Delta Hotels by Marriott Ottawa City Centre
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Summary of reviewsDelta Hotels by Marriott Ottawa City Centre is highly regarded for its prime location, making it ideal for both leisure and business travelers. Guests frequently praised the hotel's central positioning, which provides easy access to Ottawa's major attractions such as Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. The convenience of nearby public transportation and the ability to explore the city's vibrant dining and historic sites on foot further enhanced their experience.
Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.
The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.
The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.
The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.
Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.
Families particularly enjoy staying at Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.
Overall, Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
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Breakfast at the hotel receives mixed reviews. While many guests appreciated the quality, variety and taste of the offerings, others pointed out issues with service speed, occasional staleness and the cost of the breakfast, noting that it is sometimes not included in the room rate. The on-site restaurant, Prova, earns positive remarks for the quality and taste of its food, particularly the dinner specials, although the limited menu and high prices are mentioned as drawbacks. Guests found the ambiance pleasant and the staff welcoming, which contributed positively to their dining experience.
The rooms are another focal point of praise, noted for being clean and well-prepared with modern decor and comfortable beds. However, some guests highlighted the small size of rooms and bathrooms, instances of worn furnishings and occasional noise issues. Housekeeping generally received high marks for maintaining cleanliness, though there were occasional lapses.
The hotel staff are consistently praised for their friendliness, professionalism and efficiency. Many reviews highlight individual staff members who made a significant positive impact on guests' stays, underscoring the hotel’s commitment to excellent service.
The free Wi-Fi at the hotel received mixed reviews. While some guests praised its reliability and speed, others experienced inconsistent connections and slow speeds. The gym and pool facilities generally received positive feedback with the gym being well-equipped and the pool providing a refreshing and relaxing environment for families.
Parking reviews were varied with some guests appreciating the availability of options such as free self-parking and valet service, while others found the cost and layout to be confusing and inconvenient.
Families particularly enjoy staying at Delta Hotels by Marriott Ottawa City Centre, thanks to family-friendly amenities like spacious rooms and a welcoming atmosphere. The presence of floating devices in the pool area adds to the enjoyment for children.
Overall, Delta Hotels by Marriott Ottawa City Centre is a well-regarded hotel in a strategic and convenient location with commendable staff service and clean, comfortable accommodations. While there are areas that could benefit from improvement—such as breakfast service, room size and Wi-Fi consistency—the general sentiment from guests is positive, making it a recommended choice for visitors to Ottawa.
Luxury Hotel
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Delta Hotels by Marriott Ottawa City Centre enjoys a prime location, praised consistently by guests as ideal for both leisure and business travelers. The hotel is centrally located, providing easy access to major attractions, including Parliament Hill, the Rideau Canal, the War Museum and the National Gallery of Canada. Guests appreciate the convenience of being in the heart of downtown Ottawa with everything within walking distance, from historic sites to vibrant dining options.
Many reviews highlight the hotel's proximity to public transportation, making it effortless to navigate the city. Whether attending events, exploring tourist spots or enjoying nearby shops and restaurants, the hotel's location facilitates a comprehensive Ottawa experience without the need for extensive travel.
The recurring theme of positive feedback underscores the hotel's strategic placement in the city, combining convenience with the charm of being close to cultural and historical landmarks. Friendly and helpful staff, along with comfortable and clean accommodations, further enhance guests' stays, but it is the outstanding location that is most frequently celebrated. The neighborhood's accessibility, both on foot and via public transit, makes Delta Hotels by Marriott Ottawa City Centre a highly recommended choice for visitors seeking to explore Ottawa's rich tapestry of sights and sounds.
The breakfast experience at Delta Hotels by Marriott Ottawa City Centre receives mixed reviews from guests. On the positive side, many guests praised the breakfast, describing it as excellent, delicious and varied. Several reviews highlight the quality and variety of the options available with fresh fruits and a well-placed buffet contributing to the positive dining experience. The food was often described as high quality and some guests found the breakfast to be generous and well worth the price when included in their room rates.
