Novotel Paris Centre Tour Eiffel
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Summary of reviewsNovotel Paris Centre Tour Eiffel is consistently praised for its prime location in the heart of Paris, making it a favored choice among travelers. Its proximity to the iconic Eiffel Tower—just a short and pleasant walk of about 10 to 20 minutes—along with nearby metro stations like Javel and Bir Hakiem, ensures guests can easily explore the city's main attractions. The surrounding area boasts numerous dining and shopping options, including a shopping center and supermarket, adding to the hotel's convenience.
Guests appreciate the scenic views offered by some of the rooms, particularly of the Seine River and partial views of the Eiffel Tower. The staff is frequently commended for being friendly, polite and responsive, enhancing the overall guest experience.
The breakfast at the hotel receives mixed reviews but is generally seen positively. Many guests laud the variety and quality of the offerings, particularly the croissants and cheese and find it offers good value when included in the room rate. However, there are occasional concerns about high costs, overcrowding and limited options for specific dietary needs.
The hotel's dining options also evoke mixed reactions. While the teppanyaki restaurant is highly praised and the overall food quality is well-regarded, issues with high prices, varying service quality and limited menu selection have been noted. Room service, however, is appreciated for its convenience and reliable quality.
Room quality varies with many guests praising the spaciousness, cleanliness and comfort of the rooms, especially those offering impressive views. On the downside, some rooms are reported to be dated and in need of renovation with incidents of maintenance issues and cleanliness concerns.
Cleanliness in the hotel is generally good, particularly in public areas, although some guests reported issues with room and bathroom cleanliness, including dated fixtures and occasional odors.
The hotel staff receives mixed reviews with many guests finding them friendly and helpful, particularly the housekeeping staff and reception team. However, inconsistency in service quality and occasional negative interactions suggest room for improvement.
The availability of free WiFi is a convenient feature for guests, though some report issues with consistency and connectivity in certain parts of the hotel.
The gym is well-equipped and generally well-maintained, providing a satisfactory experience for fitness enthusiasts, though some guests find the additional cost and operational hours inconvenient.
The pool area offers a nice view and is generally appreciated, especially by families, though the need for reservations, additional costs and maintenance issues detract from the experience.
Parking at the hotel is secure and convenient, though some find the fees high for extended stays.
Overall, Novotel Paris Centre Tour Eiffel stands out for its excellent location, helpful staff and the variety of amenities it offers, making it a desirable base for visitors to Paris, despite occasional areas for improvement.
Categories
Guests appreciate the scenic views offered by some of the rooms, particularly of the Seine River and partial views of the Eiffel Tower. The staff is frequently commended for being friendly, polite and responsive, enhancing the overall guest experience.
The breakfast at the hotel receives mixed reviews but is generally seen positively. Many guests laud the variety and quality of the offerings, particularly the croissants and cheese and find it offers good value when included in the room rate. However, there are occasional concerns about high costs, overcrowding and limited options for specific dietary needs.
The hotel's dining options also evoke mixed reactions. While the teppanyaki restaurant is highly praised and the overall food quality is well-regarded, issues with high prices, varying service quality and limited menu selection have been noted. Room service, however, is appreciated for its convenience and reliable quality.
Room quality varies with many guests praising the spaciousness, cleanliness and comfort of the rooms, especially those offering impressive views. On the downside, some rooms are reported to be dated and in need of renovation with incidents of maintenance issues and cleanliness concerns.
Cleanliness in the hotel is generally good, particularly in public areas, although some guests reported issues with room and bathroom cleanliness, including dated fixtures and occasional odors.
The hotel staff receives mixed reviews with many guests finding them friendly and helpful, particularly the housekeeping staff and reception team. However, inconsistency in service quality and occasional negative interactions suggest room for improvement.
The availability of free WiFi is a convenient feature for guests, though some report issues with consistency and connectivity in certain parts of the hotel.
The gym is well-equipped and generally well-maintained, providing a satisfactory experience for fitness enthusiasts, though some guests find the additional cost and operational hours inconvenient.
The pool area offers a nice view and is generally appreciated, especially by families, though the need for reservations, additional costs and maintenance issues detract from the experience.
Parking at the hotel is secure and convenient, though some find the fees high for extended stays.
Overall, Novotel Paris Centre Tour Eiffel stands out for its excellent location, helpful staff and the variety of amenities it offers, making it a desirable base for visitors to Paris, despite occasional areas for improvement.
