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Pisa Tower Plaza

Pisa , Via Caduti Del Lavoro 46 (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPisa Tower Plaza enjoys a strategic and appealing location, being just a short walk from the Leaning Tower of Pisa and other major attractions like Piazza dei Miracoli. Its proximity to the airport and Pisa Rossore train station also makes it a practical choice for travelers, offering tranquil surroundings despite being close to a bustling road. The beautiful views from some of the rooms, along with convenient access to local restaurants, supermarkets and public transport, enhance the overall guest experience.

Guests generally find the breakfast experience enjoyable, citing a wide variety of sweet and savory options in a clean, cozy environment. Many appreciate the quality and abundance of food, praising it as excellent and delicious. Although some felt certain aspects like food temperature and choices for those with dietary restrictions could be improved, the breakfast still stands out as a strong point for many visitors.

The dining experience at the hotel is somewhat mixed. While the quality of food and the romantic ambiance receive praise, the high cost of meals and drinks is a common complaint. Some guests also found issues with food temperatures and the variety of dishes offered. Despite logistical challenges due to the restaurant operating separately from the hotel, the dining experience can be quite enjoyable when it hits the mark.

Rooms at Pisa Tower Plaza are generally described as spacious, comfortable and clean, featuring modern amenities and splendid views, including some of the Leaning Tower. However, there are noticeable calls for renovations as dated decor, worn-out furniture and specific maintenance issues like malfunctioning air conditioning have been reported. Regular maintenance and updates could significantly elevate the guest experience.

Cleanliness throughout the hotel receives varied feedback. While many guests remark on the cleanliness of their rooms and the efficiency of the cleaning staff, others highlight issues in public areas and older parts of the building, pointing out dust, mold and general lack of thorough cleaning.

The staff at Pisa Tower Plaza are often praised for their friendliness and willingness to help with various requests, contributing positively to the guest experience. However, inconsistencies in training and communication, especially among reception staff and occasional language barriers detract from this positive impression.

Wi-Fi connectivity is another area needing improvement. Although some guests found the internet connection good and secure, many others reported unreliable and inconvenient service with practical issues like needing the TV on for Wi-Fi to function, poor coverage and difficult access procedures.

The pool area is appreciated for its family-friendly design, scenic views and overall setting. However, frequent closures and visible maintenance issues such as broken tiles and unclean water highlight a need for consistent upkeep.

Parking at the hotel is ample and secure, yet the daily fees are often seen as excessive by guests, particularly considering nearby on-street parking options.

For families, Pisa Tower Plaza is a very suitable choice, offering spacious, clean rooms, various entertainment options for children and a peaceful environment. Despite some rooms requiring upgrades and a few practical inconveniences, the hotel is well-regarded for its family-friendly service and welcoming atmosphere.

Overall, guests have a generally positive experience at Pisa Tower Plaza, appreciating its excellent location, comfortable rooms and friendly staff, though there are several areas such as dining costs, maintenance and Wi-Fi connectivity that could benefit from improvement.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Double or Twin Room Elegant room with modern furnishings and parquet floors. Offers free WiFi, air conditioning, and a flat-screen TV. Please specify bed preference when booking. This room cannot accommodate extra beds.

Junior Suite Elegant suite with modern furnishings and parquet floors. Offers free WiFi, air conditioning, and a flat-screen TV. With large windows overlooking the swimming pool or the Leaning Tower of Pisa.

Suite This suite has 2 bedrooms, a lounge area and a kitchenette.

Standard Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Economy Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Family Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a private entrance, as well as a minibar. The unit has 2 beds.

About Pisa Tower Plaza

License: 050026ALB0087, IT050026A1ERQ2Z7CZ

Guest Reviews

7.1

Good

Location

Pisa Tower Plaza enjoys a great location that appeals to visitors due to its proximity to many of Pisa’s major attractions. The hotel is conveniently situated just a short walk from the iconic Leaning Tower of Pisa with many guests mentioning it takes approximately 10-20 minutes on foot to reach the tower and other key sights like the Piazza dei Miracoli. The view from the hotel rooms, some overlooking the Leaning Tower, adds a delightful bonus to the stay.