However, there are areas needing improvement as noted by some guests. Several reviews mentioned that the breakfast service can be slow and the buffet items were sometimes stale or lacked healthy options. The cost of breakfast was frequently mentioned as being too high with some guests feeling that the price did not match the quality provided. Moreover, numerous comments pointed out that breakfast was not always included in the room rate, which led to disappointment for those expecting it to be complimentary.
There's also a noted absence of a coffee shop or Starbucks on-site and some guests experienced issues with the availability or accessibility of breakfast during their stay. Overall, while the breakfast at Delta Hotels by Marriott Ottawa City Centre has many strong points, there are varied opinions on its value and consistency, suggesting room for enhancement in both service and pricing.
Located in the heart of Ottawa, Delta Hotels by Marriott Ottawa City Centre offers a dining experience that's mostly well-regarded by its guests. Though the hotel's on-site restaurant, Prova, surprises with the quality and taste of its food, there are a few caveats mentioned. A limited menu and the lack of diverse options might not cater to all dietary preferences, such as Halal. Despite these limitations, when guests do order, dishes like pizza and paninis have received favorable comments and both breakfast and dinner experiences have been lauded.
The ambiance of the hotel restaurant is frequently mentioned as pleasant with a welcoming and personable staff adding to the positive dining atmosphere. Room service, while not consistently available, has been appreciated when functional and food delivered to rooms, including dinners and drinks, has met expectations.
Prova restaurant's meals, particularly the dinner specials, are highlighted as delicious and well-prepared, making up for the limited options. While guests have noted that the prices can be steep, the proximity to nearby dining options like the Baton Rouge Steakhouse provides an alternative for those seeking variety.
Overall, Delta Hotels by Marriott Ottawa City Centre’s dining services have their high points, especially in terms of taste and service, even though guests might find the menu selections somewhat restrictive and occasionally costly.
Delta Hotels by Marriott Ottawa City Centre boasts a prime location and attentive customer service, attributes reviewers frequently compliment. Many guests appreciated the clean and well-prepared rooms with some highlighting their spaciousness and modern decor. The presence of a pool and comfortable beds also adds to the hotel’s appeal.
However, a consistent theme in reviews was the small size of many rooms and bathrooms, which posed a challenge for comfort. Some rooms were described as outdated with worn carpets and furnishings showing signs of wear and tear. Issues like small double beds, dim lighting and occasional unpleasant smells were noted by several guests. Noise from thin walls and the proximity to elevators were other common drawbacks.
There were also some reports of inconsistent housekeeping services with complaints about rooms not being cleaned daily and basic supplies not being replenished. Although some rooms were praised for their beauty and cleanliness, the overall consensus suggests a need for renovation to address the aged aspects of the property and better align with guest expectations.
Guests at Delta Hotels by Marriott Ottawa City Centre have diverse opinions about their bed experiences, though there are a number of recurring themes. A significant portion of the reviews highlight the beds as being very comfortable with many guests describing them as super comfortable or even amazing. The pillows also received positive remarks in some instances.
However, not all reviews were glowing. Some guests found the beds and mattresses uncomfortable and there were mentions of beds being too soft, narrow or squeaky. Issues with the bed springs creaking and mattresses lacking firmness were noted as well. Despite these mixed reviews, the general consensus leans towards the beds being comfortable, especially for those who favor a softer mattress.
Delta Hotels by Marriott Ottawa City Centre generally receives high praise for its cleanliness. Guests frequently describe the rooms and facilities as very clean, well-maintained and comfortable. Multiple reviews highlight that the rooms are cleaned daily and that the cleanliness met or exceeded expectations. Many guests specifically commend the housekeeping staff for their thoroughness and efficiency.
However, there are isolated complaints about the cleanliness of specific areas, such as the pool, which some found dirty and occasional issues with room cleanliness, including dusty phones or unclean windows. Despite these few negative remarks, the overwhelming consensus is positive with many visitors experiencing clean rooms, well-maintained facilities and a comfortable environment. The hotel appears to be committed to maintaining high cleanliness standards, contributing to an overall positive guest experience.
