Minas Garden Hotel
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Summary of reviewsMinas Garden Hotel in Poços de Caldas is highly praised for several standout features that make it an appealing choice for visitors. Its prime location in the city center allows easy access to numerous attractions, restaurants, shops and tourist spots like the Thermal Baths and Christ the Redeemer viewpoint. Despite its central setting, the hotel maintains a quiet and restful atmosphere with spectacular views of parks and mountains complementing the overall experience. Guests also appreciate the convenience of additional amenities such as parking and a delightful breakfast.
The breakfast at Minas Garden Hotel is particularly noteworthy, often described as very good, delicious and amazing. Guests enjoy a broad selection of items, including regional specialties like corn cake and cheese bread, served in a comfortable and clean environment. The breakfast experience is further enhanced by thoughtful touches like live music and beverage machines, as well as friendly and efficient service.
Rooms at the hotel are generally well-received with many guests appreciating their spaciousness, comfort and cleanliness. The beds, in particular, are frequently praised for their comfort, contributing to a restful stay. Visitors enjoy additional room amenities such as air conditioning, TV and minibars, along with modern, newly renovated bathrooms in some rooms. The beautiful views, cozy ambiance and good natural lighting further elevate the guest experience.
The cleanliness of the hotel is consistently highlighted with most guests praising the spotless maintenance of rooms, common areas and bathrooms. The hygiene standards, along with regularly changed linens and towels, contribute to a comfortable stay.
Staff at Minas Garden Hotel receive high praise for their friendliness, attentiveness and professionalism. Guests often mention specific team members who go above and beyond to ensure a welcoming and comfortable experience. Their meticulous attention to detail and cheerful demeanor significantly contribute to the hotel's pleasant atmosphere.
The hotel's Wi-Fi receives mixed reviews. While generally functional and secure, some guests note weak signals and connectivity issues in certain areas, particularly on higher floors.
The hotel's spa is well-regarded, offering a relaxing environment with amenities like a rooftop sauna and hot tub, a jacuzzi and massage services. Guests appreciate these features despite occasional maintenance issues. The gym, although small, is adequate and provides a pleasant workout environment with a view.
Parking facilities at Minas Garden Hotel are generally appreciated for their security and accessibility, though some guests mention tight and narrow spaces in the underground garage.
For families, the hotel offers a welcoming environment with amenities catering to young children. Spacious family-sized rooms, a game room and engaging activities contribute to a comfortable stay for families, making it an excellent choice for those traveling with kids.
While the hotel’s beds are mostly praised for their comfort, a few guests note issues with mattress softness and bed configurations that could be improved.
Overall, Minas Garden Hotel provides a comfortable, well-maintained and conveniently located stay with excellent service, making it a preferred choice for visitors exploring Poços de Caldas.
Categories
The breakfast at Minas Garden Hotel is particularly noteworthy, often described as very good, delicious and amazing. Guests enjoy a broad selection of items, including regional specialties like corn cake and cheese bread, served in a comfortable and clean environment. The breakfast experience is further enhanced by thoughtful touches like live music and beverage machines, as well as friendly and efficient service.
Rooms at the hotel are generally well-received with many guests appreciating their spaciousness, comfort and cleanliness. The beds, in particular, are frequently praised for their comfort, contributing to a restful stay. Visitors enjoy additional room amenities such as air conditioning, TV and minibars, along with modern, newly renovated bathrooms in some rooms. The beautiful views, cozy ambiance and good natural lighting further elevate the guest experience.
The cleanliness of the hotel is consistently highlighted with most guests praising the spotless maintenance of rooms, common areas and bathrooms. The hygiene standards, along with regularly changed linens and towels, contribute to a comfortable stay.
Staff at Minas Garden Hotel receive high praise for their friendliness, attentiveness and professionalism. Guests often mention specific team members who go above and beyond to ensure a welcoming and comfortable experience. Their meticulous attention to detail and cheerful demeanor significantly contribute to the hotel's pleasant atmosphere.
The hotel's Wi-Fi receives mixed reviews. While generally functional and secure, some guests note weak signals and connectivity issues in certain areas, particularly on higher floors.
