City Park Hotel & Residence
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Summary of reviewsCity Park Hotel & Residence in Poznań impresses guests with its strategically advantageous location, beautifully blending convenience and tranquility. Nestled close to the city center, the hotel offers easy accessibility to prominent attractions like the Poznań Trade Fair and Palm House via diverse transportation options. The serene, secure neighborhood invites relaxation with its leafy parks, vibrant array of dining options and modern amenities housed within a historical setting. It's a perfect respite from the bustling city while staying well-connected, attracting appreciation for its beautiful restoration and practical features like Tesla superchargers and secure parking.
Guests frequently commend the breakfast experience at the hotel, highlighting its delicious, varied and fresh offerings. The breakfast buffet is noted for its wide array of high-quality products, including vegetarian and vegan options, set in a beautiful, spacious dining room. The service is impeccable with guests often noting the quality of the dishes and the friendly, attentive staff. A few minor issues are overshadowed by the overwhelmingly positive feedback, making breakfast a standout feature of the hotel.
The dinner options surrounding City Park Hotel & Residence receive consistent praise, particularly the hotel's Cucina restaurant, which offers an excellent selection of food and wine. The diverse culinary choices within and around the hotel cater to a variety of tastes, from German and Polish to Italian and Asian cuisines. Despite a few mentions of long waits and seasonal closures, the overall dining experience is highly regarded with several top-rated restaurants enhancing the hotel's gastronomic reputation.
Rooms at City Park Hotel & Residence are lauded for their spaciousness, cleanliness and modern amenities. Guests appreciate the tasteful décor, comfortable beds and added conveniences like kitchenettes. The hotel's commitment to cleanliness is evident through consistent praise for immaculate rooms and well-maintained common areas, despite minor mentions of wear and tear. Overall, the generous room sizes and high standard of accommodation contribute to a comfortable stay.
The hotel's staff is a notable highlight with guests frequently praising their friendliness, helpfulness and professionalism. The bilingual, courteous staff ensures a welcoming atmosphere with particular accolades for the efficient reception service. While there are a few isolated mentions of less favorable experiences, the staff's dedication to hospitality significantly enhances the guest experience.
Regarding the WiFi service, feedback is mixed. While some guests found the connection decent and reliable, others experienced issues such as slow speeds and poor coverage, highlighting an area where improvements could be beneficial.
The spa at City Park Hotel & Residence stands out with its beautiful design, well-maintained facilities and high-quality services. Guests particularly enjoy the saunas, indoor heated pool and luxurious ambiance, although minor renovations could enhance certain aspects. The gym, while well-equipped and spacious, incurs an additional fee and requires an appointment, which some guests found inconvenient. Despite these critiques, the gym is appreciated for its modern facilities and comprehensive equipment.
The pool area is another highlight, frequently praised for its size, cleanliness and 24-hour availability. Guests enjoy the modern, stylish setting, although some note that the water temperature can be chilly. Overall, the pool area contributes positively to the hotel's appeal, offering a relaxing amenity for guests.
In summary, City Park Hotel & Residence in Poznań garners high praise for its strategic, serene location, excellent dining options, spacious and clean accommodations, dedicated staff and impressive amenities, making it a favored choice for both short and extended stays.
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Guests frequently commend the breakfast experience at the hotel, highlighting its delicious, varied and fresh offerings. The breakfast buffet is noted for its wide array of high-quality products, including vegetarian and vegan options, set in a beautiful, spacious dining room. The service is impeccable with guests often noting the quality of the dishes and the friendly, attentive staff. A few minor issues are overshadowed by the overwhelmingly positive feedback, making breakfast a standout feature of the hotel.
The dinner options surrounding City Park Hotel & Residence receive consistent praise, particularly the hotel's Cucina restaurant, which offers an excellent selection of food and wine. The diverse culinary choices within and around the hotel cater to a variety of tastes, from German and Polish to Italian and Asian cuisines. Despite a few mentions of long waits and seasonal closures, the overall dining experience is highly regarded with several top-rated restaurants enhancing the hotel's gastronomic reputation.
Rooms at City Park Hotel & Residence are lauded for their spaciousness, cleanliness and modern amenities. Guests appreciate the tasteful décor, comfortable beds and added conveniences like kitchenettes. The hotel's commitment to cleanliness is evident through consistent praise for immaculate rooms and well-maintained common areas, despite minor mentions of wear and tear. Overall, the generous room sizes and high standard of accommodation contribute to a comfortable stay.
The hotel's staff is a notable highlight with guests frequently praising their friendliness, helpfulness and professionalism. The bilingual, courteous staff ensures a welcoming atmosphere with particular accolades for the efficient reception service. While there are a few isolated mentions of less favorable experiences, the staff's dedication to hospitality significantly enhances the guest experience.
Regarding the WiFi service, feedback is mixed. While some guests found the connection decent and reliable, others experienced issues such as slow speeds and poor coverage, highlighting an area where improvements could be beneficial.