Business Hotel
Novotel Paris Centre Tour Eiffel offers spacious and modern rooms and suites, free Wi-Fi, 36 meetings rooms with maximum capacity of 600 people, as well as a convenient location in the centre of the city, being a great option for business travellers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Skyscraper Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Nestled in the heart of Paris, Novotel Paris Centre Tour Eiffel is praised for its prime location, making it an ideal base for exploring the city. Guests consistently highlight the hotel's close proximity to the iconic Eiffel Tower with most reviewers noting it's a short and pleasant walk away—often described as being within 10 to 20 minutes on foot. Additionally, the hotel is conveniently located near several metro stations, including Javel and Bir Hakiem, which are about a 5 to 10-minute walk, offering easy access to the rest of Paris.
Surrounded by abundant dining and shopping options, including a nearby shopping center and supermarket, the hotel’s locale ensures guests have everything they need at their fingertips. The central position also means many other major attractions and sights are easily accessible, enhancing the overall convenience for sightseeing.
Reviewers also compliment the views available from the hotel with some rooms offering scenic vistas of the Seine River and semi-views of the Eiffel Tower. The combination of these picturesque views and the strategic location creates a welcoming atmosphere for travelers.
Moreover, the hotel staff is frequently described as friendly, polite and responsive, adding an extra layer of comfort and satisfaction to guests’ stays.
Overall, Novotel Paris Centre Tour Eiffel stands out for its excellent location, making it a favorite among travelers for its ease of access to landmarks, optimal connectivity via metro and the rich array of nearby amenities.
The breakfast at Novotel Paris Centre Tour Eiffel has received mixed reviews, but many guests highlighted the positives. There were numerous praises for the variety and quality with terms like "excellent," "delicious," "extensive," and "very good" frequently mentioned. Guests appreciated the diverse options available, from continental food to savory and sweet choices with particular commendation for the croissants and cheese. Several reviews noted that the breakfast provided good value, especially when included in the room rate.
However, several challenges emerged in guest feedback. High costs were a recurring theme with many finding the price not justified by the spread. Issues of overcrowding and long wait times were commonly cited, as the breakfast area often struggled to handle the number of guests, leading to queues and a feeling of chaos during peak hours. Some guests expressed disappointment with the limited variety, repetitive menu and the quality of certain food items. There were also concerns about cleanliness and organization with some experiencing poorly maintained areas and insufficient replenishment of food.
Additionally, specific dietary needs seemed to be inadequately catered to with limited options for vegetarians, vegans and those with gluten intolerance. Despite these drawbacks, most guests found the breakfast to be a satisfactory start to their day, functional if not always exceptional.
Dining at the Novotel Paris Centre Tour Eiffel offers a mixed experience. The hotel features two on-site restaurants, including a highly praised teppanyaki restaurant that's frequently described as amazing and a must-visit. Guests often rave about the delicious and lovely food, particularly enjoying meals in the hotel's bar and the a la carte restaurant, although the portion sizes in the latter can be small. Additionally, breakfast and dinner are generally well-received with some noting excellent and delicious dining experiences.
However, some aspects of dining leave room for improvement. Many find the restaurant and bar prices high with cocktails often described as expensive and undrinkable. Service quality varies noticeably; some guests encountered unenthusiastic and grumpy staff, notably long wait times and poor service leading them to leave after waiting too long for attention.
The menu selection receives mixed reviews and is often described as limited, not particularly child-friendly and catered more to adults. The restaurant's buffet dinner did not meet expectations for some, being labeled as bad and overpriced. While the food quality in the bar has been praised, the overall dining experience in the on-site restaurants can be hit-or-miss.
There are convenient nearby dining options for those willing to explore outside the hotel. Making reservations in advance seems necessary to avoid long waits. Despite these flaws, guests have also enjoyed wonderful meals and appreciated the convenience of room service, which maintained a positive reputation for quality.
In summary, while the Novotel Paris Centre Tour Eiffel has high points in its dining offerings, particularly in its Japanese restaurant and overall food quality, inconsistent service, high prices and limited menu options may influence the overall dining experience.