For those traveling by air, the hotel is close to the airport, making it a practical choice for transit. It is also within walking distance of the Pisa Rossore train station, allowing guests to explore further afield with ease. The hotel's strategic location, just outside the city center but within reachable distance, provides a peaceful retreat from the bustling tourist areas while still being accessible.

Many guests appreciate the quiet and tranquil atmosphere despite the hotel's vicinity to a busy road. The location also offers access to local restaurants, supermarkets and easy public transport routes with a bus stop right outside the hotel that goes directly to the train station.

Overall, Pisa Tower Plaza is highly regarded for its good geographical position, combining convenience, beautiful views and a peaceful stay just steps from the historic heart of Pisa.

Breakfast

The breakfast experience at Pisa Tower Plaza has garnered a mix of opinions, though many guests appreciated it. Positive reviews highlight the wide variety of both sweet and savory options, the quality and abundance of the food and the warm, efficient service from staff. Guests often described the breakfast as "excellent," "delicious," and "very good," with many appreciating the ample selection and the clean, cozy atmosphere.

However, some guests found certain aspects lacking, noting that the breakfast did not always meet the expectations set by the hotel's star rating. Issues such as cold hot food, limited options for people with intolerances and long waits for coffee were mentioned. The breakfast price, often cited at €15 to €20, was considered high by some, especially considering the areas that needed improvement.

Despite these points, the majority found the breakfast enjoyable and a great start to their day with a significant number citing it as one of the stay's highlights. The breakfast room's beautiful setting and extensive buffet were commonly praised, showing that when it meets the mark, the breakfast at Pisa Tower Plaza can be quite a pleasant experience.

Dinner

The dining experience at Pisa Tower Plaza brings a mix of impressions to the table. Many guests enjoyed delicious dishes and praised the food quality, exemplified by great menu options and exceptional dinner service. The restaurant is appreciated for its romantic ambiance during meals and breakfast offerings have also garnered positive feedback. It's highlighted as a very good and advisable dining option, delivering superb meals and fantastic service with certain dishes receiving notable accolades.

However, some aspects leave room for improvement. Numerous reviews point out the high cost of food and drinks at both the restaurant and the bar with many guests finding the prices excessively steep compared to the food's value. Some have also reported issues with the food's temperature and quality, labelling it as average or poor. Additionally, the restaurant's atmosphere has been described as lacking with the dining hall needing an update and better management practices.

The restaurant operation being separate from the hotel itself is another notable point, causing some logistical issues like room charges not being applicable. Besides, limited menu choices and availability of gluten-free or accompanying snacks with drinks were concerns raised by several guests. It's also worth noting that the restaurant closing times and occasional closures disappointed some visitors, especially when it restricted their dining plans.

In conclusion, while the Pisa Tower Plaza offers some memorable dining experiences with high-quality food and excellent service, there are significant considerations regarding cost, atmosphere and operation that need to be addressed to enhance overall guest satisfaction.

Rooms

The guest feedback for the rooms at Pisa Tower Plaza paints a mixed but generally positive picture. The standout feature of the hotel rooms is their spaciousness with many guests highlighting the large, comfortable layouts, sizable bathrooms and ample space for movement. Several reviews mentioned that family rooms were particularly spacious and comfortable and upgrades to suites were appreciated, offering even more space and comfort.

Cleanliness was another recurring theme with multiple guests finding their rooms to be neat, tidy and well-maintained. Many guests found their accommodations to be modern and well-equipped with comfortable beds, substantial showers and large windows providing beautiful views, including some rooms with a view of the iconic Leaning Tower of Pisa.

Despite these positives, numerous reviews pointed out that the hotel rooms and facilities are in desperate need of renovation. Common complaints included worn-out furniture, dated decor and an overall sense of the hotel not meeting its five-star rating. Specific issues such as mold, moisture stains, broken furniture and dirty carpets were mentioned by several guests.

