Charles Hotel
Porto Ferreira
-21.85160900,
-47.48171800
,
Avenida Engenheiro Nicolau De Vergueiro Forjaz 1711 Hotel
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Summary of reviewsCharles Hotel offers a highly praised experience, making it a preferred choice for various types of travelers due to its strategic location, welcoming atmosphere and excellent amenities. Situated conveniently near the highway and major city entrances, the hotel provides easy access to shopping centers, porcelain sales regions and the downtown area. Guests appreciate the secure on-site parking, spacious and well-maintained rooms and comprehensive services which cater to both business and leisure travelers.
The breakfast at the hotel earns high marks, praised for its variety, freshness and cleanliness. The breakfast buffet, which includes freshly made juices and diverse options, stands out as a highlight of guests' stays. Dinner receives mixed feedback; however, the quality of food is generally praised with room for improvement in variety and timeliness of service.
Guests are consistently impressed by the hotel’s cleanliness. From spotless rooms to well-maintained public areas, cleanliness is a defining feature of Charles Hotel. The staff is another standout aspect, frequently complimented for their attentiveness, friendliness and professionalism. Noteworthy individuals such as Marcelo, Carlos and Gabriela are often mentioned for their exceptional service, contributing to the hotel's warm and accommodating atmosphere.
Despite some mixed reviews regarding Wi-Fi connectivity, the hotel generally provides stable internet for those working remotely. The parking facilities, although secure, could benefit from increased space to accommodate larger vehicles more comfortably.
The hotel is particularly noted for being family-friendly with various amenities and accommodations tailored for families. Spacious rooms, comfortable beds and a cozy environment make it an ideal option for family trips. Beds are often highlighted for their comfort, contributing to an overall pleasant stay.
With a commendable 4.5 out of 5 rating, Charles Hotel meets the standards of a four-star establishment, providing top-notch amenities and services. The hotel's dedication to maintaining high standards of cleanliness, service and overall quality makes it a reliable choice for travelers. Efforts to improve accessibility for guests with disabilities are recognized, although some minor improvements are suggested.
In summary, Charles Hotel excels in providing a comfortable, clean and convenient stay with exceptional service, making it a top choice for travelers seeking both leisure and business lodging.
Categories
The breakfast at the hotel earns high marks, praised for its variety, freshness and cleanliness. The breakfast buffet, which includes freshly made juices and diverse options, stands out as a highlight of guests' stays. Dinner receives mixed feedback; however, the quality of food is generally praised with room for improvement in variety and timeliness of service.
Guests are consistently impressed by the hotel’s cleanliness. From spotless rooms to well-maintained public areas, cleanliness is a defining feature of Charles Hotel. The staff is another standout aspect, frequently complimented for their attentiveness, friendliness and professionalism. Noteworthy individuals such as Marcelo, Carlos and Gabriela are often mentioned for their exceptional service, contributing to the hotel's warm and accommodating atmosphere.
Despite some mixed reviews regarding Wi-Fi connectivity, the hotel generally provides stable internet for those working remotely. The parking facilities, although secure, could benefit from increased space to accommodate larger vehicles more comfortably.
The hotel is particularly noted for being family-friendly with various amenities and accommodations tailored for families. Spacious rooms, comfortable beds and a cozy environment make it an ideal option for family trips. Beds are often highlighted for their comfort, contributing to an overall pleasant stay.
With a commendable 4.5 out of 5 rating, Charles Hotel meets the standards of a four-star establishment, providing top-notch amenities and services. The hotel's dedication to maintaining high standards of cleanliness, service and overall quality makes it a reliable choice for travelers. Efforts to improve accessibility for guests with disabilities are recognized, although some minor improvements are suggested.
In summary, Charles Hotel excels in providing a comfortable, clean and convenient stay with exceptional service, making it a top choice for travelers seeking both leisure and business lodging.
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Family Friendly Hotel
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4-Star Hotel
Guest Reviews
Charles Hotel boasts a highly praised location, making it a popular choice among travelers. Strategically situated near the highway, guests appreciate the convenience of easy access, especially those traveling by car. The hotel's proximity to Via Anhanguera and the main city entrance ensures smooth arrivals and departures. The central location grants visitors easy access to shopping centers, the porcelain sales region and the downtown area. Reviewers frequently mentioned the excellent cleanliness and comfort of the hotel, complementing its well-regarded location. The on-site parking is both secure and convenient within this prime area. Ideal for both leisure and business travelers, Charles Hotel provides accessibility without sacrificing comfort, securing its place as a top choice for visitors passing through or staying in the city.