The rooms at Novotel Paris Centre Tour Eiffel receive mixed reviews from guests, highlighting both positive and negative aspects. On the brighter side, many guests appreciate the spaciousness of the rooms, particularly for Parisian standards and find them to be clean and tidy, often with lovely views of Paris or the Seine River. The rooms are noted for being quiet and comfortable with some offering modern amenities and interesting decor, including beautiful bath products and functional tea and coffee stations. Spacious family rooms and executive suites also receive praise for accommodating larger groups comfortably.
However, a number of guests find the rooms to be small, dated and in need of renovation. The outdated furniture, fixtures and carpets are frequent points of criticism, along with issues such as broken sofabeds, inadequate room facilities and poor room maintenance. The room temperature is often reported as too hot, leading to discomfort during the stay and ventilation is a common concern. Additionally, some rooms suffer from cleanliness issues, including dirty carpets and mould, while others have functional problems such as non-working TVs, clogged toilets and poorly designed layouts. Despite these drawbacks, the location near the Eiffel Tower and good views from some rooms remain strong selling points for those visiting Paris.
At the Novotel Paris Centre Tour Eiffel, bed comfort seems to be a mixed bag based on guest experiences. Many found the main beds to be comfortable and suitable for a good night's sleep. Guests frequently praised the primary beds for being cozy and of good quality, contributing positively to their stay. However, the same can't be said for the sofa beds, which were frequently described as uncomfortable, noisy and sometimes unclean. There were also mentions of issues with bed quality, such as hard mattresses, worn-out or broken bed frames and bed linens that didn’t always meet expectations. Despite these concerns, the main beds generally received favorable comments for their comfort.
Despite being a beautiful and conveniently located hotel, Novotel Paris Centre Tour Eiffel presents a range of cleanliness levels as described by various guests. While many guests found their rooms to be very clean and well-kept, including fresh bedding and towels and clean main areas such as the lobby, there were equal accounts of dissatisfaction regarding room and bathroom cleanliness. Numerous reports mention dated furniture and fixtures, stained and dusty carpets and occasional unpleasant odors in the rooms. Mold in the bathrooms and inconsistent room turndown services were specific issues noted.
Additionally, some guests pointed out that certain areas seemed neglected, requiring deeper cleaning, such as grime on bathroom tiles and stiff surfaces. Carpeting throughout the hotel, particularly in rooms, drew frequent complaints regarding its condition and cleanliness. Public areas were generally better maintained, contributing positively to the overall perception.
On a brighter note, the housekeeping staff was often praised for their friendliness and effort. Despite reports of sporadic cleaning issues, rooms were frequently cleaned and kept tidy. In summary, while Novotel Paris Centre Tour Eiffel does maintain good standards in several respects, guests have noted opportunities for improvement, particularly in deep cleaning and updating older fixtures to enhance the overall guest experience.
The staff at Novotel Paris Centre Tour Eiffel have received mixed reviews from guests, though many point out commendable positives. A significant number of guests found the staff to be friendly, helpful and accommodating, often mentioning specific employees and their exceptional service. The reception team generally received praise for their welcoming demeanor and efficient service and there were frequent compliments for the courteous and polite nature of several staff members. Additionally, many guests noted the cleanliness maintained by the attentive housekeeping staff.
However, the reviews also highlight areas needing improvement. Some guests encountered rude or unresponsive staff and a few specifically mentioned poor experiences with the reception team. Training in service etiquette was suggested as necessary by a few reviewers with some staff appearing indifferent or frustrated. Slow service and a perceived lack of initiative were also cited as areas of concern.
Overall, while many guests appreciated the friendly and supportive nature of the staff, inconsistencies in service quality and a few negative interactions suggest room for improvement in delivering a consistently excellent guest experience.
Guests at the Novotel Paris Centre Tour Eiffel have varied experiences with the hotel's WiFi. Many appreciated the availability of free WiFi with multiple guests noting that the speed was good and the connection was useful for staying connected during their stay. Reviews describe the WiFi as very good, great and excellent. However, several guests mentioned issues with the WiFi being inconsistent, especially in their rooms and at times it dropped throughout the day. Some reviews noted that the WiFi access needs improvement and that it even became inaccessible in certain parts of the hotel. Despite these issues, the free WiFi appears to be a convenient feature for most guests.
The gym at Novotel Paris Centre Tour Eiffel has generally positive reviews from guests. It is praised for being well-equipped and spacious, offering a pleasant workout experience with nice facilities. Many guests appreciated the gym for its good upkeep and satisfactory interiors, which include TV screens for entertainment. The gym's location provides a lovely view, enriching the workout sessions further.
