Hotel Dann Monasterio

Popayan 2.44328000, -76.60908000 , Calle 4 Numero 10-14 (Show on Map)
8.3
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHotel Dann Monasterio, located in the heart of Popayán’s historic center, provides guests with a charming and tranquil retreat. Housed in a meticulously preserved 17th-century monastery, the hotel combines colonial elegance with modern convenience, making it a prime choice for travelers. The building's historical charm, spacious and clean rooms, comfortable beds and exceptional service from friendly, attentive staff significantly contribute to its appeal.

While the breakfast is largely praised for its variety and quality, some guests believe there is room for improvement in terms of variety and service speed. Dinner options are generally well-received with excellent food and reasonable prices, although some mention occasional slow service.

The hotel’s cleanliness is highly regarded, though a few guests pointed out areas like bathrooms and carpets that need more attention. The pool’s picturesque setting is appreciated, even though the water temperature and maintenance could be enhanced for a better experience. Wi-Fi quality varies with some guests experiencing strong connections and others facing challenges.

Despite mixed feedback on whether the establishment truly meets five-star standards, many guests appreciate the value, historical ambiance and luxurious touches that Hotel Dann Monasterio offers. Overall, it stands out as a top choice for experiencing Popayán’s heritage with comfort and convenience.
Show more
Categories
Boutique-style Hotel
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool

  Outdoor Pool  

Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room A room with Colonial-style décor and Queen size beds. Some double rooms may offer views of the city's clay tile roofs. Please note children under 10 years old can stay for free using existing beds.

Twin Room A spacious room with Colonial-style décor and views of the flowers in the patio. Please note children under 10 years old can stay for free using existing beds.

Triple Room A spacious room with Colonial-style décor and views of the flowers in the patio. Please note children under 10 years old can stay for free using existing beds.

Quadruple Room A spacious room with Colonial-style décor and views of the flowers in the patio. Please note children under 10 years old can stay for free using existing beds.

About Hotel Dann Monasterio
License: 3922
Guest Reviews
8.3
Very Good
Location
Hotel Dann Monasterio boasts an outstanding location right in the heart of Popayán’s historic center. This beautiful and well-maintained former monastery stands as a charming, historic building, exuding tranquility and elegance. Guests appreciate the quiet oasis offered by the hotel, which is conveniently close to all the main attractions and cultural sites, including Parque Caldas. The city center's central positioning allows easy access to everything, making the location not only perfect but also practical. The hotel’s architecture and decor, preserved in its authentic colonial style, add to its appeal. The spacious rooms, excellent service and enjoyable breakfast further enhance the experience, making Hotel Dann Monasterio a top choice for travelers seeking both convenience and historical charm.
Breakfast
Hotel Dann Monasterio's breakfast offerings receive mixed but predominantly positive feedback from guests. Many praise the breakfast for being delicious, extensive and well-prepared with onsite egg dishes. The variety and presentation often earn high marks with terms like "excellent," "generous," and "very good" frequently mentioned. Guests appreciate the option to enjoy breakfast outdoors near the pool and gardens, adding a pleasant touch to their dining experience.

However, there are critiques highlighting areas for improvement. Some guests felt the breakfast was limited and repetitive, lacking variety and not up to the hotel's standards. Others mentioned that the service could be slow with waits for specific items like eggs. Instances of a basic or scarce breakfast were also noted, pointing to the need for more options and improved quality.

Overall, while the breakfast at Hotel Dann Monasterio has its strong points, there's room for enhancement in variety, service and consistency to fully meet guest expectations.
Dinner
Reviews of the dinner at Hotel Dann Monasterio highlight the restaurant's quality food and good prices. Guests generally find the food excellent and the location appealing. Breakfast and dinner receive positive mentions with some guests specifically praising the evening cuisine. The staff's attention is acknowledged as good, although some reviews note slow service and a lack of attentiveness. Despite these occasional service issues, the overall consensus is that the restaurant serves very good food, contributing positively to the dining experience at the hotel.
Rooms
Hotel Dann Monasterio offers guests a unique experience with its spacious and comfortable rooms set in a meticulously well-preserved 17th-century convent. Many visitors appreciate the large rooms, which are well-organized and provide a pleasant atmosphere with authentic colonial touches. Significant positives include very comfortable bedding and clean accommodations, which contribute to an overall sense of comfort and relaxation. Some rooms feature balconies that offer stunning views of the city, enhancing the guest experience.

