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Novotel Phu Quoc Resort

Phu Quoc , Duong Bao Hamlet Duong To Commune Kien Giang Province (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

Info

Summary of reviewsNovotel Phu Quoc Resort is a luxurious 5-star hotel that offers exceptional facilities and great value for money. Guests have described their stay as a fulfillment of fantasy with delicious food and breakfast being a particular highlight. Although some guests have mentioned that the hotel falls a little short compared to other 5-star establishments, the majority of customers thoroughly enjoy their stay and would highly recommend the hotel. Some complaints include the lack of fish and greens, mediocre service and poor soundproofing in the rooms. Overall, Novotel Phu Quoc Resort is a great choice for those looking for a luxurious stay on Phu Quoc Island.
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Pool 1 information:

Location of the pool: Outdoor pool

Resort with EV Charging Stations

Luxury Resort

Beachfront Resort

What is between the hotel and the beach?

Nothing. The beach is directly accessible from the hotel

Answers last updated by our editors

Resort near The Beach

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Free Wi-Fi

Business Resort

Accessible Resort

Resort with Gym

Resort with Tennis Courts

Resort for Yoga

5-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Private Pool Rooms

Resort with Swim Up Bar

Resort with Panoramic View Pool

Resort with Children's Pool

Room Types

Superior Twin Room This air-conditioned room features a private balcony that opens up to views. The room is equipped with a 42-inch LCD TV and a desk. It is fitted with two single beds.

Superior Double Suite This spacious air-conditioned suite is fitted with a 42-inch LCD TV and a desk. The en suite bathroom has a bathtub and separate shower facilities.

Deluxe Twin Room Nestled within private gardens, this air-conditioned room features a private balcony that opens up to views. The room is equipped with a 42-inch LCD TV and a desk. It is fitted with two single beds.

Superior Double Room Nestled within private gardens, this air-conditioned room features a private balcony that opens up to views. The room is equipped with a 42-inch LCD TV and a desk. It is fitted with two single beds.

Deluxe Bungalow with Sea View and Private Pool The pool with a view is a top feature of this bungalow. This air-conditioned bungalow is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

Deluxe Bungalow with Private Pool and Garden View This double room's standout feature is the pool with a view. The spacious double room offers air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Deluxe Bungalow The spacious double room provides air conditioning, a private entrance, a terrace with lake views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Superior Double Room with Ocean View The pool with a view is the standout feature of this double room. The spacious double room features air conditioning, a minibar, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Superior Twin Room with Ocean View Guests will have a special experience as the twin room offers a pool with a view. This air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Deluxe Double Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Family Room The spacious family room features air conditioning, a minibar, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

Guest Reviews

8.9

Excellent

Location

Novotel Phu Quoc Resort is a great place to unwind, located far enough removed for peace and quiet, yet close enough to explore the island. Within walking distance, you can find a convenience store, restaurants and a laundromat. The location is outstanding with a private beach to relax on and a beautiful pool to swim in. The resort is also near Vinworld and VinSafari, making it a good location for driving to the center of the town or to the south. Though it may be a bit far from the center, the beach is nearby and there are a few places to eat and relax across the street. The hotel has a good location with private beach access, making it a nice area to take a walk or enjoy water sports. However, it is a bit out of town, requiring a taxi to get to the center.

Breakfast

Guests of Novotel Phu Quoc Resort rave about the delicious breakfast served daily at the hotel. The menu changes daily, ensuring guests have a diverse selection to choose from. Many compliments the variety of food available, including seafood, cold cuts, cheeses and soups. While some reviewers found the breakfast selection lacking, most found it extensive and fantastic with many describing it as one of the best they have seen. The staff is quick and attentive and the language skills of the staff guests raved about. While there are some cultural differences in the breakfast offerings, guests could still find something to their liking. Overall, Novotel Phu Quoc Resort provides a delightful breakfast experience with a fantastic selection of food that will satisfy most guests.

