Hilton Garden Inn Ottawa Downtown
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Summary of reviewsThe Hilton Garden Inn Ottawa Downtown is highly praised for its exceptional central location, making it an ideal base for both leisure and business travelers to explore Ottawa. Guests appreciate the proximity to notable landmarks such as the Parliamentary buildings and the War Museum, as well as various metro stations, eateries and convenience stores. The modern, clean and welcoming environment of the hotel is frequently mentioned, along with the well-designed rooms and scenic river views from higher floors.
The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
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The rooms themselves are described as spacious, clean and well-equipped with modern décor and amenities such as microwaves, coffee machines and fridges. Visitors highlight the comfort of the beds and the abundance of electrical plugs available. Despite occasional comments about room size and bed dimensions, the overall sentiment remains positive with guests valuing the beautiful views and the helpful, friendly staff.
Impeccable cleanliness is a standout feature with guests consistently noting the spotless condition of both rooms and common areas. The staff receive significant commendation for their friendliness and professionalism with many guests appreciating their multilingual abilities, enhancing the overall pleasant and welcoming atmosphere of the hotel.
The pool area also garners positive feedback for its cleanliness and suitability for laps, though there's a mixed response about the water temperature. The breakfast experience is varied with several guests enjoying the quality and convenience of the food, particularly when it is included in the room rate. However, there are comments regarding the limited selection organizational issues and perceived high cost.
Parking services receive mixed reviews with some guests appreciating the convenience and accessibility, while others point out limitations concerning space, height restrictions for larger vehicles and additional fees. Despite these minor drawbacks, the overall consensus remains favorable, emphasizing the hotel's strategic location, modern facilities and the high standards maintained by the staff and cleanliness.
In summary, the Hilton Garden Inn Ottawa Downtown is well-regarded for its convenient central location, modern and clean accommodations and exceptional service, making it a strong choice for visitors to Ottawa.
Hotel with EV Charging Stations
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Water Slide
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Pool Water Slide
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Hilton Garden Inn Ottawa Downtown receives high praise for its location from guests who have stayed there. The hotel is described as being in an excellent, central position that allows convenient access to numerous points of interest, including the Parliamentary buildings and the War Museum. Guests note that the central location makes it easy to explore Ottawa on foot, highlighting the proximity to the city center, metro stations and various eateries and convenience stores.
The hotel is frequently described as modern, clean and welcoming. Reviewers appreciate the well-designed rooms, comfortable bedding and the helpful and friendly staff. The convenience of nearby parking is also noted, as well as scenic views, such as those of the river from higher floors.
Overall, the Hilton Garden Inn Ottawa Downtown is lauded for its strategic location in the heart of the city, making it a perfect starting point for both leisure and business travelers looking to explore Ottawa.
The breakfast at Hilton Garden Inn Ottawa Downtown has received mixed reviews from guests. Many found the food to be very good or even excellent with some praising specific items like the waffles. However, several guests felt that the breakfast options were limited and lacked variety. There were frequent comments about the organization and service being poor, leading to long wait times and an overcrowded breakfast area. The quality of food was also a point of contention with some guests finding it mediocre, cold or comparable to what is offered at more budget-friendly roadside hotels. Additionally, the breakfast was considered overpriced by many, although some appreciated the convenience of having it available on-site. Despite these criticisms, there were instances where guests enjoyed their breakfast experience, particularly when it was included in the room rate. Overall, it seems that while the breakfast has its high points, there is significant room for improvement in both selection and service.
The Hilton Garden Inn Ottawa Downtown receives high praise for its spacious, clean and well-equipped rooms. Many guests appreciate the modern decor and the ample amenities, including a microwave, coffee machine and fridge. The rooms are often described as being very comfortable and cozy with plenty of electrical plugs available and functional yet attractive furnishings.
The cleanliness of the rooms consistently impresses visitors and the presence of a guarded underground garage adds an extra layer of convenience and security. Several guests highlight the excellent size and quality of the rooms, making them suitable for families and providing plenty of space for toddlers and adults alike.
However, not all feedback regarding the room dimensions is positive. Some guests feel the rooms can be somewhat small and claustrophobic and there have been mentions that the King-size beds are not up to the standard King size. The hotel could also improve by ensuring rooms are cleaned daily and adequately stocked for the duration of the stay.
Despite these minor issues, the overall sentiment is one of satisfaction, reinforced by positive comments about the beautiful views from the rooms and the helpfulness of the staff. The strategic location of the hotel adds to its appeal, making it a desirable choice for visitors to Ottawa.
Visitors to the Hilton Garden Inn Ottawa Downtown frequently highlight the comfort of the beds as a standout feature of their stay. Numerous reviews mention the beds being incredibly comfortable and very comfy, contributing to a restful experience. Guests also appreciate the clean and peaceful environment of the rooms, which enhances the overall comfort. Additionally, some reviews note that the pillows were too soft, which could be improved for those who prefer a firmer option. Although there are a few mentions of bed discomfort, the majority of feedback emphasizes the comfort and quality of the bedding. Overall, the hotel delivers a strong impression of cleanliness and comfort, making it a desirable choice for those seeking a good night's sleep.