The spa at City Park Hotel & Residence stands out with its beautiful design, well-maintained facilities and high-quality services. Guests particularly enjoy the saunas, indoor heated pool and luxurious ambiance, although minor renovations could enhance certain aspects. The gym, while well-equipped and spacious, incurs an additional fee and requires an appointment, which some guests found inconvenient. Despite these critiques, the gym is appreciated for its modern facilities and comprehensive equipment.
The pool area is another highlight, frequently praised for its size, cleanliness and 24-hour availability. Guests enjoy the modern, stylish setting, although some note that the water temperature can be chilly. Overall, the pool area contributes positively to the hotel's appeal, offering a relaxing amenity for guests.
In summary, City Park Hotel & Residence in Poznań garners high praise for its strategic, serene location, excellent dining options, spacious and clean accommodations, dedicated staff and impressive amenities, making it a favored choice for both short and extended stays.
Hotel with EV Charging Stations
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Family Friendly Hotel
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Guest Reviews
City Park Hotel & Residence in Poznań boasts an enviable location, providing guests with both convenience and charm. Strategically situated, it allows for easy access to the city center and top attractions like the Poznań Trade Fair and Palm House, facilitated by taxis, public transport and even walking for the more active guests. The area is serene and secure, offering a welcome respite from the bustling city center traffic, yet staying connected.
The hotel complex itself is beautifully restored from a historic site, rich in character and modern amenities. It's set amidst a vibrant array of restaurants, cafes and bars, promising a variety of dining options right at the doorstep. Guests consistently praise the surrounding restaurants for their superb cuisine and variety.
Proximity to Tesla Superchargers and secured parking make it convenient for travelers with electric cars. The neighborhood is quiet and leafy with parks nearby for leisurely walks or jogging. High-quality facilities, including a great spa, gym and a large swimming pool, enhance the overall experience.
Though a bit distanced from the old town, the excellent transport links make exploring the rest of Poznań straightforward. In essence, City Park Hotel & Residence is lauded for combining accessibility with tranquil and stylish surroundings, creating a little haven within the city's center.
The breakfast offerings at City Park Hotel & Residence consistently receive high praise from guests. Numerous reviews highlight the delicious, varied and fresh nature of the breakfast with many guests describing it as amazing, fantastic and excellent. The breakfast buffet boasts a wide selection of high-quality products, including options for vegetarians and vegans. Diners appreciate the variety with specific mentions of dishes like scrambled eggs and eggs Benedict.
Guests are also enthusiastic about the presentation and freshness of the food, noting that everything is of the highest quality. The breakfast room itself is described as beautiful and spacious, contributing to a pleasant dining atmosphere. Comments about great service and personable staff add to the overall positive experience.
While there are a few mentions of minor issues, such as cold breakfasts or a lack of availability at busy times, these are outweighed by the overwhelmingly positive feedback. Overall, guests find the breakfast at City Park Hotel & Residence to be a sumptuous, enjoyable start to their day, contributing significantly to the hotel's renowned culinary reputation.
Located in a vibrant area, City Park Hotel & Residence offers a delightful dining experience with a plethora of options surrounding the hotel. Guests have the convenience of several top-rated and excellent restaurants within and around the hotel premises. These eateries cater to diverse tastes, serving German, Polish, French, Italian and Asian cuisines, satisfying both savory and sweet cravings with dishes from grills, wine bars and burger joints.
The hotel's own dining facilities receive high praise, particularly the Cucina restaurant, which consistently delivers great food and a wide variety. Notably, guests commend the delightful food and wine selection at Cucina and the establishment is recommended for both dinner and breakfast. Another highlight includes the Whisky Bar 88, which adds a pleasant twist to the dining experience with its excellent offerings.
Despite a few minor setbacks, such as a lengthy wait for certain dishes and some restaurants closing early in the summer, the overall gastronomic experience remains pleasurable. The variety of eateries includes options for room service, which, though average, adds convenience. The nearby Ułan Browar and the new “F...ing Delicious” restaurant offer exciting new selections and have garnered positive feedback for their menus.
City Park Hotel & Residence truly offers a vast gastronomic selection, ensuring guests are spoilt for choice with numerous exceptional dining options right at their doorstep.
City Park Hotel & Residence in Poznań consistently impresses guests with its spacious accommodations, offering rooms that are not only large but also beautifully decorated and well-equipped. Many reviewers highlight the generous size of the rooms, noting that even the more basic options provide ample space, comfort and modern amenities. The rooms are described as clean with tasteful décor and comfortable beds, ensuring a restful stay.
The presence of kitchenettes in many rooms adds a touch of convenience and the high standard of room furnishings enhances the overall guest experience. Despite a few mentions of signs of wear and tear in some areas, the hotel's commitment to cleanliness and maintenance stands out. The spacious junior suites, deluxe rooms and apartments offer extra luxury and comfort, often surprising guests with their size and elegance.