However, some aspects could be improved. A few guests mentioned that the gym could be more spacious and noted that it is located in a different building within the hotel complex, which might be inconvenient for some. There were concerns about unpleasant fragrances and the absence of provided towels. The gym facilities, while sufficient, have limited operational hours, which may not suit everyone's schedule. Also, using the fitness area comes at an additional cost and some guests felt the fitness facilities could be closer.
Overall, the gym at Novotel Paris Centre Tour Eiffel is a good amenity that enhances the hotel's appeal for fitness enthusiasts, despite a few minor drawbacks.
The pool at Novotel Paris Centre Tour Eiffel garnered mixed reviews from its guests. On a positive note, visitors appreciated the nice view from the pool area and found it functional with usable decking and other features. The heated pool was a highlight for many and children especially enjoyed having pool access. Some guests found the pool to be in good condition and well-maintained, adding to their overall stay experience.
However, several issues were frequently noted by guests. The pool often required a prior reservation with limited usage to just one hour per day and there was an extra charge of €10 per person, which some found disappointing and costly. The pool's size was also a concern with many describing it as very small and overcrowded during peak times. Cleanliness and maintenance of the pool area were seen as average with some guests experiencing closures and limited accessibility. Additionally, the requirement to wear swim caps and use specific swimwear was an inconvenience for several visitors.
Overall, while the pool had its benefits such as a nice view and functionality, the additional costs, booking requirements and maintenance issues dampened the experience for many guests.
The parking situation at Novotel Paris Centre Tour Eiffel is generally well-received for its accessibility and convenience. Guests find the underground parking garage useful and comfortable, providing a secure option for their vehicles. Many appreciate the private parking spaces directly beneath the hotel, noting the ease of securing a spot. However, the cost of parking has been a point of contention with several guests mentioning the high fees that range around 29 to 35 euros per day. While the parking rates are perceived as high, they are somewhat expected given the central Parisian location. Despite these costs, the security and convenience of having an attached parking facility under the hotel have been highlighted as positive aspects. Guests also appreciate that parking is available for cars with roof racks and larger vehicles. Overall, while parking at the Novotel Paris Centre Tour Eiffel is seen as advantageous and secure, guests would prefer more transparency and possibly lower rates for extended stays.
'Novotel Paris Centre Tour Eiffel' proves to be a favorable choice for families, offering a predominantly positive experience for guests traveling with children. The family rooms, while noted for their comfortable and spacious design, do come in varying sizes, some of which were ideal for smaller families. There are amenities such as a children's play area, face painting and activities specifically catered to kids, ensuring they are entertained during their stay. The clean and organized environment further contributes to a pleasant family stay.
However, some reviews pointed out that the quality of the sofa beds in family rooms left much to be desired with several guests noting discomfort for their children. Additionally, while the location is advantageous for family trips and the hotel provides a welcoming atmosphere with friendly staff and convenient services like a nearby taxi stand and luggage service, there were concerns about the sufficiency of space and the appropriateness of the sleeping arrangements for families with older children or more than one child.
Despite a few criticisms regarding the breakfast experience and room setups, the hotel maintains its reputation as family-friendly with several guests recommending it for the overall enjoyable and pleasant experience it offers to families traveling to Paris.
The Novotel Paris Centre Tour Eiffel presents itself as a four-star hotel but repeatedly falls short of this standard according to reviews. While the restaurant staff on the second floor are noted for their pleasant demeanor, the breakfast buffet left much to be desired in terms of variety and quality, especially for a hotel of its claimed rating.
Many guests found the overall condition of the hotel outdated and in need of renovation to truly meet four-star expectations. The rooms, while clean, lacked the level of comfort and amenities one would anticipate with some pointing out the absence of bathrobes and slippers. The quality of services also did not align with the high price point, contributing to a perception of poor value.
Overall, while the hotel carries the recognizable Novotel brand and benefits from positive staff interactions, it appears that both its facilities and services require significant improvements to truly live up to its four-star designation.
