Hotel Terme Ozren

Petrovo 44.67075900, 18.31941000 , Kakmuž Bb (Show on Map)


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Summary of reviewsHotel Terme Ozren receives high praise for its serene and picturesque location, making it an appealing retreat for those looking to escape the busy city life. Nestled within tranquil surroundings, the hotel offers close proximity to historical sites and natural attractions. Clean, well-maintained rooms and a peaceful atmosphere contribute to a comfortable stay. Although the hotel's remoteness limits the options for walking or activities outside the complex, the beautiful nature and promise of peace and quiet outweigh these minor drawbacks for most guests.

Guests have a mixed experience with the breakfast offerings. While many appreciate the variety and quality, particularly the delicious pancakes with forest fruits, there are improvements needed such as a wider selection for vegetarians and better consistency throughout breakfast hours. The breakfast experience, despite some shortcomings, is generally positive with room for enhancement.

Hotel Terme Ozren's rooms are generally well-received for their cleanliness, spaciousness and comfort, meeting European four-star standards. Guests note the luxurious decor and ample bathroom amenities. Nevertheless, occasional issues with humidity and air conditioning are mentioned, but the overall positive experience in room quality prevails.

Cleanliness is a strong suit for the hotel with consistently high marks for immaculate rooms and public areas. Instances of minor issues such as slippery pool stairs or less pristine tiles do appear, however, they are overshadowed by the general consensus of a well-maintained facility.

The hotel's staff stands out as a significant highlight, praised for their friendliness, professionalism and willingness to go the extra mile. The warm and helpful nature of the team, from the reception to the spa, enhances the overall guest experience and inspires many to plan return visits. Minor issues with understaffing and occasional language barriers are noted, but they do not detract significantly from the positive overall perception.

The spa facilities and ambiance at Hotel Terme Ozren are highly commended, offering a range of wellness services ideal for relaxation. The well-equipped and spotless spa makes for a rejuvenating experience with positive mentions of the serene atmosphere and excellent swimming pool area.

The pool facilities, featuring natural mineral water and a variety of amenities, cater well to families and children. While some concerns about overcrowding and maintenance issues exist, the overall cleanliness and enjoyable setup make the pools a popular attraction.

Lastly, the comfort of the beds at Hotel Terme Ozren garners mostly favorable reviews. While there are occasional complaints about specific issues like mattress quality or the lack of bedside lamps, the general feedback indicates that guests can expect a comfortable sleeping experience.

In summary, Hotel Terme Ozren stands out for its serene location, well-kept and comfortable rooms, exceptional staff service and commendable spa and pool facilities, making it a desirable destination for those seeking relaxation and tranquility.
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Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Children's Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Apartment This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as mountain views. The unit offers 2 beds.

Apartment with Balcony This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as mountain views. The unit has 3 beds.

Standard Double Room The spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Single Room The unit offers 1 bed.

Double Room with Balcony The unit has 2 beds.

Guest Reviews
Location
Hotel Terme Ozren enjoys a beautiful position, nestled within tranquil and peaceful surroundings that offer a perfect retreat for guests looking to escape the hustle and bustle of daily life. Many visitors appreciate the close proximity to nearby historical sites and nature spots, making it an ideal base for exploration. The location is praised for its serene atmosphere and clean, well-maintained rooms add to the comfort.

However, guests do note the hotel's separation from the local settlement, which means that options for walking or engaging in activities outside the hotel complex are limited. Despite this, the well-kept environment and the overall quietness are seen as advantages by many. The lack of a promenade or nearby attractions is a minor downside, but the favorable location amidst beautiful nature and the promise of peace and quiet seem to outweigh these limitations for most visitors. The positive experiences have left guests planning to return soon to enjoy the serene setting once more.

Breakfast
Hotel Terme Ozren offers a breakfast experience that has received mixed feedback from guests. On the brighter side, many guests have praised the breakfast for being great, excellent and diverse with numerous options available. Some mentioned that the breakfast buffet includes good and plentiful food and drinks, making it a satisfying start to the day. Special highlights include the delicious pancakes with forest fruits and ice cream served at the poolside restaurant.

However, several guests pointed out some areas needing improvement. There have been comments about a limited selection of fruit and pastries and some guests found the options for vegetarians and those who don't eat pork to be lacking. Additionally, some reviews suggested that the quality of food could be improved, possibly by incorporating more locally sourced products. Latecomers to breakfast might also find the choices less appealing as the variety diminishes.

While many found the breakfast wonderful and diverse, others described it as meager or normal with a few considering it below the standards expected from a 4-star hotel. Overall, while there are certainly commendable aspects to the breakfast at Hotel Terme Ozren, there is room for enhancement to cater to a broader range of dietary preferences and to maintain a consistent quality throughout the breakfast hours.

Rooms
Hotel Terme Ozren offers a range of rooms that are generally praised for their cleanliness and comfort. Guests frequently mention that the rooms and accommodations are clean, tidy and comfortable, creating a pleasant atmosphere for those looking to relax. Many reviews highlight the spaciousness of the rooms, indicating that visitors appreciate the generous size.

