Rabigh Tower Hotel
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Summary of reviewsRabigh Tower Hotel is well-regarded for its favorable location which guests find highly convenient. It is conveniently situated close to various amenities, such as a superstore, popular kabsa chain, cafes, fast food restaurants and essential services. The proximity to a hospital adds to its strategic advantage. Visitors also appreciate that breakfast is included with the room rates, despite some comments about its distance from the city center.
While the breakfast offering falls short of expectations with many guests noting a lack of variety and quality, other aspects of the stay receive positive feedback. Single rooms are praised for their good furnishing, adequate lighting and convenient facilities including bedside power plugs, a clean microwave, a kettle, a fridge and a TV. Guests also highlight polite and customer-service-oriented evening reception staff, as well as the general cleanliness and neatness of the rooms.
The rooms themselves are a significant positive highlight. Multiple reviews commend the rooms for being neat, clean, spacious, cozy and comfortable. Guests also appreciate the value for money, modern decorations and resort-style ambiance. Despite some isolated issues such as small and poorly maintained washrooms in single rooms, occasional unpleasant smells and rogue cleanliness concerns like the presence of cockroaches, the general sentiment is that the accommodations are satisfactory.
Cleanliness in the rooms is another praised aspect, though it contrasts with some concerns about the hotel’s public facilities. The rooms are generally maintained well, but common areas such as corridors and stairways often require more rigorous cleaning with specific issues like dust accumulation and smoke odor being reported. Bathrooms also point towards needing some renovation. Yet, the room cleanliness still stands out positively overall.
Regarding the staff, a mixed set of reviews emerges. On the plus side, staff are often described as friendly, polite, helpful and prompt in their service. Specific commendations were given to individuals like Prof. Naji for their good manners. The reception staff, in particular, receive praise for their courteous and quick service, as well as their professional demeanor. However, areas for improvement include staff availability, better organization and addressing concerns like staff smoking in the reception area.
In summary, Rabigh Tower Hotel is highly rated for its advantageous location, clean and comfortable rooms and friendly staff. Despite some shortcomings in breakfast quality, public area cleanliness and aspects of service, the overall guest experience is notably positive with strengths in room condition, strategic situating and customer service standing out.
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While the breakfast offering falls short of expectations with many guests noting a lack of variety and quality, other aspects of the stay receive positive feedback. Single rooms are praised for their good furnishing, adequate lighting and convenient facilities including bedside power plugs, a clean microwave, a kettle, a fridge and a TV. Guests also highlight polite and customer-service-oriented evening reception staff, as well as the general cleanliness and neatness of the rooms.
The rooms themselves are a significant positive highlight. Multiple reviews commend the rooms for being neat, clean, spacious, cozy and comfortable. Guests also appreciate the value for money, modern decorations and resort-style ambiance. Despite some isolated issues such as small and poorly maintained washrooms in single rooms, occasional unpleasant smells and rogue cleanliness concerns like the presence of cockroaches, the general sentiment is that the accommodations are satisfactory.
Cleanliness in the rooms is another praised aspect, though it contrasts with some concerns about the hotel’s public facilities. The rooms are generally maintained well, but common areas such as corridors and stairways often require more rigorous cleaning with specific issues like dust accumulation and smoke odor being reported. Bathrooms also point towards needing some renovation. Yet, the room cleanliness still stands out positively overall.
Regarding the staff, a mixed set of reviews emerges. On the plus side, staff are often described as friendly, polite, helpful and prompt in their service. Specific commendations were given to individuals like Prof. Naji for their good manners. The reception staff, in particular, receive praise for their courteous and quick service, as well as their professional demeanor. However, areas for improvement include staff availability, better organization and addressing concerns like staff smoking in the reception area.
In summary, Rabigh Tower Hotel is highly rated for its advantageous location, clean and comfortable rooms and friendly staff. Despite some shortcomings in breakfast quality, public area cleanliness and aspects of service, the overall guest experience is notably positive with strengths in room condition, strategic situating and customer service standing out.
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Hotel with Indoor Pool
About Rabigh Tower Hotel
License: 10009640
Guest Reviews
Location
Breakfast
Despite the breakfast situation, some guests have positive things to say about other aspects of their stay. Single rooms are noted for being well-furnished with good lighting and convenient bedside power plugs and light switches. Guests appreciate the clean microwave, kettle, fridge and TV, as well as the hotel's proximity to a superstore, cafes and fast food restaurants. There are also mentions of polite and customer-service-oriented evening reception staff and the general cleanliness and neatness of the rooms. However, some find the lack of parking spaces and the overall value for the price an issue.
Rooms
However, some guests experienced issues such as small and poorly maintained washrooms in single rooms, unpleasant smells and cleanliness problems, including the presence of cockroaches. There was also some inconsistency in whether the rooms met the expectations set by advertisements. Despite these mixed reviews, many guests found their accommodations to be satisfactory overall.
Cleanliness
Guests have pointed out issues like water leakage and general odor problems, indicating a need for thorough maintenance. Though the staff present themselves well, the cleaning aspect leaves much to be desired. The hotel facilities and furniture also appear aged, suggesting the need for updates and consistent upkeep to enhance the overall guest experience.
Staff
However, there are notable areas for improvement. Some guests pointed out that employees were not always available when needed and that their professional approach could be better. Issues such as staff smoking in the reception area and a general lack of organization were also brought up. Despite these concerns, the recurring theme of friendly and helpful staff indicates that with some targeted improvements, the service experience at Rabigh Tower Hotel could be significantly enhanced.
Yes, Rabigh Tower Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Rabigh Tower Hotel.
No, Rabigh Tower Hotel doesn't allow dogs.
Yes, parking facilities are available at Rabigh Tower Hotel.
Yes, Rabigh Tower Hotel has a gym.
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