Moreover, the property boasts practical features like Tesla chargers and well-functioning air conditioning, catering to modern travelers' needs. While some guests noted that their rooms were located in different buildings or annexes, this did not overshadow the positive feedback on room quality. The hotel's location, combined with its spacious and comfortable rooms, makes it a favorable choice for both short stays and extended visits.
City Park Hotel & Residence offers guests a notably comfortable sleeping experience with many praising the comfort and size of the beds. Reviews highlight that the mattresses are fantastically comfortable, creating a sense of sleeping on first-class quality. Guests frequently describe the beds as very comfortable and incredibly cozy, noting large, spacious beds that make for a pleasant night's rest.
The hotel also provides a unique pillow menu, allowing guests to choose options like buckwheat pillows with aroma for a tailored experience. While some guests noted that pillows could be uncomfortable and that mattresses were too soft or not clean, the majority found the bed and bedding to be wonderful, enhancing their stay significantly. Cleanliness and the general quality of the bedding are consistently mentioned as positives, contributing to the overall satisfaction with the hotel's accommodations.
For those seeking a cozy and restful night, City Park Hotel & Residence appears to excel in offering comfort and a sense of luxury in their sleeping arrangements.
City Park Hotel & Residence in Poznań receives consistently high praise for its cleanliness across various guest reviews. Guests repeatedly highlight the exceptionally clean rooms and common areas with rooms being described as spotless and shining like new. Daily cleaning routines are meticulously followed and both the rooms and the hotel premises are well-maintained. The housekeeping staff is noted for their professionalism and attention to detail, ensuring a high level of cleanliness and tidiness throughout the hotel.
Guests appreciate the combination of clean, spacious and well-decorated rooms, making for a comfortable stay. The cleanliness extends beyond just the rooms, encompassing the entire property, including the pool and other amenities. The hotel's commitment to cleanliness is evident in the positive feedback, emphasizing that everything from towels to the general atmosphere is maintained to a high standard.
Despite a few isolated mentions of minor lapses in deep cleaning and some wear and tear in certain areas, the overall sentiment is overwhelmingly favorable. Guests also enjoyed the clean and well-kept surroundings, contributing to a pleasant and inviting ambiance.
In summary, City Park Hotel & Residence in Poznań is highly regarded for its pristine condition and well-maintained facilities, providing guests with a comfortable and hygienic environment.
City Park Hotel & Residence boasts an impressive staff according to numerous guest reviews. The overwhelming consensus highlights the staff's friendliness, helpfulness and professionalism. Multiple reviews note how the staff is not only bilingual but exceptionally polite and competent as well, making guests feel warmly welcomed and well taken care of.
Guests repeatedly emphasize the superb level of service, describing it as top-notch, exceptional and at a very high standard. The reception service stands out particularly with many reviewers complementing the efficient and attentive nature of the reception team. Staff members demonstrate great attitudes and a willingness to go the extra mile, providing a pleasant and accommodating experience throughout the guests' stays.
While most feedback is glowing, a small number of reviews mention less favorable experiences, such as occasional instances of unhelpful or sarcastic behavior and periods where staff seemed stretched too thin. Despite these isolated comments, the general sentiment remains highly positive.
On the whole, the City Park Hotel & Residence staff is celebrated for their incredible service, effectively enhancing the overall guest experience. Their dedication to hospitality ensures that many guests are likely to return and recommend the hotel to others.
The City Park Hotel & Residence has a mix of feedback regarding its WiFi service. On the positive side, many guests found the WiFi to be decent, stable, fast and available in the rooms. Others praised the WiFi strength, describing it as excellent, reliable and strong. This suggests that for basic internet needs, many guests had satisfactory experiences.
However, there were several negative remarks as well. Some guests encountered issues such as the WiFi being barely suitable for videoconferencing, slow at times or simply not working. There were mentions of the WiFi being poor, unreliable and not reaching certain areas like the bedroom, confined only to the living area. Weak WiFi reception and poor quality during their stays were also noted by multiple reviewers.
The hotel rooms were described as having single sockets next to the beds that are often occupied by the bedside light and some guests found charging sockets hard to access. Notably, there were no sockets available in the bathroom for shaving or other needs.
Overall, while some guests had positive experiences with the WiFi at the City Park Hotel & Residence, there is a significant portion who found it unsatisfactory or inconsistent, which might be something to consider if a stable and robust internet connection is a priority during a stay.
City Park Hotel & Residence boasts an impressive spa area that has garnered rave reviews from guests for its beauty and upkeep. Guests can unwind in a beautifully designed, well-maintained and luxurious spa equipped with excellent facilities, including saunas and an indoor heated swimming pool. The ambiance of the spa is enhanced by its quiet, intimate setting, making it perfect for relaxation after a city visit.
Many guests highlighted the high quality of the massages and spa services available, citing them as top-level and exceptional. The use of L'Occitane products adds to the overall luxurious experience. The spa also features specialized rooms like a salt and ice cave, which have been positively noted for their relaxing properties.
