel's strategic spot. The ease of parking and the hotel's adjacency to transportation hubs further enhance its convenience.
This prime location is complemented by the hotel's welcoming atmosphere. Visitors frequently mention the friendly and helpful staff, alongside commendable amenities such as a varied and hearty breakfast, a cozy bar and comfortable rooms. Overall, the Clarion Hotel Grand Östersund offers an ideal base for travelers wanting to immerse themselves in the vibrant life of the city while enjoying the comforts of a centrally-located hotel.
Guest reviews for the breakfast at Clarion Hotel Grand Östersund highlight a consistently positive dining experience. Many guests praise the breakfast as good, very good and even excellent with commendations for its variety and freshness. The buffet offers a wide selection of options, catering to diverse dietary needs including gluten and lactose-free choices. The offerings are described as delicious, satisfying and inviting. Specific compliments include the quality of fresh fruit and vegetables, appetizing scrambled eggs, salmon, pancakes and an overall impressive assortment of foods. Additionally, the breakfast service is noted for being well-organized, particularly during COVID times and the friendly staff enhances the experience. Some guests did remark on occasional issues such as crowding, delayed re-stocking and minor lapses in preparation, but these concerns were minimal compared to the overwhelmingly positive feedback. Overall, the breakfast at Clarion Hotel Grand Östersund appears to be a strong highlight with several guests considering it one of the best they've had.
The dinner experience at Clarion Hotel Grand Östersund generally receives high praise from its guests. The restaurant on-site is frequently described as good with many reviewers noting the great quality of the food. Diners particularly appreciated the excellent service and the skill of the chefs, which contribute to the very good dinners offered.
Highlights include amazing and delicious food with specific commendations for the tasty appetizers and the delicious cod. The reindeer fillet also stands out as a high-quality dish. Patrons found the à la carte meals to be of notable quality, revealing a restaurant that strives to maintain high standards.
On the downside, some found the selection in the temporary bar lacking due to ongoing renovations and both the adult and kids' menus were sometimes seen as not having much variety. A few diners mentioned that the meat and sausage were subpar. The restaurant closed completely on Sundays, which was an inconvenience for some guests.
Despite these slight drawbacks, most reviews underline a satisfying dining experience. The bar received mixed feedback with mentions of both good selections and poor menus, yet the overall consensus remains positive regarding the food and atmosphere at Clarion Hotel Grand Östersund, making it a solid dining choice for visitors.
Clarion Hotel Grand Östersund boasts a variety of room options that cater to different needs and preferences. Many guests have appreciated the nice, clean and well-furnished rooms, describing them as fresh, inviting and comfortable. The beds, in particular, are frequently mentioned as being very comfortable, enhancing the overall stay experience.
Several reviews highlight the spaciousness of many rooms, including family rooms and large, airy options. Guests have also noted the modern and well-equipped features of the rooms, which include luxurious bathrooms and, in some cases, even refrigerators. Cleanliness consistently receives high marks with many noting the rooms were cleaned thoroughly.
However, the hotel also faces some drawbacks. A number of reviews mention that some rooms can be quite small, especially for families and there are temperature control issues with rooms either being too hot or freezing cold. There are also mentions of outdated decor and a need for renovations in some areas, particularly concerning old carpets and musty smells.
Despite these issues, the hotel staff’s friendliness and the overall pleasant ambiance of the rooms contribute positively to the guest experience. Most guests would find the rooms comfortable and suitable for a restful stay, thanks to the clean, tidy environment and well-maintained facilities.
Clarion Hotel Grand Östersund has garnered varied feedback regarding its beds with a strong leaning towards positive remarks. Guests frequently describe the beds as comfortable, cozy and good, making for a restful stay. Many reviewers appreciated the beds' comfort, often mentioning them as very comfortable or luxuriously wide. Pillows and duvets were also noted to enhance the overall sleeping experience.
However, some visitors did raise concerns about the pillows being too soft, hard or lumpy. A few mentioned discomfort due to the beds being hard or the mattresses not being up to their standards. Despite these occasional critiques, the majority of guests found the beds to meet or exceed their expectations, contributing positively to their overall stay at the hotel.
Clarion Hotel Grand Östersund receives mixed feedback on cleanliness with a substantial number of guests praising the hotel for its clean and tidy rooms. Many visitors note that rooms are nice, fresh and well-maintained, contributing to a positive overall impression. The hotel prides itself on its central location and exceptional cleanliness in many areas with several reviews highlighting the cheerful and helpful cleaning staff.
However, there are notable inconsistencies. Some guests reported finding dust on walls, food stains and even misplaced items like old socks and capsules, indicating that room cleaning can sometimes fall short. Issues such as dirty toilets, hair in the bathroom and poor cleanliness in hallways were also mentioned. This variability suggests that while the hotel often meets a high standard of cleanliness, there are occasional lapses that could impact the guest experience. Despite these drawbacks, the fresh and well-maintained areas, combined with quality amenities and friendly staff, contribute to a generally positive stay for many visitors.
