The Park Lodge Hotel
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Summary of reviewsThe Park Lodge Hotel, a three-star establishment, is widely appreciated for its strategic central location, making it an ideal choice for both business and leisure travelers. Situated close to essential transport hubs like Gautrain and Bosman Station, as well as various shopping centers and tourist attractions, the hotel's accessibility is highly valued. While the surrounding Central Business District (CBD) area may pose some safety concerns at night, the hotel itself maintains robust security measures and a peaceful atmosphere inside.
The spacious, modern and impeccably clean rooms stand out as a highlight, providing a comfortable and aesthetically pleasing stay. Guests frequently commend the large beds with fresh linen, the tasteful decor and modern furnishings that create a welcoming environment. Minor issues like thin walls, delayed room service and occasional maintenance problems do arise but are generally overshadowed by the overall comfort and cleanliness.
Breakfast at The Park Lodge Hotel is consistently praised for its variety, freshness and affordability. Guests highlight the tasty and well-prepared morning meals, especially enjoying the weekend special breakfast. Despite some logistical issues like the absence of breakfast in the dining room and occasional waiting times, the quality of the food remains a strong point. Dinner receives mixed reviews with positive remarks on taste and quality but criticism regarding limited menu options, high prices and service delays.
The hotel’s staff receives high commendation for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. From receptionists to cleaning staff, porters and security personnel, the team is frequently lauded for their warm and welcoming demeanor, contributing to a pleasant stay.
Families find The Park Lodge Hotel to be a suitable choice, thanks to its kid-friendly environment and safety measures. The secure parking options, though limited and the complimentary shuttle service offer added convenience for family travelers. Meanwhile, business travelers appreciate the hotel’s strategic location, high-speed Wi-Fi and strong security, making it a practical choice for business-related stays.
Though the Wi-Fi connectivity occasionally faces challenges, it is generally described as strong and reliable. The parking facilities, while secured and occasionally augmented by a shuttle service, are noted to have limited space, which can be cumbersome during peak times.
In summary, The Park Lodge Hotel offers a comfortable, clean and secure stay with friendly staff and a central location, ideal for various types of travelers. While minor issues exist, the overwhelmingly positive feedback on the rooms, breakfast and staff underscore its appeal as a commendable three-star city hotel.
Categories
The spacious, modern and impeccably clean rooms stand out as a highlight, providing a comfortable and aesthetically pleasing stay. Guests frequently commend the large beds with fresh linen, the tasteful decor and modern furnishings that create a welcoming environment. Minor issues like thin walls, delayed room service and occasional maintenance problems do arise but are generally overshadowed by the overall comfort and cleanliness.
Breakfast at The Park Lodge Hotel is consistently praised for its variety, freshness and affordability. Guests highlight the tasty and well-prepared morning meals, especially enjoying the weekend special breakfast. Despite some logistical issues like the absence of breakfast in the dining room and occasional waiting times, the quality of the food remains a strong point. Dinner receives mixed reviews with positive remarks on taste and quality but criticism regarding limited menu options, high prices and service delays.
The hotel’s staff receives high commendation for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. From receptionists to cleaning staff, porters and security personnel, the team is frequently lauded for their warm and welcoming demeanor, contributing to a pleasant stay.
Families find The Park Lodge Hotel to be a suitable choice, thanks to its kid-friendly environment and safety measures. The secure parking options, though limited and the complimentary shuttle service offer added convenience for family travelers. Meanwhile, business travelers appreciate the hotel’s strategic location, high-speed Wi-Fi and strong security, making it a practical choice for business-related stays.
Though the Wi-Fi connectivity occasionally faces challenges, it is generally described as strong and reliable. The parking facilities, while secured and occasionally augmented by a shuttle service, are noted to have limited space, which can be cumbersome during peak times.
In summary, The Park Lodge Hotel offers a comfortable, clean and secure stay with friendly staff and a central location, ideal for various types of travelers. While minor issues exist, the overwhelmingly positive feedback on the rooms, breakfast and staff underscore its appeal as a commendable three-star city hotel.