The staff at Delta Hotels by Marriott Ottawa City Centre consistently receive high praise for their friendliness, professionalism and efficiency. Many guests highlighted the welcoming and helpful nature of the team across various departments, from the front desk to the cleaning staff. The staff's courteous and attentive service made check-in and check-out processes smooth and addressed any issues promptly and graciously. Special mentions were given to individuals like Colin at the front desk and Jose in the restaurant, indicating a personalized touch in their service. Overall, the consistent use of words like amazing, exceptional and fantastic underscores a reliable and positive experience with the staff at this hotel.
The wifi experience at Delta Hotels by Marriott Ottawa City Centre elicited a mix of responses from guests. On the positive side, several reviews praised the wifi for being fast, reliable and great for streaming services like Netflix and YouTube, offering a high-speed internet experience that enhanced their stay. Good rooms with outstanding wifi were also highlighted, indicating that when it worked well, it significantly contributed to a comfortable and enjoyable visit.
However, there were notable concerns about the wifi's consistency. Some guests reported issues such as the wifi being intermittent, unreliable and frequently dropping. Others mentioned that the speed was disappointingly low and the connection was very slow, leading to frustration. There were also mentions of poor signal quality and difficulty with logging in and maintaining a stable connection. Furthermore, some guests felt that staff did not provide adequate information about the wifi setup during check-in, which added to the inconvenience.
In summary, while the wifi at Delta Hotels by Marriott Ottawa City Centre can be excellent and enhance the guest experience significantly, there are also recurring issues of inconsistency and reliability that need addressing. Guests looking for a dependable internet connection may have mixed experiences.
The gym at Delta Hotels by Marriott Ottawa City Centre receives high praise from guests. Many describe it as excellent, great or fantastic, noting that it's well-equipped and of a good size. The fitness area is new, clean and nicely maintained, providing extra towels for convenience. Guests appreciate the extensive fitness options available. Additionally, the combination of the gym with the pool area and kids' play room is a hit, offering something for everyone. Despite some issues with the gym being closed or scheduling information not being updated, the overall impression is that the gym is a valuable and handy amenity for hotel guests.
Delta Hotels by Marriott Ottawa City Centre offers a pool experience that largely garners positive feedback from guests. Reviewers frequently mention the pool as a highlight of their stay, emphasizing its cleanliness, good size and refreshing atmosphere. Families, in particular, appreciated the pool, noting that it entertained kids for hours with fun features like floaties. The pool area is often described as relaxing and beautiful, making it an appealing amenity for guests looking to unwind.
However, some guests found the pool to be smaller than expected and occasionally very cold. There are also mentions of the pool being closed at times, which was a disappointment for some visitors. Additionally, the pool area lacks supervision, which might be a concern for parents with younger children. Despite these occasional issues, the overall sentiment from guests is that the pool significantly adds to the enjoyment of their stay, offering a pleasant and relaxing escape within the hotel's facilities.
The reviews of the parking at Delta Hotels by Marriott Ottawa City Centre reveal a mixed but somewhat leaning towards positive experience. Many guests appreciated the availability of varied parking options, including free parking, free self-parking, free street parking and underground parking. Some noted that the parking garage felt safe and offered a reasonable rate with several guests mentioning a standard rate of $20 per day. The valet parking service received positive remarks for its affordability and courteous staff.
However, there were complaints regarding certain aspects of the parking experience. Some found the parking expensive, citing rates up to $28 per day, while others mentioned the confusing layout and challenging navigation within the parking facilities. Instances of maintenance work and chemical smells in the parking garage were also noted. Several guests experienced issues with payment, including overcharges due to machine errors at the exit gate and there was feedback that the non-included parking fees should have been clearer in the booking information. Despite these drawbacks, the overall sentiment toward parking at the hotel remains balanced with many guests finding it an acceptable part of their stay.
Delta Hotels by Marriott Ottawa City Centre is highly celebrated for its family-friendly environment, making it a great choice for those planning a family vacation. Reviews frequently highlight the spacious, large family rooms and the comfort provided for families of four. The hotel is deemed perfect for family getaways, offering a welcoming atmosphere that ensures guests, including children, have a memorable stay.
Guests commend the hotel's staff for their exceptional hospitality and attentiveness to families, often noting that their interactions with children were particularly positive. Floating devices available for kids in the pool area are an appreciated bonus, adding to the fun and safety.