Despite the overwhelmingly positive feedback, there have been some points of contention. Issues like missing mosaic stones, non-heated loungers and broken locker rooms were mentioned, indicating that certain aspects of the spa could benefit from minor renovations. Additionally, the small size of the spa area was a recurring comment, although many still found it sufficient and well-equipped for their needs.
The hotel spa is complemented by facilities that are open until 11 PM, allowing guests to enjoy late-evening relaxation. However, the lack of a Jacuzzi and some issues with cold pool temperatures were noted as drawbacks by a few guests.
Overall, the spa at City Park Hotel & Residence is considered a highlight of the hotel with its top-notch amenities, beautiful design and quality services making it a standout feature for those seeking relaxation and rejuvenation during their stay.
City Park Hotel & Residence features a gym that has garnered praise for its excellence, size, modernity and comprehensive equipment. The gym is large, clean and comfortable, offering a spacious fitness area with a wide range of facilities. It is well-maintained and fully equipped, catering to various exercise routines. Guests have highlighted the gym as a standout feature, emphasizing its useful and plentiful amenities.
However, there are some criticisms. The gym incurs an additional fee of 50 PLN per visit, which some guests found excessive. Access requires a key and an appointment, which can be inconvenient. Additionally, the gym’s atmosphere and music options have been noted as lacking with some equipment needing updates. Opening hours have also been a point of contention with suggestions for earlier availability. Despite these issues, the overall impression is positive with many guests appreciating the well-equipped and modern fitness facilities.
City Park Hotel & Residence boasts a commendable pool area that has garnered positive feedback from guests. Described frequently as large, beautiful and well-maintained, the pool offers a modern and spacious setting for relaxation. The indoor heated pool is appreciated for its 24-hour availability, providing flexibility for visitors. The heated pool also ensures comfort, even though some have noted its water could be chilly at times.
Guests are drawn to the aesthetics of the pool, praising its stylish architecture and overall cleanliness. The pool area, including both the pool and sauna, features long opening hours, which allows for extended use and relaxation. Multiple reviews highlight the pool as a significant amenity, mentioning its placement in the courtyard and an indoor location in another building.
The rooftop pool has been singled out for its views and ambiance, although some have found the pool area to be a bit cold and lacking sufficient sun loungers. Issues such as loose mosaic tiles and inadequate cleanliness were noted but did not overshadow the generally favorable experiences.
Access to the pool and spa areas is straightforward, although some guests mentioned the inconvenience of walking between buildings. Despite minor shortcomings, the pool area remains a highlight, especially appreciated for its warm sections, atmospheric settings and provision of amenities like flotation devices for children.
City Park Hotel & Residence provides a welcoming environment that proves to be an excellent choice for family stays. With an array of amenities catered specifically to families, including essential baby equipment like bathtubs and cots, the hotel positions itself as highly family-friendly. The spacious rooms are particularly appreciated by traveling families with children, offering extra comfort such as baby beds and additional beds for toddlers.
Families can enjoy various entertainment options suitable for kids and the play area specifically designed for children adds to the family-oriented atmosphere. The hotel also features kid-friendly amenities like flotation devices in the pool and a well-kept spa area that isn’t crowded, making it perfect for a wellness retreat for the whole family.
While the deep pools might not be the best option for small children and there could be more shallow pool options, overall, the establishment’s facilities cater well to families. The calm surroundings of the hotel also contribute to the relaxing stay.
However, some areas could use improvement to enhance the family experience further. A few reviews noted that the baby crib provided came without a mattress and the rooms near service areas like the cleaning kiosk were not soundproofed, affecting the tranquility of the stay. Despite these minor drawbacks, the City Park Hotel & Residence is frequently recommended for families due to its overall family-friendly atmosphere and the great value it offers.
The City Park Hotel & Residence in Poznan emerges as an ideal destination for corporate visitors, receiving numerous nods of approval from business travelers. Guests consistently find their stays pleasant and convenient, making it an excellent choice for short business trips and overnight stays before meetings. The hotel's business-friendly setting, coupled with top-notch facilities and customer service, renders it suitable for both business and romantic trips.
A key advantage highlighted by visitors is the hotel's strategic location near the city center, providing easy access to important business venues. The availability of ample parking, a well-equipped business center and spacious conference rooms further enhances its appeal for business meetings and corporate events.
Guests laud the quality of the facilities and amenities, noting that the hotel offers good value for the price and standard for the year 2023. Surrounded by a secure complex that includes good restaurants, shops and a trendy atmosphere, the hotel creates a supportive environment for someone who travels for work. Additionally, the good internet connection and integrated kitchen in the rooms underline the thoughtful provisions for business travelers.
Overall, City Park Hotel & Residence stands out as a great choice for business travel, combining excellent amenities and a prime location to meet the needs of busy professionals.