The breakfast at Charles Hotel has garnered a largely positive response from guests. Described as excellent, very good and great, the breakfast offers a wide variety of fresh and tasty items, ensuring a satisfying start to the day. Guests appreciated the cleanliness and organization of the breakfast area and noted the high quality of the food served. The breakfast buffet, which includes freshly prepared choices and diverse options, received praise for its richness and variety.
Visitors highlighted the availability of freshly made juices and the overall deliciousness of the offerings. Even though some experienced occasional shortages of specific items, the general sentiment was positive with many noting the breakfast as a standout feature of their stay. The attentive service, combined with a well-curated selection, contributed to making breakfast an enjoyable experience at the hotel.
While a few guests found the breakfast to be simple or noted that it met their basic needs, the majority of reviews emphasized the sheer variety and quality, making it a noteworthy aspect of the Charles Hotel.
The dinner at Charles Hotel has received mixed feedback. On the positive side, guests have described the dinner as very good and even excellent with the evening restaurant service being particularly praised for its tastiness. The restaurant service itself has been noted as pleasant. However, some guests found the variety of dinner options to be limited and there were instances of delayed service. Additionally, the outsourced food service for lunch and dinner was deemed not worthwhile by some patrons. Overall, while the quality of the food generally received favorable remarks, there are areas for improvement in terms of variety and timeliness.
The rooms at Charles Hotel are frequently praised for their exceptional comfort and cleanliness. Guests consistently note the spaciousness of the accommodations, describing them as very clean, well-maintained and equipped with new furniture. The beds are highlighted for their comfort and the rooms' overall layout is deemed ample, providing a pleasant atmosphere for relaxation.
Many reviews commend the large rooms and bathrooms, which are often described as airy and filled with natural light. Although there are some concerns about light leakage through the curtains in the morning and occasional stuffy air, these issues don't seem to overshadow the overall positive feedback.
The cleanliness of the rooms is a standout feature with numerous guests appreciating how tidy and well-organized their spaces are. The hotel ensures that rooms are equipped with all necessary amenities, including extra towels, good quality TV and efficient air conditioning, making for a delightful stay.
However, there are a few minor drawbacks mentioned, such as some rusty spots in the bathroom and a slight smell of mold occasionally reported. Despite these minor issues, the overall sentiment remains positive, emphasizing the hotel's excellent location, cost-efficiency and comfortable, modern accommodations. The aesthetic appeal of the rooms with tasteful and elegant decorations, further enhances the guest experience.
The Charles Hotel has garnered extensive praise for its beds, reflecting a key highlight of many guests' stays. Most reviews emphasize the comfort and quality, frequently describing the beds as very comfortable, cozy and well-made. Guests also appreciate the beds' spaciousness, mentioning both king and queen sizes as being particularly satisfactory. The bedding and pillows often receive positive nods, noted for their softness, adding to the overall comfort.
Room size pairs well with the bedding with many guests noting spacious rooms featuring large, clean and comfortable beds. Despite largely favorable reviews, there is occasional feedback about some mattresses not meeting comfort expectations. However, this seems infrequent as the overwhelming sentiment showcases a high standard of comfort and quality. The combination of good bed size and clean, well-maintained bed linen consistently enhances the guest experience. Overall, the beds at Charles Hotel stand out as a significant aspect of a pleasant stay.
Charles Hotel consistently impresses guests with its exceptional standards of cleanliness. Visitors frequently highlight the spotless and well-maintained rooms and public areas. The commendable room and bedding cleanliness leaves nothing to be desired with several remarks praising the fresh and fragrant state of the accommodations. Many reviews emphasize that everything from the spacious rooms to the facilities and dining areas is very well cleaned and organized.
Guests are also pleased with the hotel's attention to details, noting the tidiness and sanitation of the surroundings. Whether it's the pristine condition of the bathrooms, the crisp and clean towels or the overall fresh and clean environment, cleanliness seems to be a defining feature of Charles Hotel. The hotel is not only clean but also beautifully organized, providing a comfortable and inviting atmosphere for all visitors.
In summary, Charles Hotel has earned high marks for its top-notch cleanliness, well-maintained facilities and organized spaces, making it an excellent choice for travelers who value hygiene and comfort.
Charles Hotel is widely praised for its exceptional staff and outstanding service. Guests frequently commend the reception team for their attentiveness and kindness, highlighting their warm hospitality and eagerness to assist. Many reviews specifically mention employees such as Marcelo, Carlos and Gabriela for their superb helpfulness and friendliness, often going above and beyond to make guests feel welcome.