The hotel's beautiful old architecture and excellent location in the historical center of Popayán make it a perfect base for exploring the area. The serene and safe atmosphere adds to the charm, providing a restful environment. Despite these highlights, some guests noted areas for improvement, such as occasional noise from nearby streets and nightclubs, musty odors in some rooms and a need for modernization in the bathrooms and other facilities. Nevertheless, the overall impression is one of staying in a historic yet well-maintained venue that blends comfort with a unique sense of history and beauty.
Beds
The beds at Hotel Dann Monasterio have garnered much praise from guests, frequently described as very nice, comfortable and excellent. Many visitors have found both the beds and pillows to be particularly comfortable, contributing to an overall positive sleep experience. The rooms themselves are often noted for their spaciousness and comfort, enhancing the stay with ample space and a large bathroom. Despite a few comments about the beds being a bit hard or needing updating, the predominant sentiment reflects comfort and satisfaction. Additionally, the kindness of the staff and the appealing room views add to the overall pleasant experience at the hotel.
Cleanliness
Hotel Dann Monasterio receives high praise for its overall cleanliness with numerous guests highlighting the hotel as very clean, exceptionally clean and super clean. Reviews consistently mention clean and well-kept rooms and guests appreciate the hotel's organized and pristine nature. The rooms are described as very comfortable and the entire atmosphere is calm, safe and relaxed.

However, some reviews indicate areas for improvement. Instances of unclean rooms upon check-in and issues with specific areas such as bathrooms and carpets have been noted. A few guests mentioned unpleasant smells and challenges with maintenance. Some aspects like the pool cleanliness and deep cleaning of bathroom joints require attention.

Overall, the hotel maintains a good standard of cleanliness, but addressing the noted issues could enhance the guest experience further.
Staff
The staff at Hotel Dann Monasterio consistently receive high praise from guests, being frequently described as very friendly, helpful and attentive. Many reviews highlight the overall kindness and warmth of the employees, noting their exceptional politeness and professionalism. Guests particularly appreciate the accommodating nature of the reception staff, pointing out specific individuals such as Señor Bravo for their helpfulness. While some guests feel that the staff could benefit from better training and more information about local tourism, the general consensus is that the service provided is outstanding with the friendliness and attentiveness of the staff enhancing the overall experience. Despite occasional mentions of slow service, the staff's charm and dedication significantly contribute to the positive atmosphere at the hotel.
Wi-Fi
Guests have mixed opinions about the Wi-Fi at Hotel Dann Monasterio. Some found the Wi-Fi to be of good quality and fast, which can be beneficial for those on a work trip. However, others encountered significant issues, including no Wi-Fi availability, weak connections in rooms due to thick walls and frequent login difficulties. The variability in experiences suggests that while some areas of the hotel may offer stable internet, others might be less reliable.
Pool
The pool at Hotel Dann Monasterio has a mix of attributes that have garnered varied feedback from guests. The swimming pool, situated in a pleasant garden setting, boasts a sunbathing area and a lounge space that offers shade. Despite its inviting aesthetic, many visitors have found the pool to be less than ideal for swimming due to its lack of heating, resulting in cooler water temperatures. Additionally, several reviews mentioned that the pool was not always well-maintained, sometimes appearing milky and uninviting and occasionally not operational. The limited seating space around the pool area also detracts from the overall experience.
5 Star
Hotel Dann Monasterio in Popayan has received mixed reviews regarding its five-star rating, facilities and services. Many guests feel that while the hotel presents a monastic atmosphere and striking aesthetic, it falls short of five-star expectations. Criticisms highlight deteriorated areas, poorly maintained furniture and some issues with cleanliness in the bathrooms. The breakfast has also been noted as subpar for a hotel claiming such a high rating. Despite these issues, the hotel is praised for being good value for money and the best-looking option in Popayan. Overall, the consensus suggests that while the hotel has its charms, it does not completely live up to the five-star standards it claims.
Luxury
Hotel Dann Monasterio offers a luxurious experience that has garnered a mixed response regarding its five-star status. Guests have praised the delicious food, which is presented beautifully and in line with high expectations. While some visitors felt the hotel truly deserves its five-star rating, others voiced that certain details and the limited buffet options require more attention to wholly meet five-star standards. The event facilities might be a contributing factor to its high rating, despite others feeling the five-star designation is somewhat overstated. Despite these varying perspectives, many still acknowledge the hotel as a unique Colombian establishment.

Yes, Hotel Dann Monasterio has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Dann Monasterio.

No, Hotel Dann Monasterio doesn't allow dogs.

Yes, parking facilities are available at Hotel Dann Monasterio.

Yes, Hotel Dann Monasterio has a gym.

Location Show Map
More Options
Hotel Boutique Confort Suites

  • Hotel in Popayan

  • 9.0 Excellent

  • From $53


6,368,209

Hotels

60

Categories

49,805

Regions

209,065

Cities

×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