Family Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Guest Reviews
The Park Lodge Hotel boasts a convenient central location that is ideal for both business and leisure travelers. Situated close to Gautrain and Bosman Station, as well as various shopping centers and tourist attractions, it offers easy accessibility to essential destinations, including the airport. Despite being located in the Central Business District (CBD), guests have appreciated the minimal noise levels and the peaceful atmosphere inside the hotel.
The spacious rooms and overall cleanliness contribute to a comfortable stay. However, it’s essential to note that some guests have expressed concerns about safety, particularly at night and the surrounding area, which may seem intimidating to some visitors. The hotel’s proximity to a busy taxi rank and pedestrians adds to the bustling environment, though it may be discomforting for those unfamiliar with such settings.
The hotel ensures guest safety with robust security measures, including a fence and safety guards. On the downside, some found the directions unclear and GPS accuracy an issue, making it a bit challenging to locate the hotel. Additionally, the noise from the busy road outside can occasionally be heard within the rooms and the local taxi situation can hinder the use of Uber or Taxify services.
Overall, The Park Lodge Hotel offers a blend of convenience and comfort with a few caveats regarding the external environment that potential guests should consider.
The breakfast at The Park Lodge Hotel receives high praise from guests, consistently described as delicious and fresh. Many have appreciated the affordability of the breakfast buffet, highlighting its value. The breakfast offers a great variety of foods and guests have lauded the weekend special breakfast as amazing. Despite some issues such as the absence of breakfast in the dining room and long waiting times, the quality of the breakfast itself remains a standout feature. Some guests noted confusion regarding breakfast inclusion in their bookings, but the overall sentiment is that the morning meal is a delightful experience at this hotel.
The Park Lodge Hotel's dining experience receives mixed reviews from its guests. On a positive note, many guests found the food to be delicious with particular praise for the dinner and breakfast offerings. Several reviewers mentioned the meals as being enjoyable and well-prepared. The bar service also received commendations for its quality.
However, some aspects of the dining experience left guests dissatisfied. The menu was frequently criticized for its limited options and the food was noted to be too expensive for the value provided. Issues such as dry chips, less-than-tender steak and spoiled chicken were mentioned. Service delays were another problem with some guests reporting long waits for their orders and occasional mix-ups, like not receiving drinks that were ordered.
Overall, while many guests appreciated the taste of their meals, consistent complaints about variety, cost and service efficiency highlight areas in need of improvement.
The rooms at The Park Lodge Hotel are frequently praised for being spacious, modern and exceptionally clean. Guests consistently comment on the large, comfortable rooms and the well-maintained cleanliness. The rooms feature modern furniture and have a high level of comfort with many appreciating the beautiful and neat decor. The facilities within the rooms, such as air-conditioning and furnishings, are well-received.
Natural lighting enhances the pleasant atmosphere, providing a peaceful and inviting environment. Many guests find the beds comfortable and the overall room setup convenient and aesthetically pleasing. Although some rooms are noted to lack views or windows, the spaciousness and comfort tend to compensate for this minor drawback.
Guests do note challenges such as thin walls, occasional delays in room service and minor maintenance issues like flawed ironing boards or shower doors. Parking can also be inconvenient as it requires passing through the entire parking area to reach the lift and the parking space next to the rooms is small.
Despite some drawbacks, the overall sentiment is positive with the cleanliness, spaciousness and comfort of the rooms standing out as key attributes that make The Park Lodge Hotel a pleasant stay.
The Park Lodge Hotel receives predominantly positive remarks regarding its beds with numerous guests highlighting their comfort and cleanliness. Many reviews describe the beds as being comfy with some even calling them super comfy and extra comfy, making for a very easy and restful sleep. The beds are noted for being big enough for guests to sleep comfortably with clean and fresh linen contributing to the overall positive experience. Rooms are described as having beautifully renovated interiors that enhance the comfort of the bedding.
However, there are a few negative comments. A small number of guests mentioned discomfort due to the twin bed arrangement, citing issues with falling into the groove between the two beds. Additionally, the bedding was described as itchy by one guest and some felt that the other facilities in the hotel were lacking, including limited TV channels, poor WiFi connectivity and lukewarm water. Despite these occasional drawbacks, the consensus is that the beds at The Park Lodge Hotel are generally comfortable and conducive to a good night's sleep.