City Park Hotel & Residence is a commendable option for travelers with disabilities, offering various accessible facilities and amenities. The wellness area and pool are noted as easily accessible, while the rooms and public areas are both clean, spacious and designed with accessibility in mind. Guests have praised the presence of ramps and elevators, ensuring a smooth experience for guests with mobility concerns.
The main building is well placed, contributing positively to the overall accessibility of the hotel. Additionally, the hotel is compatible with handicap requirements, featuring specific rooms tailored to meet those needs. The clear and easy-to-navigate paths have also been highlighted as a beneficial feature for guests with walking difficulties.
However, some reviewers have noted a few challenges. There have been occasional issues with accessibility features, such as a broken elevator and the layout requiring travel between buildings for certain amenities like breakfast or the spa. Moreover, certain rooms are located about 50 meters from the main venues, necessitating a short walk that may pose difficulties for some. Also noted was that the reception area can be challenging to find and the access to parking somewhat problematic.
While feedback is generally positive regarding accessibility, there are areas mentioned that could see improvement, particularly for wheelchair users. Despite these minor setbacks, City Park Hotel & Residence remains a solid choice for accessible travel.
The City Park Hotel & Residence boasts a highly praised heated pool, providing guests with a comforting swimming experience maintained at a pleasant 31 degrees. The pool is described as well-maintained and clean, ensuring a high standard of hygiene. Relaxation is a key benefit with many guests finding the warm water and surrounding heated sunbeds and loungers particularly soothing. Additionally, the pool area features jacuzzi jets, offering an added layer of enjoyment. Guests appreciate that the use of the warm indoor pool is included in the price, making it an accessible luxury. The overall consideration of warmth in both the pool and lounging areas contributes significantly to creating a relaxing and enjoyable environment.
City Park Hotel & Residence offers an impressive indoor pool that has garnered positive feedback from guests. The pool area is described as beautiful, pleasant and clean with facilities that enhance the overall experience. Access to the pool is convenient and is even included in the room price, making it an attractive feature for a stay at the hotel.
Guests have praised the large, heated indoor pool that remains open until 11 PM, allowing for late-night swims. The wellness area accompanying the pool is often noted as a great place to relax, enhancing the overall sense of tranquillity. Saunas in the pool area add an extra layer of luxury and the entire pool and spa section are well-kept and easily accessible.
However, there are a few areas noted for improvement: some guests mentioned missing tiles and the children's pool was considered a bit too deep by some reviewers. Despite these minor issues, the pool area offers warm water in the smaller sections and a cool, refreshing experience in the larger pool, even if some found it a bit too cold or deep.
Overall, the indoor pool at City Park Hotel & Residence provides a nice escape with some guests enjoying the fun and convenience it brings to their stay. The top-floor location offers nice views, adding to the pool's appeal as a relaxing spot within the hotel.
City Park Hotel & Residence has garnered positive feedback for its facilities and services tailored to honeymooners. The hotel is deemed honeymoon friendly with special rooms and decor designed to create a romantic atmosphere. Guests have highlighted it as a perfect destination for a honeymoon trip, offering a luxurious and romantic stay. Some reviews noted the presence of stylish boutiques and good restaurants nearby, which adds to the overall appeal for couples. The hotel provides VIP couple massages and romantic weekend packages, adding a touch of luxury to the experience. Despite some reviews not specifically mentioning honeymoon packages, the overall sentiment suggests that City Park Hotel & Residence is a great place for a romantic getaway.
City Park Hotel & Residence in Poland is a standout choice for those seeking a luxurious escape. The hotel is renowned for its high-level facilities and refined decor that exceed guest expectations. Visitors frequently praise the fantastic and fabulous amenities, ranging from an extensive pool and sauna area to upscale restaurants within the complex. The attention to detail is evident throughout the property and it consistently delivers on its promise of luxury.
Guests appreciate the modern, well-appointed rooms that truly deserve the title of luxury suites. The interiors, described as prestigious and atmospheric, feature beautiful decorations and an overall luxurious vibe. The high quality and elevated standards are visible at every step, making it comparable to other high-end, 5-star hotels.
The comfort of the facilities adds to the overall experience with luxury beds and amenities that are perfect for long stays. Even at a price of 170 euros per night, visitors feel they receive a luxurious experience that is well worth the cost. The impressive spa area and meticulous maintenance further add to its reputation.
Despite occasional criticisms regarding cleanliness and a few perceptions that it may not fully meet 5-star criteria, City Park Hotel & Residence maintains its status as one of the top luxurious stays in the city. It is highly recommended for those wanting a quality stay with a touch of elegance and exclusivity.
City Park Hotel & Residence has garnered a reputation as an enchanting destination perfect for couples seeking a romantic retreat. With its romantic vibe, cozy ambiance and alluring architecture, the hotel sets the stage for an unforgettable stay. Guests frequently highlight the romantic decor and stunning views, perfect for creating memorable moments with a special someone.