The hotel's spa is well-regarded, offering a relaxing environment with amenities like a rooftop sauna and hot tub, a jacuzzi and massage services. Guests appreciate these features despite occasional maintenance issues. The gym, although small, is adequate and provides a pleasant workout environment with a view.
Parking facilities at Minas Garden Hotel are generally appreciated for their security and accessibility, though some guests mention tight and narrow spaces in the underground garage.
For families, the hotel offers a welcoming environment with amenities catering to young children. Spacious family-sized rooms, a game room and engaging activities contribute to a comfortable stay for families, making it an excellent choice for those traveling with kids.
While the hotel’s beds are mostly praised for their comfort, a few guests note issues with mattress softness and bed configurations that could be improved.
Overall, Minas Garden Hotel provides a comfortable, well-maintained and conveniently located stay with excellent service, making it a preferred choice for visitors exploring Poços de Caldas.
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The location of Minas Garden Hotel in Poços de Caldas is repeatedly praised as one of its standout features. Situated in the city center, the hotel offers guests the convenience of being within walking distance of numerous attractions, restaurants, bars, shops and key tourist spots like the Thermal Baths and Christ the Redeemer view. Reviewers highlight the ease of exploring downtown on foot, making it an excellent base for city tours.
Furthermore, the hotel's location near the central square provides access to vibrant nightlife with bars and restaurants offering live music. Guests also appreciate the spectacular views of parks and mountains from the hotel's terraces and rooms. Despite being centrally located, the hotel maintains a quiet atmosphere, ensuring a restful stay.
Additionally, on-site amenities such as parking, breakfast and courteous staff service contribute to the overall positive experience, making Minas Garden Hotel a prime choice for visitors looking to explore Poços de Caldas with ease and comfort.
The breakfast experience at Minas Garden Hotel is a highlight for many guests, garnering repeated praise for its variety and quality. Patrons frequently describe it as very good, delicious and amazing, appreciating the extensive selection of items available. Many relish the tasty coffee and the presence of regional specialties like corn cake and cheese bread. The breakfast spread is often noted for being complete and abundant with many options ranging from fruits and pastries to hot beverages.
Despite a few guests feeling the breakfast could offer more healthy or vegetarian options and the occasional comment on some items being below expectations, the overall consensus leans heavily towards satisfaction. Highlights include a pleasing variety, constant replenishment and a comfortable, clean environment for enjoying the meal. Special touches like live music and a machine for making hot chocolate, cappuccino and coffee add to the charm. The exceptional, rich and delicious breakfast options are complemented by the friendly and efficient service, making the morning meal at Minas Garden Hotel a cherished aspect of the stay.
The guest reviews for Minas Garden Hotel highlight a mix of positive and negative experiences, but the positive feedback significantly outweighs the drawbacks. Most guests were delighted with the spaciousness of the rooms, consistently describing them as large, comfortable and very clean. The beds generally received praise for being comfortable with some mentioning exceptionally large and cozy beds, contributing to a restful stay.
Several reviews emphasized the cleanliness and organization of the rooms, noting that they are well-maintained despite the hotel's overall age. Many guests appreciated additional amenities such as air conditioning, TV and minibars, which added to their comfort. The modern touches in some rooms, such as newly renovated bathrooms, were also appreciated.
The views from the rooms, particularly those facing the mountains and Christ the Redeemer, were highlighted as beautiful and a memorable part of the stay. The cozy ambiance, combined with good natural lighting and pleasant balconies, added to the positive overall experience.
However, some guests pointed out areas needing improvement. Issues such as outdated furniture, poor lighting, noise from the street or elevator and signs of wear and tear in the rooms were noted. Specific complaints included uncomfortable beds, old wooden floors and inadequate soundproofing. Poor maintenance was also mentioned with some rooms suffering from leaks, bad air conditioning and other minor issues.
Despite these drawbacks, the overall sentiment towards the rooms at Minas Garden Hotel seems favorable with many guests finding them satisfactory and worth the stay, thanks to their spaciousness, cleanliness and comfort. The hotel's excellent location near tourist attractions and the beautiful views from many rooms further enhance its appeal.