Employees are described as not only polite and well-mannered but also highly professional and efficient. The staff's dedication and courtesy seem to be a significant factor contributing to a comfortable and pleasant stay. Guests note that everyone on the team, from the front desk to housekeeping, provides prompt and accommodating service with a smile.
The overall customer service is frequently highlighted as being excellent with a particular emphasis on the staff's friendliness and supportive nature. The hotel's atmosphere is enhanced by the genuine kindness and attentiveness of its employees, making it a standout choice for travelers seeking not just a place to stay but a memorable and enjoyable experience.
In summary, the staff at Charles Hotel receive consistently high marks for their politeness, attentiveness and ability to provide top-notch service, contributing significantly to the hotel's positive reputation among its guests.
Charles Hotel boasts high-speed internet access and many guests have found the Wi-Fi stable and effective, especially for those working from home. However, experiences vary widely with some visitors reporting that the Wi-Fi worked very well, while others faced significant issues. Fluctuating and weak internet connections are common complaints, alongside instances of the Wi-Fi being unstable or not functional at all. A notable number of guests encountered poor internet signal in their rooms with frequent drops and access problems. Despite the assurance of good Wi-Fi in specific areas, overall connectivity can be unpredictable, making it less ideal for remote work or video calls.
The Charles Hotel offers internal, on-site parking, providing a secure and convenient option for guests who arrive by car. The parking lot benefits from being close to the hotel entrance, ensuring easy access. Security is well-managed and many guests feel their vehicles are safe. There are ample and adequate parking facilities available, making it convenient for those staying with family or carrying substantial luggage.
However, it's worth noting that the parking area can be quite tight and limited. Several guests have pointed out that the parking spaces are somewhat cramped, which can prove challenging for larger vehicles. While there are suggestions for the parking to be more spacious and even covered for better protection, the current setup still serves its purpose. Efforts to expand or better structure the parking area could further improve guest experience, giving more room and ease to park comfortably. Overall, the parking at Charles Hotel is generally positive with some room for improvement in terms of space and convenience.
Charles Hotel stands out as a top choice for those traveling with families, offering a range of amenities and accommodations tailored specifically for such stays. Many guests have praised its excellent family accommodation and family-friendly environment, highlighting that the hotel is perfectly suited for a calm family trip.
The rooms are thoughtfully designed with beds for the whole family, ensuring everyone is comfortable. The hotel's family-friendly positioning and adaptation for family stays make it an ideal option for those looking to spend quality time together. Guests have noted the cozy and pleasant environment, suitable and satisfying for families.
Family-oriented services and spaces add to the overall pleasantness of the stay with many calling it an excellent and ideal choice for families. The hotel's commitment to providing a family-friendly space ensures a relaxing and enjoyable experience for guests of all ages.
Charles Hotel has garnered a commendable 4.5 out of 5 rating, reflecting the positive experiences of its guests. Meeting the standards expected of a four-star establishment, the hotel provides top-notch amenities, all-inclusive services and an outstanding level of cleanliness. Guests have praised the high-quality room service and found the room conditions exemplary, consistently aligning with the four-star quality standard.
The service and location of the hotel are frequently highlighted as excellent with many guests appreciating the top-notch breakfast. The hotel is noted for being a well-run business, offering a good cost-benefit ratio despite some opinions on the high pricing. Most guests agreed they would stay at Charles Hotel again, underscoring the hotel’s superior service delivery and overall quality. However, there appears to be a minor suggestion for improvement regarding the provision of bottled water along with pastries like croissants and eclairs. Overall, Charles Hotel provides a four-star experience with high standards across various aspects, making it a reliable choice for travelers.
Charles Hotel has made significant efforts to be accessible to guests with disabilities. The hotel offers rooms and suites specifically designed with accessibility in mind, making it a viable option for wheelchair users. Guests frequently noted that the hotel is well adapted and meets expectations for accessibility with accommodations and facilities that are wheelchair friendly. The hotel itself is easily accessible, although some reviews mentioned that the elevators were not always functional and that there was no wheelchair accessible entrance. Despite these issues, the overall adaptation for accessibility was generally viewed positively, suggesting it remains a good option for guests requiring such facilities.
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Location
Breakfast
Visitors highlighted the availability of freshly made juices and the overall deliciousness of the offerings. Even though some experienced occasional shortages of specific items, the general sentiment was positive with many noting the breakfast as a standout feature of their stay. The attentive service, combined with a well-curated selection, contributed to making breakfast an enjoyable experience at the hotel.