The surroundings of the hotel are also described as romantic with easy access to a quiet and safe neighborhood, nearby parks and palm gardens, offering a serene backdrop for strolls and intimate conversations. The magical and romantic atmosphere of the hotel especially stands out with features such as in-room bathtubs providing stunning views that further elevate the experience.
For those looking to add an extra touch of romance, services like couple massages and rose petals have been appreciated by guests, though some have noted occasional interruptions in romantic services expected of a 5-star establishment. Despite this, the hotel continues to be recommended for romantic trips, holidays and weekend getaways, offering a unique and relaxing spot for couples to connect and unwind.
Overall, City Park Hotel & Residence is praised as an ideal location for a romantic weekend away with its great combination of ambiance, decor and setting enhancing the romantic experience for couples.
City Park Hotel & Residence garners mixed reviews regarding its dog-friendly amenities. On the positive side, it is considered pet-friendly with facilities such as dog bowls and dog treats readily available upon arrival. Water for dogs is also provided, showing an effort to cater to pet owners. Some guests appreciated the friendly and helpful staff who were accommodating to their furry companions.
However, there are numerous critiques about the high cost associated with bringing pets with many feeling that they were charged unfairly for pet stays without receiving corresponding services. A daily charge of 50 PLN was noted, which some guests found excessive. Concerns were raised about the cleanliness and suitability of the rooms for dog owners and there were complaints about rooms smelling like dogs or other animals.
Overall, while the hotel does allow dogs and offers some conveniences, the additional charges and room conditions suggest that dog owners might need to weigh the costs and benefits before booking.
Location Show Map
Location
The hotel complex itself is beautifully restored from a historic site, rich in character and modern amenities. It's set amidst a vibrant array of restaurants, cafes and bars, promising a variety of dining options right at the doorstep. Guests consistently praise the surrounding restaurants for their superb cuisine and variety.
Proximity to Tesla Superchargers and secured parking make it convenient for travelers with electric cars. The neighborhood is quiet and leafy with parks nearby for leisurely walks or jogging. High-quality facilities, including a great spa, gym and a large swimming pool, enhance the overall experience.
Though a bit distanced from the old town, the excellent transport links make exploring the rest of Poznań straightforward. In essence, City Park Hotel & Residence is lauded for combining accessibility with tranquil and stylish surroundings, creating a little haven within the city's center.
Breakfast
Guests are also enthusiastic about the presentation and freshness of the food, noting that everything is of the highest quality. The breakfast room itself is described as beautiful and spacious, contributing to a pleasant dining atmosphere. Comments about great service and personable staff add to the overall positive experience.
While there are a few mentions of minor issues, such as cold breakfasts or a lack of availability at busy times, these are outweighed by the overwhelmingly positive feedback. Overall, guests find the breakfast at City Park Hotel & Residence to be a sumptuous, enjoyable start to their day, contributing significantly to the hotel's renowned culinary reputation.
Dinner
The hotel's own dining facilities receive high praise, particularly the Cucina restaurant, which consistently delivers great food and a wide variety. Notably, guests commend the delightful food and wine selection at Cucina and the establishment is recommended for both dinner and breakfast. Another highlight includes the Whisky Bar 88, which adds a pleasant twist to the dining experience with its excellent offerings.
Despite a few minor setbacks, such as a lengthy wait for certain dishes and some restaurants closing early in the summer, the overall gastronomic experience remains pleasurable. The variety of eateries includes options for room service, which, though average, adds convenience. The nearby Ułan Browar and the new “F...ing Delicious” restaurant offer exciting new selections and have garnered positive feedback for their menus.
City Park Hotel & Residence truly offers a vast gastronomic selection, ensuring guests are spoilt for choice with numerous exceptional dining options right at their doorstep.
Rooms
The presence of kitchenettes in many rooms adds a touch of convenience and the high standard of room furnishings enhances the overall guest experience. Despite a few mentions of signs of wear and tear in some areas, the hotel's commitment to cleanliness and maintenance stands out. The spacious junior suites, deluxe rooms and apartments offer extra luxury and comfort, often surprising guests with their size and elegance.
Moreover, the property boasts practical features like Tesla chargers and well-functioning air conditioning, catering to modern travelers' needs. While some guests noted that their rooms were located in different buildings or annexes, this did not overshadow the positive feedback on room quality. The hotel's location, combined with its spacious and comfortable rooms, makes it a favorable choice for both short stays and extended visits.
Beds
The hotel also provides a unique pillow menu, allowing guests to choose options like buckwheat pillows with aroma for a tailored experience. While some guests noted that pillows could be uncomfortable and that mattresses were too soft or not clean, the majority found the bed and bedding to be wonderful, enhancing their stay significantly. Cleanliness and the general quality of the bedding are consistently mentioned as positives, contributing to the overall satisfaction with the hotel's accommodations.
For those seeking a cozy and restful night, City Park Hotel & Residence appears to excel in offering comfort and a sense of luxury in their sleeping arrangements.