Minas Garden Hotel has garnered positive feedback for its beds, which guests frequently describe as comfortable and capable of providing a good night's sleep. Many reviews highlight the spaciousness and comfort of the beds with descriptors such as large, very cozy and super comfortable frequently appearing. The pillows also receive favorable mentions, contributing to an overall restful experience.
The bed linens are noted for being soft, clean and pleasantly scented, although a few reviews mention issues with unchanged or small sheets. The beds are generally commended for their cleanliness and the quality of sleep they offer, backed by numerous mentions of good and solid mattresses.
However, some reviewers have pointed out issues with softness with a few finding the mattresses too soft and less supportive. A recurring concern is about beds made from two single mattresses, which create a division in the middle that affects comfort. A limited number of guests experienced problems with uncomfortable beds or older mattresses that need replacing.
In summary, while most guests at Minas Garden Hotel find the beds highly satisfactory and conducive to a pleasant stay, there are occasional concerns regarding mattress quality and bed configurations that could benefit from attention. Overall, the comfort of the beds stands out as a notable feature of the hotel.
The cleanliness of Minas Garden Hotel has been a standout feature according to guest reviews. The hotel's facilities and rooms are frequently described as impeccably clean, spotlessly maintained and well-organized. Guests have often highlighted the comfort and hygiene standards, particularly appreciating the clean and functional bathrooms and regularly changed bed linens and towels. The cleanliness is observed consistently across the hotel with common areas and rooms receiving frequent and thorough cleaning.
While the majority of guests praise the cleanliness, a few have noted occasional lapses, such as dirt in the Jacuzzi, dusty areas and some moisture causing mold. Bathroom odors and specific cleanliness issues in common areas and old fixtures were also mentioned by some reviewers.
Overall, Minas Garden Hotel generally provides a clean and comfortable environment with attentive staff, good location and spacious rooms, despite minor inconsistencies in cleaning standards.
When staying at Minas Garden Hotel, one can expect an exceptional level of care and kindness from the staff. The employees across the board, from the reception to the housekeeping, are consistently noted for their friendliness, attentiveness and hospitality. Many guests have highlighted the warmth and helpfulness of specific team members, including receptionists like Priscila, Valdirene and Juliana, who go above and beyond to ensure a comfortable and welcoming experience.
Guests frequently mention the courteous and polite nature of the staff, emphasizing their readiness to assist with any request. The service is described as top-notch with meticulous attention to detail, making guests feel well-received and valued upon arrival. The staff's cheerful and positive demeanor contributes significantly to the overall pleasant atmosphere of the hotel.
The professionalism and competence of the team are highly praised, particularly in the reception and dining areas. The reception services are often commended for their organization and cleanliness with a particular note of excellent customer service. From check-in to check-out, the staff at Minas Garden Hotel maintain a high standard of service that leaves guests with a lasting favorable impression, making it a recommended stay for anyone visiting the area.
The Wi-Fi at Minas Garden Hotel has received mixed reviews from guests. Generally, the internet quality is good and functions well in many areas with some patrons noting that it worked very well and had a smooth connection. The system is secured with a password, ensuring guest privacy and some found it to be satisfactory during their stay.
However, there are a series of concerns that were pointed out. Several guests indicated that the Wi-Fi signal can be weak or unstable, especially in certain rooms such as those on the 5th floor. Others highlighted specific issues like limited connections and difficulties when trying to connect multiple devices. These reviews suggest an inconsistency in the Wi-Fi performance with specific areas needing improvement.
Overall, while many guests found the Wi-Fi to be satisfactory and functional, there are notable areas where the internet connection could be enhanced for a more consistent and reliable experience.
The spa at Minas Garden Hotel impresses guests with its comprehensive amenities designed for relaxation and rejuvenation. The sauna and hot tub, prominently located on the rooftop, provide a picturesque setting and are particularly appreciated for their relaxing atmosphere. Guests also favor the jacuzzi, which is often described as delightful, delicious and wonderful, enhancing the overall spa experience.