The hotel itself has been described as new and beautifully decorated, receiving positive feedback for its luxurious and cozy apartments. Guests appreciate the high level of attention to detail with some noting the European four-star standards of the rooms. The large bathrooms, often equipped with double lavatories, bathtubs and shower cabins, add to the overall feeling of luxury.

While most guests enjoyed their stay, a few mentioned areas for improvement. Some noted that the rooms could be cleaner and issues such as humidity, mold on the wall and better air conditioning were brought up. Despite these minor setbacks, the overall experience in terms of room quality remains highly favorable.

In summary, Hotel Terme Ozren impresses with its spacious, clean and comfortable rooms, contributing to a generally positive guest experience.

Beds
Hotel Terme Ozren provides guests with a largely positive sleeping experience, thanks to its comfortable beds. Many reviewers have noted that the beds are very comfortable with some even describing them as excellent. However, there have been isolated issues, such as a mattress with a hole and another describing the bed as a disaster. Additionally, a minor inconvenience noted was the lack of lamps next to the beds. Overall, guests can generally expect a good night's sleep in the comfortable beds provided.

Cleanliness
Hotel Terme Ozren has garnered a largely positive reputation for its cleanliness, making it a noteworthy mention in travel circles. Reviews frequently highlight the impeccable hygiene standards maintained across the facility with guests repeatedly describing the rooms as spotless, tidy and exceptionally clean. The spacious nature of the rooms is another plus point, often likened to the standards found in European four-star hotels.

Maintaining a high level of cleanliness is evidently a priority for the hotel, evident from the accolades given to the overall tidiness and orderliness of the premises, including public areas and the pools. However, there are a few isolated concerns, such as worn-out and slippery pool stairs, instances of missed room cleanings and less than pristine tile surfaces in certain areas. Additionally, some guests pointed out issues with room ventilation.

Despite these minor setbacks, the general consensus is that Hotel Terme Ozren is clean, warm and well-maintained, providing a comfortable stay for its guests, paired with a peaceful location.

Staff
As I explored the charming stay at Hotel Terme Ozren, the standout feature invariably turned out to be the remarkably friendly and helpful staff. Many guests have lauded the team for their kindness, approachability and professionalism, creating a welcoming atmosphere throughout the hotel. The reception and restaurant staff were mentioned several times for their outstanding service, always ready to assist and ensuring guests' needs were met promptly.

Guests specifically appreciated how the staff went the extra mile to provide exceptional service. The manager, known for his communication and approachability, received special mentions for his proactive engagement with guests, making sure their inquiries and demands were efficiently resolved. This dedication to service elevated the overall guest experience significantly.

Cleanliness across the hotel, including immaculate rooms and well-maintained pools, further exemplifies the staff's hard work. The friendliness extended to the massage service, where the masseur's professionalism received high praise. Multiple reviews were from guests expressing a desire to return, driven by the warm and accommodating environment cultivated by the team.

However, a few guests noted some areas for improvement. There were occasional concerns about the understaffing, leading to longer wait times and some staff members seemed less proficient in English communication. Despite these minor setbacks, the predominant sentiment remained positive, focusing on the genuinely friendly and helpful nature of most of the staff.

Overall, Hotel Terme Ozren's staff is a primary component of the positive guest experience, fostering a hospitable and professional atmosphere that leaves travelers eager to return.

Spa
Hotel Terme Ozren's spa experience receives high praise for its excellent facilities and ambiance. Guests describe the spa center as immaculate and well-equipped, offering a variety of indoor and outdoor wellness services that cater to relaxation and rejuvenation. The spa area is highlighted for its comprehensive amenities, providing everything needed for a restful vacation and featuring something for everyone. Visitors particularly appreciate the spa beds and the superb conditions for both physical and mental relaxation. The combination of the relaxing atmosphere and the fantastic swimming pool area contributes to the overall excellent wellness experience at this hotel.

Pool
Hotel Terme Ozren offers an impressive array of pool facilities that cater well to families and children, featuring both indoor and outdoor pools filled with natural mineral water. The water temperature is consistently warm and pleasant and the pools are well-maintained and clean, providing a delightful experience for visitors. With a variety of slides and a well-organized setup, there is plenty of open space and activities to keep guests entertained.

The pool area includes convenient amenities like a mini bar and restaurant that offer basic refreshments and quick food, enhancing the overall experience. However, there are some downsides such as occasional overcrowding and a few maintenance issues with the slides and handrails. Indoor areas can feel a bit cold and there have been instances of indoor smoking and litter around the pool edge. Despite these minor issues, the pool facilities are generally praised for their cleanliness and the enjoyable atmosphere they create, making it a great spot to spend a long weekend.


Yes, Hotel Terme Ozren has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.

Yes, a spa is available at Hotel Terme Ozren.

No, Hotel Terme Ozren doesn't allow dogs.

Yes, parking facilities are available at Hotel Terme Ozren.

No, Hotel Terme Ozren doesn't have a gym.

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