Additionally, some operational issues were reported, such as malfunctioning air conditioning, problematic room locks and noise from adjacent rooms or the reception area. A few reviews mentioned that certain amenities like the mini bar, hairdryers and lights were not working properly.

In summary, while many guests found the rooms at Pisa Tower Plaza to be spacious, comfortable and clean with some modern amenities and beautiful views, there is a clear need for updates and maintenance to meet the expectations of a five-star establishment. Some operational improvements and better upkeep could significantly enhance the guest experience.

Beds

The beds at Pisa Tower Plaza receive a mixed yet generally favorable response from guests. Many highlight the beds as being comfortable with terms like "very comfortable," "incredibly comfortable," and "luxury bedding" frequently mentioned. The spacious nature of the rooms combined with clean and large beds adds to the overall positive experience. Guests also appreciated the option of having both soft and firm pillows to choose from.

However, there are notable exceptions where comfort fell short. Some guests found the beds to be uncomfortably hard or worn out with poor support. Instances of old mattresses, saggy beds and inadequate pillows were reported, reflecting some inconsistency in the bedding quality. A few reviewers also mentioned issues such as unmade beds and substandard sofa beds.

Overall, while the beds at Pisa Tower Plaza are often praised for their comfort and size, there are occasional lapses in consistency and quality that the hotel may need to address to ensure a uniformly comfortable experience for all guests.

Cleanliness

Reviews of Pisa Tower Plaza offer a mixed assessment of the hotel's cleanliness. On a positive note, multiple guests have praised the rooms for their cleanliness, describing them as spotless, clean and well-maintained. Specific mentions of clean bathrooms and regularly cleaned rooms contribute to a generally positive perception in certain areas. Guests also noted the friendly cleaning staff and highlighted well-kept gardens and pool areas.

However, numerous reviews indicate significant concerns. Many guests encountered unclean conditions, including dusty and moldy rooms, dirty carpets, stained sheets and lack of thorough cleaning. Public areas, such as hallways and common spaces, were frequently described as dirty and in need of attention. Some rooms reportedly had residual debris from previous guests, while cobwebs, mold and unpleasant odors were also noted by several reviewers.

The overall impression suggests that while many rooms meet cleanliness expectations, the hotel struggles with maintaining consistent standards throughout the property, especially in communal areas and older parts of the building. It appears that heightened attention to cleaning protocols and regular maintenance could greatly enhance the guest experience at Pisa Tower Plaza.

Staff

The staff at Pisa Tower Plaza receives mixed reviews, though there are certainly consistent commendations when it comes to friendliness. Many guests found the hotel staff to be extremely helpful, welcoming and friendly. Remarks often highlight their kindness and willingness to assist with requests, including organizing taxis, providing dinner reservations and efficiently handling check-outs. The bar and housekeeping staff particularly received compliments for their professional and amiable demeanor.

Despite these positive points, some reviews indicated issues with staff training and communication, particularly at the reception. Instances of slow service, unhelpfulness and even occasional rudeness were noted. Guests mentioned that some staff members appeared unprofessional or inattentive, which detracted from the overall experience. Moreover, a few highlighted the language barrier, reporting challenges in conversing with staff who didn't speak sufficient English.

In summary, while many guests praised the staff for their friendliness and helpfulness, including high marks for interaction and a warm welcome, inconsistencies in service and communication appeared to be areas needing improvement.

Wi-Fi

According to guest reviews, the Wi-Fi experience at Pisa Tower Plaza is a mixed bag. Positive feedback highlights that Wi-Fi is available across the site with some guests reporting good internet connections and even describing it as secure and perfectly functional. Free Wi-Fi is also appreciated and some found the internet connection to be top-notch.

However, many negative aspects overshadow these positives. A recurrent complaint is that Wi-Fi often doesn’t work properly with issues ranging from complete lack of availability to poor and unreliable connections. Specific problems include needing to keep the TV on for Wi-Fi to work, which is not practical and poor coverage throughout the building. Additionally, many guests found the Wi-Fi access non-intuitive and struggled with long codes. Internet connectivity issues were particularly pronounced in the rooms, forcing some guests to use the lobby to access Wi-Fi.