Clarion Hotel Grand Östersund consistently receives high praise for its exceptional staff. Guests frequently highlight the friendly and welcoming nature of the hotel's team, describing them as helpful, service-minded and accommodating. The staff at the reception, in particular, is often noted for their warm and professional demeanor, ensuring a smooth check-in and check-out process.
Reviews emphasize the excellent service provided by the breakfast staff, who are attentive to guests' dietary requirements and quick to refill food. The cleaning staff also receives compliments for their friendliness and efficiency.
The restaurant staff are described as providing top-notch service, contributing to a pleasant dining experience. Across all departments, including the front desk and bar, the staff's friendliness and helpfulness stand out, earning them high marks from visitors.
Despite a few isolated comments about being harassed or feeling uncommitted, the overwhelming consensus is that the staff at Clarion Hotel Grand Östersund are a significant asset to the hotel, enhancing the overall stay with their positive attitude and professional service.
The wifi experience at the Clarion Hotel Grand Östersund is generally positive. Many guests found the wifi excellent and stable, allowing them to use it with ease. The soundproofing for wifi is also highly appreciated. However, there are some instances where the wifi was noted to be slow or acting up, indicating that there could be occasional connectivity issues. Overall, the wifi is passable and functional, though there is room for improvement.
The fitness room at Clarion Hotel Grand Östersund is a compact space with only a treadmill, some loose weights and dumbbells available for use. Despite the presence of an ergotrainer, guests have noted the area is very small and lacks sufficient equipment. Some visitors mentioned that the gym area feels dark and is less inviting due to its limited setup. Additionally, another small workout space is located by the pool. Overall, the gym facilities seem to be minimal and might not meet the expectations of fitness enthusiasts looking for a more comprehensive workout experience.
The pool at Clarion Hotel Grand Östersund receives mixed but generally positive feedback from guests. Visitors appreciate the clean and well-maintained small pool, which often complements the accompanying sauna for a relaxing experience. Many describe the pool area as a pleasant bonus and a great way to unwind, especially enjoying the calm environment it provides. Some guests note that the pool, while not particularly large or special, is a nice, refreshing feature of the hotel. However, some reviews mention that the pool can be too cold and that the facilities feel a bit outdated. Issues like lock problems at the pool area and occasional noise from children have also been noted. Despite these minor drawbacks, the pool remains a valued amenity for those looking to relax during their stay.
Clarion Hotel Grand Östersund offers a range of parking options that receive mixed feedback from guests. On the positive side, many appreciate the availability of a parking garage and heated garage, which provide a secure and convenient spot for their vehicles. Advanced booking of parking is also praised and guests benefit from good parking options including spaces in the hotel's own parking lot, a basement garage and additional spots across the street. The ease of finding parking and the availability of free parking spaces are also noted favorably.
However, there are several areas of concern. Many guests find the price for parking to be expensive and some report difficulties in finding parking spaces, especially when the garages are crowded or full. The process of parking is sometimes described as complicated with issues arising about the limited availability and small size of parking spaces. Additionally, security in the parking garage and the lack of guaranteed private parking contribute to a mixed experience. Despite these issues, the convenience of having parking options greatly enhances the stay for some travelers, even if it comes at a higher cost.
Clarion Hotel Grand Östersund appears to be a great choice for families. The property boasts large, fantastic rooms that comfortably accommodate families, even making space for an additional baby bed if needed. Consistently chosen by returning families, it has a welcoming and friendly atmosphere that appeals to both parents and children. Its convenient location in Östersund allows easy access to shopping, cafés and restaurants, making it an ideal base for family outings. Overall, families have enjoyed their stays and appreciate the hotel's accommodating and child-friendly environment.
The indoor pool at Clarion Hotel Grand Östersund is characterized as a pleasant feature for guests, highlighted by its warmth and the addition of a sauna. Visitors appreciate the convenience of having a pool indoors and find it nice for a refreshing swim. While some have noted that the pool may feel small and occasionally too cold for indoor use, others simply enjoy its presence and the opportunity to relax without additional charges. Booking a time for the pool appears to be a requirement, ensuring a personal and less crowded experience. Overall, the indoor pool and sauna add a valued touch to the hotel's amenities.
Clarion Hotel Grand Östersund is an ideal choice for those traveling with their canine companions. This dog-friendly hotel goes above and beyond to ensure pets feel welcome, evidenced by the provision of dog beds, water bowls and treats in the rooms. Guests consistently report positive experiences, noting that their dogs were well-received and thoughtfully considered throughout their stay. The hotel’s policies are accommodating, allowing dogs without question and making it clear that dogs are accepted and appreciated. However, some mention that the dog supplement fee could be more reasonable. Despite this, the overall sentiment is that the facilities and services for dogs at Clarion Hotel Grand Östersund are exceptional, making it a recommended spot for pet owners.