The Park Lodge Hotel stands out for its consistently high standards of cleanliness. Guest feedback reveals a penchant for maintaining impeccably clean and awe-inspiringly neat accommodations. Rooms are described as very clean and spacious, contributing to an overall warm and welcoming atmosphere. Clean sheets and spotless facilities further underscore the hotel's commitment to hygiene. The premises are modern, tidy and exceptionally well kept, making for a comfortable stay. Although a few isolated instances of rooms not being cleaned were noted, the majority of the reviews highlight an environment where cleanliness is prioritized, from clean bathrooms to meticulously maintained grounds. The recurring theme of cleanliness creates a home-like feel that guests appreciate, fostering a secure and pleasant lodging experience.
The Park Lodge Hotel consistently receives high praise for its staff, who are frequently highlighted as a key positive feature of the guest experience. The staff are described as very friendly, helpful and professional, contributing to a warm and welcoming atmosphere throughout the hotel. Guests consistently mention the excellent service provided by the receptionists, who are noted for their smiles, hospitality and ability to make guests feel welcome from the moment they arrive.
The helpful and kind demeanor of the staff is frequently mentioned with special commendations for being attentive, informative and punctual in addressing guests' needs. The cleaning staff, porters and security personnel also receive notable appreciation for their friendliness and professionalism.
The overall impression given by the reviews is of a highly dedicated team that goes the extra mile to ensure a pleasant stay for guests, underlining the ethos of exceptional customer service that defines The Park Lodge Hotel.
The Park Lodge Hotel boasts a commendable Wi-Fi experience according to various guests with keywords like "strong," "great," and "superfast Wi-Fi" reflecting a generally positive impression. However, there are occasional mentions of poor connectivity and some difficulties accessing the Wi-Fi in certain rooms. The internet service is noted for not bluffing, hinting at reliable performance when it works well. The clean facilities are a highlight for guests, providing a pleasant atmosphere. Despite these positives, there are some areas requiring attention, including the cleaning and timeliness of room service and an upgrade for better Wi-Fi access overall would further improve the guest experience. The hotel offers easy access through public transport, making it convenient for travelers. However, some guests have noted that the room amenities, such as the shower heads and the absence of microwaves, could be enhanced. Power redundancy is reliably in place, ensuring no interruptions during a stay.
The Park Lodge Hotel offers a mix of parking options that cater to different needs. Guests have highlighted the presence of secured parking, which is a favored feature for those prioritizing safety. There is also covered parking available, although it has been noted as being small with an uncovered area that is not paved. A common theme in the feedback is the limited number of parking spaces, which can be challenging to navigate, especially during peak times. For those who might find the on-site parking insufficient, other parking options are available, though they may be situated further from the hotel. The hotel provides a complimentary shuttle service, which ensures a convenient transit to and from these extended parking areas, though some guests experienced occasional difficulties with the shuttle. Overall, while parking space may be limited, the hotel's secure and covered parking options, along with the shuttle service, are appreciated by guests.
The Park Lodge Hotel stands out as an ideal destination for families with children. Reviewers frequently highlight the hotel’s kid-friendly atmosphere and security measures, making it a perfect choice for a family getaway. The well-regarded property's location contributes to a general feeling of safety, adding to its allure for family stays. Guests appreciate the exceptional value for money and the ability of the hotel to comfortably accommodate families. While the property is praised for its overall family-friendliness, it is noted that utilizing the shuttle service is essential to ensure maximum safety. Overall, The Park Lodge Hotel is highly recommended for a secure and enjoyable family vacation.
The Park Lodge Hotel, renowned for its three-star rating, stands out for being clean and nice. Many guests have praised its superb quality with some suggesting it deserves an upgrade to a four-star status. The facilities and services are considered good, adequate and comparable to those of other sophisticated three-star establishments. Guests loved the good security and the overall quiet atmosphere of the hotel.
However, not every review was glowing. A few visitors had a less-than-satisfactory experience, mentioning issues with the rooms not matching their expectations from photos, mediocre cleaning and basic offerings that were nothing exceptional. Some guests noted specific concerns such as rooms being cold, requiring extra blankets and occasional noise, although others experienced no noise disturbances.