Ultimately, while there are secure and good connections for some, the majority of guests find the Wi-Fi service unreliable and inconvenient.

Pool

The Pisa Tower Plaza offers a mixed experience when it comes to its pool facilities. Many guests appreciated the large pool area, which provides a spacious environment for swimming, playing and relaxing. The pool is noted to be family-friendly with a shallow section suitable for children. Guests often commented on the pool's scenic views and described the overall setting as beautiful with a lush green lawn and a lovely courtyard.

However, frequent reports of the pool being closed or under renovation were common. Some reviewers mentioned issues such as broken tiles, broken glass, cut electric cables and visible signs of wear and tear. Maintenance appeared to be a concern with several references to debris in the water, unsightly lime deposits and peeling paint. Some guests also noted that the pool was not operational during the winter months or was not filled with water upon arrival.

For those who did get to experience the pool in its operational state, the feedback leaned towards positive. They described the pool as clean, refreshing and a welcome relief from the Italian sun. Nonetheless, the hotel's management might need to address various maintenance issues to meet guests' expectations and improve their overall experience at the Pisa Tower Plaza.

Parking

Pisa Tower Plaza offers ample parking space, both indoor and outdoor, conveniently located on-site and secure. However, guests frequently mention the parking fees, which range from 8 to 18 euros per day, as being notably high. The large, available parking areas are appreciated, though some find the charges excessive given that nearby free street parking is an option. Despite the secure and easy-to-find parking facilities, the cost remains a common point of contention among visitors. Overall, while parking is plentiful and safe, the additional fees are seen as a significant downside.

Family

Pisa Tower Plaza caters well to families, ensuring a comfortable stay with large, clean rooms and a family-friendly environment. Guests found the hotel to be an ideal destination for family trips with various activities included for both children and parents. The environment is peaceful and quiet, creating a good atmosphere for relaxation. Families appreciated the spacious rooms, although some noted that a few rooms could benefit from renovations. Certain practical aspects, like a limited number of family suites and some minor inconveniences, were highlighted, yet these didn't overshadow the generally positive family-oriented service.

Kids were pleased with the available entertainment options and the delightful cake selection at breakfast, which was free for all family members. Staying at the hotel allowed for a convenient 15-minute walk to nearby attractions, although some guests found common areas a bit neglected. Staff were consistently described as very friendly, contributing to a well-known tradition of accommodating families at Pisa Tower Plaza. Despite a few shortcomings, many families highly recommend the hotel for its welcoming atmosphere and attention to family needs.

5 Star

The reviews for Pisa Tower Plaza indicate a significant disparity between the hotel's five-star rating and the actual experience guests have. Many visitors assert that the hotel falls significantly short of five-star standards, often comparing it to a three-star facility. Recurring issues include lack of maintenance, outdated infrastructure, subpar cleanliness and a general sense of wear and tear. Additionally, amenities such as the restaurant, breakfast offerings and facilities like the gym and pool do not meet the expectations of a high-end establishment.

Guests frequently comment on the high price not being justified by the provided services and some found the condition of rooms to be disappointing with problems like stained furniture and inadequate bathroom fixtures. While some did appreciate the large rooms and courteous staff, the overall consensus is that the hotel does not live up to its advertised luxury.

This feedback suggests that despite some positive attributes, Pisa Tower Plaza requires significant improvements in both its maintenance and service quality to genuinely earn its five-star classification.

Business

Pisa Tower Plaza offers a range of amenities tailored for business travelers. The hotel features well-equipped conference rooms and facilities that are ideal for meetings, seminars and corporate events. It provides a quiet environment, suitable for professional gatherings and company parties. The hotel also assists with organizing taxis, which is a convenient service for business guests. While some feel the level of service could be improved for business standards and noted the need for coffee and water provisions, the hotel overall caters well to business needs. It stands as a modern business hotel with great corporate amenities, making it an ideal choice for business trips.