Rooms

Novotel Phu Quoc Resort is a beautiful hotel with bungalow type rooms that offer spacious and modern facilities. The rooms are well-equipped and comfortable with multiple pillows, bathrobes and various towels. Guests can choose between garden view or beachfront rooms with the latter being available at a good price. Cleaning is fast and regular and even though the air conditioners are old in some rooms, they still work effectively.
The beds are very comfortable and the views are gorgeous, especially from the beachfront rooms with panoramic windows. The resort also boasts great food options, a swimming pool and a beautiful beach. The lobby and pools are also impressive, creating a great atmosphere in the hotel.
However, some guests have mentioned that some deluxe bungalows with private pool and sea view can be uncomfortable due to the excessive presence of people walking around. Additionally, the family rooms can be a bit small and some rooms are not as clean or well-maintained as expected. Overall, Novotel Phu Quoc Resort provides a fantastic experience with spacious and comfortable rooms, beautiful views and great facilities.

Beds

The Novotel Phu Quoc Resort beds have received positive and mixed reviews from guests. The villas offer ample space and comfort with super comfortable beds and pillows that are perfect for a good night's rest. The beds in some of the rooms may be too hard and uncomfortable for some guests. However, overall the beds were comfortable and provided a good night's sleep. Families with children may find the beds slightly small, but the resort's pool area is a great place to relax and enjoy. Some guests noted that the extra beds in the room did not have blankets and a few commented on the location of the air conditioning unit, which was not cooling the sleeping area effectively.

Cleanliness

Novotel Phu Quoc Resort provides guests with an excellent experience of cleanliness throughout the entire property. The well-maintained and modern facilities have everything spotless, making guests feel comfortable and at home. Pools and beach area are also well kept and clean, providing guests with a clean environment to relax and enjoy their stay. The view is breathtaking and the rooms are also exceptionally clean and comfortable. The hotel staff is friendly and accommodating, providing guests with a great customer service experience. Guests were also pleased with the good quality food served at the hotel's restaurants. Although some guests noted minor cleanliness issues such as a small amount of litter on the beach and slightly damp bedding on the first floor, these issues were quickly resolved by the staff. Overall, Novotel Phu Quoc Resort is an excellent choice for guests looking for a clean and comfortable stay in a beautiful setting.

Staff

The Novotel Phu Quoc Resort has a top-notch staff that provides exceptional service to its guests. Many guests praise the friendly and helpful staff with specific mentions of Trang, Khan and Cuong. Staff members are attentive and eager to assist, even when language barriers arise. The hotel offers a great range of amenities, including two pools and a children's pool by the beach. Some guests note that staff members are not knowledgeable about the hotel but always provide QR codes for more information. While some guests have experienced issues with room allocation, most agree that the staff is quick to resolve any concerns. Children especially love the kid's club and its fantastic staff. Overall, the Novotel Phu Quoc Resort staff is friendly, professional and always willing to go the extra mile to ensure guests have a comfortable and enjoyable stay.

Wi-Fi

Guests of Novotel Phu Quoc Resort have generally positive things to say about the hotel's wifi. Multiple guests praised the quality of the internet without any specific issues mentioned. One guest raved about both the air conditioning and the wifi. However, some guests reported that the internet was often overloaded and would go down, while others described it as the worst they've ever seen. There were also some complaints about slow speeds and frequently dropped connections. Despite these minor hiccups, overall, guests seemed to have a mostly positive experience with the hotel's wifi.

Pool

The Novotel Phu Quoc Resort boasts stunning and well-maintained pools that guests love. The infinity pool overlooking the ocean and the private pool in the villa were highlights for many. Families enjoyed the children's pool and the resort's private and spacious beach area. Poolside amenities such as the bar and beach beds made for a relaxing atmosphere. The resort also offers a sauna and gym for those wanting to stay active. Guests appreciated the resort's attention to cleanliness and upkeep. The Novotel Phu Quoc Resort is the perfect destination for anyone looking for a pool and beach-filled vacation with plenty of activities for the family.