Cleanliness
Guests appreciate the combination of clean, spacious and well-decorated rooms, making for a comfortable stay. The cleanliness extends beyond just the rooms, encompassing the entire property, including the pool and other amenities. The hotel's commitment to cleanliness is evident in the positive feedback, emphasizing that everything from towels to the general atmosphere is maintained to a high standard.
Despite a few isolated mentions of minor lapses in deep cleaning and some wear and tear in certain areas, the overall sentiment is overwhelmingly favorable. Guests also enjoyed the clean and well-kept surroundings, contributing to a pleasant and inviting ambiance.
In summary, City Park Hotel & Residence in Poznań is highly regarded for its pristine condition and well-maintained facilities, providing guests with a comfortable and hygienic environment.
Staff
Guests repeatedly emphasize the superb level of service, describing it as top-notch, exceptional and at a very high standard. The reception service stands out particularly with many reviewers complementing the efficient and attentive nature of the reception team. Staff members demonstrate great attitudes and a willingness to go the extra mile, providing a pleasant and accommodating experience throughout the guests' stays.
While most feedback is glowing, a small number of reviews mention less favorable experiences, such as occasional instances of unhelpful or sarcastic behavior and periods where staff seemed stretched too thin. Despite these isolated comments, the general sentiment remains highly positive.
On the whole, the City Park Hotel & Residence staff is celebrated for their incredible service, effectively enhancing the overall guest experience. Their dedication to hospitality ensures that many guests are likely to return and recommend the hotel to others.
Wi-Fi
However, there were several negative remarks as well. Some guests encountered issues such as the WiFi being barely suitable for videoconferencing, slow at times or simply not working. There were mentions of the WiFi being poor, unreliable and not reaching certain areas like the bedroom, confined only to the living area. Weak WiFi reception and poor quality during their stays were also noted by multiple reviewers.
The hotel rooms were described as having single sockets next to the beds that are often occupied by the bedside light and some guests found charging sockets hard to access. Notably, there were no sockets available in the bathroom for shaving or other needs.
Overall, while some guests had positive experiences with the WiFi at the City Park Hotel & Residence, there is a significant portion who found it unsatisfactory or inconsistent, which might be something to consider if a stable and robust internet connection is a priority during a stay.
Spa
Many guests highlighted the high quality of the massages and spa services available, citing them as top-level and exceptional. The use of L'Occitane products adds to the overall luxurious experience. The spa also features specialized rooms like a salt and ice cave, which have been positively noted for their relaxing properties.
Despite the overwhelmingly positive feedback, there have been some points of contention. Issues like missing mosaic stones, non-heated loungers and broken locker rooms were mentioned, indicating that certain aspects of the spa could benefit from minor renovations. Additionally, the small size of the spa area was a recurring comment, although many still found it sufficient and well-equipped for their needs.
The hotel spa is complemented by facilities that are open until 11 PM, allowing guests to enjoy late-evening relaxation. However, the lack of a Jacuzzi and some issues with cold pool temperatures were noted as drawbacks by a few guests.
Overall, the spa at City Park Hotel & Residence is considered a highlight of the hotel with its top-notch amenities, beautiful design and quality services making it a standout feature for those seeking relaxation and rejuvenation during their stay.
Gym
However, there are some criticisms. The gym incurs an additional fee of 50 PLN per visit, which some guests found excessive. Access requires a key and an appointment, which can be inconvenient. Additionally, the gym’s atmosphere and music options have been noted as lacking with some equipment needing updates. Opening hours have also been a point of contention with suggestions for earlier availability. Despite these issues, the overall impression is positive with many guests appreciating the well-equipped and modern fitness facilities.
Pool
Guests are drawn to the aesthetics of the pool, praising its stylish architecture and overall cleanliness. The pool area, including both the pool and sauna, features long opening hours, which allows for extended use and relaxation. Multiple reviews highlight the pool as a significant amenity, mentioning its placement in the courtyard and an indoor location in another building.
The rooftop pool has been singled out for its views and ambiance, although some have found the pool area to be a bit cold and lacking sufficient sun loungers. Issues such as loose mosaic tiles and inadequate cleanliness were noted but did not overshadow the generally favorable experiences.
Access to the pool and spa areas is straightforward, although some guests mentioned the inconvenience of walking between buildings. Despite minor shortcomings, the pool area remains a highlight, especially appreciated for its warm sections, atmospheric settings and provision of amenities like flotation devices for children.
Family
Families can enjoy various entertainment options suitable for kids and the play area specifically designed for children adds to the family-oriented atmosphere. The hotel also features kid-friendly amenities like flotation devices in the pool and a well-kept spa area that isn’t crowded, making it perfect for a wellness retreat for the whole family.
While the deep pools might not be the best option for small children and there could be more shallow pool options, overall, the establishment’s facilities cater well to families. The calm surroundings of the hotel also contribute to the relaxing stay.