Accessible

Pisa Tower Plaza is widely praised for its accessibility features, offering easy access to both the city and the hotel through various routes and transportation options. The hotel's strategic location ensures that major landmarks like the Leaning Tower of Pisa are only a 10-15 minute walk away, adding to its convenience. The property boasts accessible rooms and practical facilities that cater well to guests with disabilities. An onsite restaurant and open-air parking add to the ease of staying here.

Although the structure is noted as slightly dated and some elements like the bathroom may need renovation and refitting, overall, it remains highly accessible with no significant issues reported. Additional perks include the proximity to a shopping center and grocery store, both being easy to reach within a short drive. Taxi services are readily available, further enhancing the practicality for guests with mobility needs.

Outdoor Pool

The outdoor pool at Pisa Tower Plaza garners mixed reviews from guests. On the positive side, many appreciate the nice, clean and lovely pool area, often mentioning the relaxing atmosphere and beautiful view. The large pool with shaded areas adds to the comfort and rooms with decks opening directly to the pool provide convenient access. Some found the pool area quiet and perfect for relaxation.

However, not all experiences were flawless. Several reviews note that the pool can be chilly and sometimes there is annoying noise nearby. Issues with cleanliness are mentioned, including dirty water, debris and paint peeling off the pool. Additionally, periods of pool closure and ongoing repairs seem to have disappointed some guests. Despite these occasional drawbacks, the pool remains a highlighted feature for many visitors, who find it a pleasant spot to unwind.

Honeymoon

Nestled in a location with nice views at night, Pisa Tower Plaza offers an appealing setting for honeymooners. Guests find it to be a great place for a honeymoon, praising the welcoming staff and the romantic ambiance created by features like the grand piano in the lobby. Although there are some concerns about shower drain issues and slightly sloping shower floors, the overall experience still wins over couples looking for a memorable and pleasant stay.

Luxury

Pisa Tower Plaza offers a blend of luxury at first glance, characterized by its seemingly opulent suites and facilities. Many guests initially perceive it as a luxurious hotel due to its appearance and amenities. However, multiple reviews suggest that the hotel falls short of maintaining true five-star standards.

Several visitors pointed out that while the hotel maintains a certain luxurious feel, there are significant deficiencies in upkeep and service quality. Instances of neglect, such as worn-out facilities and a lackluster breakfast selection, have been noted, detracting from its advertised luxury experience. Some even expressed that the overall experience aligns more closely with a three-star hotel rather than a five-star establishment.

On the positive side, the hotel retains a luxurious vibe in its appearance and some aspects of its amenities, offering guests a taste of opulence. Despite this, the consensus remains that the hotel does not fully meet the expectations of a five-star rating, leaving many feeling disappointed relative to the high price they paid.

Romantic

The Pisa Tower Plaza offers a romantic atmosphere that is ideal for couples seeking a memorable getaway. Guests praise the beautiful rooms, some featuring balconies with stunning sunset views. The hotel provides a romantic view of the Pisa Tower directly from the room, adding a magical touch to the stay. Notably, the establishment is described as calm and romantic, enhancing the overall experience. The on-site restaurant serves dinner and breakfast with a particular highlight being the romantic first course. For those celebrating special occasions like honeymoons, the romantic suite and exceptional service cater perfectly to new and old couples alike.

Dog Friendly

Pisa Tower Plaza has a reputation for being dog-friendly, allowing guests to travel with their pets and welcoming little dogs excellently. With clean rooms and some special services for dogs, including personalized comfort and dedicated dog zones, it caters well to pet owners. However, there is a notable fee of 25 euros per pet, per day, which some find excessive given the lack of additional pet amenities such as water bowls, kennels or waste bags. While pets are indeed allowed and dogs are present, some guests noted that the hotel could be more accommodating in its pet policies and services. Overall, the possibility to travel with a dog is a major draw, although the cost and additional fees may be a consideration for budget-conscious travelers.

Yes, Pisa Tower Plaza has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Pisa Tower Plaza.

Yes, Pisa Tower Plaza welcomes dogs.

Yes, parking facilities are available at Pisa Tower Plaza.

No, Pisa Tower Plaza doesn't have a gym.

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