Novotel Paris Centre Tour Eiffel is recognized as an ideal venue for business travelers, offering good meeting facilities and a business lounge well-equipped for work. The hotel is structured to accommodate quick business trips and provides accessible facilities tailored for business purposes. Located conveniently within the Paris sightseeing zones, it also makes for a comfortable stay during business trips. The reception staff are noted for their helpfulness, in particular their assistance in locating nearby business centers and cafes. The variety of food available and the clean, modern rooms contribute to an environment conducive to business activities. Conference rooms and office space services are available, making it a suitable choice for seminars and work-related stays. Despite some minor setbacks such as no access to a printer and a few mentions of unhelpful staff, the hotel's facilities are generally appropriate for business work and quick trips to Paris.
The Novotel Paris Centre Tour Eiffel offers a range of features that cater to individuals with disabilities, though some aspects of its accessibility present challenges. The hotel enjoys a prime location with the Eiffel Tower and nearby stations like Javel and Bir Hakiem within walking distance, enhancing its appeal for easy city exploration. The walkways within the hotel compound are generally reasonable and the rooms are accessible, providing necessary amenities such as handrails in the bathrooms.
Guests have appreciated the accessible gym and pool, along with the accessible parking facilities suitable for cars with roof racks. Breakfast areas are also designed to be accessible, ensuring a comfortable dining experience. The hotel's surroundings are conveniently accessible to shops and restaurants, making it easier for guests to enjoy local attractions.
However, some points of concern include the lack of elevator access from the street entrance to the reception, making it difficult for those with mobility issues or pushchairs to navigate. The main entrance does not have an elevator, so guests may rely heavily on escalators, often facing long wait times. Accessibility to the basement is limited with stairs as the only option for entry.
Overall, while the hotel provides several accessible amenities and is in a convenient location, there are areas where improvements could be made to better accommodate guests with disabilities.
The Novotel Paris Centre Tour Eiffel offers a heated indoor pool, which has garnered positive remarks from guests. Many appreciated the availability of this temperature-controlled amenity, noting that it was kept properly heated at a comfortable 25°C. The pool's warm environment provided a satisfactory and enjoyable experience for guests. However, it is important to note that while the heated pool is a favorite feature, some guests mentioned that there is an additional charge of 10€ to access it and this information wasn't always clearly communicated. Despite this, the well-maintained heated pool remains a standout aspect of the hotel, enhancing the overall stay for many visitors.
The indoor swimming pool at Novotel Paris Centre Tour Eiffel is a notable feature, offering a heated environment that many guests appreciate. The pool is sizeable and its exclusivity adds an upscale touch to the hotel's amenities. Guests enjoy the cleanliness and the overall good condition of the pool, making it a pleasant spot to relax. However, there are some limitations and additional costs associated with its use. Access to the pool requires a reservation and guests are limited to one hour per day. Some reviews mention cleanliness issues and the need for better maintenance has been highlighted. Despite these points, the indoor pool remains a popular and enjoyable facility for many visitors.
Novotel Paris Centre Tour Eiffel offers a particularly appealing environment for honeymooners, creating an ideal setting for romantic getaways. The hotel provides stunning views of the Eiffel Tower, which enhance the romantic atmosphere, making it a popular choice for newlyweds. Guests appreciate the honeymoon-friendly amenities and romantic rooms designed specifically to cater to couples celebrating their new union. The availability of a honeymoon suite further underscores its suitability for such special occasions. Overall, Novotel Paris Centre Tour Eiffel is frequently noted as a perfect choice for a honeymoon stay.
Novotel Paris Centre Tour Eiffel offers guests a range of yoga facilities and activities to enhance their stay. The hotel provides a designated yoga facility with ample space for sessions, allowing for a relaxing and focused experience. Additionally, yoga classes are available and mats can be found in the gym for personal use. Guests appreciate the calm environment that supports both yoga and meditation practices. However, some reviews mention that cleanliness issues have occasionally affected the focus during yoga sessions, indicating room for improvement in maintaining the facility’s standards. Overall, Novotel Paris Centre Tour Eiffel provides well-planned yoga and meditation opportunities, contributing to a balanced and serene stay.
Many guests found Novotel Paris Centre Tour Eiffel to have a luxury ambiance with superb decor and modern touches. The hotel offers luxurious amenities and rooms that provide all comforts, enhancing the feeling of luxury. Despite some occasional noise, the overall experience was marked by a highly luxurious atmosphere and the pleasant scent throughout the hotel added to the posh ambiance. However, there were minor cleanliness issues noted by some guests, which detracted from the ideal luxury experience.