Overall, despite some minor issues, the hotel manages to provide an adequate and good experience for a three-star city hotel.
The Park Lodge Hotel is praised for its strategic location, making it ideal for business travelers. Guests appreciate the free shuttle service for local trips, supplemented by flexible transport options, including a reliable taxi pickup solution. The hotel boasts strong security measures and offers high-speed Wi-Fi, essential for business needs. Visitors consistently commend the friendly and helpful staff who ensure a welcoming atmosphere. Its proximity to business centers further enhances its suitability for business stays and meetings, making it a perfect choice for those out on business during the day.
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Location
The spacious rooms and overall cleanliness contribute to a comfortable stay. However, it’s essential to note that some guests have expressed concerns about safety, particularly at night and the surrounding area, which may seem intimidating to some visitors. The hotel’s proximity to a busy taxi rank and pedestrians adds to the bustling environment, though it may be discomforting for those unfamiliar with such settings.
The hotel ensures guest safety with robust security measures, including a fence and safety guards. On the downside, some found the directions unclear and GPS accuracy an issue, making it a bit challenging to locate the hotel. Additionally, the noise from the busy road outside can occasionally be heard within the rooms and the local taxi situation can hinder the use of Uber or Taxify services.
Overall, The Park Lodge Hotel offers a blend of convenience and comfort with a few caveats regarding the external environment that potential guests should consider.
Breakfast
Dinner
However, some aspects of the dining experience left guests dissatisfied. The menu was frequently criticized for its limited options and the food was noted to be too expensive for the value provided. Issues such as dry chips, less-than-tender steak and spoiled chicken were mentioned. Service delays were another problem with some guests reporting long waits for their orders and occasional mix-ups, like not receiving drinks that were ordered.
Overall, while many guests appreciated the taste of their meals, consistent complaints about variety, cost and service efficiency highlight areas in need of improvement.
Rooms
Natural lighting enhances the pleasant atmosphere, providing a peaceful and inviting environment. Many guests find the beds comfortable and the overall room setup convenient and aesthetically pleasing. Although some rooms are noted to lack views or windows, the spaciousness and comfort tend to compensate for this minor drawback.
Guests do note challenges such as thin walls, occasional delays in room service and minor maintenance issues like flawed ironing boards or shower doors. Parking can also be inconvenient as it requires passing through the entire parking area to reach the lift and the parking space next to the rooms is small.
Despite some drawbacks, the overall sentiment is positive with the cleanliness, spaciousness and comfort of the rooms standing out as key attributes that make The Park Lodge Hotel a pleasant stay.
Beds
However, there are a few negative comments. A small number of guests mentioned discomfort due to the twin bed arrangement, citing issues with falling into the groove between the two beds. Additionally, the bedding was described as itchy by one guest and some felt that the other facilities in the hotel were lacking, including limited TV channels, poor WiFi connectivity and lukewarm water. Despite these occasional drawbacks, the consensus is that the beds at The Park Lodge Hotel are generally comfortable and conducive to a good night's sleep.
Cleanliness
Staff
The helpful and kind demeanor of the staff is frequently mentioned with special commendations for being attentive, informative and punctual in addressing guests' needs. The cleaning staff, porters and security personnel also receive notable appreciation for their friendliness and professionalism.
The overall impression given by the reviews is of a highly dedicated team that goes the extra mile to ensure a pleasant stay for guests, underlining the ethos of exceptional customer service that defines The Park Lodge Hotel.
Wi-Fi
Parking
Family
3 Star
However, not every review was glowing. A few visitors had a less-than-satisfactory experience, mentioning issues with the rooms not matching their expectations from photos, mediocre cleaning and basic offerings that were nothing exceptional. Some guests noted specific concerns such as rooms being cold, requiring extra blankets and occasional noise, although others experienced no noise disturbances.
Overall, despite some minor issues, the hotel manages to provide an adequate and good experience for a three-star city hotel.
Business
No, The Park Lodge Hotel doesn't have any pool.
No, a spa isn't available at The Park Lodge Hotel.
No, The Park Lodge Hotel doesn't allow dogs.
Yes, parking facilities are available at The Park Lodge Hotel.
No, The Park Lodge Hotel doesn't have a gym.
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