While a few reviews mentioned some challenges for families with very young children, the overall sentiment is that the Delta Hotels by Marriott Ottawa City Centre offers a very family-friendly experience. It's a place where both parents and kids can enjoy their time together, making it an excellent destination for a family vacation.
Delta Hotels by Marriott Ottawa City Centre offers a four-star accommodation that meets the expected standards for such a rating. Guests frequently describe their stay as a great four-star experience, highlighting the hotel’s success in delivering quality service and facilities consistent with its rating. However, some reviews do indicate a variance in perception with a few guests expressing disappointment and noting that the cleanliness and overall experience did not align with four-star expectations. While the majority of reviews reflect satisfaction with the hotel’s offerings, it appears there are some inconsistencies in guest experiences.
Delta Hotels by Marriott Ottawa City Centre is well-suited for business travelers, offering comprehensive facilities for business meetings and events. The hotel provides various business venues, including well-equipped meeting rooms that cater effectively to professional needs. Reviews highlight the hotel's good value and convenience for business trips, contributing to a seamless experience. It is especially regarded as one of the best hotels for business stays. While it is noted that the hotel might not be state of the art in every aspect, it still maintains a comfortable and friendly environment within the business district, making it a reliable choice for both business and family travel.
Delta Hotels by Marriott Ottawa City Centre boasts an impressive indoor pool that has left a positive impression on its guests. Described as good, extensive and even super, the pool's quality stands out. The cleanliness of the facility is consistently noted, ensuring a pleasant experience for swimmers. Additionally, the indoor pool is part of a fitness offering that includes a gym, providing conveniences for those looking to stay active during their visit. The pool is also mentioned to be dog-friendly, making it an appealing choice for pet owners. Overall, the indoor pool at this hotel promises a satisfying and versatile amenity for guests.
Delta Hotels by Marriott Ottawa City Centre is well-regarded for its dog-friendly facilities and services. Reviews consistently highlight the hotel's welcoming attitude towards pets, making it a top choice for travelers with dogs. Guests appreciate that the hotel is pet-friendly and allows animals on the premises. The staff's positive and accommodating approach towards dogs further enhances the guest experience. Although some mention being woken up by barking, the overall sentiment is that the hotel provides a pet-welcoming environment.
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Location
Many reviews highlight the hotel's proximity to public transportation, making it effortless to navigate the city. Whether attending events, exploring tourist spots or enjoying nearby shops and restaurants, the hotel's location facilitates a comprehensive Ottawa experience without the need for extensive travel.
The recurring theme of positive feedback underscores the hotel's strategic placement in the city, combining convenience with the charm of being close to cultural and historical landmarks. Friendly and helpful staff, along with comfortable and clean accommodations, further enhance guests' stays, but it is the outstanding location that is most frequently celebrated. The neighborhood's accessibility, both on foot and via public transit, makes Delta Hotels by Marriott Ottawa City Centre a highly recommended choice for visitors seeking to explore Ottawa's rich tapestry of sights and sounds.
Breakfast
However, there are areas needing improvement as noted by some guests. Several reviews mentioned that the breakfast service can be slow and the buffet items were sometimes stale or lacked healthy options. The cost of breakfast was frequently mentioned as being too high with some guests feeling that the price did not match the quality provided. Moreover, numerous comments pointed out that breakfast was not always included in the room rate, which led to disappointment for those expecting it to be complimentary.
There's also a noted absence of a coffee shop or Starbucks on-site and some guests experienced issues with the availability or accessibility of breakfast during their stay. Overall, while the breakfast at Delta Hotels by Marriott Ottawa City Centre has many strong points, there are varied opinions on its value and consistency, suggesting room for enhancement in both service and pricing.
Dinner
The ambiance of the hotel restaurant is frequently mentioned as pleasant with a welcoming and personable staff adding to the positive dining atmosphere. Room service, while not consistently available, has been appreciated when functional and food delivered to rooms, including dinners and drinks, has met expectations.
Prova restaurant's meals, particularly the dinner specials, are highlighted as delicious and well-prepared, making up for the limited options. While guests have noted that the prices can be steep, the proximity to nearby dining options like the Baton Rouge Steakhouse provides an alternative for those seeking variety.