Beach

Novotel Phu Quoc Resort offers a fantastic location right on a pristine private beach, perfect for those looking for a place to truly unwind. There are plenty of beach beds available and the beach area is well-maintained and great for activities like beach volleyball and kayaking. The hotel also has two excellent pools for those who prefer freshwater swimming. There are a few shops and restaurants nearby, including some great options for cheap and tasty food. Additionally, the location of the resort is ideal for admiring breathtaking sunsets. While some guests noted an issue with cleanliness on the beach, the majority of reviews rave about the beach's beauty and exclusivity. Overall, Novotel Phu Quoc Resort provides a luxurious and relaxing stay surrounded by a stunning beachfront.

Family

Families with young children looking for a kid-friendly getaway should definitely consider the Novotel Phu Quoc Resort. With a kids club and great kids playroom, parents can relax knowing their little ones are having a blast. Plus, the kids pool is warm, accommodating and lots of fun. This resort is definitely a great spot for families to kick back and relax together. While some rooms may be a bit snug for families, the excellent staff and plentiful activities for children more than make up for it. However, keep in mind that during peak times, it may get noisy with kids in common areas. Nevertheless, overall, it's an awesome resort for an unforgettable family vacation.

5 Star

If you're looking for a luxurious stay on Phu Quoc Island, Novotel Phu Quoc Resort might just be the perfect choice for you. The hotel is considered a 5-star establishment and it certainly lives up to that status according to most of its guests. The facilities are exceptional and the price to value ratio is unbeatable. Guests have described their stay as a fulfillment of fantasy. The food is delicious with breakfast being a particular highlight. However, some guests do mention that compared to other 5-star establishments, Novotel Phu Quoc Resort falls a little short. Some complain about the lack of fish and greens, as well as the mediocre service. Additionally, there have been some reports of poor soundproofing in the rooms. Despite these issues, the majority of customers seem to thoroughly enjoy their stay and would highly recommend the hotel.

Children's Pool

If you're traveling with kids, Novotel Phu Quoc Resort is definitely a great choice. The hotel has multiple swimming pool options including an outdoor infinity pool, which is perfect for a relaxing swim. The children's pool is another highlight - it's conveniently located and accessible, making it easy for your little ones to have a splashing good time. And if that's not enough, there's also a kiddie pool by the beach, complete with a small cafe that serves a range of snacks and beverages. The pool area is well-maintained and the service is great with the bar and comfortable seating areas adding to the overall enjoyment. The water in the children's pool is warm, which is sure to delight the kids. Novotel Phu Quoc Resort is definitely one of the best hotels to consider if you're looking for a kids-friendly place to stay.

Outdoor Pool

Novotel Phu Quoc Resort boasts two beautiful and expansive outdoor pools that overlook the ocean. Both pools are wide and very clean, providing guests with a pleasant swimming experience. Families with children will appreciate the child-friendly pool, which is perfect for little ones to enjoy. For a more exclusive swim, the hotel also offers a private pool. Overall, guests adore the hotel's pools and deem them as one of the highlights of their stay.

Luxury

The Novotel Phu Quoc Resort is a luxurious five-star hotel with stunning beachfront views. Guests have raved about the unbeatable price to value ratio and the perfect design of the hotel. Although some mentioned mediocre experiences and issues with soundproofing in their rooms, overall the hotel is highly recommended for a luxurious stay on the island.

Yes, Novotel Phu Quoc Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Panoramic View Pool, Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Novotel Phu Quoc Resort.

No, Novotel Phu Quoc Resort doesn't allow dogs.

No, parking facilities aren't available at Novotel Phu Quoc Resort.

Yes, Novotel Phu Quoc Resort has a gym.

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