Novotel Paris Centre Tour Eiffel offers a romantic ambiance with a setting that's particularly supportive for honeymooners and couples. Guests have praised the beautiful romantic views, highlighting sights such as the Seine and the Sacré-Cœur in the background. Its location is ideal for a pleasant evening stroll along the river, adding to the romantic feel. The rooms are noted for their comfortable beds, further enhancing the romantic stay. Despite some minor drawbacks such as limited clothes storage and a small pool, the overall consensus is that the hotel provides a satisfactory experience for couples looking for a romantic getaway.
Novotel Paris Centre Tour Eiffel is highly regarded for its dog-friendly policies and amenities. The hotel welcomes dogs and is accommodating towards guests traveling with furry companions. Visitors have noted that the staff is particularly relaxed and friendly with dogs, enhancing the overall experience for pet owners. Although there is an additional charge for bringing a dog, the facilities and services provided make it a convenient choice for pet travelers. Many appreciate the beautiful views of the river and the city of Paris, which can be enjoyed alongside their pets. Whether traveling with a small canine companion or a larger dog, the hotel ensures a pleasant stay for both pets and their owners.
Location Show Map
Location
Surrounded by abundant dining and shopping options, including a nearby shopping center and supermarket, the hotel’s locale ensures guests have everything they need at their fingertips. The central position also means many other major attractions and sights are easily accessible, enhancing the overall convenience for sightseeing.
Reviewers also compliment the views available from the hotel with some rooms offering scenic vistas of the Seine River and semi-views of the Eiffel Tower. The combination of these picturesque views and the strategic location creates a welcoming atmosphere for travelers.
Moreover, the hotel staff is frequently described as friendly, polite and responsive, adding an extra layer of comfort and satisfaction to guests’ stays.
Overall, Novotel Paris Centre Tour Eiffel stands out for its excellent location, making it a favorite among travelers for its ease of access to landmarks, optimal connectivity via metro and the rich array of nearby amenities.
Breakfast
However, several challenges emerged in guest feedback. High costs were a recurring theme with many finding the price not justified by the spread. Issues of overcrowding and long wait times were commonly cited, as the breakfast area often struggled to handle the number of guests, leading to queues and a feeling of chaos during peak hours. Some guests expressed disappointment with the limited variety, repetitive menu and the quality of certain food items. There were also concerns about cleanliness and organization with some experiencing poorly maintained areas and insufficient replenishment of food.
Additionally, specific dietary needs seemed to be inadequately catered to with limited options for vegetarians, vegans and those with gluten intolerance. Despite these drawbacks, most guests found the breakfast to be a satisfactory start to their day, functional if not always exceptional.
Dinner
However, some aspects of dining leave room for improvement. Many find the restaurant and bar prices high with cocktails often described as expensive and undrinkable. Service quality varies noticeably; some guests encountered unenthusiastic and grumpy staff, notably long wait times and poor service leading them to leave after waiting too long for attention.
The menu selection receives mixed reviews and is often described as limited, not particularly child-friendly and catered more to adults. The restaurant's buffet dinner did not meet expectations for some, being labeled as bad and overpriced. While the food quality in the bar has been praised, the overall dining experience in the on-site restaurants can be hit-or-miss.
There are convenient nearby dining options for those willing to explore outside the hotel. Making reservations in advance seems necessary to avoid long waits. Despite these flaws, guests have also enjoyed wonderful meals and appreciated the convenience of room service, which maintained a positive reputation for quality.
In summary, while the Novotel Paris Centre Tour Eiffel has high points in its dining offerings, particularly in its Japanese restaurant and overall food quality, inconsistent service, high prices and limited menu options may influence the overall dining experience.
Rooms
However, a number of guests find the rooms to be small, dated and in need of renovation. The outdated furniture, fixtures and carpets are frequent points of criticism, along with issues such as broken sofabeds, inadequate room facilities and poor room maintenance. The room temperature is often reported as too hot, leading to discomfort during the stay and ventilation is a common concern. Additionally, some rooms suffer from cleanliness issues, including dirty carpets and mould, while others have functional problems such as non-working TVs, clogged toilets and poorly designed layouts. Despite these drawbacks, the location near the Eiffel Tower and good views from some rooms remain strong selling points for those visiting Paris.
Beds
Cleanliness
Additionally, some guests pointed out that certain areas seemed neglected, requiring deeper cleaning, such as grime on bathroom tiles and stiff surfaces. Carpeting throughout the hotel, particularly in rooms, drew frequent complaints regarding its condition and cleanliness. Public areas were generally better maintained, contributing positively to the overall perception.