Many visitors highlight the excellent sauna and whirlpool bath, noting the soothing effects and cleanliness of these facilities. The massage services offered by the hotel receive high praise, contributing to a sense of pampering and well-being. The fitness and leisure areas, including a gym and game room, complement the spa facilities, adding to the guests' enjoyment.
However, some reviews point out occasional maintenance issues, such as the hot tub not working or requiring reservations in advance. There are also mentions of scheduling conflicts and the need for future improvements to ensure optimal functionality and temperature control of the spa services.
Overall, the spa at Minas Garden Hotel is highly regarded for its variety of amenities and the relaxing experiences it provides, despite occasional operational hiccups.
Minas Garden Hotel offers a gym that, while simple and small, is both functional and well-organized. Located on the rooftop, it provides guests with the added bonus of a wonderful view while they exercise. The gym is part of a comprehensive leisure area that includes a game room, sauna and jacuzzi, making it a versatile space for both fitness and relaxation. Guests can also enjoy other game tables such as billiards and foosball, enhancing the social aspect of the hotel. Overall, despite its size, the gym at Minas Garden Hotel is adequate and meets guests' fitness needs effectively while offering a pleasant environment and additional amenities.
Minas Garden Hotel provides a range of parking options that guests have generally found favorable. Many reviewers appreciated the secure, free and spacious parking garage provided by the hotel. The parking is described as easy to access with ample and covered spaces that ensure the safety of vehicles, including options for underground parking. Additionally, some guests highlighted the convenience of having direct access to the rooms from the parking area and found the street view from the hotel appealing.
However, a few reviewers noted issues with tight and narrow spaces in the underground garage, suggesting that the parking could be improved. The garage has been described as somewhat cavernous and complicated with limited spaces that fill up quickly, causing some guests to hesitate, especially when considering handicapped spots. Despite these minor drawbacks, the general consensus is that the hotel's parking facilities are a significant convenience, offering accessibility and security for those traveling by car.
Minas Garden Hotel offers a family-friendly environment with a range of amenities that cater to guests traveling with children. The spacious reception area accommodates families well and is tailored to the needs of small children. The hotel features a comfortable layout and the rooms, particularly the family-sized ones, provide ample space, making them ideal for families with young children. The ambiance and amenities throughout the hotel foster a welcoming, family-oriented atmosphere.
Many guests have found the hotel to be a wonderful place for hosting families, including those with infants, noting that they felt comfortable and well-accommodated. The game room and open area facing Christ the Redeemer provide enjoyable activities, such as bingo and other games, which are particularly engaging for the young ones. While the hotel does provide excellent facilities and a delicious breakfast, it might be worth noting that there are limited sugar-free options.
Overall, Minas Garden Hotel is highlighted as a great destination for family vacations with many planning return visits due to the positive experience. The combination of spacious rooms, a friendly atmosphere and family-centered amenities make it a great choice for accommodating families.
Minas Garden Hotel garners mixed feedback, particularly regarding its four-star classification. Guests appreciate its great cost-benefit with several reviewers highlighting that the services and amenities are good and meet expectations. Positive descriptions such as "very good," "superb," and "superior" suggest that many visitors are satisfied with their stay and would strongly recommend the hotel.
However, there are notable concerns about the accuracy of the four-star rating. Some guests felt the hotel's facilities and services did not match their expectations for a four-star establishment, suggesting the rating should be lower. Maintenance issues and less comfortable beds compared to other hotels were mentioned as areas needing improvement.
Overall, Minas Garden Hotel offers a generally good experience with a solid cost-benefit ratio, but it may not fully meet the standards typically associated with a four-star designation.
Minas Garden Hotel offers an environment conducive to business travelers, making it ideal for work trips. The presence of a work desk in the rooms allows for efficient use of time and space for business activities, despite the rooms not having a dedicated business center. The reliable WiFi is an added advantage for guests needing steady internet access for their work. The hotel also provides convenient post-checkout storage for guests' bags, adding to its business-friendly amenities. However, some areas might need improvements, such as adding more tables for work within the rooms and addressing audible noises from building repairs. Despite these minor issues, it maintains a generally business-friendly atmosphere with good reception services catering to business needs.