However, some areas could use improvement to enhance the family experience further. A few reviews noted that the baby crib provided came without a mattress and the rooms near service areas like the cleaning kiosk were not soundproofed, affecting the tranquility of the stay. Despite these minor drawbacks, the City Park Hotel & Residence is frequently recommended for families due to its overall family-friendly atmosphere and the great value it offers.
Business
A key advantage highlighted by visitors is the hotel's strategic location near the city center, providing easy access to important business venues. The availability of ample parking, a well-equipped business center and spacious conference rooms further enhances its appeal for business meetings and corporate events.
Guests laud the quality of the facilities and amenities, noting that the hotel offers good value for the price and standard for the year 2023. Surrounded by a secure complex that includes good restaurants, shops and a trendy atmosphere, the hotel creates a supportive environment for someone who travels for work. Additionally, the good internet connection and integrated kitchen in the rooms underline the thoughtful provisions for business travelers.
Overall, City Park Hotel & Residence stands out as a great choice for business travel, combining excellent amenities and a prime location to meet the needs of busy professionals.
Accessible
The main building is well placed, contributing positively to the overall accessibility of the hotel. Additionally, the hotel is compatible with handicap requirements, featuring specific rooms tailored to meet those needs. The clear and easy-to-navigate paths have also been highlighted as a beneficial feature for guests with walking difficulties.
However, some reviewers have noted a few challenges. There have been occasional issues with accessibility features, such as a broken elevator and the layout requiring travel between buildings for certain amenities like breakfast or the spa. Moreover, certain rooms are located about 50 meters from the main venues, necessitating a short walk that may pose difficulties for some. Also noted was that the reception area can be challenging to find and the access to parking somewhat problematic.
While feedback is generally positive regarding accessibility, there are areas mentioned that could see improvement, particularly for wheelchair users. Despite these minor setbacks, City Park Hotel & Residence remains a solid choice for accessible travel.
Heated Pool
Indoor Pool
Guests have praised the large, heated indoor pool that remains open until 11 PM, allowing for late-night swims. The wellness area accompanying the pool is often noted as a great place to relax, enhancing the overall sense of tranquillity. Saunas in the pool area add an extra layer of luxury and the entire pool and spa section are well-kept and easily accessible.
However, there are a few areas noted for improvement: some guests mentioned missing tiles and the children's pool was considered a bit too deep by some reviewers. Despite these minor issues, the pool area offers warm water in the smaller sections and a cool, refreshing experience in the larger pool, even if some found it a bit too cold or deep.
Overall, the indoor pool at City Park Hotel & Residence provides a nice escape with some guests enjoying the fun and convenience it brings to their stay. The top-floor location offers nice views, adding to the pool's appeal as a relaxing spot within the hotel.
Honeymoon
Luxury
Guests appreciate the modern, well-appointed rooms that truly deserve the title of luxury suites. The interiors, described as prestigious and atmospheric, feature beautiful decorations and an overall luxurious vibe. The high quality and elevated standards are visible at every step, making it comparable to other high-end, 5-star hotels.
The comfort of the facilities adds to the overall experience with luxury beds and amenities that are perfect for long stays. Even at a price of 170 euros per night, visitors feel they receive a luxurious experience that is well worth the cost. The impressive spa area and meticulous maintenance further add to its reputation.
Despite occasional criticisms regarding cleanliness and a few perceptions that it may not fully meet 5-star criteria, City Park Hotel & Residence maintains its status as one of the top luxurious stays in the city. It is highly recommended for those wanting a quality stay with a touch of elegance and exclusivity.
Romantic
The surroundings of the hotel are also described as romantic with easy access to a quiet and safe neighborhood, nearby parks and palm gardens, offering a serene backdrop for strolls and intimate conversations. The magical and romantic atmosphere of the hotel especially stands out with features such as in-room bathtubs providing stunning views that further elevate the experience.
For those looking to add an extra touch of romance, services like couple massages and rose petals have been appreciated by guests, though some have noted occasional interruptions in romantic services expected of a 5-star establishment. Despite this, the hotel continues to be recommended for romantic trips, holidays and weekend getaways, offering a unique and relaxing spot for couples to connect and unwind.
Overall, City Park Hotel & Residence is praised as an ideal location for a romantic weekend away with its great combination of ambiance, decor and setting enhancing the romantic experience for couples.
Dog Friendly
However, there are numerous critiques about the high cost associated with bringing pets with many feeling that they were charged unfairly for pet stays without receiving corresponding services. A daily charge of 50 PLN was noted, which some guests found excessive. Concerns were raised about the cleanliness and suitability of the rooms for dog owners and there were complaints about rooms smelling like dogs or other animals.
Overall, while the hotel does allow dogs and offers some conveniences, the additional charges and room conditions suggest that dog owners might need to weigh the costs and benefits before booking.
Yes, City Park Hotel & Residence has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at City Park Hotel & Residence.
Yes, City Park Hotel & Residence welcomes dogs.
No, parking facilities aren't available at City Park Hotel & Residence.
Yes, City Park Hotel & Residence has a gym.
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