Overall, Delta Hotels by Marriott Ottawa City Centre’s dining services have their high points, especially in terms of taste and service, even though guests might find the menu selections somewhat restrictive and occasionally costly.
Rooms
However, a consistent theme in reviews was the small size of many rooms and bathrooms, which posed a challenge for comfort. Some rooms were described as outdated with worn carpets and furnishings showing signs of wear and tear. Issues like small double beds, dim lighting and occasional unpleasant smells were noted by several guests. Noise from thin walls and the proximity to elevators were other common drawbacks.
There were also some reports of inconsistent housekeeping services with complaints about rooms not being cleaned daily and basic supplies not being replenished. Although some rooms were praised for their beauty and cleanliness, the overall consensus suggests a need for renovation to address the aged aspects of the property and better align with guest expectations.
Beds
However, not all reviews were glowing. Some guests found the beds and mattresses uncomfortable and there were mentions of beds being too soft, narrow or squeaky. Issues with the bed springs creaking and mattresses lacking firmness were noted as well. Despite these mixed reviews, the general consensus leans towards the beds being comfortable, especially for those who favor a softer mattress.
Cleanliness
However, there are isolated complaints about the cleanliness of specific areas, such as the pool, which some found dirty and occasional issues with room cleanliness, including dusty phones or unclean windows. Despite these few negative remarks, the overwhelming consensus is positive with many visitors experiencing clean rooms, well-maintained facilities and a comfortable environment. The hotel appears to be committed to maintaining high cleanliness standards, contributing to an overall positive guest experience.
Staff
Wi-Fi
However, there were notable concerns about the wifi's consistency. Some guests reported issues such as the wifi being intermittent, unreliable and frequently dropping. Others mentioned that the speed was disappointingly low and the connection was very slow, leading to frustration. There were also mentions of poor signal quality and difficulty with logging in and maintaining a stable connection. Furthermore, some guests felt that staff did not provide adequate information about the wifi setup during check-in, which added to the inconvenience.
In summary, while the wifi at Delta Hotels by Marriott Ottawa City Centre can be excellent and enhance the guest experience significantly, there are also recurring issues of inconsistency and reliability that need addressing. Guests looking for a dependable internet connection may have mixed experiences.
Gym
Pool
However, some guests found the pool to be smaller than expected and occasionally very cold. There are also mentions of the pool being closed at times, which was a disappointment for some visitors. Additionally, the pool area lacks supervision, which might be a concern for parents with younger children. Despite these occasional issues, the overall sentiment from guests is that the pool significantly adds to the enjoyment of their stay, offering a pleasant and relaxing escape within the hotel's facilities.
Parking
However, there were complaints regarding certain aspects of the parking experience. Some found the parking expensive, citing rates up to $28 per day, while others mentioned the confusing layout and challenging navigation within the parking facilities. Instances of maintenance work and chemical smells in the parking garage were also noted. Several guests experienced issues with payment, including overcharges due to machine errors at the exit gate and there was feedback that the non-included parking fees should have been clearer in the booking information. Despite these drawbacks, the overall sentiment toward parking at the hotel remains balanced with many guests finding it an acceptable part of their stay.
Family
Guests commend the hotel's staff for their exceptional hospitality and attentiveness to families, often noting that their interactions with children were particularly positive. Floating devices available for kids in the pool area are an appreciated bonus, adding to the fun and safety.
While a few reviews mentioned some challenges for families with very young children, the overall sentiment is that the Delta Hotels by Marriott Ottawa City Centre offers a very family-friendly experience. It's a place where both parents and kids can enjoy their time together, making it an excellent destination for a family vacation.
4 Star
Business
Indoor Pool
Dog Friendly
Yes, Delta Hotels by Marriott Ottawa City Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Delta Hotels by Marriott Ottawa City Centre.
Yes, Delta Hotels by Marriott Ottawa City Centre welcomes dogs.
Yes, parking facilities are available at Delta Hotels by Marriott Ottawa City Centre.
Yes, Delta Hotels by Marriott Ottawa City Centre has a gym.
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