Travelers consistently highlight the impeccable cleanliness of the Hilton Garden Inn Ottawa Downtown. From the moment guests step inside, they find the entire premises immaculate. The rooms and common areas are described as exceptionally clean with particular praise for the spotless rooms and bathrooms. Guests appreciate the comfortable and spacious rooms, noting they come equipped with conveniences such as microwaves, coffee machines and fridges. The staff also receive commendations for their friendliness and helpfulness, further enhancing the clean and pleasant atmosphere of the hotel. While one review points out that the hotel is on the pricier side, the overwhelming consensus is that the high standards of cleanliness and modern facilities make it a wonderful place to stay in Ottawa.
The Hilton Garden Inn Ottawa Downtown is frequently praised for its outstanding staff. Guests consistently note that the staff are friendly, helpful and accommodating, often describing their interactions as pleasant and efficient. The front desk team is particularly highlighted for being welcoming, professional and knowledgeable. Many guests appreciated the staff's ability to speak multiple languages, including French, which enhanced their experience. Reviews often mention that the reception staff excel in customer service and some guests were even provided complimentary breakfast vouchers to address any inconveniences. The overall consensus portrays the hotel staff as not just employees but as genuinely caring individuals who go above and beyond to ensure a comfortable and enjoyable stay.
The pool at the Hilton Garden Inn Ottawa Downtown has garnered generally positive feedback from guests. They describe it as great, nice and pleasant with several reviews emphasizing its suitability for doing laps due to its deeper and longer dimensions than one might typically expect from a hotel pool. Cleanliness is another highlighted advantage with the pool area consistently described as very clean. Some guests appreciated the availability of extra towels and noted that the pool’s temperature was perfect for cooling off, although a few mentioned it was a bit cold and not heated. Overall, while a few found the area not very inviting and noted the pool's size relative to the hotel, most reviews reflected satisfaction with the pool experience.
The Hilton Garden Inn Ottawa Downtown has a mixed reputation regarding its parking facilities with several aspects receiving both praise and criticism from guests. Positive highlights include the convenience and accessibility of parking options with some guests noting the availability of parking directly under the hotel and the ease of access to elevators from the parking lot. Moreover, there is adequate nearby parking and facilities that are considered very convenient for visitors.
However, guests have also pointed out several drawbacks. The limited space and height restrictions in the parking garage prevent larger vehicles from parking on-site, necessitating alternative arrangements. Additionally, the parking incurs an extra fee of $25 per day, which some guests find expensive compared to other nearby facilities. The complexity of the parking situation has also been a point of concern with some visitors finding it difficult and headachy. In summary, while the parking at the Hilton Garden Inn Ottawa Downtown offers convenience in many respects, there are notable limitations and additional costs that guests should be aware of.
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Location
The hotel is frequently described as modern, clean and welcoming. Reviewers appreciate the well-designed rooms, comfortable bedding and the helpful and friendly staff. The convenience of nearby parking is also noted, as well as scenic views, such as those of the river from higher floors.
Overall, the Hilton Garden Inn Ottawa Downtown is lauded for its strategic location in the heart of the city, making it a perfect starting point for both leisure and business travelers looking to explore Ottawa.
Breakfast
Rooms
The cleanliness of the rooms consistently impresses visitors and the presence of a guarded underground garage adds an extra layer of convenience and security. Several guests highlight the excellent size and quality of the rooms, making them suitable for families and providing plenty of space for toddlers and adults alike.
However, not all feedback regarding the room dimensions is positive. Some guests feel the rooms can be somewhat small and claustrophobic and there have been mentions that the King-size beds are not up to the standard King size. The hotel could also improve by ensuring rooms are cleaned daily and adequately stocked for the duration of the stay.
Despite these minor issues, the overall sentiment is one of satisfaction, reinforced by positive comments about the beautiful views from the rooms and the helpfulness of the staff. The strategic location of the hotel adds to its appeal, making it a desirable choice for visitors to Ottawa.
Beds
Cleanliness
Staff
Pool
Parking
However, guests have also pointed out several drawbacks. The limited space and height restrictions in the parking garage prevent larger vehicles from parking on-site, necessitating alternative arrangements. Additionally, the parking incurs an extra fee of $25 per day, which some guests find expensive compared to other nearby facilities. The complexity of the parking situation has also been a point of concern with some visitors finding it difficult and headachy. In summary, while the parking at the Hilton Garden Inn Ottawa Downtown offers convenience in many respects, there are notable limitations and additional costs that guests should be aware of.
Yes, Hilton Garden Inn Ottawa Downtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Water Slide.
No, a spa isn't available at Hilton Garden Inn Ottawa Downtown.
Yes, Hilton Garden Inn Ottawa Downtown welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Ottawa Downtown.
Yes, Hilton Garden Inn Ottawa Downtown has a gym.
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