While a few guests found the breakfast to be simple or noted that it met their basic needs, the majority of reviews emphasized the sheer variety and quality, making it a noteworthy aspect of the Charles Hotel.
Dinner
Rooms
Many reviews commend the large rooms and bathrooms, which are often described as airy and filled with natural light. Although there are some concerns about light leakage through the curtains in the morning and occasional stuffy air, these issues don't seem to overshadow the overall positive feedback.
The cleanliness of the rooms is a standout feature with numerous guests appreciating how tidy and well-organized their spaces are. The hotel ensures that rooms are equipped with all necessary amenities, including extra towels, good quality TV and efficient air conditioning, making for a delightful stay.
However, there are a few minor drawbacks mentioned, such as some rusty spots in the bathroom and a slight smell of mold occasionally reported. Despite these minor issues, the overall sentiment remains positive, emphasizing the hotel's excellent location, cost-efficiency and comfortable, modern accommodations. The aesthetic appeal of the rooms with tasteful and elegant decorations, further enhances the guest experience.
Beds
Room size pairs well with the bedding with many guests noting spacious rooms featuring large, clean and comfortable beds. Despite largely favorable reviews, there is occasional feedback about some mattresses not meeting comfort expectations. However, this seems infrequent as the overwhelming sentiment showcases a high standard of comfort and quality. The combination of good bed size and clean, well-maintained bed linen consistently enhances the guest experience. Overall, the beds at Charles Hotel stand out as a significant aspect of a pleasant stay.
Cleanliness
Guests are also pleased with the hotel's attention to details, noting the tidiness and sanitation of the surroundings. Whether it's the pristine condition of the bathrooms, the crisp and clean towels or the overall fresh and clean environment, cleanliness seems to be a defining feature of Charles Hotel. The hotel is not only clean but also beautifully organized, providing a comfortable and inviting atmosphere for all visitors.
In summary, Charles Hotel has earned high marks for its top-notch cleanliness, well-maintained facilities and organized spaces, making it an excellent choice for travelers who value hygiene and comfort.
Staff
Employees are described as not only polite and well-mannered but also highly professional and efficient. The staff's dedication and courtesy seem to be a significant factor contributing to a comfortable and pleasant stay. Guests note that everyone on the team, from the front desk to housekeeping, provides prompt and accommodating service with a smile.
The overall customer service is frequently highlighted as being excellent with a particular emphasis on the staff's friendliness and supportive nature. The hotel's atmosphere is enhanced by the genuine kindness and attentiveness of its employees, making it a standout choice for travelers seeking not just a place to stay but a memorable and enjoyable experience.
In summary, the staff at Charles Hotel receive consistently high marks for their politeness, attentiveness and ability to provide top-notch service, contributing significantly to the hotel's positive reputation among its guests.
Wi-Fi
Parking
However, it's worth noting that the parking area can be quite tight and limited. Several guests have pointed out that the parking spaces are somewhat cramped, which can prove challenging for larger vehicles. While there are suggestions for the parking to be more spacious and even covered for better protection, the current setup still serves its purpose. Efforts to expand or better structure the parking area could further improve guest experience, giving more room and ease to park comfortably. Overall, the parking at Charles Hotel is generally positive with some room for improvement in terms of space and convenience.
Family
The rooms are thoughtfully designed with beds for the whole family, ensuring everyone is comfortable. The hotel's family-friendly positioning and adaptation for family stays make it an ideal option for those looking to spend quality time together. Guests have noted the cozy and pleasant environment, suitable and satisfying for families.
Family-oriented services and spaces add to the overall pleasantness of the stay with many calling it an excellent and ideal choice for families. The hotel's commitment to providing a family-friendly space ensures a relaxing and enjoyable experience for guests of all ages.
4 Star
The service and location of the hotel are frequently highlighted as excellent with many guests appreciating the top-notch breakfast. The hotel is noted for being a well-run business, offering a good cost-benefit ratio despite some opinions on the high pricing. Most guests agreed they would stay at Charles Hotel again, underscoring the hotel’s superior service delivery and overall quality. However, there appears to be a minor suggestion for improvement regarding the provision of bottled water along with pastries like croissants and eclairs. Overall, Charles Hotel provides a four-star experience with high standards across various aspects, making it a reliable choice for travelers.
Accessible
No, Charles Hotel doesn't have any pool.
No, a spa isn't available at Charles Hotel.
Yes, Charles Hotel welcomes dogs.
Yes, parking facilities are available at Charles Hotel.
No, Charles Hotel doesn't have a gym.
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