The Minas Garden Hotel receives mixed feedback regarding its accessibility for guests with disabilities. On the positive side, the hotel features accessible facilities and easy navigation throughout the premises. The location is noted as being very accessible and the availability of free on-site parking and free parking spaces further adds to its convenience. However, caution is advised for guests with mobility issues and elderly individuals due to some ramps that may present challenges. Despite a few concerns, the overall accessibility appears to be a strong point for the hotel.
Minas Garden Hotel offers a charming escape, perfect for a romantic getaway. The hotel is frequently praised for its scenic rooms, particularly those with balconies that provide a picturesque view of the city landscape, ideal for enjoying the late afternoon and sunset. The rooftop grants an incredible view, contributing to the hotel's romantic ambiance. Guests appreciate the whirlpool, describing it as amazing for romantic retreats. Comfort and relaxation seem to be central to the stay with mentions of the hotel's peaceful environment and spacious, comfortable beds. While some guests found the complimentary drink offering a bit limited and occasional noise issues on the first floor, overall, the atmosphere and amenities contribute to an enjoyable and romantic experience.
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Location
Furthermore, the hotel's location near the central square provides access to vibrant nightlife with bars and restaurants offering live music. Guests also appreciate the spectacular views of parks and mountains from the hotel's terraces and rooms. Despite being centrally located, the hotel maintains a quiet atmosphere, ensuring a restful stay.
Additionally, on-site amenities such as parking, breakfast and courteous staff service contribute to the overall positive experience, making Minas Garden Hotel a prime choice for visitors looking to explore Poços de Caldas with ease and comfort.
Breakfast
Despite a few guests feeling the breakfast could offer more healthy or vegetarian options and the occasional comment on some items being below expectations, the overall consensus leans heavily towards satisfaction. Highlights include a pleasing variety, constant replenishment and a comfortable, clean environment for enjoying the meal. Special touches like live music and a machine for making hot chocolate, cappuccino and coffee add to the charm. The exceptional, rich and delicious breakfast options are complemented by the friendly and efficient service, making the morning meal at Minas Garden Hotel a cherished aspect of the stay.
Rooms
Several reviews emphasized the cleanliness and organization of the rooms, noting that they are well-maintained despite the hotel's overall age. Many guests appreciated additional amenities such as air conditioning, TV and minibars, which added to their comfort. The modern touches in some rooms, such as newly renovated bathrooms, were also appreciated.
The views from the rooms, particularly those facing the mountains and Christ the Redeemer, were highlighted as beautiful and a memorable part of the stay. The cozy ambiance, combined with good natural lighting and pleasant balconies, added to the positive overall experience.
However, some guests pointed out areas needing improvement. Issues such as outdated furniture, poor lighting, noise from the street or elevator and signs of wear and tear in the rooms were noted. Specific complaints included uncomfortable beds, old wooden floors and inadequate soundproofing. Poor maintenance was also mentioned with some rooms suffering from leaks, bad air conditioning and other minor issues.
Despite these drawbacks, the overall sentiment towards the rooms at Minas Garden Hotel seems favorable with many guests finding them satisfactory and worth the stay, thanks to their spaciousness, cleanliness and comfort. The hotel's excellent location near tourist attractions and the beautiful views from many rooms further enhance its appeal.
Beds
The bed linens are noted for being soft, clean and pleasantly scented, although a few reviews mention issues with unchanged or small sheets. The beds are generally commended for their cleanliness and the quality of sleep they offer, backed by numerous mentions of good and solid mattresses.
However, some reviewers have pointed out issues with softness with a few finding the mattresses too soft and less supportive. A recurring concern is about beds made from two single mattresses, which create a division in the middle that affects comfort. A limited number of guests experienced problems with uncomfortable beds or older mattresses that need replacing.