On a brighter note, the housekeeping staff was often praised for their friendliness and effort. Despite reports of sporadic cleaning issues, rooms were frequently cleaned and kept tidy. In summary, while Novotel Paris Centre Tour Eiffel does maintain good standards in several respects, guests have noted opportunities for improvement, particularly in deep cleaning and updating older fixtures to enhance the overall guest experience.
Staff
However, the reviews also highlight areas needing improvement. Some guests encountered rude or unresponsive staff and a few specifically mentioned poor experiences with the reception team. Training in service etiquette was suggested as necessary by a few reviewers with some staff appearing indifferent or frustrated. Slow service and a perceived lack of initiative were also cited as areas of concern.
Overall, while many guests appreciated the friendly and supportive nature of the staff, inconsistencies in service quality and a few negative interactions suggest room for improvement in delivering a consistently excellent guest experience.
Wi-Fi
Gym
However, some aspects could be improved. A few guests mentioned that the gym could be more spacious and noted that it is located in a different building within the hotel complex, which might be inconvenient for some. There were concerns about unpleasant fragrances and the absence of provided towels. The gym facilities, while sufficient, have limited operational hours, which may not suit everyone's schedule. Also, using the fitness area comes at an additional cost and some guests felt the fitness facilities could be closer.
Overall, the gym at Novotel Paris Centre Tour Eiffel is a good amenity that enhances the hotel's appeal for fitness enthusiasts, despite a few minor drawbacks.
Pool
However, several issues were frequently noted by guests. The pool often required a prior reservation with limited usage to just one hour per day and there was an extra charge of €10 per person, which some found disappointing and costly. The pool's size was also a concern with many describing it as very small and overcrowded during peak times. Cleanliness and maintenance of the pool area were seen as average with some guests experiencing closures and limited accessibility. Additionally, the requirement to wear swim caps and use specific swimwear was an inconvenience for several visitors.
Overall, while the pool had its benefits such as a nice view and functionality, the additional costs, booking requirements and maintenance issues dampened the experience for many guests.
Parking
Family
However, some reviews pointed out that the quality of the sofa beds in family rooms left much to be desired with several guests noting discomfort for their children. Additionally, while the location is advantageous for family trips and the hotel provides a welcoming atmosphere with friendly staff and convenient services like a nearby taxi stand and luggage service, there were concerns about the sufficiency of space and the appropriateness of the sleeping arrangements for families with older children or more than one child.
Despite a few criticisms regarding the breakfast experience and room setups, the hotel maintains its reputation as family-friendly with several guests recommending it for the overall enjoyable and pleasant experience it offers to families traveling to Paris.
4 Star
Many guests found the overall condition of the hotel outdated and in need of renovation to truly meet four-star expectations. The rooms, while clean, lacked the level of comfort and amenities one would anticipate with some pointing out the absence of bathrobes and slippers. The quality of services also did not align with the high price point, contributing to a perception of poor value.
Overall, while the hotel carries the recognizable Novotel brand and benefits from positive staff interactions, it appears that both its facilities and services require significant improvements to truly live up to its four-star designation.
Business
Accessible
Guests have appreciated the accessible gym and pool, along with the accessible parking facilities suitable for cars with roof racks. Breakfast areas are also designed to be accessible, ensuring a comfortable dining experience. The hotel's surroundings are conveniently accessible to shops and restaurants, making it easier for guests to enjoy local attractions.
However, some points of concern include the lack of elevator access from the street entrance to the reception, making it difficult for those with mobility issues or pushchairs to navigate. The main entrance does not have an elevator, so guests may rely heavily on escalators, often facing long wait times. Accessibility to the basement is limited with stairs as the only option for entry.
Overall, while the hotel provides several accessible amenities and is in a convenient location, there are areas where improvements could be made to better accommodate guests with disabilities.
Heated Pool
Indoor Pool
Honeymoon
Yoga
Luxury
Romantic
Dog Friendly
Yes, Novotel Paris Centre Tour Eiffel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Novotel Paris Centre Tour Eiffel.
Yes, Novotel Paris Centre Tour Eiffel welcomes dogs.
Yes, parking facilities are available at Novotel Paris Centre Tour Eiffel.
Yes, Novotel Paris Centre Tour Eiffel has a gym.
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