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Location
The locale is not only central but also remarkably quiet, providing a peaceful retreat amidst the hustle and bustle of the city. Whether attending events at the nearby Storsjöteatern or taking a leisurely stroll by the lake, guests appreciate the hotel's strategic spot. The ease of parking and the hotel's adjacency to transportation hubs further enhance its convenience.
This prime location is complemented by the hotel's welcoming atmosphere. Visitors frequently mention the friendly and helpful staff, alongside commendable amenities such as a varied and hearty breakfast, a cozy bar and comfortable rooms. Overall, the Clarion Hotel Grand Östersund offers an ideal base for travelers wanting to immerse themselves in the vibrant life of the city while enjoying the comforts of a centrally-located hotel.
Breakfast
Dinner
Highlights include amazing and delicious food with specific commendations for the tasty appetizers and the delicious cod. The reindeer fillet also stands out as a high-quality dish. Patrons found the à la carte meals to be of notable quality, revealing a restaurant that strives to maintain high standards.
On the downside, some found the selection in the temporary bar lacking due to ongoing renovations and both the adult and kids' menus were sometimes seen as not having much variety. A few diners mentioned that the meat and sausage were subpar. The restaurant closed completely on Sundays, which was an inconvenience for some guests.
Despite these slight drawbacks, most reviews underline a satisfying dining experience. The bar received mixed feedback with mentions of both good selections and poor menus, yet the overall consensus remains positive regarding the food and atmosphere at Clarion Hotel Grand Östersund, making it a solid dining choice for visitors.
Rooms
Several reviews highlight the spaciousness of many rooms, including family rooms and large, airy options. Guests have also noted the modern and well-equipped features of the rooms, which include luxurious bathrooms and, in some cases, even refrigerators. Cleanliness consistently receives high marks with many noting the rooms were cleaned thoroughly.
However, the hotel also faces some drawbacks. A number of reviews mention that some rooms can be quite small, especially for families and there are temperature control issues with rooms either being too hot or freezing cold. There are also mentions of outdated decor and a need for renovations in some areas, particularly concerning old carpets and musty smells.
Despite these issues, the hotel staff’s friendliness and the overall pleasant ambiance of the rooms contribute positively to the guest experience. Most guests would find the rooms comfortable and suitable for a restful stay, thanks to the clean, tidy environment and well-maintained facilities.
Beds
However, some visitors did raise concerns about the pillows being too soft, hard or lumpy. A few mentioned discomfort due to the beds being hard or the mattresses not being up to their standards. Despite these occasional critiques, the majority of guests found the beds to meet or exceed their expectations, contributing positively to their overall stay at the hotel.
Cleanliness
However, there are notable inconsistencies. Some guests reported finding dust on walls, food stains and even misplaced items like old socks and capsules, indicating that room cleaning can sometimes fall short. Issues such as dirty toilets, hair in the bathroom and poor cleanliness in hallways were also mentioned. This variability suggests that while the hotel often meets a high standard of cleanliness, there are occasional lapses that could impact the guest experience. Despite these drawbacks, the fresh and well-maintained areas, combined with quality amenities and friendly staff, contribute to a generally positive stay for many visitors.
Staff
Reviews emphasize the excellent service provided by the breakfast staff, who are attentive to guests' dietary requirements and quick to refill food. The cleaning staff also receives compliments for their friendliness and efficiency.
The restaurant staff are described as providing top-notch service, contributing to a pleasant dining experience. Across all departments, including the front desk and bar, the staff's friendliness and helpfulness stand out, earning them high marks from visitors.
Despite a few isolated comments about being harassed or feeling uncommitted, the overwhelming consensus is that the staff at Clarion Hotel Grand Östersund are a significant asset to the hotel, enhancing the overall stay with their positive attitude and professional service.
Wi-Fi
Gym
Pool
Parking
However, there are several areas of concern. Many guests find the price for parking to be expensive and some report difficulties in finding parking spaces, especially when the garages are crowded or full. The process of parking is sometimes described as complicated with issues arising about the limited availability and small size of parking spaces. Additionally, security in the parking garage and the lack of guaranteed private parking contribute to a mixed experience. Despite these issues, the convenience of having parking options greatly enhances the stay for some travelers, even if it comes at a higher cost.
Family
Indoor Pool
Dog Friendly
Yes, Clarion Hotel Grand Östersund has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Clarion Hotel Grand Östersund.
Yes, Clarion Hotel Grand Östersund welcomes dogs.
Yes, parking facilities are available at Clarion Hotel Grand Östersund.
No, Clarion Hotel Grand Östersund doesn't have a gym.
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