In summary, while most guests at Minas Garden Hotel find the beds highly satisfactory and conducive to a pleasant stay, there are occasional concerns regarding mattress quality and bed configurations that could benefit from attention. Overall, the comfort of the beds stands out as a notable feature of the hotel.
Cleanliness
While the majority of guests praise the cleanliness, a few have noted occasional lapses, such as dirt in the Jacuzzi, dusty areas and some moisture causing mold. Bathroom odors and specific cleanliness issues in common areas and old fixtures were also mentioned by some reviewers.
Overall, Minas Garden Hotel generally provides a clean and comfortable environment with attentive staff, good location and spacious rooms, despite minor inconsistencies in cleaning standards.
Staff
Guests frequently mention the courteous and polite nature of the staff, emphasizing their readiness to assist with any request. The service is described as top-notch with meticulous attention to detail, making guests feel well-received and valued upon arrival. The staff's cheerful and positive demeanor contributes significantly to the overall pleasant atmosphere of the hotel.
The professionalism and competence of the team are highly praised, particularly in the reception and dining areas. The reception services are often commended for their organization and cleanliness with a particular note of excellent customer service. From check-in to check-out, the staff at Minas Garden Hotel maintain a high standard of service that leaves guests with a lasting favorable impression, making it a recommended stay for anyone visiting the area.
Wi-Fi
However, there are a series of concerns that were pointed out. Several guests indicated that the Wi-Fi signal can be weak or unstable, especially in certain rooms such as those on the 5th floor. Others highlighted specific issues like limited connections and difficulties when trying to connect multiple devices. These reviews suggest an inconsistency in the Wi-Fi performance with specific areas needing improvement.
Overall, while many guests found the Wi-Fi to be satisfactory and functional, there are notable areas where the internet connection could be enhanced for a more consistent and reliable experience.
Spa
Many visitors highlight the excellent sauna and whirlpool bath, noting the soothing effects and cleanliness of these facilities. The massage services offered by the hotel receive high praise, contributing to a sense of pampering and well-being. The fitness and leisure areas, including a gym and game room, complement the spa facilities, adding to the guests' enjoyment.
However, some reviews point out occasional maintenance issues, such as the hot tub not working or requiring reservations in advance. There are also mentions of scheduling conflicts and the need for future improvements to ensure optimal functionality and temperature control of the spa services.
Overall, the spa at Minas Garden Hotel is highly regarded for its variety of amenities and the relaxing experiences it provides, despite occasional operational hiccups.
Gym
Parking
However, a few reviewers noted issues with tight and narrow spaces in the underground garage, suggesting that the parking could be improved. The garage has been described as somewhat cavernous and complicated with limited spaces that fill up quickly, causing some guests to hesitate, especially when considering handicapped spots. Despite these minor drawbacks, the general consensus is that the hotel's parking facilities are a significant convenience, offering accessibility and security for those traveling by car.
Family
Many guests have found the hotel to be a wonderful place for hosting families, including those with infants, noting that they felt comfortable and well-accommodated. The game room and open area facing Christ the Redeemer provide enjoyable activities, such as bingo and other games, which are particularly engaging for the young ones. While the hotel does provide excellent facilities and a delicious breakfast, it might be worth noting that there are limited sugar-free options.
Overall, Minas Garden Hotel is highlighted as a great destination for family vacations with many planning return visits due to the positive experience. The combination of spacious rooms, a friendly atmosphere and family-centered amenities make it a great choice for accommodating families.
4 Star
However, there are notable concerns about the accuracy of the four-star rating. Some guests felt the hotel's facilities and services did not match their expectations for a four-star establishment, suggesting the rating should be lower. Maintenance issues and less comfortable beds compared to other hotels were mentioned as areas needing improvement.
Overall, Minas Garden Hotel offers a generally good experience with a solid cost-benefit ratio, but it may not fully meet the standards typically associated with a four-star designation.
Business
Accessible
Romantic
No, Minas Garden Hotel doesn't have any pool.
Yes, a spa is available at Minas Garden Hotel.
No, Minas Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Minas Garden Hotel.
Yes, Minas Garden Hotel has a gym.
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